EtreCheck version: 5.4.5 (5071) Report generated: 2019-11-27 01:19:53 Download EtreCheck from https://etrecheck.com Runtime: 5:07 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Computer is restarting Major Issues: Anything that appears on this list needs immediate attention. Runaway process - A process is using a large percentage of your CPU. More than one antivirus app - This machine has multiple antivirus apps installed. Obsolete hardware - This machine may be considered obsolete. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Upgradeable hard drive - This machine’s hard drive could be replaced with an SSD. This would dramatically improve your machine’s performance. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Pro (13-inch, Mid 2009) - Obsolete! MacBook Pro Model: MacBookPro5,5 1 2.53 GHz Intel Core 2 Duo (Duo) CPU: 2-core 8 RAM - At maximum BANK 0/DIMM0 - 4 GB DDR3 1067  BANK 1/DIMM0 - 4 GB DDR3 1067  Battery: Health = Normal - Cycle count = 130 Video Information: NVIDIA GeForce 9400M - VRAM: 256 MB Color LCD 1280 x 800 Drives: disk0 - WDC WD10JPLX-00MBPT0 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 - E********s (Journaled HFS+) 999.21 GB (137.24 GB used) disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB Mounted Volumes: disk0s2 - E********s 999.21 GB (137.24 GB used, 861.71 GB free) Journaled HFS+ Mount point: / Network: Interface en0: Ethernet Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en2: Bluetooth PAN System Software: OS X El Capitan 10.11.6 (15G22010) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple, CleanMyMac, and TotalAV 32-bit Applications: 17 32-bit apps Kernel Extensions: /Library/Application Support/Roxio TDIXController.kext (1.7) /System/Library/Extensions FitbitUSBCable.kext (1.0 - SDK 10.11) System Launch Agents: [Not Loaded] 8 Apple tasks [Loaded] 159 Apple tasks [Running] 73 Apple tasks System Launch Daemons: [Not Loaded] 48 Apple tasks [Loaded] 158 Apple tasks [Running] 84 Apple tasks [Other] 2 Apple tasks Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-11-27) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-11-27) Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2018-06-29) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-11-27) [Loaded] com.jdi.ss.SSHelper.plist (SS Protect Limited - installed 2018-10-07) [Loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2017-12-10) [Loaded] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2019-01-25) User Launch Agents: [Running] com.macpaw.CleanMyMac4.HealthMonitor.plist (MacPaw Inc. - installed 2019-02-09) [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2019-01-25) User Login Items: [Not Loaded] Folx Schedule Helper (ELTIMA LLC - installed 2018-10-06) Modern Login Item /Applications/Folx.app/Contents/Library/LoginItems/FolxScheduleHelper.app [Not Loaded] LaunchHelper (SS Protect Limited - installed 2017-12-26) Modern Login Item /Applications/TotalAV.app/Contents/Library/LoginItems/LaunchHelper.app [Not Loaded] coconutBattery Helper (Christoph Sinai - installed 2018-10-14) Modern Login Item /Applications/coconutBattery.app/Contents/Library/LoginItems/coconutBattery Helper.app [Not Loaded] Autoupdate (Christoph Sinai - installed 2018-10-14) Modern Login Item /Applications/coconutBattery.app/Contents/Library/LoginItems/coconutBattery Helper.app/Contents/Frameworks/Sparkle.framework/Versions/A/Resources/Autoupdate.app Internet Plug-ins: SharePointBrowserPlugin: 14.0.0 (? - installed 2010-08-25) Silverlight: 5.1.50901.0 (? - installed 2018-01-04) AdobePDFViewer: 8.0.0 (? - installed 2017-10-08) JavaAppletPlugin: Java 8 Update 171 build 11 (? - installed 2018-06-08) Default Browser: 601 (Apple - installed 2017-08-08) Audio Plug-ins: BluetoothAudioPlugIn: 4.4.6 (Apple - installed 2018-10-12) AirPlay: 2.0 (Apple - installed 2018-10-12) AppleAVBAudio: 406.1 (Apple - installed 2018-10-12) iSightAudio: 7.7.3 (Apple - installed 2018-10-12) 3rd Party Preference Panes: Adobe Version Cue CS3 (installed 2017-10-08) Java (installed 2018-06-08) Time Machine: Time Machine information not available without Full Drive Access. Performance: System Load: 9.89 (1 min ago) 7.60 (5 min ago) 4.54 (15 min ago) Nominal I/O speed: 9.24 MB/s File system: 79.25 seconds Write speed: 71 MB/s Read speed: 79 MB/s CPU Usage Snapshot: Type Overall System 20 % User 70 % Idle 10 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 109.48 % (?) Google Chrome 34.43 % (Google, Inc.) EtreCheck 18.08 % (App Store) Google Chrome Helper (GPU) 8.68 % (Google, Inc.) cloudphotosd 2.83 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 369 MB (App Store) Google Chrome 180 MB (Google, Inc.) iconservicesagent 88 MB (Apple) Google Chrome Helper (GPU) 68 MB (Google, Inc.) cloudphotosd 63 MB (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 2.36 GB Used RAM: 2.66 GB Cached files: 2.98 GB Available RAM: 5.34 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-11-27 Gatekeeper Configuration Data (181) 2019-11-27 MRTConfigData (1.50) 2019-11-27 iTunes (12.8.2) 2019-11-27 EtreCheck (5.4.5) Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report