EtreCheckPro version: 6.8.12 (68084) Report generated: 2025-11-21 12:20:15 Download EtreCheckPro from https://etrecheck.com Runtime: 2:28 Performance: Excellent Problem: Other problem Description: Error ; photoshop 2022 can not open on Mac OS Tahoe Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Low disk space - This computer is running low on free hard drive space. Apps crashing - There have been numerous app crashes. System modifications - There are a large number of system modifications running in the background. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Air (M1, 2020) Status: Supported MacBook Air Model: MacBookAir10,1 2.40 GHz Apple M1 (m1) CPU: 8-core 8 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 203 Video Information: Apple M1 Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0256Q 251.00 GB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express S.M.A.R.T. Details: 1% used, 8.39 TB written, 100% health, 8 unsafe shutdowns disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (618 KB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 245.11 GB disk3 [APFS Virtual drive] 245.11 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (12.19 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (12.19 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (8.14 GB used) disk3s3 - Recovery (APFS) [Recovery] (1.22 GB used) disk3s4 - Update (APFS) (3 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (163.73 GB used) disk3s6 - VM (APFS) [APFS VM] (25 KB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (1.91 GB used) disk2s2 - Update (APFS) (2 MB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 6 MB Shared values Size: 524 MB Free: 506 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 506 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 618 KB Shared values Size: 524 MB Free: 506 MB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 12.19 GB Shared values Size: 245.11 GB Free: 59.68 GB Available: 65.75 GB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 8.14 GB Shared values Size: 245.11 GB Free: 59.68 GB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 3 MB Shared values Size: 245.11 GB Free: 59.68 GB disk3s5 - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 163.73 GB Shared values Size: 245.11 GB Free: 59.68 GB Available: 65.75 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 25 KB Shared values Size: 245.11 GB Free: 59.68 GB USB: USB 3.1 Bus USB 3.1 Bus Network: Interface en3: Ethernet Adapter (en3) Interface en4: Ethernet Adapter (en4) Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax Interface bridge0: Thunderbolt Bridge System Software: macOS Tahoe 26.1 (25B78) Installed 2025-11-11 Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Secure Boot: Full Security Antivirus software: Apple Kernel Extensions: /Library/Application Support/CleverFiles/BackService.app [Not Loaded] SecureDisk.kext - com.cleverfiles.SecureDisk (1.0 - SDK 10.14) [Not Loaded] SecureDisk_11.kext - com.cleverfiles.SecureDisk-11 (1.0 - SDK 11) /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (3.7.1) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) System Launch Daemons: [Not Loaded] 46 Apple tasks [Loaded] 199 Apple tasks [Running] 179 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 23 Apple tasks [Loaded] 237 Apple tasks [Running] 214 Apple tasks Launch Daemons: [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2025-10-15) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2021-03-27) Executable: /Library/Application Support/CleverFiles/BackService.app/Contents/MacOS/cfbackd [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2024-06-20) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2024-08-30) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-05-08) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-05-08) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2024-08-30) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-07-23) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2025-10-15) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Loaded] com.adobe.CCLibrary.plist (Adobe Inc. - installed 2025-11-13) Executable: /Library/Application Support/Adobe/Creative Cloud Libraries/CCLibrary.app/Contents/MacOS/CCLibraryXPCListener Location: /Library/Application Support/Adobe/Creative Cloud Libraries/CCLibrary.app [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2025-11-10) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Running] com.epson.edca.launcher.plist (Seiko Epson Corporation - installed 2023-10-29) Command: /Applications/Epson Software/Epson Utilities/Epson Data Collection Agent.app/Contents/MacOS/Edca edca [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2023-08-09) Executable: /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2025-01-27) Executable: /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2021-10-10) Executable: /Library/Application Support/EPSON/Scanner/ScannerMonitor/Epson Scanner Monitor.app/Contents/MacOS/Epson Scanner Monitor [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2024-06-20) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2024-06-21) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-03-31) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Running] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-05-08) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Running] jp.co.canon.CUPSCAPT2.BG.plist (Canon Inc. - installed 2021-09-15) Executable: /Library/Printers/Canon/CUPSCAPT2/BackGrounder/Canon CAPT BackGrounder.app/Contents/MacOS/Canon CAPT BackGrounder [Running] jp.co.canon.CUPSSFP.BG.plist (Canon Inc. - installed 2021-09-10) Executable: /Library/Printers/Canon/CUPS_SFP/BackGrounder/Canon CUPSSFP BackGrounder.app/Contents/MacOS/Canon CUPSSFP BackGrounder User Launch Agents: [Not Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2025-11-21) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2025-10-27) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-08) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-08) User Login Items: [Not Loaded] Canva Login Helper (App Store - installed 2025-11-02) Modern Login Item /Applications/Canva.app/Contents/Library/LoginItems/Canva Login Helper.app [Loaded] Messenger Login Helper (Facebook, Inc. - installed 2022-05-19) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/Messenger Login Helper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2024-06-20) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2024-06-20) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] ViberLoginHelper (Viber Media SARL. - installed 2022-02-02) Modern Login Item /Applications/Viber.app/Contents/Library/LoginItems/ViberLoginHelper.app [Running] StatusMonitor (Canon Inc. - installed 2022-05-09) Application /Library/Printers/Canon/CUPSCAPT2/StatusMonitor/StatusMonitor.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-10-29) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Not Loaded] WeatherMenu (Apple - installed 2025-10-29) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app [Running] Android File Transfer Agent (Google, Inc. - installed 2022-04-13) Application ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app Applications: 792 Apple apps 142 3rd party apps 32 x86-only apps No unsigned apps App Extensions: Widgets: [Not Loaded] CalendarWidgetExtension - /Applications/Microsoft Outlook.app [Loaded] TrendingWidget - /Applications/Photo Lab.app Notification providers: [Loaded] ImageNotification - /Applications/Loopsie.app [Loaded] Christmas - /Applications/Photo Lab.app [Loaded] PhotoNotificationExtension - /Applications/Photo Lab.app File providers: [Loaded] Google Drive - /Applications/Google Drive.app [Loaded] OneDrive File Provider - /Applications/OneDrive.app Share services: [Loaded] Telegram - /Applications/Telegram.app [Loaded] OneNote - /Applications/Microsoft OneNote.app [Loaded] Viber - /Applications/Viber.app Finder sync extensions: [Not Loaded] FinderSyncExtension - /Applications/Google Drive.app/Contents/Applications/FinderHelper.app [Not Loaded] OneDrive Finder Integration - /Applications/OneDrive.app [Loaded] Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app Action services: [Loaded] Eng-Mm Dictionary - /Applications/Eng-Mm Dictionary.app [Loaded] iAbidan - /Applications/iAbidan.app [Loaded] Uni-Zaw Converter - /Applications/Eng-Mm Dictionary.app QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Audio Plug-ins: ParrotAudioPlugin: 1.0 (Apple - installed 2025-10-29) Backup: Time Machine Not Configured! Performance: System Load: 2.94 (1 min ago) 20.34 (5 min ago) 15.63 (15 min ago) Nominal I/O usage: 0.09 MB/s File system: 9.29 seconds Write speed: 2146 MB/s Read speed: 3137 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 6 % Idle: 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 29.42 % (Apple) kernel_task 10.40 % (Apple) EtreCheckPro 10.36 % (Etresoft, Inc.) BiomeAgent 6.04 % (Apple) Spotlight 4.26 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 981 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (4) 277 MB (Apple) Google Chrome Helper (Renderer) (4) 177 MB (Google LLC) Spotlight 133 MB (Apple) Google Chrome Helper (3) 128 MB (Google LLC) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 12 MB / 116 KB (Apple) mDNSResponder 140 KB / 73 KB (Apple) apsd 19 KB / 61 KB (Apple) trustd 60 KB / 8 KB (Apple) Messenger 14 KB / 8 KB (Facebook, Inc.) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) duetexpertd 11 (Apple) WindowServer 8 (Apple) AdobeCRDaemon 1 (Adobe Systems, Inc.) ControlCenter 0 (Apple) com.apple.DriverKit-AppleBCMWLAN 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 65 MB Used RAM: 5.92 GB Cached files: 2.01 GB Available RAM: 2.08 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2025-09-24 XProtectCloudKitUpdate (5316) - XProtectUpdateService 2025-10-13 XProtectCloudKitUpdate (5318) - XProtectUpdateService 2025-10-15 App for YouTube (3.0.2) - App Store 2025-10-18 XProtectCloudKitUpdate (5319) - XProtectUpdateService 2025-10-22 XProtectCloudKitUpdate (5320) - XProtectUpdateService 2025-10-23 XProtectCloudKitUpdate (5321) - XProtectUpdateService 2025-11-02 Oxford Deluxe (16.0) - App Store 2025-11-02 Canva (1.115.0) - App Store 2025-11-02 Grammar Checker X (2.4) - App Store 2025-11-02 Music Transfer for iTunes (2.0.1) - App Store 2025-11-02 Logo Maker - Design Monogram (10.3.4) - App Store 2025-11-02 TunesMechanic (2.4.6) - App Store 2025-11-02 XProtectPlistConfigData (5321) - Software update 2025-11-02 XProtectPayloads (153) - Software update 2025-11-02 To MP3 Converter 2 (2.0.1) - App Store 2025-11-02 Photo Retouch (1.7) - App Store 2025-11-10 XProtectCloudKitUpdate (5322) - XProtectUpdateService 2025-11-10 Logo Maker - Design Monogram (10.3.6) - App Store 2025-11-11 XProtectPlistConfigData (5322) - Software update 2025-11-11 XProtectPayloads (156) - Software update 2025-11-11 macOS 26.1 (26.1) - Software update 2025-11-11 RosettaUpdateAuto (1.0.0.0.1761698074) - Install on demand 2025-11-11 MRTConfigData (1.93) - Software update 2025-11-11 Gatekeeper Compatibility Data (1.0) - Software update 2025-11-11 XProtectPlistConfigData (5322) - Software update 2025-11-11 XProtectPayloads (156) - Software update 2025-11-14 XProtectCloudKitUpdate (5323) - XProtectUpdateService 2025-11-17 XProtectPlistConfigData (5323) - Software update Diagnostics Information (past 60 days): 2025-11-21 12:12:56 Adobe Photoshop 2020 Crash (13 times) First occurrence: 2025-11-17 18:04:54 Executable: /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app Details: libsystem_c.dylib: abort() called End of report