EtreCheckPro version: 6.7.1 (67011) Report generated: 2022-10-09 11:39:16 Download EtreCheckPro from https://etrecheck.com Runtime: 1:53 Performance: Excellent Problem: Apps are crashing Description: ReportCrash takes up 99% CPU on activity monitor, indicating that some thing repeatedly crashes and relaunches. Major Issues: Anything that appears on this list needs immediate attention. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Low disk space - This computer is running low on free hard drive space. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Runaway user process - A user process is using a large percentage of your CPU. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (13-inch, M1, 2020) Status: Supported Under warranty: Yes Warranty expiration: 2023-04-25 MacBook Pro Model: MacBookPro17,1 2.40 GHz Apple M1 (m1) CPU: 8-core 16 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 43 Video Information: Apple M1 Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0256Q 251.00 GB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (8 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (487 KB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 245.11 GB disk3 [APFS Virtual drive] 245.11 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (25.31 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (25.31 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (560 MB used) disk3s3 - Recovery (APFS) [Recovery] (1.67 GB used) disk3s4 - Update (APFS) (633 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (186.41 GB used) disk3s6 - VM (APFS) [APFS VM] (1.07 GB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (853 MB used) disk2s2 - Update (APFS) (25 KB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 8 MB Shared values Size: 524 MB Free: 505 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 505 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 487 KB Shared values Size: 524 MB Free: 505 MB disk2s1 - Recovery [Recovery] Filesystem: APFS Mount point: /System/Volumes/Update/SFR/mnt1 Used: 853 MB Shared values Size: 5.37 GB Free: 4.50 GB disk3s1 [APFS Container] Filesystem: APFS Mount point: /System/Volumes/Update/mnt1 Encrypted Used: 25.31 GB Shared values Size: 245.11 GB Free: 29.32 GB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 25.31 GB Shared values Size: 245.11 GB Free: 29.32 GB Available: 50.08 GB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 560 MB Shared values Size: 245.11 GB Free: 29.32 GB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 633 MB Shared values Size: 245.11 GB Free: 29.32 GB disk3s5 - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 186.41 GB Shared values Size: 245.11 GB Free: 29.32 GB Available: 50.08 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1.07 GB Shared values Size: 245.11 GB Free: 29.32 GB Network: Interface en3: Ethernet Adapter (en3) Interface en4: Ethernet Adapter (en4) Interface en5: USB 10/100/1000 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax Interface bridge0: Thunderbolt Bridge Printer sharing: Enabled System Software: macOS Monterey 12.2.1 (21D62) Time since boot: About 4 days Notifications: Discord.app 2 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Printer sharing: Enabled Unsigned Files: Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.adobe.adobeupdatedaemon.plist Executable: /Library/Application Support/Adobe/Adobe Desktop Common/ElevationManager/AdobeUpdateDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.fitbit.galileod.plist Executable: /usr/local/bin/galileod Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.cisco.anyconnect.gui.plist Executable: /Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist Executable: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist Executable: /opt/cisco/anyconnect/bin/vpnagentd -execv_instance Details: Exact match found in the legitimate list - probably OK Running app: /Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app/Contents/MacOS/Fitbit Connect Menubar Helper Login Item: /Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin Plugin: /Library/Internet Plug-Ins/AdobePDFViewer.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: /Library/Internet Plug-Ins/AdobeAAMDetect.plugin Plugin: ~/Library/Internet Plug-Ins/WebEx64.plugin Plugin: ~/Library/Internet Plug-Ins/AddLive_v3.plugin Preference panel: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 11 Old Applications: 28 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] iShowU Audio Capture.kext - com.shinywhitebox.iShowU-Audio-Capture (1.0.5 - SDK 10.14) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9) System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 173 Apple tasks [Running] 167 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 180 Apple tasks [Running] 154 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-05-08) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-05-08) [Not Loaded] com.adobe.adobeupdatedaemon.plist (Not signed - installed 2022-05-08) [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2022-10-03) [Loaded] com.bearisdriving.BGM.XPCHelper.plist (Kyle Neideck - installed 2022-05-08) [Other] com.cisco.anyconnect.vpnagentd.plist (Not signed - installed 2022-05-08) [Running] com.fitbit.galileod.plist (Not signed - installed 