EtreCheck version: 5.6 (5212) Report generated: 2020-09-25 21:06:17 Download EtreCheck from https://etrecheck.com Runtime: 4:25 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: Safari eating up RAM Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. More than one antivirus app - This machine has multiple antivirus apps installed. Heavy RAM usage - Apps are using a large amount of RAM. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This machine has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Sharing enabled - This machine has sharing services enabled that could be a security risk. Hardware Information: iMac (27-inch, Late 2013) iMac Model: iMac14,2 3.40 GHz Quad-Core Intel Core i5 (i5-4670) CPU: 4-core 24 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 BANK 0/DIMM1 - 8 GB DDR3 1600 BANK 1/DIMM1 - 8 GB DDR3 1600 Video Information: NVIDIA GeForce GTX 775M - VRAM: 2 GB iMac 2048 x 1152 PLE2403WS 1920 x 1200 Drives: disk0 - APPLE HDD WD10EZES-40UFAA0 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 357.39 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 12.89 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.70 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 1000.00 GB (Shared - 357.39 GB used, 653.19 GB available, 617.20 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 12.89 GB used, 617.20 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 1000.00 GB (Shared - 11.70 GB used, 653.19 GB available, 617.20 GB free) APFS Mount point: / Read-only: Yes Network: Interface SAMSUNG_MDM: SAMSUNG Modem Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Interface en6: TomTom GO 510 Interface en7: TomTom GO 510 Interface en9: TomTom GO 511 File sharing: Enabled System Software: macOS Catalina 10.15.7 (19H2) Time since boot: About 4 hours Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: CleanMyMac, Trusteer, Apple, and Malwarebytes File sharing: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.teamviewer.Helper.plist Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.BullGuard.Service.plist Executable: /Applications/BullGuard Antivirus.app/Contents/XPCServices/bullguardsrvc.xpc/Contents/MacOS/bullguardsrvc Launchd: /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist Executable: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.amazon.music.plist Executable: /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.macpaw.CleanMyMac3.Scheduler.plist Executable: ~/Library/Application Support/CleanMyMac 3/CleanMyMac 3 Scheduler.app --args -scheduled Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.nike.nikeplusconnect.plist Executable: /Applications/Nike+ Connect.app/Contents/MacOS/Nike+ Connect Helper Daemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.macpaw.CleanMyMac3.Agent.plist Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac3.Agent Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.mcafee.McAfeeSafariHost.plist Executable: /Library/Application Support/McAfee/MSS/Applications/McAfeeSafariHost.app/Contents/MacOS/McAfeeSafariHost Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.ARM.***.plist Executable: /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-auto Details: Close match found in the legitimate list - probably OK Login Item: ~/Documents/Dropbox.app/Contents/Library/LoginItems/loginhelper.app Plugin: /Library/Internet Plug-Ins/AdobeAAMDetect.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Apps: 15 32-bit Applications: 73 32-bit apps Kernel Extensions: /Library/Extensions IOKitBDAv.kext (BullGuard Software SRL, 3.0.0 - SDK 10.9) ssuddrv.kext (DEVGURU Co., Ltd., 1.4.27 - SDK 10.6) NikeSportWatch.kext (1.0.0) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 161 Apple tasks [Running] 136 Apple tasks System Launch Daemons: [Not Loaded] 33 Apple tasks [Loaded] 169 Apple tasks [Running] 133 Apple tasks [Other] 2 Apple tasks Launch Agents: [Other] com.BullGuard.Agent.plist (Apple - installed 2020-09-22) [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2014-06-16) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-08-12) [Other] com.adobe.AdobeCreativeCloud.plist (? faec172d - installed 2014-05-28) [Running] com.brother.LOGINserver.plist (Brother Industries, LTD. - installed 2019-09-02) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-07-15) [Other] com.mcafee.McAfeeSafariHost.plist (? 0 - installed 2018-09-30) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-09-09) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-09-17) [Other] com.nike.nikeplusconnect.plist (? c057c0cc - installed 2015-10-09) [Running] com.trusteer.rapport.rapportd.plist (Trusteer LTD - installed 2019-10-27) Launch Daemons: [Other] com.BullGuard.Service.plist (? 9df64981 - installed 2019-10-21) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-07-15) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-07-15) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19) [Loaded] com.macpaw.CleanMyMac3.Agent.plist (? 