EtreCheck version: 6.1.6 (6B038) Report generated: 2019-12-15 15:56:37 Runtime: 3:33 Performance: Good Problem: Beachballing Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. Runaway user process - A user process is using a large percentage of your CPU. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) iMac Model: iMac17,1 1 3.3 GHz Intel Core i5 (i5-6600) CPU: 4-core 24 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 0/DIMM1 - 8 GB DDR3 1867 BANK 1/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM1 - 8 GB DDR3 1867 Video Information: AMD Radeon R9 M395 - VRAM: 2 GB iMac 5120 x 2880 DELL U2717D 2560 x 1440 Drives: disk0 - APPLE HDD ST3000DM001 3.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 3.00 TB disk2 [APFS Virtual drive] 3.12 TB (Shared by 4 volumes) disk2s1 - N************c (APFS) (Shared - 2.29 TB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 42 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 510 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 6.46 GB used) disk1 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) Internal PCI 8.0 GT/s x4 Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 121.12 GB disk2 [APFS Virtual drive] 3.12 TB (Shared by 4 volumes) disk2s1 - N************c (APFS) (Shared - 2.29 TB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 42 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 510 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 6.46 GB used) disk3 - Seagate Backup+ Hub WH 8.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - S****************************n (Journaled HFS+) 1.53 GB (1.52 GB used) disk3s3 - S***********************c (Journaled HFS+) 3.12 TB (2.29 TB used) disk3s4 - S********************* (Journaled HFS+) 4.28 TB (2.13 TB used) disk3s5 - S**************************r (Journaled HFS+) 603.73 GB (362.16 GB used) disk4 - Seagate Backup+ Hub WH 8.00 TB External USB 5 Gbit/s USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 - T******************************n (Journaled HFS+) 1.53 GB (1.52 GB used) disk4s3 - T**********e (Journaled HFS+) 8.00 TB (7.87 TB used) disk5 - TOSHIBA External USB 3.0 5.00 TB External USB 480 Mbit/s USB disk5s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk5s2 - E*********e (Journaled HFS+) 5.00 TB (2.13 TB used) Mounted Volumes: disk2s1 - N************c 3.12 TB (Shared - 2.29 TB used, 867.93 GB available, 815.67 GB free) APFS Mount point: / disk2s4 - VM [APFS VM] 3.12 TB (Shared - 6.46 GB used, 815.67 GB free) APFS Mount point: /private/var/vm disk3s2 - S****************************n 1.53 GB (1.52 GB used, 15 MB free) Journaled HFS+ Mount point: /Volumes/S****************************n Owners enabled: No disk3s3 - S***********************c 3.12 TB (2.29 TB used, 831.48 GB free) Journaled HFS+ Mount point: /Volumes/S***********************c disk3s4 - S********************* 4.28 TB (2.13 TB used, 2.15 TB free) Journaled HFS+ Mount point: /Volumes/S********************e disk3s5 - S**************************r 603.73 GB (362.16 GB used, 241.57 GB free) Journaled HFS+ Mount point: /Volumes/S**************************r Owners enabled: No disk4s2 - T******************************n 1.53 GB (1.52 GB used, 15 MB free) Journaled HFS+ Mount point: /Volumes/T******************************n Owners enabled: No disk4s3 - T**********e 8.00 TB (7.87 TB used, 128.88 GB free) Journaled HFS+ Mount point: /Volumes/T**********e disk5s2 - E*********e 5.00 TB (2.13 TB used, 2.87 TB free) Journaled HFS+ Mount point: /Volumes/E*********e Network: Interface en0: Ethernet Interface en5: iPhone Interface fw0: Thunderbolt FireWire Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 1.38 TB available System Software: macOS Mojave 10.14.6 (18G95) Time since boot: About 3 days Notifications: /Applications/SuperDuper!.app 5 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.apple.FolderActions.folders.plist Executable: /usr/bin/osascript -e 'tell application "Folder Actions Dispatcher" to tick' Details: Exact match found in the whitelist - probably OK Login Item: /Library/Application Support/Maxtor/Backup Engine 3.app 32-bit Applications: 78 32-bit apps Kernel Extensions: /Library/Application Support/Malwarebytes/MBAM/Kext [Loaded] MB_MBAM_Protection.kext (Malwarebytes