EtreCheckPro version: 6.7.1 (67011) Report generated: 2022-09-12 11:35:44 Download EtreCheckPro from https://etrecheck.com Runtime: 3:04 Performance: Excellent Problem: Other problem Description: problem restoring files from iCloud drive Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) Status: Supported iMac Model: iMac17,1 3.3 GHz Quad-Core Intel Core i5 (i5-6600) CPU: 4-core 24 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 0/DIMM1 - 8 GB DDR3 1867 BANK 1/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM1 - 8 GB DDR3 1867 Video Information: AMD Radeon R9 M395 - VRAM: 2 GB iMac (built-in) 5120 x 2880 LG UltraFine 5120 x 2880 Drives: disk0 - APPLE SSD SM0512G 500.28 GB (Solid State - TRIM: Yes) Internal PCI 8.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 500.07 GB disk1 [APFS Virtual drive] 500.07 GB (Shared by 6 volumes) disk1s1 - B************a (APFS) [APFS Virtual drive] (269.70 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (327 MB used) disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk1s4 - VM (APFS) [APFS VM] (4.30 GB used) disk1s5 (APFS) [APFS Container] (15.42 GB used) disk1s5s1 - B*****c (APFS) [APFS Snapshot] (15.42 GB used) disk1s6 - Update (APFS) (737 KB used) disk2 - ASMT 2115 750.16 GB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - E******l (Journaled HFS+) 749.30 GB (412.24 GB used) disk2s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB disk3 - Seagate Backup+ Hub BK 8.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - T************2 (Journaled HFS+) 8.00 TB (7.84 TB used) disk4 - LaCie 2big Dock Thunderbolt 3 Raid 1 4.00 TB (Mechanical - 7200 RPM) External Thunderbolt 6 Gigabit Serial ATA disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 - M*******a (Journaled HFS+) 4.00 TB (2.88 TB used) disk5 - Generic- Multi-Card 31.91 GB External USB 480 Mbit/s USB disk5s1 - E*********L (MS-DOS FAT32) 31.91 GB (18.53 GB used) Mounted Volumes: disk1s1 - B************a [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 269.70 GB Shared values Size: 500.07 GB Free: 209.04 GB Available: 219.08 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 327 MB Shared values Size: 500.07 GB Free: 209.04 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 4.30 GB Shared values Size: 500.07 GB Free: 209.04 GB disk1s5s1 - B*****c [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 15.42 GB Shared values Size: 500.07 GB Free: 209.04 GB Available: 219.08 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 737 KB Shared values Size: 500.07 GB Free: 209.04 GB disk2s2 - E******l Filesystem: Journaled HFS+ Mount point: /Volumes/E******l Owners enabled: No Used: 412.24 GB Size: 749.30 GB Free: 337.06 GB disk3s2 - T************2 Filesystem: Journaled HFS+ Mount point: /Volumes/T************2 Used: 7.84 TB Size: 8.00 TB Free: 160.70 GB disk4s2 - M*******a Filesystem: Journaled HFS+ Mount point: /Volumes/M*******a Owners enabled: No Used: 2.88 TB Size: 4.00 TB Free: 1.12 TB disk5s1 - E*********L Filesystem: MS-DOS FAT32 Mount point: /Volumes/E*********L Used: 18.53 GB Size: 31.91 GB Free: 13.37 GB Network: Interface en0: Ethernet Interface en1: AirPort 802.11 a/b/g/n/ac Interface en6: iPhone Interface bridge0: Thunderbolt Bridge Interface bridge0: Thunderbolt Bridge 2 Screen sharing: Enabled System Software: macOS Monterey 12.5.1 (21G83) Time since boot: About 4 days Notifications: EtreCheckPro.app one notification Safari.app 7 notifications CleanMyMac X.app 2 notifications (one scheduled) Creative Cloud.