EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-08-27 14:09:22 Download EtreCheckPro from https://etrecheck.com Runtime: 4:47 Performance: Good Problem: Computer is too slow Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 4K, 21.5-inch, Late 2015) Status: Supported iMac Model: iMac16,2 2.8 GHz Quad-Core Intel Core i5 (i5-5575R) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/DIMM0 - 8 GB DDR3 1867 BANK 1/DIMM0 - 8 GB DDR3 1867 Video Information: Intel Iris Pro Graphics 6200 - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE SSD AP0032H 24.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 5.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 23.69 GB disk2 [APFS Virtual drive] 1.02 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (715.16 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (452 MB used) disk2s3 - Recovery (APFS) [Recovery] (620 MB used) disk2s4 - VM (APFS) [APFS VM] (2.15 GB used) disk2s5 (APFS) [APFS Container] (20.11 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (20.11 GB used) disk2s6 - Update (APFS) (120 MB used) disk1 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.02 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (715.16 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (452 MB used) disk2s3 - Recovery (APFS) [Recovery] (620 MB used) disk2s4 - VM (APFS) [APFS VM] (2.15 GB used) disk2s5 (APFS) [APFS Container] (20.11 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (20.11 GB used) disk2s6 - Update (APFS) (120 MB used) disk3 - Seagate BUP Slim RD 2.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - J****************B (Mac OS Extended (Case-sensitive, Journaled)) 2.00 TB (1.37 TB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Used: 715.16 GB Shared values Size: 1.02 TB Free: 280.55 GB Available: 310.03 GB disk2s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 452 MB Shared values Size: 1.02 TB Free: 280.55 GB disk2s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 2.15 GB Shared values Size: 1.02 TB Free: 280.55 GB disk2s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 20.11 GB Shared values Size: 1.02 TB Free: 280.55 GB Available: 310.03 GB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 120 MB Shared values Size: 1.02 TB Free: 280.55 GB disk3s2 - J****************B Filesystem: Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/J****************B Used: 1.37 TB Size: 2.00 TB Free: 631.83 GB Available: 631.89 GB Network: Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en0: Ethernet Interface en5: iPad Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 43.13 GB available Remote Apple Events: Enabled Screen sharing: Enabled Remote login: Enabled System Software: macOS Big Sur 11.7.7 (20G1345) Time since boot: About 2 days Notifications: EtreCheckPro 2.app 3 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Remote Apple Events: Enabled Screen sharing: Enabled Remote login: Enabled Unsigned Files: Launchd: /Library/LaunchAgents/com.seagate.SeagateStorageGauge.plist Command: /Library/Application Support/Seagate/Seagate Storage Gauge.app/Contents/MacOS/Seagate Storage Gauge -doautolnch '/Library/Application Support/Seagate/Seagate Storage Gauge.app' Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.hp.help.tocgenerator.plist Executable: /Library/Documentation/Help/Hewlett-Packard/TOCGenerator.app/Contents/MacOS/TOCGenerator Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Command: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/AdobeAAMDetect.plugin Apps: 4 Applications: 373 apps 60 x86-only apps 5 unsigned apps Kernel Extensions: /Library/Application Support/WDSmartWare [Not Loaded] WD1394HPDriver.kext - com.wdc.driver.1394HP (1.0.7) [Not Loaded] WDUSBHPDriver.kext - com.wdc.driver.USBHP (1.0.6) /Library/Extensions [Not Loaded] jawbone.kext - com.aliph.driver.jstub (1.1.2 - SDK 10.7) [Not Loaded] FitbitUSBCable.kext - com.fitbit.galileo.FitbitUSBCable (1.0 - SDK 10.11) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.12.0 - SDK 10.8) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (4.1.0 - SDK 10.8) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) [Not Loaded] Seagate Storage Driver.kext - com.seagate.driver.PowSecDriverCore (5.2.2 (26630) - SDK 10.4) /Library/StartupItems/TypeWellEverywhere [Not Loaded] TypeWellEverywhere.kext - com.typewell.driver.TypeWellEverywhere (7.0.6 - SDK 10.0) Startup Items: EyeConnect Path: /Library/StartupItems/EyeConnect TypeWellEverywhere Path: /Library/StartupItems/TypeWellEverywhere System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 182 Apple tasks [Running] 150 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 19 Apple tasks [Loaded] 166 Apple tasks [Running] 152 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2023-07-12) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2023-07-12) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2023-03-21) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-01-27) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Running] com.fitbit.galileod.plist (Fitbit, Inc. - installed 2019-10-31) Executable: /Library/Application Support/Fitbit Connect/galileod [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-10-26) Executable: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS/GoogleSoftwareUpdateDaemon [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-10-31) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-10-31) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2019-10-31) Executable: /Library/PrivilegedHelperTools/com.paragon-software.installer [Loaded] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2019-12-01) Executable: /Library/PrivilegedHelperTools/com.tunnelbear.mac.tbeard [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-03-24) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Not signed - installed 2018-12-13) Command: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2023-07-12) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2023-03-21) Command: /Library/Application Support/Adobe/AdobeGCClient/Adobe Genuine Software Monitor Service -mode=logon [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-03-21) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Other] com.google.keystone.agent.plist (Google LLC - installed 2022-10-26) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-26) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Other] com.hp.help.tocgenerator.plist (Not signed - installed 2010-03-11) Executable: /Library/Documentation/Help/Hewlett-Packard/TOCGenerator.app/Contents/MacOS/TOCGenerator [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-12-04) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app/Contents/MacOS/Microsoft AU Daemon -checkForUpdates [Other] com.seagate.SeagateStorageGauge.plist (Not signed - installed 2012-07-10) Command: /Library/Application Support/Seagate/Seagate Storage Gauge.app/Contents/MacOS/Seagate Storage Gauge -doautolnch '/Library/Application Support/Seagate/Seagate Storage Gauge.app' User Launch Agents: [Other] com.adobe.ARM.***.plist (Not signed - installed 2013-01-25) Command: /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-auto [Other] com.adobe.ARM.***.plist (Not signed - installed 2009-12-01) Executable: /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-03-21) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2023-07-12) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic [Other] com.hp.devicemonitor.plist (Not signed - installed 2020-10-14) Executable: /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/MacOS/HP Device Monitor [Other] com.symantec.NortonInstaller.plist (Not signed - installed 2023-08-24) Executable: ~/Downloads/Install Norton Security.localized/Install Norton Security.app/Contents/MacOS/Install Norton Security User Login Items: [Running] 1Password Browser Helper (AgileBits Inc. - installed 2023-08-24) Modern Login Item /Applications/1Password.app/Contents/Library/LoginItems/1Password Browser Helper.app [Running] 1Password Launcher (AgileBits Inc. - installed 2023-08-24) Modern Login Item /Applications/1Password.app/Contents/Library/LoginItems/1Password Launcher.app App Extensions: Widgets: Paprika Recipe Manager 3 - /Applications/Paprika Recipe Manager 3.app Finder sync extensions: Dropbox Finder Extension - /Applications/Dropbox.app Share services: Paprika Recipe Manager 3 - /Applications/Paprika Recipe Manager 3.app Evernote - /Applications/Evernote.app Plugins: Motif - /Applications/Motif.app Mimeo Photos - /Applications/Mimeo Photos.app QuickLook Previews (legacy): GBQLGenerator - /Library/QuickLook/GBQLGenerator.qlgenerator com.apple.garageband.project *.band com.apple.garageband.template.magic *.wand com.apple.garageband.template.magicmentor *.mwand Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-13) AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (? - installed 2016-10-16) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-13) Backup: Time Machine information is limited without Full Disk Access Destinations: T*********T [Local] J****************B [Local] (Last used) 25 local snapshots Oldest local snapshot: 2023-07-17 05:12:54 Last local snapshot: 2023-08-27 13:50:02 Performance: System Load: 1.72 (1 min ago) 1.66 (5 min ago) 1.72 (15 min ago) Nominal I/O usage: 9.11 MB/s File system: 21.70 seconds Write speed: 217 MB/s Read speed: 822 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 3 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) mds 9.52 % (Apple) WindowServer 6.82 % (Apple) kernel_task 5.22 % (Apple) mdbulkimport (2) 4.66 % (Apple) EtreCheckPro 2.12 % (Etresoft, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (19) 3.39 GB (Google LLC) EtreCheckPro 655 MB (Etresoft, Inc.) MTLCompilerService (27) 621 MB (Apple) Google Chrome 455 MB (Google LLC) Microsoft Word 403 MB (Microsoft Corporation) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 53 MB / 2 MB (Apple) Mail 5 MB / 38 KB (Apple) netbiosd 366 KB / 118 KB (Apple) 1Password 103 KB / 319 KB (AgileBits Inc.) apsd 109 KB / 253 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) Messages 2 (Apple) com.apple.AppleUserHIDDrivers (7) 1 (Apple) Google Chrome Helper (Renderer) (19) 0 (Google LLC) Microsoft Word 0 (Microsoft Corporation) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 159 MB Used RAM: 10.76 GB Cached files: 5.09 GB Available RAM: 5.24 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-07-12 ARMDC Agent Installer (1.0.0) 2023-07-12 Adobe Acrobat (23.003.20244) (23.003.20244) 2023-07-16 Norton For Mac.Universal 2023-07-16 NIS_SKU.NS_ESD_8_0_MRF_19462_NS 2023-07-18 Motif (3.8.3) 2023-07-20 XProtectPlistConfigData (2169) 2023-08-07 Mimeo Photos (5.3.3) 2023-08-09 Adobe Acrobat (23.003.20269) (23.003.20269) 2023-08-25 XProtectPayloads (108) Clean up: ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found ~/Library/LaunchAgents/com.hp.devicemonitor.plist /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/MacOS/HP Device Monitor Executable not found ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found ~/Library/LaunchAgents/com.symantec.NortonInstaller.plist ~/Downloads/Install Norton Security.localized/Install Norton Security.app/Contents/MacOS/Install Norton Security Executable not found Diagnostics Information (past 7-30 days): 2023-08-24 08:52:41 Photos.app Hang Executable: /System/Applications/Photos.app 2023-08-24 08:48:18 SymDaemon High CPU Use Executable: /Library/Application Support/Symantec/*/SymDaemon End of report