EtreCheckPro version: 6.7 (67009) Report generated: 2022-08-29 11:14:00 Download EtreCheckPro from https://etrecheck.com Runtime: 2:24 Performance: Excellent Problem: Beachballing Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Runaway user process - A user process is using a large percentage of your CPU. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, 2019) iMac Model: iMac19,1 3.6 GHz 8-Core Intel Core i9 (i9-9900K) CPU: 8-core 64 GB RAM - At maximum BANK 0/ChannelA-DIMM0 - 16 GB DDR4 2667 BANK 1/ChannelA-DIMM1 - 16 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 16 GB DDR4 2667 BANK 3/ChannelB-DIMM1 - 16 GB DDR4 2667 Video Information: Radeon Pro Vega 48 - VRAM: 8 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD ST3000DM001 3.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1.88 TB disk2 [APFS Virtual drive] 2.00 TB (Shared by 6 volumes) disk2s1 - N********** - Data (APFS) [APFS Virtual drive] (1.39 TB used) disk2s2 (APFS) [APFS Container] (15.42 GB used) disk2s2s1 - N********D (APFS) [APFS Snapshot] (15.42 GB used) disk2s3 - Preboot (APFS) [APFS Preboot] (880 MB used) disk2s4 - Recovery (APFS) [Recovery] (1.12 GB used) disk2s5 - VM (APFS) [APFS VM] (2.15 GB used) disk2s6 - Update (APFS) (12 MB used) disk0s3 - N********D (MS-DOS FAT12) 1.12 TB disk0s4 547 MB disk1 - APPLE SSD SM0128L 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 121.02 GB disk2 [APFS Virtual drive] 2.00 TB (Shared by 6 volumes) disk2s1 - N********** - Data (APFS) [APFS Virtual drive] (1.39 TB used) disk2s2 (APFS) [APFS Container] (15.42 GB used) disk2s2s1 - N********D (APFS) [APFS Snapshot] (15.42 GB used) disk2s3 - Preboot (APFS) [APFS Preboot] (880 MB used) disk2s4 - Recovery (APFS) [Recovery] (1.12 GB used) disk2s5 - VM (APFS) [APFS VM] (2.15 GB used) disk2s6 - Update (APFS) (12 MB used) Mounted Volumes: disk0s3 - N********D Filesystem: MS-DOS FAT12 Mount point: /Volumes/N********D Size: 1.12 TB disk2s1 - N********** - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Used: 1.39 TB Shared values Size: 2.00 TB Free: 585.61 GB Available: 1.53 TB disk2s2s1 - N********D [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 15.42 GB Shared values Size: 2.00 TB Free: 585.61 GB Available: 1.53 TB disk2s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 880 MB Shared values Size: 2.00 TB Free: 585.61 GB disk2s4 - Recovery [Recovery] Filesystem: APFS Mount point: /Volumes/Recovery Fusion drive Used: 1.12 GB Shared values Size: 2.00 TB Free: 585.61 GB disk2s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 2.15 GB Shared values Size: 2.00 TB Free: 585.61 GB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 12 MB Shared values Size: 2.00 TB Free: 585.61 GB Network: Interface fw0: Thunderbolt FireWire Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en7: Thunderbolt Ethernet Slot 1 Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.5.1 (21G83) Time since boot: Less than an hour Notifications: LogiMgrDaemon.app one notification (one scheduled) EtreCheckPro.app 3 notifications CCC Dashboard.app 4 notifications TechTool Pro 16.app 26 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.aviatainc.p3.epson.plist Executable: /Library/Epson PowerENGAGE/Epson PowerENGAGE.app/Contents/MacOS/Epson PowerENGAGE scheduled-run Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.coupons.coupond.plist Executable: /Library/Application Support/Coupons/coupond launchd Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/AmazonMP3DownloaderPlugin1017265.plugin Plugin: /Library/Internet Plug-Ins/WacomNetscape.plugin Plugin: /Library/Internet Plug-Ins/CANONiMAGEGATEWAYDL.plugin Plugin: /Library/Internet Plug-Ins/CouponPrinter-FireFox_v2.plugin Plugin: /Library/Internet Plug-Ins/AmazonMP3DownloaderPlugin.plugin Plugin: /Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/CouponPrinter.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: ~/Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin Plugin: ~/Library/Internet Plug-Ins/WebEx.plugin Apps: 4 Old Applications: 19 x86-only apps Kernel Extensions: /Applications/TechTool Pro 16.app [Not Loaded] spdKernel.kext - com.micromat.driver.spdKernel (1.0 - SDK 10.14) /Library/Application Support/Logitech.localized/Logitech Options.localized [Not Loaded] LogiMgrDriver.kext - com.logitech.manager.kernel.driver (7.12.1 - SDK 10.12) /Library/Application Support/Roxio [Not Loaded] TDIXController.kext - com.roxio.TDIXController (2.0) /Library/Extensions [Not Loaded] OWCDockChargingSupport.kext - com.OWC.ThunderboltDockChargingSupport (1.1.8 - SDK 10.16) [Not Loaded] BoseBluetoothDevices.kext - com.bose.bluetooth (1.0.0) [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.7.3) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.2.0) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) [Not Loaded] sony_prs2.kext - com.sony.driver.prs2 (1.0.3d1) Startup Items: TiVoDesktop Path: /Library/StartupItems/TiVoDesktop System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 205 Apple tasks [Running] 140 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 213 Apple tasks [Running] 128 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2021-11-11) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2021-11-11) [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-03-17) [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2022-05-31) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-10-05) [Loaded] com.aviatainc.p3.epson.plist (Not signed - installed 2020-05-13) [Running] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2022-05-24) [Loaded] com.gog.galaxy.ClientService.plist (GOG Sp. z o.o. - installed 2020-09-12) [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-04-18) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2018-07-05) [Running] com.micromat.ttm-daemon.plist (Micromat, Inc. - installed 2022-08-27) [Running] com.micromat.ttp-daemon.extra.plist (Micromat, Inc. - installed 2022-08-27) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-14) [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed ) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2020-08-19) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2020-08-19) [Loaded] com.twocanoes.WincloneHelper.plist (Twocanoes Software, Inc. - installed 2019-08-11) [Loaded] com.wdc.WDPrivilegedHelper.plist (Not signed - installed 2017-02-06) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-08-01) Launch Agents: [Running] TechTool Monitor.plist (Micromat, Inc. - installed 2022-08-27) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-08) [Running] com.adobe.ElementsAutoCreator-18.0.plist (Adobe Systems, Inc. - installed 2020-03-17) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2022-05-31) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-05-31) [Loaded] com.coupons.coupond.plist (Not signed - installed 2015-01-14) [Running] com.epson.ecrp.launcher.plist (Seiko Epson Corporation - installed 2017-07-24) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2021-10-14) [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2021-10-10) [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2021-10-10) [Loaded] com.gog.galaxy.commservice.plist (GOG Sp. z o.o. - installed 2020-02-11) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-18) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-18) [Running] com.logitech.manager.daemon.plist (Logitech Inc. - installed 2022-08-15) [Not Loaded] com.maintain.CocktailPurgeInactiveMemory.plist (Apple - installed 2022-08-10) [Loaded] com.maintain.CocktailSystemEvents.plist (Apple - installed 2022-08-10) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2020-08-19) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2020-08-19) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (Not signed - installed 2019-12-26) [Other] com.adobe.ARM.***.plist (Not signed - user override - installed 2014-01-30) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-05-31) [Not Loaded] com.amazon.music.startup.plist (Not signed - installed 2018-12-30) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2022-06-17) [Running] com.owc.DockEjector.plist (Other World Computing - installed 2022-01-27) [Loaded] com.skype.skype.shareagent.plist (Not signed - installed 2017-11-22) [Other] com.valvesoftware.steamclean.plist (Not signed - installed 2022-04-25) User Login Items: [Running] 1Password Browser Helper (AgileBits Inc. - installed 2022-08-24) Modern Login Item /Applications/1Password.app/Contents/Library/LoginItems/1Password Browser Helper.app [Running] 1Password Launcher (AgileBits Inc. - installed 2022-08-24) Modern Login Item /Applications/1Password.app/Contents/Library/LoginItems/1Password Launcher.app [Running] Carbon Copy Cloner (Bombich Software, Inc. - installed 2022-05-24) Application /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC Dashboard.app [Running] CCC Dashboard (Bombich Software, Inc. - installed 2022-05-24) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC Dashboard.app [Not Loaded] GOG Galaxy Auto Launch Helper (GOG Sp. z o.o. - installed 2022-04-20) Modern Login Item /Applications/GOG Galaxy.app/Contents/Library/LoginItems/GOG Galaxy Auto Launch Helper.app [Not Loaded] Garmin Express Service (Garmin International - installed 2019-05-05) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Not Loaded] Messenger