2022-05-08) [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-06-23) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-09-13) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-26) [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed 2021-09-27) [Loaded] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2022-05-08) [Loaded] com.rogueamoeba.acetool.plist (Rogue Amoeba Software, LLC - installed 2022-05-08) [Loaded] com.shinywhitebox.iShowUAudioDaemon.plist (Shiny White Box Limited - installed 2022-05-08) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-09-28) Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Not signed - installed 2022-05-08) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-05-08) [Other] com.adobe.AdobeCreativeCloud.plist (Not signed - installed 2022-05-08) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2022-10-03) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-10-03) [Loaded] com.cisco.anyconnect.gui.plist (Not signed - installed 2022-05-08) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-06-23) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-06-23) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-09-13) [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2021-09-27) [Other] com.webex.pluginagent.plist (Cisco - installed 2022-05-08) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-10-03) [Loaded] com.huion.HuionTablet.plist (Shenzhen Huion Animation Technology Co.,LTD - installed 2022-07-29) [Loaded] com.riot.riotclient.checkinstalls.plist (Riot Games - installed 2020-05-10) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2022-05-08) User Login Items: [Running] Backup and Sync (Google, Inc. - installed 2022-05-08) Application /Applications/Backup and Sync.app [Running] Fitbit Connect (Not signed - installed 2022-05-08) Application /Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app [Running] Google Drive (Google LLC - installed 2022-09-23) Application /Applications/Google Drive.app [Running] Safari (Apple - installed 2022-04-25) Application /Applications/Safari.app [Not Loaded] StartUpHelper (Spotify - installed 2022-05-08) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Loaded] WebEx Productivity Tools (Cisco - installed 2022-05-08) Application /Applications/WebEx/Productivity Tools/WebEx Productivity Tools.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2022-08-24) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app Internet Plug-ins: Silverlight: 5.1.50901.0 (? - installed 2022-05-08) AdobePDFViewerNPAPI: 15.020.20042 (? - installed 2022-05-08) AdobePDFViewer: 15.020.20042 (? - installed 2022-05-08) JavaAppletPlugin: Java 8 Update 311 build 11 (? - installed 2022-05-08) AdobeAAMDetect: 3.0.0.0 (? - installed 2022-05-08) Audio Plug-ins: ACE: 11.7.5 (Rogue Amoeba Software, LLC - installed 2022-05-06) ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-09-27) Background Music Device: 0.3.2 (Kyle Neideck - installed 2019-11-17) 3rd Party Preference panels: Java (? - installed 2021-09-27) Backup: Time Machine information is limited without Full Disk Access Destinations: Macintosh HD [Local] (Last used) Performance: System Load: 2.49 (1 min ago) 2.75 (5 min ago) 3.18 (15 min ago) Nominal I/O usage: 0.07 MB/s File system: 7.21 seconds Write speed: 1554 MB/s Read speed: 2168 MB/s CPU Usage Snapshot: Type Overall System: 15 % User: 12 % Idle: 73 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) ReportCrash 93.90 % (Apple) EtreCheckPro 24.80 % (Etresoft, Inc.) com.apple.WebKit.WebContent (2) 23.46 % (Apple) WindowServer 15.68 % (Apple) Google Chrome Helper (Renderer) (6) 7.80 % (Google LLC) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (6) 1016 MB (Google LLC) EtreCheckPro 936 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (2) 588 MB (Apple) Discord Helper (Renderer) 535 MB (Discord, Inc.) Google Chrome 367 MB (Google LLC) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 326 MB / 58 MB (Apple) com.apple.WebKit.Networking 2 MB / 931 KB (Apple) netbiosd 396 KB / 206 KB (Apple) apsd 156 KB / 219 KB (Apple) trustd 67 KB / 12 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) ReportCrash 46 (Apple) WindowServer 7 (Apple) mdworker_shared (15) 3 (Not signed) Google Chrome Helper (Renderer) (6) 2 (Google LLC) Fitbit Connect Menubar Helper 2 (Not signed - /Applications/Fitbit Connect.app) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 181 MB Used RAM: 10.06 GB Cached files: 5.76 GB Available RAM: 5.94 GB Swap Used: 12 MB Software Installs (past 60 days): Install Date Name (Version) 2022-08-20 XProtectPlistConfigData (2162) 2022-08-24 WhatsApp (2.2230.15) 2022-09-13 Microsoft AutoUpdate (4.51.22091101) 2022-09-13 Microsoft Excel (16.65.22091101) 2022-09-13 Microsoft OneNote (16.65.22091101) 2022-09-13 Microsoft Outlook (16.65.22091101) 2022-09-13 Microsoft PowerPoint (16.65.22091101) 2022-09-13 Microsoft Word (16.65.22091101) 2022-09-23 Google Drive (1.3.17.192) 2022-09-28 Zoom (5.11.6.9890) 2022-10-04 Kindle (1.39.0) 2022-10-04 XProtectPayloads (75) 2022-10-04 macOS Monterey (12.6) Diagnostics Information (past 7-30 days): 2022-10-09 01:08:56 signpost_reporter High CPU Use (3 times) Executable: /usr/libexec/signpost_reporter 2022-10-05 02:07:14 Xcode.app Hang Executable: /Applications/Xcode.app 2022-10-05 00:26:08 ReportCrash High CPU Use Executable: /System/Library/CoreServices/ReportCrash 2022-10-02 13:18:04 com.apple.WebKit.WebContent High CPU Use Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent End of report