7f4ba9a8 - installed 2016-08-06) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-08-24) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-07-15) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-09-09) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-03-29) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-09-17) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2012-04-02) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-03-10) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Loaded] com.teamviewer.Helper.plist (? 7ca2e004 - installed 2015-07-29) [Running] com.trusteer.rooks.rooksd.plist (Trusteer LTD - installed 2019-10-27) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2014-03-23) [Other] com.adobe.ARM.***.plist (? 0 - installed 2014-02-28) [Other] com.amazon.music.plist (? 0 - installed 2016-07-16) [Loaded] com.f-secure.sync.BTCloud.plist (Synchronoss Technologies - installed 2016-01-02) [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-08-19) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-08-19) [Other] com.macpaw.CleanMyMac3.Scheduler.plist (? 0 - installed 2016-08-06) User Login Items: [Not Loaded] LaunchAtLoginHelper (App Store - installed 2020-06-10) Modern Login Item /Applications/CleanMyDrive 2.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app [Not Loaded] CleanMyMac-MAS Menu (App Store - installed 2020-09-24) Modern Login Item /Applications/CleanMyMac-MAS.app/Contents/Library/LoginItems/CleanMyMac-MAS Menu.app [Not Loaded] Problem Reporter (App Store - installed 2020-09-24) Modern Login Item /Applications/CleanMyMac-MAS.app/Contents/Library/LoginItems/CleanMyMac-MAS Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Problem Reporter Sandboxed.app [Loaded] S8EX82NJP6.com.macpaw.CleanMyMac-mas.HealthMonitor (App Store - installed 2020-09-24) Modern Login Item /Applications/CleanMyMac-MAS.app/Contents/Library/LoginItems/CleanMyMac-MAS Menu.app/Contents/Library/LoginItems/S8EX82NJP6.com.macpaw.CleanMyMac-mas.HealthMonitor.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-09-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-09-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2020-09-19) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2015-03-20) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Not Loaded] Dropbox Login Helper (? - installed 2018-03-16) Modern Login Item ~/Documents/Dropbox.app/Contents/Library/LoginItems/loginhelper.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-08-22) AdobePDFViewer: 20.012.20043 (Adobe Systems, Inc. - installed 2020-08-22) AdobeAAMDetect: AdobeAAMDetect 2.0.0.0 (? - installed 2014-05-28) SharePointBrowserPlugin: 14.7.7 (? - installed 2018-10-24) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: Rapport Content Blocker (Trusteer LTD - installed 2019-12-03) Rapport Extension (Trusteer LTD - installed 2019-12-03) 3rd Party Preference Panes: Trusteer Endpoint Protection (Trusteer LTD - installed 2019-12-03) Backup: Time Machine information not available without Full Drive Access. 6 local snapshots Oldest local snapshot: 2020-09-25 12:15:11 Last local snapshot: 2020-09-25 20:48:09 Performance: System Load: 3.86 (1 min ago) 2.38 (5 min ago) 1.77 (15 min ago) Nominal I/O speed: 1.32 MB/s File system: 34.69 seconds Write speed: 87 MB/s Read speed: 77 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 11 % Idle: 85 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 41.85 % (?) Activity Monitor 6.73 % (Apple) EtreCheck 6.47 % (App Store) Safari 1.80 % (Apple) AppleSpell 1.18 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Safari 8.07 GB (Apple) EtreCheck 539 MB (App Store) Microsoft Excel 152 MB (Microsoft Corporation) NotificationCenter 145 MB (Apple) Mail 124 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Other processes 3 MB / 911 KB (?) Mail 146 KB / 25 KB (Apple) rapportd 22 KB / 34 KB (Apple) AMPDeviceDiscoveryAgent 1 KB / 2 KB (Apple) SystemUIServer 0 B / 64 B (Apple) Virtual Memory Information: Physical RAM: 24 GB Free RAM: 952 MB Used RAM: 16.29 GB Cached files: 6.78 GB Available RAM: 7.71 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-08-28 Brother iPrint&Scan (7.0.0) 2020-09-03 macOS Catalina 10.15.6 Supplemental Update 2020-09-15 Microsoft PowerPoint 2020-09-15 Microsoft Word 2020-09-15 Microsoft Outlook 2020-09-15 Microsoft OneNote 2020-09-15 Microsoft Excel 2020-09-16 Safari (14.0) 2020-09-16 Mobile Device (1.0.0.0) 2020-09-17 Microsoft AutoUpdate 2020-09-18 XProtectPlistConfigData (2131) 2020-09-19 WhatsApp (2.2037.6) 2020-09-22 Numbers (10.0) 2020-09-22 Pages (10.0) 2020-09-22 Keynote (10.0) 2020-09-24 CleanMyMac X (4.6.13) 2020-09-24 iMovie (10.1.16) 2020-09-25 macOS Catalina 10.15.7 Update 2020-09-25 MRTConfigData (1.66) 2020-09-25 Gatekeeper Compatibility Data (1.0) 2020-09-25 TotalAV 2020-09-25 EtreCheck (5.6) Clean up: ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found /Library/LaunchDaemons/com.BullGuard.Service.plist /Applications/BullGuard Antivirus.app/Contents/XPCServices/bullguardsrvc.xpc/Contents/MacOS/bullguardsrvc Executable not found /Library/LaunchAgents/com.mcafee.McAfeeSafariHost.plist /Library/Application Support/McAfee/MSS/Applications/McAfeeSafariHost.app/Contents/MacOS/McAfeeSafariHost Executable not found ~/Library/LaunchAgents/com.macpaw.CleanMyMac3.Scheduler.plist ~/Library/Application Support/CleanMyMac 3/CleanMyMac 3 Scheduler.app Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. 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