Login Helper (Facebook, Inc. - installed 2022-06-27) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/Messenger Login Helper.app [Not Loaded] SpeedTestHelper (App Store - installed 2022-05-04) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] StartUpHelper (Spotify - installed 2019-12-26) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] HP Device Monitor (Hewlett Packard - installed 2015-06-18) Modern Login Item /Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app Internet Plug-ins: AmazonMP3DownloaderPlugin1017265: (?) WacomNetscape: 1.1.0-5 (? - installed 2014-01-27) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-13) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-13) CANONiMAGEGATEWAYDL: 3.1.0.2 (? - installed 2014-01-27) CouponPrinter-FireFox_v2: 5.0.7 (? - installed 2015-01-14) AmazonMP3DownloaderPlugin: (?) OfficeLiveBrowserPlugin: 12.3.6 (? - installed 2014-01-27) CouponPrinter: (? - installed 2014-01-27) Silverlight: 5.1.50901.0 (? - installed 2017-05-17) iPhotoPhotocast: 7.0 (Apple - installed 2014-01-27) 3rd Party Preference panels: com.micromat.ttm-syspref (Micromat, Inc. - installed 2022-08-27) Backup: Time Machine Not Configured! 19 other local snapshots 3rd party backup: Carbon Copy Cloner Performance: System Load: 2.62 (1 min ago) 0.90 (5 min ago) 0.35 (15 min ago) Nominal I/O usage: 4.01 MB/s File system: 14.15 seconds Write speed: 497 MB/s Read speed: 2713 MB/s CPU Usage Snapshot: Type Overall System: 10 % User: 9 % Idle: 81 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) MRT (2) 107.62 % (Apple) backupd-helper 76.24 % (Apple) CloneKitService 45.26 % (Bombich Software, Inc.) mediaanalysisd 32.80 % (Apple) trustd (3) 29.34 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) MRT (2) 1.22 GB (Apple) EtreCheckPro 804 MB (Etresoft, Inc.) Dock 209 MB (Apple) WindowServer 114 MB (Apple) 1Password 107 MB (AgileBits Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 493 KB / 130 KB (Apple) AMPLibraryAgent 61 KB / 25 KB (Apple) trustd 71 KB / 5 KB (Apple) rapportd 35 KB / 24 KB (Apple) apsd 6 KB / 20 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) backupd-helper 32 (Apple) MRT 10 (Not signed) Elements Auto Creations 2020 5 (Adobe Systems, Inc.) WindowServer 1 (Apple) deleted 1 (Apple) Virtual Memory Information: Physical RAM: 64 GB Free RAM: 54.36 GB Used RAM: 6.38 GB Cached files: 3.26 GB Available RAM: 57.62 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-07-01 Pixelmator Pro (2.4.5) 2022-07-13 Adobe Acrobat Reader DC (22.001.20169) (22.001.20169) 2022-07-25 Checkmate (1.0) 2022-08-01 Zoom (5.11.1.8356) 2022-08-02 macOS 12.5 (12.5) 2022-08-08 Kindle (1.38.0) 2022-08-09 Wacom Tablet (0) 2022-08-09 iMovie (10.3.4) 2022-08-10 1Password 7 (7.9.6) 2022-08-11 Adobe Acrobat Reader DC (22.002.20191) (22.002.20191) 2022-08-17 Telegram (8.9) 2022-08-19 XProtectPlistConfigData (2162) 2022-08-19 XProtectPayloads (71) 2022-08-19 macOS 12.5.1 (12.5.1) 2022-08-25 BBEdit (14.5.2) 2022-08-27 TechTool Pro 16.0.1 (1.0) 2022-08-27 Epson Scanner ICA Driver (5.8.9) 2022-08-27 EpsonNet Setup (1.0) 2022-08-27 ET-2550 (1.0) 2022-08-27 Epson PowerENGAGE (3.5.1) 2022-08-27 EPSON Software Updater (2.6.2) 2022-08-27 Epson Connect Printer Setup (1.4.3) 2022-08-27 Epson Photo+ (1.0.0) 2022-08-27 EPSON Printer Driver (11.50) 2022-08-27 Epson Scanner Monitor (1.0.0) 2022-08-27 Epson Event Manager (2.51.88) 2022-08-27 Epson Scan 2 (6.4.94) Clean up: ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist ~/Library/Application Support/Steam/SteamApps/steamclean Executable not found Diagnostics Information (past 7-30 days): 2022-08-28 18:07:09 signpost_reporter High CPU Use (7 times) Executable: /usr/libexec/signpost_reporter 2022-08-28 11:58:39 AppleMobileDeviceHelper.app Crash Executable: /Library/Apple/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/AppleMobileDeviceHelper.app 2022-08-26 17:37:35 Safari Crash Executable: /Applications/Safari.app 2022-08-26 11:23:46 bluetoothd Crash (2 times) Executable: /usr/sbin/bluetoothd Details: libsystem_c.dylib: abort() called 2022-08-24 14:13:27 1Password 7 Crash Executable: /Applications/1Password 7.app 2022-08-24 12:10:56 Kernel Panic (2 times) Details: panic(cpu 4 caller 0xffffff801417999f): userspace watchdog timeout: no successful checkins from WindowServer in 120 seconds Panicked task 0xffffff9087a3c670: 4 threads: pid 112: watchdogd 2022-08-23 12:33:59 Carbon Copy Cloner.app Hang Executable: /Applications/Carbon Copy Cloner.app 2022-08-22 20:09:17 GoogleSoftwareUpdateAgent.app Crash Executable: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Helpers/GoogleSoftwareUpdateAgent.app End of report