EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-08-10 18:18:39 Download EtreCheckPro from https://etrecheck.com Runtime: 4:07 Performance: Good Problem: Computer is restarting Description: It restarts several times a day out of nowhere Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall. No Time Machine backup - Time Machine backup not found. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Limited permissions - More information may be available with Full Disk Access. Hardware Information: MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports) Status: Supported MacBook Pro Model: MacBookPro15,4 1.4 GHz Quad-Core Intel Core i5 (i5-8257U) CPU: 4-core 8 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 4 GB LPDDR3 2133 BANK 2/ChannelB-DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 609 Video Information: Intel Iris Plus Graphics 645 - VRAM: 1536 MB Color LCD (built-in) 3360 x 2100 DELL P2417H 1920 x 1080 Drives: disk0 - APPLE SSD AP0256N 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (68.47 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (1.82 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.15 GB used) disk1s4 (APFS) [APFS Container] (9.17 GB used) disk1s4s1 - Macintosh HD (APFS) [APFS Snapshot] (9.17 GB used) disk1s5 - VM (APFS) [APFS VM] (2.15 GB used) disk1s6 - Update (APFS) (15 MB used) disk2 - WD My Passport 25E1 1.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 999.96 GB disk3 - WD Elements 1078 1.00 TB External USB 5 Gbit/s USB disk3s1 - E******s (MS-DOS FAT12) 1.00 TB Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 68.47 GB Shared values Size: 250.69 GB Free: 167.77 GB Available: 169.80 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 1.82 GB Shared values Size: 250.69 GB Free: 167.77 GB disk1s4s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.17 GB Shared values Size: 250.69 GB Free: 167.77 GB Available: 169.80 GB disk1s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 2.15 GB Shared values Size: 250.69 GB Free: 167.77 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 15 MB Shared values Size: 250.69 GB Free: 167.77 GB disk3s1 - E******s Filesystem: MS-DOS FAT12 Mount point: /Volumes/E******s Size: 1.00 TB Network: Interface en4: AX88179A Interface en5: Pixel 7 Interface bridge0: Thunderbolt Bridge Interface en0: Wi-Fi 802.11 a/b/g/n/ac System Software: macOS Ventura 13.5 (22G74) Time since boot: Less than an hour Notifications: calibre.app 4 notifications Spark Desktop.app 68 notifications qbittorrent.app 4 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Running app: /Applications/qbittorrent.app/Contents/MacOS/qbittorrent Apps: 29 Applications: 549 apps 38 x86-only apps 29 unsigned apps System Extensions: [Running] ProtonVPN OpenVPN - version 3.2.0 (ProtonVPN AG - 2023-08-09) Application: /Applications/ProtonVPN.app - version 3.2.0 (ProtonVPN AG - 2023-08-03) [Running] ProtonVPN WireGuard - version 3.2.0 (ProtonVPN AG - 2023-08-09) Application: /Applications/ProtonVPN.app - version 3.2.0 (ProtonVPN AG - 2023-08-03) System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 184 Apple tasks [Running] 163 Apple tasks [Other] 3 Apple tasks System Launch Agents: [Not Loaded] 22 Apple tasks [Loaded] 207 Apple tasks [Running] 168 Apple tasks Launch Daemons: [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2023-08-05) Executable: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS/GoogleSoftwareUpdateDaemon [Running] com.logi.optionsplus.updater.plist (Logitech Inc. - installed 2023-08-07) Executable: /Library/Application Support/Logitech.localized/LogiOptionsPlus/logioptionsplus_agent.app/Contents/Frameworks/logioptionsplus_updater.app/Contents/MacOS/logioptionsplus_updater [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2023-08-04) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2023-08-04) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-08-03) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-08-03) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-08-03) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.starstechnologies.updater.plist (Rational Intellectual Holdings Limited - installed 2023-08-05) Executable: /Library/PrivilegedHelperTools/com.starstechnologies.updater [Loaded] com.teamviewer.Helper.plist (TeamViewer Germany GmbH - installed 2023-08-05) Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper [Loaded] com.teamviewer.UninstallerHelper.plist (TeamViewer Germany GmbH - installed 2023-08-05) Executable: /Library/PrivilegedHelperTools/com.teamviewer.UninstallerHelper [Loaded] com.teamviewer.UninstallerWatcher.plist (TeamViewer Germany GmbH - installed 2023-08-05) Command: /Library/Application Support/TeamViewer/TeamViewerUninstaller.app/Contents/Resources/com.teamviewer.UninstallerStarter --module Full [Running] postgresql-12.plist (EnterpriseDB Corporation - installed 2023-08-06) Command: /Library/PostgreSQL/12.15/bin/postmaster -D /Library/PostgreSQL/12.15/data/ Launch Agents: [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2023-08-05) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2023-08-05) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Running] com.logi.optionsplus.plist (Logitech Inc. - installed 2023-08-07) Command: /Library/Application Support/Logitech.localized/LogiOptionsPlus/logioptionsplus_agent.app/Contents/MacOS/logioptionsplus_agent --launchd [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2023-08-04) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2023-08-04) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-07-10) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-08-03) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Login Items: [Not Loaded] AdGuard Login Helper (App Store - installed 2023-08-04) Modern Login Item /Applications/AdGuard for Safari.app/Contents/Library/LoginItems/AdGuard Login Helper.app [Running] AppCleaner SmartDelete (Julien Ramseier - installed 2023-08-07) Modern Login Item /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app [Not Loaded] Bitwarden Login Helper (App Store - installed 2023-08-03) Modern Login Item /Applications/Bitwarden.app/Contents/Library/LoginItems/Bitwarden Login Helper.app [Not Loaded] Canva Login Helper (App Store - installed 2023-08-05) Modern Login Item /Applications/Canva.app/Contents/Library/LoginItems/Canva Login Helper.app [Not Loaded] LaunchAtLoginHelper (App Store - installed 2023-08-07) Modern Login Item /Applications/Hand Mirror.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app [Not Loaded] MonitorControlHelper (Joni Van Roost - installed 2023-08-07) Modern Login Item /Applications/MonitorControl.app/Contents/Library/LoginItems/MonitorControlHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2023-08-04) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2023-08-04) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] ProtonVPNStarter (ProtonVPN AG - installed 2023-08-03) Modern Login Item /Applications/ProtonVPN.app/Contents/Library/LoginItems/ProtonVPNStarter.app [Not Loaded] RectangleLauncher (Ryan Hanson - installed 2023-08-06) Modern Login Item /Applications/Rectangle.app/Contents/Library/LoginItems/RectangleLauncher.app [Loaded] StartUpHelper (Spotify - installed 2023-08-03) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] LaunchAtLogin (Serhiy Mytrovtsiy - installed 2023-08-08) Modern Login Item /Applications/Stats.app/Contents/Library/LoginItems/LaunchAtLogin.app App Extensions: Safari extensions: Subscribe to Feed - ~/Downloads/NetNewsWire.app Todoist - /Applications/Todoist.app Open in IINA - /Applications/IINA.app Bitwarden - /Applications/Bitwarden.app AdGuard Safari Icon - /Applications/AdGuard for Safari.app AdGuard Advanced Blocking - /Applications/AdGuard for Safari.app Plugins: SelectDocumentIntent - /Applications/Craft.app Notification providers: CraftNotificationExtension - /Applications/Craft.app Widgets: CraftWidget - /Applications/Craft.app TodoistWidgets - /Applications/Todoist.app File providers: Google Drive - /Applications/Google Drive.app OneDrive File Provider - /Applications/OneDrive.app Share services: Dropzone - /Applications/Dropzone 4.app Telegram - /Applications/Telegram.app OneNote - /Applications/Microsoft OneNote.app NetNewsWire - ~/Downloads/NetNewsWire.app Craft - /Applications/Craft.app Todoist - /Applications/Todoist.app Finder sync extensions: OneDrive Finder Integration - /Applications/OneDrive.app FinderSyncExtension - /Applications/Google Drive.app/Contents/Applications/FinderHelper.app Ad-blockers: AdGuard Privacy - /Applications/AdGuard for Safari.app AdGuard Other - /Applications/AdGuard for Safari.app AdGuard Social - /Applications/AdGuard for Safari.app AdGuard General - /Applications/AdGuard for Safari.app