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Screen sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/WDDiscoveryService.HelperTool.plist Executable: /Library/PrivilegedHelperTools/WDDiscoveryService.HelperTool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/org.tcpdump.chmod_bpf.plist Executable: /usr/local/bin/chmod_bpf Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.surteesstudios.hddfancontroldaemon.plist Executable: /Library/Application Support/HDD Fan Control/HDDFanControlDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.paragon-software.facebook.agent.plist Executable: /Library/Application Support/Paragon Software/Paragon Software Facebook Agent.app/Contents/MacOS/Paragon Software Facebook Agent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.paragon-software.NTFS.fsnotify.daemon.plist Executable: /Library/PreferencePanes/ParagonNTFS.prefPane/Contents/Resources/com.paragon-software.NTFS.fsnotify.daemon Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin Plugin: /Library/Internet Plug-Ins/EPPEX Plugin.plugin Plugin: /Library/Internet Plug-Ins/DivXBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin Plugin: /Library/Internet Plug-Ins/ContentUploaderPlugin.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/RealPlayer Plugin.plugin Plugin: /Library/Internet Plug-Ins/DirectorShockwave.plugin Plugin: ~/Library/Internet Plug-Ins/iGetterBundle.plugin Plugin: ~/Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin Plugin: ~/Library/Internet Plug-Ins/ZoomUsPlugIn.plugin Preference panel: /Library/PreferencePanes/ParagonNTFS.prefPane Apps: 23 Old Applications: 21 x86-only apps Kernel Extensions: /Applications/Parallels Desktop.app [Not Loaded] prl_hypervisor.kext - com.parallels.kext.hypervisor (Parallels International GmbH, 17.1.4 51567 - SDK 10.11) [Not Loaded] prl_netbridge.kext - com.parallels.kext.netbridge (Parallels International GmbH, 17.1.4 51567 - SDK 10.9) [Not Loaded] prl_usb_connect.kext - com.parallels.kext.usbconnect (Parallels International GmbH, 17.1.4 51567 - SDK 10.9) [Not Loaded] prl_vnic.kext - com.parallels.kext.vnic (Parallels International GmbH, 17.1.4 51567 - SDK 10.9) /Library/Extensions [Not Loaded] FTDIKext.kext - com.FTDI.driver.D2XXHelper (Wacom Technology Corp., 1.0 - SDK 10.14) [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (1.2.1) [Not Loaded] hp_qc_io_enabler.kext - com.hp.hpio.hp_psa530_630_io_enabler (1.0.1) [Not Loaded] hp_designjet_series.kext - com.hp.print.hpio.Designjet.kext (2.1) [Not Loaded] hp_Deskjet_io_enabler.kext - com.hp.print.hpio.Deskjet.kext (3.0) [Not Loaded] hp_Inkjet_io_enabler.kext - com.hp.print.hpio.Inkjet.kext (3.0) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (2.1.2) [Not Loaded] hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (2.0) [Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (2.2) [Not Loaded] hp_Inkjet5_io_enabler.kext - com.hp.print.hpio.Inkjet5.kext (2.1) [Not Loaded] hp_Laserjet_io_enabler.kext - com.hp.print.hpio.Laserjet.kext (1.0) [Not Loaded] hp_Officejet_io_enabler.kext - com.hp.print.hpio.Officejet.kext (3.0) [Not Loaded] hp_Photosmart_io_enabler.kext - com.hp.print.hpio.Photosmart.kext (4.0) [Not Loaded] hp_PhotosmartPro_io_enabler.kext - com.hp.print.hpio.PhotosmartPro.kext (3.0) [Not Loaded] hp_Inkjet8_io_enabler.kext - com.hp.print.hpio.inkjet8.kext (2.1) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) [Not Loaded] Lexmark X422.kext - com.lexmark.iokit.x422scanner (1.0) [Not Loaded] LexmarkUSBMerge.kext - com.lexmark.print.usbmerge (1.10.04) [Loaded] ufsd_NTFS.kext - com.paragon-software.filesystems.ntfs (Paragon Software GmbH, 14.2.288 - SDK 10.5) [Not Loaded] SiLabsUSBDriver64.kext - com.silabs.driver.CP210xVCPDriver64 (3.0.0d1) [Not Loaded] UsbEthernetGadget.kext - com.tomtom.driver.UsbEthernetGadget (1.0.0d1) [Not Loaded] Wacom Tablet.kext - com.wacom.kext.wacomtablet (Wacom Technology Corp., Wacom Tablet 6.3.15-2 - SDK 10.11) [Not Loaded] BJUSBMP.kext - jp.co.canon.bj.kext.BJUSBMP (2.5.0) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.10 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (Canon Inc., 16.0.10 - SDK 10.9) System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 183 Apple tasks [Running] 162 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 14 Apple tasks [Loaded] 156 Apple tasks [Running] 186 Apple tasks Launch Daemons: [Loaded] WDDiscoveryService.HelperTool.plist (Not signed - installed 