EtreCheck version: 6.0.3 (6A009) Report generated: 2019-09-16 17:58:04 Download EtreCheck from https://etrecheck.com Runtime: 5:24 Performance: Poor Problem: Other problem Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Kernel panics - This system has experienced kernel panics that could be related to 3rd party software. Poor performance - EtreCheck report shows poor performance. This is unusual. Antivirus software problems - Antivirus software is causing performance problems. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Time Machine auto backup disabled - Time Machine auto backups are disabled. Heavy RAM usage - This machine is using a large amount of RAM. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. System modifications - There are a large number of system modifications running in the background. Hardware Information: iMac (21.5-inch, Late 2012) iMac Model: iMac13,1 1 2.7 GHz Intel Core i5 (i5-3330S) CPU: 4-core 16 RAM - Upgradeable BANK 0/DIMM0 - 8 GB DDR3 1600  ok BANK 1/DIMM0 - 8 GB DDR3 1600  ok Video Information: NVIDIA GeForce GT 640M - VRAM: 512 MB iMac 1920 x 1080 Drives: disk0 - Samsung SSD 850 PRO 512GB 512.11 GB (Solid State - TRIM: No) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 - Macintosh HD (Journaled HFS+) 511.77 GB (441.42 GB used) Mounted Volumes: disk0s2 - Macintosh HD 511.77 GB (441.42 GB used - 70.09 GB free) Journaled HFS+ Mount point: / Network: Interface en1: Wi-Fi 802.11 a/b/g/n Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Interface usbmodem1421: MT65xx Preloader Interface en0: Ethernet 2 Interface en5: iPhone System Software: OS X El Capitan 10.11.6 (15G22010) Time since boot: About 7 hours Security: System Status Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus apps: CleanMyMac Unsigned Files: Launchd: /Library/LaunchAgents/com.wacom.wacomtablet.plist Executable: /Library/Application Support/Tablet/WacomTabletDriver.app/Contents/MacOS/WacomTabletDriver Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/PT.updd.plist Executable: /Library/PrivilegedHelperTools/PT.updd Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.macpaw.CleanMyMac3.Agent.plist Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac3.Agent Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/gramblr.plist Executable: /Applications/Gramblr.app/Contents/Resources/gramblr --listen Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.wacom.UpdateHelper.plist Executable: /Library/PrivilegedHelperTools/com.wacom.UpdateHelper.app/Contents/MacOS/com.wacom.UpdateHelper Details: Exact match found in the whitelist - probably OK Login Item: /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist Kernel Extensions: /Library/Extensions [Not Loaded] FTDIKext.kext (1.0 - SDK 10.14) [Not Loaded] OlympusDSCSCSIDriver.kext (3.2.0 - SDK 10.11) [Loaded] ufsd_NTFS.kext (15.4.8 - SDK 10.10) [Loaded] TACC.kext (1.0.3 - SDK 10.10) [Not Loaded] Wacom Tablet.kext (Wacom Tablet 6.3.33-5 - SDK 10.14) /System/Library/Extensions [Not Loaded] SATSMARTDriver.kext (0.8.1 - SDK 10.6) System Launch Agents: [Not Loaded] 7 Apple tasks [Loaded] 161 Apple tasks [Running] 73 Apple tasks System Launch Daemons: [Not Loaded] 47 Apple tasks [Loaded] 157 Apple tasks [Running] 87 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-09-04) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-08-08) [Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-09-04) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-05-17) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-05-17) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-10) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-10) [Running] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2018-09-19) [Not Loaded] com.teamviewer.teamviewer.plist (? bb938493 - installed 2016-05-02) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (? 5984e04 - installed 2016-05-02) [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2019-03-19) [Running] com.wacom.DisplayMgr.plist (Wacom Technology Corp. - installed 2019-03-19) [Running] com.wacom.wacomtablet.plist (? cdc6d1db - installed 2019-03-19) Launch Daemons: [Running] PT.updd.plist (? 0 - installed 2017-10-21) [Running] com.aaa.windscribe.OVPNHelper.plist (Windscribe Limited - installed 2018-05-07) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-08) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-08) [Loaded] com.adobe.SwitchBoard.plist (? 856489a3 - installed 2017-01-09) [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-09-04) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-05-17) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-08-27) [Loaded] com.bombich.ccchelper.plist (? bc948f55 - installed 2016-10-25) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-05-10) [Loaded] com.macpaw.CleanMyMac3.Agent.plist (? 