AdGuard Custom - /Applications/AdGuard for Safari.app AdGuard Security - /Applications/AdGuard for Safari.app QuickLook Previews: EtreCheckQuickLook - /Applications/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Audio Plug-ins: TVRemoteAudio: 1.0.1 (TeamViewer Germany GmbH - installed 2023-07-31) 3rd Party Preference panels: macFUSE (Benjamin Fleischer - installed 2023-08-07) Backup: Time Machine Not Configured! Performance: System Load: 2.99 (1 min ago) 3.56 (5 min ago) 4.50 (15 min ago) Nominal I/O usage: 0.50 MB/s File system: 17.92 seconds Write speed: 1367 MB/s Read speed: 1519 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 11 % Idle: 86 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 31.36 % (Apple) EtreCheckPro 22.74 % (Etresoft, Inc.) Google Chrome Helper (Renderer) (20) 12.70 % (Google LLC) Google Chrome Helper (GPU) 11.30 % (Google LLC) Spark Desktop Helper (Renderer) 4.16 % (Readdle Technologies Limited) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (20) 1.53 GB (Google LLC) EtreCheckPro 690 MB (Etresoft, Inc.) kernel_task 652 MB (Apple) Google Chrome 193 MB (Google LLC) Spark Desktop Helper (Renderer) 122 MB (Readdle Technologies Limited) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) ch.protonvpn.mac.WireGuard-Extension 336 MB / 23 MB (ProtonVPN AG) corespeechd 3 KB / 15 MB (Apple) SubmitDiagInfo 906 KB / 1 KB (Apple) biometrickitd 82 KB / 144 KB (Apple) ProtonVPN 134 KB / 8 KB (ProtonVPN AG) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 9 (Apple) Google Chrome Helper (Renderer) (20) 5 (Google LLC) Google Chrome Helper (GPU) 2 (Google LLC) Spark Desktop Helper (Renderer) 1 (Readdle Technologies Limited) coreaudiod 1 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 40 MB Used RAM: 6.33 GB Cached files: 1.63 GB Available RAM: 1.67 GB Swap Used: 1.26 GB Software Installs (past 60 days): Install Date Name (Version) 2023-08-03 MRTConfigData (1.93) 2023-08-03 XProtectPlistConfigData (2169) 2023-08-03 Bitwarden (2023.7.0) 2023-08-03 Microsoft 365 and Office for Mac (16.75.23070901) 2023-08-03 Anaconda3 2023.07-1 2023-08-04 Microsoft Excel (16.75.23071901) 2023-08-04 Microsoft Outlook (16.75.23072301) 2023-08-04 1Blocker (4.1.14) 2023-08-04 AdGuard for Safari (1.11.14) 2023-08-04 Adblock Plus (2.2.9) 2023-08-05 Anydo (5.0.42) 2023-08-05 Command Line Tools for Xcode (14.2) 2023-08-05 Google Drive (1.3.18.216) 2023-08-05 TeamViewer (15.44.5) 2023-08-05 Craft (2.5.11) 2023-08-05 Canva (1.71.0) 2023-08-05 GoodNotes (5.9.127) 2023-08-07 Hand Mirror (2.8.1) 2023-08-07 Dropzone 4 (4.6.1) 2023-08-07 macFUSE (4.5.0) 2023-08-07 VeraCrypt 1.25.9 (1.25.9) 2023-08-10 XProtectPayloads (108) Diagnostics Information (past 7-30 days): 2023-08-10 15:33:56 Kernel Panic (20 times) Details: panic(cpu 0 caller 0xfffffff00b31da68): macOS panic detected Panicked task 0xffffffe2a14debb0: 0 pages, 223 threads: pid 0: kernel_ task 2023-08-10 12:51:49 mds_stores High CPU Use (5 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds_stores 2023-08-06 22:51:40 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter 2023-08-05 22:16:52 logioptionsplus_agent Crash Executable: /Library/Application Support/Logitech.localized/LogiOptionsPlus/logioptionsplus_agent.app 2023-08-05 09:07:11 system_installd High CPU Use Executable: /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/system_installd 2023-08-04 18:50:42 com.apple.WebKit.WebContent High CPU Use (2 times) Executable: /Volumes/VOLUME/*/W**************k/V******s/A/X*********s/c*****************************c/C******s/M***S/c*************************t 2023-08-03 22:59:05 BackgroundShortcutRunner Crash Executable: /System/Library/PrivateFrameworks/WorkflowKit.framework/XPCServices/BackgroundShortcutRunner.xpc/Contents/MacOS/BackgroundShortcutRunner Details: libsystem_c.dylib: abort() called 2023-08-03 20:08:22 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-08-03-200822.ips Crash (2 times) 2023-08-03 20:08:10 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-08-03-200810.ips Crash (2 times) 2023-08-03 20:07:55 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-08-03-200755.ips Crash (2 times) 2023-08-03 20:07:43 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-08-03-200743.ips Crash (2 times) 2023-08-03 20:07:31 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-08-03-200731.ips Crash (2 times) End of report