Hardware Information: iMac (Retina 5K, 27-inch, 2017) iMac - model: iMac18,3 1 3.8 GHz Intel Core i5 CPU: 4 cores 16 GB RAM Video Information: Radeon Pro 580 - VRAM: (null) System Software: macOS 10.13.6 (17G9016) - Uptime: 0 days 4:42:16 Disk Information: APPLE HDD ST2000DM001 disk1 : (2 TB) EFI (disk1s1) : 209.7 MB disk1s2 (disk1s2) : 2 TB Recovery HD (disk1s3) : 650 MB USB Information: GenesysLogic USB3.0 Hub GenesysLogic USB3.0 Hub Seagate Backup+ Hub Seagate Backup+ Hub WH Seagate Backup+ Hub Broadcom Corp. Bluetooth USB Host Controller Apple Inc. FaceTime HD Camera (Built-in) Bose Corporation Bose USB Audio GenesysLogic USB2.0 Hub Apple Inc. iPhone GenesysLogic USB2.0 Hub Fitbit Inc. Fitbit Base Station Apple Inc. MacBook Air SuperDrive FireWire Information: Seagate GoFlex Desk Mac 800mbit - 800mbit max EFI (disk3s1) : 209.7 MB 2tb (disk3s2) /Volumes/ 2tb : 2 TB (491.24 GB free) Thunderbolt Information: Apple Inc. thunderbolt_bus Apple Inc. Thunderbolt to FireWire Adapter Kernel Extensions: com.malwarebytes.mbam.rtprotection (4.0.30 - SDK 10.11) Problem System Launch Daemons: [System] org.ntp.ntpd-legacy.plist 3rd-Party support link Problem System Launch Agents: [System] com.openssh.ssh-agent.plist 3rd-Party support link Launch Daemons: [System] com.adobe.ARMDC.Communicator.plist 3rd-Party support link [System] com.adobe.ARMDC.SMJobBlessHelper.plist 3rd-Party support link [System] com.adobe.fpsaud.plist 3rd-Party support link [invalid] com.dymo.pnpd.plist [System] com.fitbit.galileod.plist 3rd-Party support link [System] com.google.keystone.daemon.plist 3rd-Party support link [System] com.malwarebytes.HelperTool.plist 3rd-Party support link [System] com.malwarebytes.mbam.rtprotection.daemon.plist 3rd-Party support link [System] com.malwarebytes.mbam.settings.daemon.plist 3rd-Party support link [System] com.microsoft.autoupdate.helper.plist 3rd-Party support link [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link [System] com.microsoft.office.licensingV2.helper.plist 3rd-Party support link [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link Launch Agents: [System] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist 3rd-Party support link [System] com.epson.ecrp.launcher.plist 3rd-Party support link [System] com.epson.Epson_Low_Ink_Reminder.launcher.plist 3rd-Party support link [System] com.epson.esua.launcher.plist 3rd-Party support link [System] com.epson.eventmanager.agent.plist 3rd-Party support link [System] com.epson.pma.launcher.plist 3rd-Party support link [System] com.epson.scannermonitor.plist 3rd-Party support link [System] com.google.keystone.agent.plist 3rd-Party support link [System] com.google.keystone.xpcservice.plist 3rd-Party support link [System] com.malwarebytes.mbam.frontend.agent.plist 3rd-Party support link [System] com.microsoft.update.agent.plist 3rd-Party support link [System] com.oracle.java.Java-Updater.plist 3rd-Party support link [System] com.seagate.SeagateStorageGauge.plist 3rd-Party support link [System] com.sony.SonyAutoLauncher.agent.plist 3rd-Party support link [System] com.sony.WirelessAutoImportLauncher.agent.plist 3rd-Party support link [System] com.wacom.wacomtablet.plist 