EtreCheck version: 5.4.8 (5091) Report generated: 2020-01-16 20:55:24 Download EtreCheck from https://etrecheck.com Runtime: 1:43 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: Pop ups? open a new tab whenever I click on existing open tabs in Safa ri. Ive run Antivirus Zap which did detect a handful of viruses but s ubsequent runs didnt detect anything and the pop up new tab opening co ntinued. Sometimes the new opening tab appears legitsuch as Amazon.co m, but more often its some sort of scam to get you to upgrade or resol ve issue with your Mac. Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (Retina 5K, 27-inch, 2017) iMac Model: iMac18,3 1 3.4 GHz Intel Core i5 (i5-7500) CPU: 4-core 8 RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR4 2400  BANK 0/DIMM1 - Empty BANK 1/DIMM0 - 4 GB DDR4 2400  BANK 1/DIMM1 - Empty Video Information: Radeon Pro 570 - VRAM: 4096 MB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [Fusion Drive] 999.35 GB disk2 - Macintosh HD (Journaled HFS+) 1.03 TB (56.93 GB used) disk0s3 - Recovery HD [Recovery] 650 MB disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [Fusion Drive] 27.55 GB disk2 - Macintosh HD (Journaled HFS+) 1.03 TB (56.93 GB used) disk1s3 - B*******X 134 MB disk3 - FLASH Drive SM_USB20 4.05 GB External USB 480 Mbit/s USB disk3s1 - N*****E (MS-DOS FAT32) 4.05 GB (4 MB used) disk4 - FLASH Drive SM_USB20 3.93 GB External USB 480 Mbit/s disk4s1 - N*****E (MS-DOS FAT32) 3.93 GB (2.30 GB used) Mounted Volumes: disk2 - Macintosh HD 1.03 TB (56.93 GB used, 973.10 GB available, 968.79 GB free) Journaled HFS+ Mount point: / disk3s1 - N*****E 4.05 GB (4 MB used, 4.04 GB free) MS-DOS FAT32 Mount point: /Volumes/N*****E disk4s1 - N*****E 3.93 GB (2.30 GB used, 1.63 GB free) MS-DOS FAT32 Mount point: /Volumes/N*******1 Network: Interface en0: Ethernet Interface en5: iPhone Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS High Sierra 10.13.6 (17G10021) Time since boot: About 4 days Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.AppAssistDaemon.plist Executable: /Library/AppAssistDaemon/AppAssistDaemon.app/Contents/MacOS/AppAssistDaemon Details: Domain name invalid - possibly adware 32-bit Applications: One 32-bit app System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 154 Apple tasks [Running] 77 Apple tasks [Killed] 48 Apple tasks System Launch Daemons: [Not Loaded] 41 Apple tasks [Loaded] 171 Apple tasks [Running] 86 Apple tasks [Killed] 37 Apple tasks Launch Agents: [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-11-12) Launch Daemons: [Loaded] com.AppAssistDaemon.plist (? 8a7e3b50 - installed 2020-01-08) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-12-04) [Not Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (? 0 - installed 2018-10-13) [Running] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-11-12) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-09-09) User Login Items: [Not Loaded] AdwareHelper (App Store - installed 2020-01-13) Modern Login Item /Applications/Antivirus Zap.app/Contents/Library/LoginItems/AdwareHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2018-10-13) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2018-10-13) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app Audio Plug-ins: BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2020-01-12) iSightAudio: 7.7.3 (Apple - installed 2020-01-12) AirPlay: 2.0 (Apple - installed 2020-01-12) AppleAVBAudio: 683.1 (Apple - installed 2020-01-12) BridgeAudioSP: 4.69.2 (Apple - installed 2020-01-12) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2020-01-12) Time Machine: Time Machine Not Configured! Performance: System Load: 1.21 (1 min ago) 1.42 (5 min ago) 1.34 (15 min ago) Nominal I/O speed: 0.12 MB/s File system: 26.41 seconds Write speed: 589 MB/s Read speed: 1452 MB/s CPU Usage Snapshot: Type Overall System 7 % User 5 % Idle 88 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 38.87 % (?) EtreCheck 4.34 % (App Store) loginwindow 1.61 % (Apple) avconferenced 1.50 % (Apple) Safari 0.56 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 513 MB (App Store) Safari 230 MB (Apple) UtilityParze 124 MB (? - ~/Library/UpdatesMac/UtilityParze) AppleSpell 92 MB (Apple) helpd 92 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 10 MB / 3 MB (?) com.apple.WebKit.Networking 2 MB / 1023 KB (Apple) Mail 1 MB / 285 KB (Apple) com.apple.iCloudHelper 27 KB / 7 KB (Apple) cloudphotosd 9 KB / 2 KB (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 35 MB Used RAM: 7.07 GB Cached files: 920 MB Available RAM: 955 MB Swap Used: 2.21 GB Software Installs (past 30 days): Install Date Name (Version) 2020-01-08 XProtectPlistConfigData (2111) 2020-01-08 MRTConfigData (1.52) 2020-01-12 Safari (13.0.4) 2020-01-12 iTunes (12.8.2) 2020-01-12 Security Update 2019-007 (10.13.6) 2020-01-13 Antivirus Zap - Virus & Adware (3.8.2) 2020-01-15 Microsoft PowerPoint 2020-01-15 Microsoft Word 2020-01-15 Microsoft Excel 2020-01-15 Microsoft OneNote 2020-01-15 Microsoft Outlook 2020-01-16 EtreCheck (5.4.8) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. 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