2022-08-25) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-08-25) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-08-25) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2022-08-25) [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2022-08-25) [Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2022-08-25) [Loaded] com.ea.origin.ESHelper.plist (EA Swiss Sarl - installed 2022-08-25) [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-08-25) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-08-25) [Loaded] com.microsoft.office.licensing.helper.plist (Not signed - installed 2022-08-25) [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed ) [Running] com.paragon-software.NTFS.fsnotify.daemon.plist (Not signed - installed 2022-08-25) [Loaded] com.paragon.NTFS.launch.plist (Apple - installed 2022-08-25) [Loaded] com.parallels.toolbox.CleanDriveHelper.plist (Parallels International GmbH - installed 2022-08-25) [Loaded] com.parallels.toolbox.UninstallAppsHelper.plist (Parallels International GmbH - installed 2022-08-25) [Running] com.surteesstudios.hddfancontroldaemon.plist (Not signed - installed 2022-08-25) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2022-08-25) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2022-08-25) [Running] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2022-08-25) [Loaded] com.wacom.displayhelper.plist (Apple - installed 2022-08-25) [Loaded] org.tcpdump.chmod_bpf.plist (Not signed - installed 2022-08-25) Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2022-08-25) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-08-25) [Other] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2022-08-25) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2022-08-25) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-08-25) [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2022-08-25) [Other] com.brother.LOGINserver.plist (Not signed - installed 2022-08-25) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-08-25) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-08-25) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-08-25) [Running] com.paragon-software.NTFS.fsnotify.agent.plist (Paragon Software GmbH - installed 2022-08-25) [Loaded] com.paragon-software.facebook.agent.plist (Not signed - installed 2022-08-25) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2022-08-25) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2022-08-25) [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2022-08-25) [Running] com.wacom.IOManager.plist (Wacom Technology Corp. - installed 2022-08-25) [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2022-08-25) [Loaded] com.wdc.WD-Discovery.plist (Western Digital Corporation Branded Products Group - installed 2022-08-25) [Running] com.wdc.WDTrashObserver.plist (Western Digital Corporation Branded Products Group - installed 2022-08-25) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-08-19) [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-06-02) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2022-06-19) [Loaded] com.ea.origin.WebHelper.plist (EA Swiss Sarl - installed 2020-11-22) [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2022-08-02) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2022-07-30) User Login Items: [Not Loaded] CanonIJExtendedSurveyLaunchAgent (Canon Inc. - installed 2019-09-04) Modern Login Item /Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/MacOS/ESPController.app/Contents/Library/LoginItems/CanonIJExtendedSurveyLaunchAgent.app [Not Loaded] CCC User Agent (Bombich Software, Inc. - installed 2022-08-25) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app [Running] CleanMyMac X Menu (MacPaw Inc. - installed 2022-08-25) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2022-08-25) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Running] Dropbox (Dropbox, Inc. - installed 2022-08-25) Application /Applications/Dropbox.app [Not Loaded] ON1 Photo RAW 2022 Helper (onOne Software - installed 2022-06-12) Modern Login Item /Applications/ON1 Photo RAW 2022/ON1 Photo RAW 2022.app/Contents/Library/LoginItems/ON1 Photo RAW 2022 Helper.app [Running] Parallels Toolbox (Parallels International GmbH - installed 2022-08-25) Application /Applications/Parallels Toolbox.app [Not Loaded] PhotoSyncHelper (App Store - installed 2022-08-25) Modern Login Item /Applications/PhotoSync.app/Contents/Library/LoginItems/PhotoSyncHelper.app [Not Loaded] LaunchAtLoginHelper (App Store - installed 2022-08-25) Modern Login Item /Applications/Photodesk.