Corporation, 4.0 - SDK 10.11) /Library/Extensions [Loaded] Dropbox.kext (Dropbox, Inc., 1.10.3 - SDK 10.14) /System/Library/Extensions [Not Loaded] MaxtorPowSecDriver.kext (4.3.19) [Not Loaded] com_cy_driver_USB_Device.kext (1.4.0) [Not Loaded] IOFireWireMxBt.kext (4.2.6) [Not Loaded] OlympusDSSDriver.kext (1.0.0) [Not Loaded] HotSync Classic Seize.kext (3.2) [Not Loaded] BlackberryUSB.kext (3.0.12) [Not Loaded] BlackberryUSBDev.kext (3.0.12) System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 154 Apple tasks [Running] 131 Apple tasks System Launch Daemons: [Not Loaded] 33 Apple tasks [Loaded] 178 Apple tasks [Running] 124 Apple tasks Launch Agents: [Running] com.brother.LOGINserver.plist (? a1772de2 - installed 2018-09-13) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-12-03) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-12-03) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2019-11-18) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2019-11-24) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-11-13) Launch Daemons: [Running] com.80pct.FreedomHelper.plist (Eighty Percent Solutions Corporation - installed 2019-04-17) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-11-22) [Loaded] com.apple.aelwriter.plist (Apple - installed 2011-07-27) [Running] com.backblaze.bzserv.plist (Backblaze - installed 2019-09-16) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-12-03) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2019-11-26) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2019-11-18) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2019-11-24) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-11-24) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-11-13) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-09-08) User Launch Agents: [Loaded] com.adobe.ARM.***.plist (Adobe Systems, Inc. - installed 2017-11-01) [Other] com.apple.FolderActions.enabled.plist (? 0 - installed 2013-05-20) [Loaded] com.apple.FolderActions.folders.plist (? 0 - installed 2019-05-04) [Loaded] com.apple.SafariBookmarksSyncer.plist (Apple - installed 2010-03-22) [Running] com.backblaze.bzbmenu.plist (Backblaze - installed 2019-12-12) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-21) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2019-07-09) [Running] com.shirtpocket.backupbytime.plist (Bruce Lacey - installed 2019-11-26) User Login Items: [Loaded] AdobeResourceSynchronizer (Adobe Systems, Inc. - installed 2017-12-27) Application /Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app [Running] Dropbox (Dropbox, Inc. - installed 2019-12-06) Application /Applications/Dropbox.app [Not Loaded] Evernote Helper (Evernote - installed 2019-10-08) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app [Running] EvernoteHelper (Evernote - installed 2019-10-08) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app [Not Loaded] EvernoteLauncher (Evernote - installed 2019-10-08) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteLauncher.app [Not Loaded] LPLaunchAtLoginHelperApp (App Store - installed 2019-03-12) Modern Login Item /Applications/LastPass.app/Contents/Library/LoginItems/LPLaunchAtLoginHelperApp.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2019-11-24) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2019-11-24) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Skitch Helper (App Store - installed 2019-06-04) Modern Login Item /Applications/Skitch.app/Contents/Library/LoginItems/J8RPQ294UB.com.skitch.SkitchHelper.app [Not Loaded] Trello Login Helper (App Store - installed 2019-09-19) Modern Login Item /Applications/Trello.app/Contents/Library/LoginItems/Trello Login Helper.app [Not Loaded] WunderlistHelper (App Store - installed 2019-09-03) Modern Login Item /Applications/Wunderlist.app/Contents/Library/LoginItems/WunderlistHelper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-18) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Running] Backup Engine 3 (? - installed 2007-11-18) Application /Library/Application Support/Maxtor/Backup Engine 3.app Internet Plug-ins: o1dbrowserplugin: 5.41.3.0 (? - installed 2015-12-15) Flip4Mac WMV Plugin: 2.4.4.2 (? - installed 2012-08-28) AdobePDFViewerNPAPI: 11.0.12 (? - installed 