EtreCheck version: 5.3.2 (5034) Report generated: 2019-07-23 21:12:56 Download EtreCheck from https://etrecheck.com Runtime: 4:52 Performance: Below Average Sandbox: Enabled Full drive access: Disabled Problem: Beachballing Major Issues: Anything that appears on this list needs immediate attention. Failing hard drive - This machine has a hard drive that appears to be failing. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. Low performance - EtreCheck report took over 5 minutes to run. This is unusual. 32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (Retina 4K, 21.5-inch, Late 2015) iMac Model: iMac16,2 1 3.1 GHz Intel Core i5 (i5-5675R) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/DIMM0 - 8 GB DDR3 1867 ok BANK 1/DIMM0 - 8 GB DDR3 1867 ok Video Information: Intel Iris Pro Graphics 6200 - VRAM: 1536 MB iMac 4096 x 2304 Drives: disk0 - APPLE HDD ST1000LM024 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [Core Storage Container] 999.35 GB disk1 - Macintosh HD (Journaled HFS+) 998.99 GB (936.88 GB used) disk0s3 - Recovery HD (Mac OS Extended) [Recovery] 650 MB disk2 - Seagate Expansion 2.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - S*********************e (Mac OS Extended (Case-sensitive, Journaled)) 2.00 TB (472.43 GB used) Mounted Volumes: disk1 - Macintosh HD 998.99 GB (936.88 GB used - 61.85 GB free) Journaled HFS+ Mount point: / disk2s2 - S*********************e 2.00 TB (472.43 GB used - 1.53 TB free) Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/S*********************e Network: Interface en0: Ethernet Interface en6: iPad Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en5: iPhone Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS High Sierra 10.13.6 (17G8029) Time since boot: About 9 hours Configuration Files: File /etc/sysctl.conf exists but not expected Notifications: /Applications/EtreCheck.app 2 notifications Security: Gatekeeper: Enabled System Integrity Protection: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.adobe.ARM.***.plist Executable: /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Details: Close match found in the whitelist - probably OK 32-bit Applications: 32 32-bit apps Kernel Extensions: /Applications/zoom.us.app ZoomAudioDevice.kext (1.1 - SDK 10.8) System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 158 Apple tasks [Running] 121 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 184 Apple tasks [Running] 114 Apple tasks Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-10) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-10) Launch Daemons: [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-06-21) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-07-09) [Running] com.fitbit.galileod.plist (Fitbit, Inc. - installed 2017-10-12) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-05-10) [Loaded] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2018-09-22) User Launch Agents: [Loaded] com.adobe.ARM.***.plist (? 0 - installed 2018-07-14) Internet Plug-ins: FlashPlayer-10.6: 32.0.0.223 (Adobe Systems, Inc. - installed 2019-07-09) EPPEX Plugin: 10.0 (? - installed 2017-09-05) NP_2020Player_IKEA: 5.0.94.1 (? - installed 2012-09-28) Flash Player: 32.0.0.223 (Adobe Systems, Inc. - installed 2019-07-09) AdobePDFViewer: 9.5.5 (? - installed 2015-12-30) NP_2020Player_WEB: 5.0.94.0 (? - installed 2011-10-26) Google Earth Web Plug-in: 7.0 (? - installed 2015-12-30) Silverlight: 5.1.41212.0 (? - installed 2016-06-06) iPhotoPhotocast: 7.0 (Apple - installed 2015-12-30) User Internet Plug-ins: fbplugin_1_0_1: (? - installed 2010-02-13) ZoomUsPlugIn: 4.0.22259.0125 (? - installed 2017-02-09) Audio Plug-ins: BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2019-07-23) iSightAudio: 7.7.3 (Apple - installed 2019-07-23) AirPlay: 2.0 (Apple - installed 2019-07-23) AppleAVBAudio: 683.1 (Apple - installed 2019-07-23) BridgeAudioSP: 4.69.2 (Apple - installed 2019-07-23) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-07-23) Safari Extensions: Alexa Site Stats.safariextz - Matt Swain - http://www.macosxtips.co.uk/extensions (installed 2017-04-10) Amazon Assistant for