3rd-Party support link User Launch Agents: [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link [not loaded] com.amazon.cloud-player.plist 3rd-Party support link [not loaded] com.amazon.music.plist 3rd-Party support link [not loaded] com.amazon.music.startup.plist 3rd-Party support link [not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [not loaded] com.spotify.webhelper.plist 3rd-Party support link User Login Items: Fitbit Connect Fitbit Connect Menubar Helper Calendar Mac Cleanup Pro Internet Plug-ins: Default Browser: Version: Unknown Flip4Mac WMV Plugin: Version: 3.3.7.3 - SDK 10.7 3rd-Party support link AmazonMP3DownloaderPlugin101750: Version: Unknown OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link AdobePDFViewerNPAPI: Version: 17.012.20098 - SDK 10.13 3rd-Party support link FlashPlayer-10.6: Version: 32.0.0.293 - SDK 10.12 3rd-Party support link Silverlight: Version: 5.1.41212.0 - SDK 10.6 3rd-Party support link WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 3rd-Party support link QuickTime Plugin: Version: 7.7.3 Flash Player: Version: 32.0.0.293 - SDK 10.12 3rd-Party support link AmazonMP3DownloaderPlugin: Version: Unknown iPhotoPhotocast: Version: 7.0 AdobePDFViewer: Version: 19.021.20056 - SDK 10.13 3rd-Party support link PepperFlashPlayer: Version: 32.0.0.293 - SDK 10.12 3rd-Party support link SharePointBrowserPlugin: Version: 14.7.7 - SDK 10.6 3rd-Party support link RL Secure Plug-In Layer: Version: (null) - SDK 10.5 3rd-Party support link JavaAppletPlugin: Version: Java 8 Update 201 build 09 Cannot contact Oracle Safari Extensions: ClickToFlash: Version: 3.2 AdBlock: Version: 2.54 Evernote Web Clipper: Version: 6.13 Evernote Web Clipper: Version: 6.7 Ghostery: Version: 5.5.0 Adguard AdBlocker: Version: 2.6.5 Reload Button: Version: 1.2 uBlock Origin: Version: 1.16.0 AdBlock: Version: 2.66.0 Add To Amazon Wish List: Version: 1.4 Evernote Web Clipper: Version: 6.13.2 Audio Plug-ins: BluetoothAudioPlugIn: Version: 6.0.7 - SDK 10.13 iSightAudio: Version: 7.7.3 - SDK 10.13 AirPlay: Version: 2.0 - SDK 10.13 AppleAVBAudio: Version: 683.1 - SDK 10.13 BridgeAudioSP: Version: 4.69.2 - SDK 10.13 AppleTimeSyncAudioClock: Version: 1.0 - SDK 10.13 3rd Party Preference Panes: Flash Player 3rd-Party support link Flip4Mac WMV 3rd-Party support link Java 3rd-Party support link Toolkit 3rd-Party support link WacomTablet 3rd-Party support link Old Applications: dr.fone-Transfer: Version: 9.3.6 - SDK 10.8 3rd-Party support link /Users/[redacted]/Library/Application Support/DrFoneApps/com.wondershare.drfonemac.transfer/dr.fone-Transfer.app commandFilter: Version: 1.81 - SDK 10.9 3rd-Party support link /Library/Printers/EPSON/Fax/Filter/commandFilter.app Microsoft Language Register: Version: 14.7.7 - SDK 10.5 3rd-Party support link /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app /Library/Printers/EPSON/InkjetPrinter2/Filter eprastertopng: Version: 10.33 - SDK 10.9 3rd-Party support link epsonpdftoescp: Version: 10.08 - SDK 10.9 3rd-Party support link pdftopdf2: Version: 10.08 - SDK 10.9 3rd-Party support link rastertoescpII: Version: 10.08 - SDK 10.9 3rd-Party support link commandtoescp: Version: 10.08 - SDK 10.9 3rd-Party support link /Library/Printers/EPSON/Fax/Utility FAX Utility: Version: 1.82 - SDK 10.9 3rd-Party support link Fax Receive Monitor: Version: 1.81 - SDK 10.9 3rd-Party support link /Applications/Epson Software EPSON Software Updater: Version: 2.5.0 - SDK 10.5 3rd-Party support link Print CD: Version: 2.42.00 - SDK 10.6 3rd-Party support link EPSON Scan Settings: Version: 5.1.2 - SDK 10.4 3rd-Party support link EPSON Scan: Version: 5.1.1f2 - SDK 10.4 3rd-Party support link Epson Low Ink Reminder: Version: 1.7.1 - SDK 10.5 3rd-Party support link InstallWirelessAutoImportGuide: Version: 1.0 - SDK 10.8 3rd-Party support link /Library/Application Support/WirelessAutoImport/InstallWirelessAutoImportGuide.app /Applications/Microsoft Office 2011 Microsoft PowerPoint: Version: 14.7.7 - SDK 10.5 3rd-Party support link Microsoft Excel: Version: 14.7.7 - SDK 10.5 3rd-Party support link Microsoft Outlook: Version: 14.7.7 - SDK 10.5 3rd-Party support link Microsoft Word: Version: 14.7.7 - SDK 10.5 3rd-Party support link Microsoft Document Connection: Version: 14.7.7 - SDK 10.5 3rd-Party support link hpdot4d: Version: 4.8.4 - SDK 10.8 3rd-Party support link /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Runtime/hpdot4d.app HPMessageCenterBridge: Version: 5.19.2 - SDK 10.8 3rd-Party support link /Library/Printers/hp/Utilities/HPPU Plugins/Message Center.task/Contents/Resources/HPMessageCenterBridge.app Evernote Web Clipper: Version: 36.0.1985.143 - SDK 10.6 3rd-Party support link /Users/[redacted]/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_pioclpoplcdbaefihamjohnefbikjilc/Default pioclpoplcdbaefihamjohnefbikjilc.app /Library/Printers/EPSON/LaserPrinter/GD2/tools escpageSupplyTool: Version: 7.00 - SDK 10.6 3rd-Party support link escpageASTool: Version: 7.00 - SDK 10.6 3rd-Party support link PMHAnnounce: Version: 2.0.10.10280 - SDK 10.7 3rd-Party support link /Library/Application Support/PMH Mac/PMHAnnounce.app /Library/Printers/EPSON/LaserPrinter/GD2/filter commandtoescpage: Version: 7.00 - SDK 10.6 3rd-Party support link pdftoescpage: Version: 7.04 - SDK 10.6 3rd-Party support link Epson Customer Research Participation: Version: 2.51 - SDK 10.6 3rd-Party support link /Applications/Epson Software/Epson Utilities/Epson Customer Research Participation.app Flip Player: Version: 3.3.7.3 - SDK 10.8 3rd-Party support link /Applications/Flip4Mac/Flip Player.app Epson Firmware Updater: Version: 3.7.2.3 - SDK 10.5 3rd-Party support link /Applications/Epson Software/Epson Firmware Updater/XP-860 Series/Epson Firmware Updater.app /Library/Application Support/Microsoft/MERP2.0 Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link /Users/[redacted]/Downloads EtreCheck: Version: 1.9.8 - SDK 10.9 3rd-Party support link EtreCheck-1: Version: 1.9.8 - SDK 10.9 3rd-Party support link SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app Epson Remote Print Utility: Version: 10.33 - SDK 10.9 3rd-Party support link /Library/Printers/EPSON/InkjetPrinter2/Utility/RemotePrint/Epson Remote Print Utility.app Epson Remote Panel Lite: Version: 7.00 - SDK 10.6 3rd-Party support link /Library/Printers/EPSON/LaserPrinter/Utilities/Epson