EtreCheck version: 5.6.1 (5217) Report generated: 2020-10-11 00:14:57 Download EtreCheck from https://etrecheck.com Runtime: 1:45 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Computer is restarting Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports) MacBook Pro Model: MacBookPro15,4 1,4 GHz Quad-Core Intel Core i5 (i5-8257U) CPU: 4-core 8 RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 4 GB LPDDR3 2133 BANK 2/ChannelB-DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 58 Video Information: Intel Iris Plus Graphics 645 - VRAM: 1536 MB BenQ PD3200U 5120 x 2880 Drives: disk0 - APPLE SSD AP0128N 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 121.02 GB disk1 [APFS Virtual drive] 121.02 GB (Shared by 5 volumes) disk1s1 - M****D (APFS) (Shared - 11.22 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1s5 - M****** - Data (APFS) [APFS Virtual drive] (Shared - 62.47 GB used) disk2 - Oxford -944SE 4.00 TB (Mechanical) External Thunderbolt 1.5 Gigabit Serial ATA disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - E********0 4.00 TB (2.32 TB used) disk3 - LaCie Portable SSD 500.11 GB (Solid State - TRIM: No) External USB 5 Gbit/s USB disk3s1 - W*****D (Journaled HFS+) 500.10 GB (339.32 GB used) Mounted Volumes: disk1s1 - M****D 121.02 GB (Shared - 11.22 GB used, 64.87 GB available, 44.44 GB free) APFS Mount point: / Encrypted Read-only: Yes disk1s4 - VM [APFS VM] 121.02 GB (Shared - 2.15 GB used, 44.44 GB free) APFS Mount point: /private/var/vm Encrypted disk1s5 - M****** - Data [APFS Virtual drive] 121.02 GB (Shared - 62.47 GB used, 64.87 GB available, 44.44 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk2s2 - E********0 4.00 TB (2.32 TB used, 1.68 TB free) Mount point: /Volumes/E********0 disk3s1 - W*****D 500.10 GB (339.32 GB used, 160.79 GB free) Journaled HFS+ Mount point: /Volumes/W*****D Owners enabled: No Network: Interface en5: USB 10/100/1000 LAN Interface en6: Thunderbolt Ethernet Slot 2 Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.7 (19H2) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and CleanMyMac Unsigned Files: Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the legitimate list - probably OK System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 167 Apple tasks [Running] 131 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 176 Apple tasks [Running] 125 Apple tasks [Other] One Apple task Launch Agents: [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2020-10-10) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-10-10) Launch Daemons: [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-10-10) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-10-10) [Running] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2020-10-10) User Launch Agents: [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-10-10) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-10-10) [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2020-10-10) User Login Items: [Running] CleanMyMac X Menu (MacPaw Inc. - installed 2020-10-10) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Not Loaded] Autoupdate (MacPaw Inc. - installed 2020-10-10) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Autoupdate.app [Not Loaded] Problem Reporter (MacPaw Inc. - installed 2020-10-10) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Problem Reporter Sandboxed.app [Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2020-10-10) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2020-10-10) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Backup: Time Machine Not Configured! Performance: System Load: 2.01 (1 min ago) 3.25 (5 min ago) 2.74 (15 min ago) Nominal I/O speed: 26.93 MB/s File system: 19.08 seconds Write speed: 291 MB/s Read speed: 1074 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 6 % Idle: 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 31.53 % (?) EtreCheck 19.11 % (App Store) deleted 12.61 % (Apple) cloudphotod 11.80 % (Apple) photolibraryd 2.33 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 625 MB (App Store) Google Chrome 130 MB (Google, Inc.) SafariBookmarksSyncAgent 118 MB (Apple) App Store 94 MB (Apple) Finder 72 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 760 KB / 3 MB (?) Mail 937 KB / 28 KB (Apple) homed 75 KB / 11 KB (Apple) SystemUIServer 0 B / 64 B (Apple) mdworker_shared 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 271 MB Used RAM: 6.06 GB Cached files: 1.68 GB Available RAM: 1.94 GB Swap Used: 188 MB Software Installs (past 30 days): Install Date Name (Version) 2020-10-10 macOS Catalina 10.15.7 Update 2020-10-10 Safari (14.0) 2020-10-11 EtreCheck (5.6.1) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report