2015-07-27) FlashPlayer-10.6: 32.0.0.303 (Adobe Systems, Inc. - installed 2019-12-11) PDF Browser Plugin: 2.2.3 (? - installed 2005-11-22) PDEPrint: 2.0 (? - installed 2005-03-16) Flash Player: 32.0.0.303 (Adobe Systems, Inc. - installed 2019-12-11) iPhotoPhotocast: (? - installed 2008-10-31) SharePointBrowserPlugin: 14.7.7 (? - installed 2018-11-25) googletalkbrowserplugin: 5.41.3.0 (? - installed 2015-12-11) Coupon: (? - installed 2004-08-27) JavaAppletPlugin: 15.0.1 (Apple - installed 2013-11-26) User Internet Plug-ins: MassTransitWebPlugin: 7.2.7.108 (? - installed 2013-07-24) fbplugin_1_0_3: (? - installed 2010-02-25) ZoomUsPlugIn: 4.4.55387.0716 (Zoom Video Communications, Inc. - installed 2019-08-19) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-07-02) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2019-08-07) AirPlay: 2.0 (Apple - installed 2019-08-07) AppleAVBAudio: 760.6 (Apple - installed 2019-08-07) BridgeAudioSP: 5.52 (Apple - installed 2019-09-20) iSightAudio: 7.7.3 (Apple - installed 2019-08-07) Safari Extensions: AdBlock Engine - App Store (installed 2019-09-20) AdBlock Icon - App Store (installed 2019-09-20) Bookmarx Extension - App Store (installed 2019-09-20) Ecosia - The search engine that plants trees - App Store (installed 2019-10-15) 3rd Party Preference Panes: Backblaze Backup (installed 2019-09-16) Déjà Vu (installed 2005-05-22) Flash Player (installed 2019-11-22) Flip4Mac WMV (installed 2012-05-15) FUSE for OS X (OSXFUSE) (installed 2014-04-01) MacFUSE (installed 2012-04-24) TinkerTool (installed 2003-05-13) Toolkit (installed 2019-08-27) Time Machine: Time Machine information not available without Full Drive Access. 9 local snapshots Oldest local snapshot: 2019-12-15 00:00:49 Last local snapshot: 2019-12-15 15:24:31 Performance: System Load: 1.83 (1 min ago) 1.77 (5 min ago) 2.03 (15 min ago) Nominal I/O speed: 1.18 MB/s File system: 21.05 seconds Write speed: 189 MB/s Read speed: 1500 MB/s CPU Usage Snapshot: Type Overall System 15 % User 25 % Idle 60 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) bztransmit 83.10 % (Backblaze) kernel_task 15.93 % (Apple) WindowServer 10.60 % (Apple) com.apple.WebKit.WebContent (42) 6.88 % (Apple) App Store 6.88 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) bztransmit 5.49 GB (Backblaze) com.apple.WebKit.WebContent (42) 3.48 GB (Apple) Mail 1.98 GB (Apple) mds_stores 993 MB (Apple) EtreCheckPro 676 MB (Etresoft, Inc.) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Dropbox 162 MB / 16 MB (Dropbox, Inc.) mDNSResponder 28 MB / 4 MB (Apple) Mail 3 MB / 73 KB (Apple) com.apple.WebKit.Networking 674 KB / 181 KB (Apple) netbiosd 593 KB / 215 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) bztransmit 29 (Backblaze) WindowServer 4 (Apple) App Store 3 (Apple) com.apple.WebKit.WebContent (42) 3 (Apple) coreaudiod 1 (Apple) Virtual Memory Information: Physical RAM: 24 GB Free RAM: 14 MB Used RAM: 17.12 GB Cached files: 6.86 GB Available RAM: 6.88 GB Swap Used: 2.87 GB Software Installs (past 30 days): Install Date Name (Version) 2019-11-26 Malwarebytes for Mac (1.0) 2019-12-11 Microsoft Excel (16.32.19120802) 2019-12-11 Microsoft OneNote (16.32.19120802) 2019-12-11 Microsoft Outlook (16.32.19120802) 2019-12-11 Microsoft Word (16.32.19120802) 2019-12-11 Microsoft PowerPoint (16.32.19120802) 2019-12-11 Adobe Flash Player (32.0.0.303) 2019-12-13 XProtectPlistConfigData (2110) 2019-12-13 MRTConfigData (1.51) Clean up: ~/Library/LaunchAgents/com.apple.FolderActions.enabled.plist /System/Library/CoreServices/Folder Actions Dispatcher.app/Contents/MacOS/Folder Actions Dispatcher Executable not found Diagnostics Information (past 7 days): 2019-12-15 11:39:13 Evernote.app - Crash (4 times) Executable: /Applications/Evernote.app Details: abort() called 2019-12-15 03:08:20 backupd - High CPU Use (2 times) Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd 2019-12-14 00:45:19 mds_stores - High CPU Use (2 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds_stores 2019-12-13 00:08:02 com.apple.WebKit.WebContent - High CPU Use (2 times) Executable: /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2019-12-12 19:30:39 Adobe Reader.app - High CPU Use Executable: /Applications/Adobe Reader.app End of report