Remote Panel Lite.app Adobe AIR Updater: Version: 3.6 - SDK 10.6 3rd-Party support link /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app /Applications/games Orbs Match: Version: 1.4 - SDK 10.6 3rd-Party support link Plants vs. Zombies: Version: 1.0.40 - SDK 10.5 3rd-Party support link FreeCell: Version: 1.2 - SDK 10.7 3rd-Party support link Angry Birds: Version: 4.0.0 - SDK 10.9 3rd-Party support link Minesweeper 101: Version: 2.7.2 - SDK 10.7 3rd-Party support link MySudokuGuru Free: Version: 1.4.2 - SDK 10.8 3rd-Party support link Collusion for Chrome: Version: 35.0.1916.114 - SDK 10.6 3rd-Party support link /Users/[redacted]/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_ganlifbpkcplnldliibcbegplfmcfigp/Default ganlifbpkcplnldliibcbegplfmcfigp.app SonyGPSSupportTool: Version: 2.0.10.10280 - SDK 10.7 3rd-Party support link /Library/Application Support/Sony/GPS/SonyGPSSupportTool.app Wondershare Passport: Version: 1.3.9 - SDK 10.7 3rd-Party support link /Users/[redacted]/Library/Application Support/WAF/Apps/1.3.9.1/Wondershare Passport.app Epson Printer Utility 4: Version: 10.08 - SDK 10.9 3rd-Party support link /Library/Printers/EPSON/InkjetPrinter2/Utility/UT4/Epson Printer Utility 4.app /Users/[redacted]/Downloads/OrbsGames 3 Orbs Match Christmas: Version: 1.0 - SDK 10.7 3rd-Party support link Orbs Match: Version: 1.3.1 - SDK 10.6 3rd-Party support link /Applications/Microsoft Office 2011/Office Microsoft Graph: Version: 14.7.7 - SDK 10.5 3rd-Party support link Microsoft Database Utility: Version: 14.7.7 - SDK 10.5 3rd-Party support link Microsoft Office Reminders: Version: 14.7.7 - SDK 10.5 3rd-Party support link Microsoft Upload Center: Version: 14.7.7 - SDK 10.5 3rd-Party support link My Day: Version: 14.7.7 - SDK 10.5 3rd-Party support link Office365Service: Version: 14.7.7 - SDK 10.6 3rd-Party support link SyncServicesAgent: Version: 14.7.7 - SDK 10.5 3rd-Party support link Open XML for Excel: Version: 14.7.7 - SDK 10.5 3rd-Party support link Microsoft Alerts Daemon: Version: 14.7.7 - SDK 10.5 3rd-Party support link Microsoft Database Daemon: Version: 14.7.7 - SDK 10.5 3rd-Party support link Microsoft Chart Converter: Version: 14.7.7 - SDK 10.5 3rd-Party support link Microsoft Clip Gallery: Version: 14.7.7 - SDK 10.5 3rd-Party support link commandtohp: Version: 2.2.1 - SDK 10.8 3rd-Party support link /Library/Printers/hp/cups/filters/commandtohp.filter EPFaxAutoSetupTool: Version: 1.81 - SDK 10.9 3rd-Party support link /Library/Printers/EPSON/Fax/AutoSetupTool/EPFaxAutoSetupTool.app /Users/[redacted]/Downloads/OrbsGames Orbs Match Christmas: Version: 1.0 - SDK 10.7 3rd-Party support link Orbs Match: Version: 1.3.1 - SDK 10.6 3rd-Party support link TunesArt: Version: 1.2.2 - SDK 10.5 3rd-Party support link /Users/[redacted]/Applications/TunesArt.app /Library/Printers/EPSON/InkjetPrinter2/AutoSetupTool EPIJAutoSetupTool2: Version: 10.08 - SDK 10.9 3rd-Party support link EPRemoteAutoSetupTool: Version: 10.33 - SDK 10.9 3rd-Party support link /Library/Image Capture/Devices EPSON Scanner: Version: 5.8.6 - SDK 10.8 3rd-Party support link Canon IJScanner2: Version: 4.0.0 - SDK 10.9 3rd-Party support link Canon