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app [Running] Creative Cloud (Adobe Inc. - installed 2022-07-30) Application /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app Internet Plug-ins: Flip4Mac WMV Plugin: 3.1.0.24 (? - installed 2022-08-25) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2022-08-25) EPPEX Plugin: 10.0 (? - installed 2022-08-25) iPhotoPhotocast: 7.0 (Apple - installed 2022-08-25) DivXBrowserPlugin: 1.3 (? - installed 2022-08-25) SharePointBrowserPlugin: 14.7.7 (? - installed 2022-08-25) Google Earth Web Plug-in: 6.0 (? - installed 2022-08-25) ContentUploaderPlugin: 1.2 (? - installed 2022-08-25) Silverlight: 5.1.40728.0 (? - installed 2022-08-25) RealPlayer Plugin: (?) DirectorShockwave: 11.5.7r609 (? - installed 2022-08-25) User Internet Plug-ins: iGetterBundle: 2.7 (? - installed 2017-02-18) CitrixOnlineWebDeploymentPlugin: 1.0.105 (? - installed 2017-02-18) westpac-eaa: 1.0.1.381 (eTeam Software Pty Ltd - installed 2017-02-24) ZoomUsPlugIn: (? - installed 2021-02-03) 3rd Party Preference panels: Paragon NTFS for Mac (? - installed 2022-08-25) WacomTablet (Wacom Technology Corp. - installed 2022-08-25) Backup: Time Machine information is limited without Full Disk Access Destinations: T************2 [Local] (Last used) 24 local snapshots Oldest local snapshot: 2022-09-11 11:58:24 Last local snapshot: 2022-09-12 11:13:50 3rd party backup: Carbon Copy Cloner Performance: System Load: 5.40 (1 min ago) 4.30 (5 min ago) 3.40 (15 min ago) Nominal I/O usage: 0.00 MB/s File system: 16.78 seconds Write speed: 940 MB/s Read speed: 1985 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 8 % Idle: 89 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 17.42 % (Apple) EtreCheckPro 13.28 % (Etresoft, Inc.) CleanMyMac X HealthMonitor.app 3.38 % (MacPaw Inc.) kernel_task 2.98 % (Apple) deleted 2.22 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (15) 3.96 GB (Apple) ACCFinderSync (116) 1.38 GB (Adobe Inc.) garcon (117) 1.38 GB (Dropbox, Inc.) EtreCheckPro 879 MB (Etresoft, Inc.) Mail 495 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 256 MB / 13 MB (Apple) Dropbox 12 MB / 5 MB (Dropbox, Inc.) com.apple.WebKit.Networking 14 MB / 146 KB (Apple) Mail 2 MB / 367 KB (Apple) apsd 1 MB / 1 MB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 8 (Apple) Dropbox (3) 1 (Dropbox, Inc.) Mail 1 (Apple) ControlCenter 1 (Apple) com.apple.WebKit.Networking (4) 0 (Apple) Virtual Memory Information: Physical RAM: 24 GB Free RAM: 3.92 GB Used RAM: 14.94 GB Cached files: 5.13 GB Available RAM: 9.06 GB Swap Used: 748 MB Software Installs (past 60 days): Install Date Name (Version) 2022-07-19 macOS 12.4 (12.4) 2022-07-19 MRTConfigData (1.93) 2022-07-19 Pages (12.1) 2022-07-19 Numbers (12.1) 2022-07-19 Keynote (12.1) 2022-07-30 macOS 12.5 (12.5) 2022-08-11 iMovie (10.3.4) 2022-08-17 Microsoft AutoUpdate (4.50.22081401) 2022-08-19 XProtectPlistConfigData (2162) 2022-08-23 PDF Reader Pro Lite (2.8.17) 2022-08-25 macOS 12.5.1 (12.5.1) 2022-08-31 macOS Monterey (12.5.1) 2022-09-08 XProtectPayloads (72) Diagnostics Information (past 7-30 days): 2022-09-12 11:17:18 com.apple.WebKit.WebContent - High CPU Use Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2022-09-11 10:53:15 Adobe Lightroom Classic.app - High CPU Use Executable: /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app 2022-09-08 17:19:38 Dropbox.app - High CPU Use Executable: /Applications/Dropbox.app End of report