EtreCheck version: 5.5.5 (5111) Report generated: 2020-07-09 11:53:16 Download EtreCheck from https://etrecheck.com Runtime: 1:40 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: The play (start/stop) video function in the timeline stopps working af ter about 200 activations. I have to restart my Mac in order to restor e its functionality ... for the next 200 circles. This happens in prog rammes as Final Cut Pro X, web browsers and also Quick Time. As you ca n imagine, this keeps me from being productive. The same is also true with e.g. the play function on any web browser ( like when playing music from a website). OS and all programmes are up to date (as off 9. July 2020). Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Sharing enabled - This machine has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (15-inch, 2017) MacBook Pro Model: MacBookPro14,3 2,9 GHz Quad-Core Intel Core i7 (i7-7820HQ) CPU: 4-core 16 RAM - Not upgradeable BANK 0/DIMM0 - 8 GB LPDDR3 2133 BANK 1/DIMM0 - 8 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 116 Video Information: Radeon Pro 560 - VRAM: 4 GB Intel HD Graphics 630 - VRAM: 1536 MB Color LCD (built-in) 3360 x 2100 Drives: disk0 - APPLE SSD SM1024L 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 5 volumes) disk1s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 824.96 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.00 GB used) Mounted Volumes: disk1s1 - M******************n [APFS Virtual drive] 1.00 TB (Shared - 824.96 GB used, 163.20 GB available, 162.39 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s4 - VM [APFS VM] 1.00 TB (Shared - 1.07 GB used, 162.39 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 1.00 TB (Shared - 11.00 GB used, 163.20 GB available, 162.39 GB free) APFS Mount point: / Encrypted Read-only: Yes Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge File sharing: Enabled System Software: macOS Catalina 10.15.5 (19F101) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple File sharing: Enabled Unsigned Files: Plugin: /Library/Audio/Plug-Ins/HAL/Apowersoft Audio Device New.driver Apps: 4 32-bit Applications: 9 32-bit apps Kernel Extensions: /Applications/Smart Switch/SmartSwitch.app ssuddrv.kext (1.4.45 - SDK 10.6) System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 168 Apple tasks [Running] 130 Apple tasks System Launch Daemons: [Not Loaded] 33 Apple tasks [Loaded] 173 Apple tasks [Running] 130 Apple tasks [Other] One Apple task Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-12) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-12) Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-08-21) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-03-12) User Launch Agents: [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2020-07-09) [Running] com.hp.productresearch.plist (HP Inc. - installed 2020-07-09) User Login Items: [Not Loaded] HP Device Monitor (HP Inc. - installed 2020-04-01) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2020-04-01) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Not Loaded] HP Data Uploader (HP Inc. - installed 2020-04-01) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/Resources/HP Data Uploader.app User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: Apowersoft Audio Device New: 1.0.1.0 (? - installed 2020-04-19) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Time Machine: Time Machine information not available without Full Drive Access. 2 local snapshots Oldest local snapshot: 2020-07-08 11:56:18 Last local snapshot: 2020-07-09 11:32:29 Performance: System Load: 0.85 (1 min ago) 0.62 (5 min ago) 0.68 (15 min ago) Nominal I/O speed: 2.71 MB/s File system: 25.36 seconds Write speed: 2145 MB/s Read speed: 2706 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 4 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 28.26 % (?) EtreCheck 10.98 % (App Store) Google Chrome 6.80 % (Google, Inc.) HP Device Monitor 2.37 % (HP Inc.) AppleSpell 0.25 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 539 MB (App Store) App Store 216 MB (Apple) Google Chrome 148 MB (Google, Inc.) accountsd 95 MB (Apple) Dock 79 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 207 KB / 207 KB (?) rapportd 9 KB / 4 KB (Apple) SystemUIServer 0 B / 48 B (Apple) mdworker_shared 0 B / 0 B (Apple) spindump_agent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 6.21 GB Used RAM: 5.58 GB Cached files: 4.21 GB Available RAM: 10.42 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-07-07 XProtectPlistConfigData (2125) 2020-07-07 MRTConfigData (1.63) 2020-07-09 EtreCheck (5.5.5) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report