IJScanner4: Version: 4.0.0 - SDK 10.9 3rd-Party support link Canon IJScanner6: Version: 4.0.0 - SDK 10.9 3rd-Party support link HP Scanner 3: Version: 4.4.2 - SDK 10.8 3rd-Party support link epsonremote: Version: 10.33 - SDK 10.9 3rd-Party support link /Library/Printers/EPSON/InkjetPrinter2/Backend/epsonremote.app STMStart2: Version: 7.00 - SDK 10.6 3rd-Party support link /Library/Printers/EPSON/LaserPrinter/Common/PageLibraries/STMStart2.app Java 8 Update 101: Version: Java 8 Update 101 build 13 - SDK 10.7 3rd-Party support link /Users/[redacted]/Library/Application Support/Java/Java 1.8.101.13/Java 8 Update 101.app Adobe AIR Application Installer: Version: 3.6 - SDK 10.6 3rd-Party support link /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app SonyAutoLauncher: Version: 2.0.10.10280 - SDK 10.7 3rd-Party support link /Library/Application Support/Sony Application Launcher/SonyAutoLauncher.app /Users/[redacted]/Downloads/OrbsGames 2 Orbs Match Christmas: Version: 1.0 - SDK 10.7 3rd-Party support link Orbs Match: Version: 1.3.1 - SDK 10.6 3rd-Party support link Epson Printer Utility Lite: Version: 10.08 - SDK 10.9 3rd-Party support link /Library/Printers/EPSON/InkjetPrinter2/Utility/UTL/Epson Printer Utility Lite.app Solver: Version: 1.0 - SDK 10.5 3rd-Party support link /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app epsonfax: Version: 1.81 - SDK 10.9 3rd-Party support link /Library/Printers/EPSON/Fax/FaxIOSupport/epsonfax.app /Applications/Utilities Adobe AIR Application Installer: Version: 3.6 - SDK 10.6 3rd-Party support link Adobe AIR Uninstaller: Version: 3.6 - SDK 10.6 3rd-Party support link dr.fone: Version: 9.3.6 - SDK 10.8 3rd-Party support link Hallmark Card Studio: Version: 1.3.0 - SDK 10.7 3rd-Party support link HP Photo Creations: Version: 1.0.0.11502 - SDK 10.5 3rd-Party support link Alarm Clock: Version: 1.2.2 - SDK 10.8 3rd-Party support link MahJong: Version: 2.0 - SDK 10.8 3rd-Party support link MahJongFree: Version: 2.0 - SDK 10.8 3rd-Party support link Bubble: Version: 1.2 - SDK 10.7 3rd-Party support link Classic Timer: Version: 1.2 - SDK 10.0 3rd-Party support link Notepad: Version: 1.1 - SDK 10.8 3rd-Party support link TurboTax Premier 2011: Version: 2011.r17.007 - SDK 10.4 3rd-Party support link Orbs Match Christmas: Version: 1.0.1 - SDK 10.7 3rd-Party support link PaintTime: Version: 3.02 - SDK 10.6 3rd-Party support link Wireless Auto Import: Version: 1.3.15.03040 - SDK 10.8 3rd-Party support link TurboTax Premier 2012: Version: 2012.r17.025 - SDK 10.8 3rd-Party support link TurboTax Home Business 2014: Version: 2014.r45.004 - SDK 10.9 3rd-Party support link TurboTax Premier 2013: Version: 2013.r17.002 - SDK 10.8 3rd-Party support link Time Machine: Skip System Files: NO Auto backup: YES Time Machine not configured! Top Processes by CPU: 4% EtreCheck 2% Epson Scanner Monitor 2% WindowServer 0% Fitbit Connect Menubar Helper 0% launchservicesd Top Processes by Memory: 639 MB softwareupdated 426 MB Google Chrome 295 MB mds_stores 229 MB media-indexer 213 MB Calendar Virtual Memory Information: 4.05 GB Free RAM 6.96 GB Active RAM 2.98 GB Inactive RAM 2.01 GB Wired RAM 4.17 GB Page-ins 20 KB Page-outs