Safari.safariextz - Amazon - https://www.amazon.com/gp/BIT/AmazonAssistant/TOU (installed 2018-08-24) Awesome Screenshot.safariextz - Diigo - http://www.diigo.com/ (installed 2017-05-19) Grammarly for Safari.safariextz - Grammarly - https://www.grammarly.com (installed 2019-07-04) Honey.safariextz - Honey Science Corporation - https://www.joinhoney.com (installed 2019-01-30) 3rd Party Preference Panes: Box Sync (installed 2015-12-30) Flash Player (installed 2019-06-21) Time Machine: Time Machine information not available without Full Drive Access. Performance: System Load: 1.97 (1 min ago) 1.74 (5 min ago) 1.59 (15 min ago) Nominal I/O speed: 1.94 MB/s File system: 26.74 seconds Write speed: 32 MB/s Read speed: 37 MB/s CPU Usage Snapshot: Type Overall System 1 % User 4 % Idle 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 6.42 % (?) com.apple.WebKit.WebContent (5) 4.90 % (Apple) EtreCheck 4.46 % (App Store) cloudd 1.58 % (Apple) com.apple.WebKit.WebContent (14) 0.55 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Safari 739 MB (Apple) Mail 719 MB (Apple) EtreCheck 635 MB (App Store) Numbers 282 MB (App Store) com.apple.WebKit.WebContent (5) 240 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Mail 145 MB / 1 MB (Apple) com.apple.WebKit.Networking 3 MB / 2 MB (Apple) Other processes 2 MB / 379 KB (?) com.apple.WebKit.Networking 478 KB / 16 KB (Apple) Safari 30 KB / 12 KB (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 2.18 GB Used RAM: 9.40 GB Cached files: 4.41 GB Available RAM: 6.60 GB Swap Used: 38 MB Software Installs (past 30 days): Install Date Name (Version) 2019-06-29 Numbers (6.0) 2019-06-29 Pages (8.0) 2019-06-29 Keynote (9.0) 2019-07-08 NeoOffice 2017.18 (2017.18) 2019-07-09 Adobe Flash Player (32.0.0.223) 2019-07-15 EtreCheck (5.3.2) 2019-07-19 MRTConfigData (1.47) 2019-07-22 Gatekeeper Configuration Data (173) 2019-07-23 Safari (12.1.2) 2019-07-23 Security Update 2019-004 (10.13.6) Diagnostics Information (past 7 days): 2019-07-23 20:57:29 usernoted - Memory (2 times) Executable: /usr/sbin/usernoted 2019-07-23 20:21:23 AddressBookSourceSync.app - Memory (20 times) Executable: /System/Library/Frameworks/AddressBook.framework/Versions/A/Helpers/AddressBookSourceSync.app 2019-07-23 18:59:25 mds - Memory Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds 2019-07-23 15:49:08 mds_stores - Memory Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds_stores 2019-07-23 14:15:06 com.apple.WebKit.WebContent - Memory (12 times) Executable: /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2019-07-23 13:34:56 AppleSpell - Memory Executable: /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell 2019-07-23 13:26:54 mdworker - Memory Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdworker 2019-07-23 11:57:47 com.apple.WebKit.Networking - Crash (8 times) Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.Networking.xpc/Contents/MacOS/com.apple.WebKit.Networking 2019-07-23 11:57:17 Mail.app - Crash (2 times) Executable: /Applications/Mail.app 2019-07-23 11:56:19 reversetemplated - Crash (20 times) Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/reversetemplated 2019-07-23 10:52:23 talagent - Memory Executable: /System/Library/CoreServices/talagent 2019-07-23 10:46:42 mobileassetd - Memory Executable: /usr/libexec/mobileassetd 2019-07-22 22:15:44 galileod - Crash (4 times) Executable: /Library/Application Support/Fitbit Connect/galileod Details: Assertion failed: (px != 0), function operator->, file ../boost/smart_ ptr/shared_ptr.hpp, line 424. 2019-07-22 17:04:56 pictd - Memory Executable: /usr/sbin/pictd 2019-07-22 12:59:20 recentsd - Memory Executable: /System/Library/PrivateFrameworks/CoreRecents.framework/Versions/A/Support/recentsd 2019-07-22 09:59:10 AirDrop - Memory (3 times) Executable: /System/Library/PrivateFrameworks/FinderKit.framework/Versions/A/PlugIns/AirDrop.appex/Contents/MacOS/AirDrop 2019-07-17 10:42:50 VDC.plugin - Memory Executable: /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/Resources/VDC.plugin Directory /Library/Logs/DiagnosticReports is not accessible. 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