EtreCheck version: 5.6.2 (5220) Report generated: 2020-10-14 13:12:20 Download EtreCheck from https://etrecheck.com Runtime: 3:28 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: Mail wonâ t open Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Upgradeable hard drive - This computerâ s hard drive could be replaced with an SSD. This would dramatically improve your computerâ s performance. High battery cycle count - Your battery may be losing capacity. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Vintage hardware - This computer may be considered vintage. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Pro (13-inch, Mid 2012) - Vintage! MacBook Pro Model: MacBookPro9,2 2.9 GHz Intel Core i7 (i7-3520M) CPU: 2-core 8 RAM - At maximum BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Battery: Health = Normal - Cycle count = 1889 Video Information: Intel HD Graphics 4000 - VRAM: 1536 MB Color LCD (built-in) 1280 x 800 Drives: disk0 - APPLE HDD HTS541075A9E662 750.16 GB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [Core Storage Container] 749.30 GB disk1 - Macintosh HD (Journaled HFS+) 748.93 GB (551.10 GB used) disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB Mounted Volumes: disk1 - Macintosh HD 748.93 GB (551.10 GB used, 197.57 GB free) Journaled HFS+ Mount point: / Network: Interface en0: Ethernet Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Status: 5 pending files System Software: OS X El Capitan 10.11.6 (15G31) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the legitimate list - probably OK Apps: 10 System Launch Agents: [Not Loaded] 7 Apple tasks [Loaded] 153 Apple tasks [Running] 78 Apple tasks System Launch Daemons: [Not Loaded] 47 Apple tasks [Loaded] 157 Apple tasks [Running] 85 Apple tasks [Other] 2 Apple tasks Launch Daemons: [Running] net.ivpn.client.Helper.plist (Privatus Limited - installed 2020-08-06) User Launch Agents: [Running] com.amazon.music.plist (AMZN Mobile LLC - installed 2019-04-26) [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-08-21) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-08-21) User Login Items: [Not Loaded] StartUpHelper (Spotify - installed 2019-08-15) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] HP Device Monitor (Hewlett Packard - installed 2019-02-21) Modern Login Item /Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Alerts (Hewlett Packard - installed 2019-02-21) Modern Login Item /Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/Resources/HP Alerts.app [Not Loaded] HP Email Alerts (Hewlett Packard - installed 2019-02-21) Modern Login Item /Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/Resources/HP Email Alerts.app [Not Loaded] HP Fax Archive (Hewlett Packard - installed 2019-02-21) Modern Login Item /Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/Resources/HP Fax Archive.app Internet Plug-ins: Default Browser: 601 (Apple - installed 2016-07-08) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: BluetoothAudioPlugIn: 4.4.6 (Apple - installed 2016-07-08) AirPlay: 2.0 (Apple - installed 2016-07-08) AppleAVBAudio: 403.4 (Apple - installed 2016-07-08) iSightAudio: 7.7.3 (Apple - installed 2016-07-08) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Backup: Time Machine Not Configured! Performance: System Load: 1.22 (1 min ago) 1.27 (5 min ago) 1.02 (15 min ago) Nominal I/O speed: 3.23 MB/s File system: 27.31 seconds Write speed: 64 MB/s Read speed: 65 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 6 % Idle: 92 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheck 22.00 % (App Store) Other processes 8.98 % (?) Google Chrome 0.20 % (Google, Inc.) SafariCloudHistoryPushAgent 0.05 % (Apple) nsurlsessiond 0.03 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 411 MB (App Store) Google Chrome 247 MB (Google, Inc.) App Store 105 MB (Apple) photolibraryd 98 MB (Apple) soagent 92 MB (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 45 MB Used RAM: 6.92 GB Cached files: 1.04 GB Available RAM: 1.08 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-10-02 XProtectPlistConfigData (2132) 2020-10-11 MRTConfigData (1.67) 2020-10-14 EtreCheck (5.6.2) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report