7f4ba9a8 - installed 2017-01-23) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-13) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-08-15) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Loaded] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2018-10-01) [Loaded] com.paragon-software.ntfs.loader.plist (Apple - installed 2018-09-19) [Running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2018-09-19) [Loaded] com.teamviewer.Helper.plist (? 7f4bf3e7 - installed 2016-05-02) [Not Loaded] com.teamviewer.teamviewer_service.plist (? e6c7921e - installed 2016-05-02) [Running] com.wacom.UpdateHelper.plist (? 247c9951 - installed 2019-03-19) [Loaded] com.wacom.displayhelper.plist (Apple - installed 2019-03-19) [Running] gramblr.plist (? 57b1a936 - installed 2019-08-03) [Loaded] jp.co.canon.MasterInstaller.plist (? d0637166 - installed 2017-01-14) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-09-04) [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-05-17) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2019-09-04) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-22) [Loaded] com.macpaw.CleanMyMac3.Scheduler.plist (? 0 - installed 2018-11-23) User Login Items: Dropbox.app (Dropbox, Inc. - installed 2019-09-07) (Application - /Applications/Dropbox.app) Healthy Habits Launcher (App Store - installed 2018-12-09) (Modern Login Item - /Applications/Healthy Habits.app/Contents/Library/LoginItems/Healthy Habits Launcher.app) com.adobe.SwitchBoard.monitor.plist (?) (MachInit - /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist) Internet Plug-ins: AdobeExManDetect: AdobeExManDetect 1.1.0.0 (? - installed 2017-01-10) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-09-04) EPPEX Plugin: 10.0 (? - installed 2017-01-15) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-09-03) AdobePDFViewer: 19.010.20099 (Adobe Systems, Inc. - installed 2019-09-03) Flash Player: 32.0.0.255 (Adobe Systems, Inc. - installed 2019-09-10) Default Browser: 601 (Apple - installed 2017-01-23) FlashPlayer-10.6: 32.0.0.255 (Adobe Systems, Inc. - installed 2019-09-10) o1dbrowserplugin: 5.41.3.0 (? - installed 2017-10-23) googletalkbrowserplugin: 5.41.3.0 (? - installed 2015-12-11) Audio Plug-ins: BluetoothAudioPlugIn: 4.4.6 (Apple - installed 2018-07-11) AirPlay: 2.0 (Apple - installed 2018-07-11) AppleAVBAudio: 406.1 (Apple - installed 2018-07-11) iSightAudio: 7.7.3 (Apple - installed 2018-07-11) Safari Extensions: AdBlocker for YouTube™.safariextz - James Fray - http://add0n.com/youtube-tools.html?from=adblocker (installed 2019-08-29) Adblock Plus.safariextz - Eyeo GmbH - https://adblockplus.org/ (installed 2019-08-29) Ecosia - The search engine that plants trees.safariextz - Ecosia - https://www.ecosia.org/ (installed 2019-08-29) 3rd Party Preference Panes: Flash Player (installed 2019-08-27) NTFS (installed 2018-09-19) Toolkit (installed 2018-08-17) WacomTablet (installed 2019-03-19) Time Machine: Mobile backups: No Auto backup: No Volumes being backed up: Macintosh HD: Disk size: 511.77 GB - Disk used: 441.68 GB Destinations: 2****************r [Local] (Last used) Total size: 2.00 TB Total number of backups: 109 Oldest backup: 2016-11-29 06:53:03 Last backup: 2018-09-16 16:10:31 Performance: System Load: 2.46 (1 min ago) 2.00 (5 min ago) 1.90 (15 min ago) Nominal I/O speed: 1.55 MB/s File system: 13.68 seconds Write speed: 24 MB/s Read speed: 500 MB/s CPU Usage Snapshot: Type Overall System 1 % User 5 % Idle 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 12.72 % (Etresoft, Inc.) WindowServer 3.94 % (Apple) com.apple.WebKit.Networking 2.58 % (Apple) com.apple.WebKit.WebContent (7) 1.54 % (Apple) Adobe (4) 0.66 % (? - /Library/Application Support/Adobe) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Adobe (8) 7.92 GB (? - /Applications) com.apple.WebKit.WebContent (7) 2.17 GB (Apple) kernel_task 1.37 GB (Apple) EtreCheckPro 610 MB (Etresoft, Inc.) Safari 233 MB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) com.apple.WebKit.WebContent (7) 2 (Apple) com.apple.WebKit.Networking 1 (Apple) TogglDesktop 0 (App Store) Windscribe 0 (Windscribe Limited) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 49 MB Used RAM: 14.84 GB Cached files: 1.12 GB Available RAM: 1.16 GB Swap Used: 680 MB Software Installs (past 30 days): Install Date Name (Version) 2019-08-27 Gatekeeper Configuration Data (181) 2019-09-03 Adobe Acrobat DC (19.010.20099) (19.010.20099) 2019-09-10 Adobe Flash Player (32.0.0.255) 2019-09-13 MRTConfigData (1.49) Diagnostics Information (past 7 days): 2019-09-16 11:16:22 com.apple.WebKit.WebContent High CPU Use Executable: /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2019-09-04 12:32:45 Kernel Panic Details: panic(cpu 3 caller 0xffffff80075cfdab): Kernel trap at 0xffffff7f893b2 bd6, type 13=general protection, registers: 3rd party kernel extensions: com.paragon-software.filesystems.ntfs com.techsmith.TACC End of report