EtreCheckPro version: 6.6 (66014) Report generated: 2022-05-08 18:37:07 Download EtreCheckPro from https://etrecheck.com Runtime: 3:46 Performance: Good Problem: Other problem Description: I have been receiving sometimes annoying pop-up windows with text on m y desktop that only appear for a few moments. It doesn't happen often and they appear briefly with a whistle. Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Battery failure - Your battery is reporting that it needs to be serviced. Obsolete hardware - This computer may be considered obsolete. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. SSD too slow - SSD is showing poor performance. High battery cycle count - Your battery may be losing capacity. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (15-inch, Late 2011) - Obsolete! MacBook Pro Model: MacBookPro8,2 2,2 GHz Intel Core i7 (i7-2675QM) CPU: 4-core 8 GB RAM - At maximum BANK 0/DIMM0 - 4 GB DDR3 1333 BANK 1/DIMM0 - 4 GB DDR3 1333 Battery: Health = Service Battery - Cycle count = 817 Video Information: Intel HD Graphics 3000 - VRAM: 512 MB Color LCD 1440 x 900 Drives: disk0 - Crucial_CT275MX300SSD1 275.06 GB (Solid State - TRIM: No) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 274.85 GB disk1 [APFS Virtual drive] 274.85 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 231.90 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 106 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 2.57 GB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) Mounted Volumes: disk1s1 - Macintosh HD 274.85 GB (Shared - 231.90 GB used, 37.99 GB available, 35.85 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 274.85 GB (Shared - 4.30 GB used, 35.85 GB free) APFS Mount point: /private/var/vm Network: Interface usbmodemFA130: MT65xx Preloader Interface en0: Ethernet Interface en5: 802.11ac NIC Interface en4: iPhone Interface en7: iPhone 2 Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 4.41 GB available Printer sharing: Enabled Screen sharing: Enabled System Software: macOS High Sierra 10.13.6 (17G14042) Time since boot: Less than an hour Notifications: EtreCheckPro.app one notification Gemini 2.app 2 notifications (2 scheduled) Security: Gatekeeper: App Store System Integrity Protection: Enabled Antivirus software: Apple Printer sharing: Enabled Screen sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.winzip.WinZip-Mac.plist Executable: /Library/PrivilegedHelperTools/com.winzip.WinZip-Mac Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.winzip.WinZipMacOptimizer.LicenseChecker.plist Executable: /Applications/WinZip Mac Optimizer.app/Contents/Frameworks/RESLicensing.framework/Versions/A/Resources/License Agent.app/Contents/MacOS/License Agent http:/api.winzip.com/license http:/www.winzip.com/orderp.cgi?qstr=WZMO34renew&lang=it-IT&lc= '/Users/Max/Library/Application Support/WinZip Mac Optimizer/License' 1586277302.783522 2.8.0 MO 1 UA-66457935-12 1FF0A579-ED89-48E4-8280-CE200672AEB6 34 'WinZip Mac Optimizer' 34 Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Apps: 11 Old Applications: 39 32-bit apps Kernel Extensions: /Applications/Elgato Video Capture.app [Not Loaded] ElgatoSCMCardBusDVBT.kext - com.elgato.driver.Pluto2 (1.1) /Applications/Toast 16 Titanium/MultiCam Capture.app [Loaded] Soundflower.kext - com.Cycling74.driver.Soundflower (1.6.7 - SDK 10.7) /Applications/Toast 16 Titanium/Toast Titanium.app [Not Loaded] TDIXController.kext - com.roxio.TDIXController (2.0) /System/Library/Extensions [Not Loaded] EyeTVAfaTechHidBlock.kext - com.elgato.driver.DontMatchAfaTech (1.1) [Not Loaded] EyeTVCinergy450AudioBlock.kext - com.elgato.driver.DontMatchCinergy450 (1.1) [Not Loaded] EyeTVCinergyXSAudioBlock.kext - com.elgato.driver.DontMatchCinergyXS (1.1) [Not Loaded] EyeTVEmpiaAudioBlock.kext - com.elgato.driver.DontMatchEmpia (1.1) [Not Loaded] EyeTVVoyagerAudioBlock.kext - com.elgato.driver.DontMatchVoyager (1.1) [Not Loaded] RtWlanDisk.kext - com.realtek.driver.RtWlanDisk (1830.20.b33 - SDK 10.9) [Not Loaded] RtWlanU.kext - com.realtek.driver.RtWlanU (1830.20.b33 - SDK 10.9) [Not Loaded] RtWlanU1827.kext - com.realtek.driver.RtWlanU1827 (1827.4.b33 - SDK 10.9) System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 189 Apple tasks [Running] 111 Apple tasks System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 172 Apple tasks [Running] 105 Apple tasks Launch Daemons: [Running] Wlan.SoftwareDaemon.plist (Realtek Semiconductor Corp - installed 2020-10-25) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-09-12) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-09-12) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-11-20) [Running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2019-05-16) [Running] com.crystalidea.macsfancontrol.smcwrite.plist (Ilya Parniuk - installed 2019-12-06) [Running] com.elgato.EyeConnect.plist (Elgato Systems GmbH - installed 2019-05-16) [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-04-25) [Loaded] com.microsoft.office.licensing.helper.plist (Not signed - installed 2019-05-16) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-05-17) [Loaded] com.winzip.WinZip-Mac.plist (Not signed - installed 2019-05-16) Launch Agents: [Running] Wlan.Software.plist (Realtek Semiconductor Corp - installed 2020-10-25) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-09-12) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-25) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-25) [Running] jp.co.canon.CUPSCAPT2.BG.plist (Canon Inc. - installed 2019-05-16) User Launch Agents: [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2020-03-22) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2020-03-22) [Loaded] com.winzip.WinZipMacOptimizer.LicenseChecker.plist (Not signed - installed 2020-04-07) [Other] org.ioBroker.LaunchAtLogin.plist (Not signed - installed 2019-08-27) User Login Items: [Running] Adobe Acrobat Reader DC (Adobe Systems, Inc. - installed 2021-05-12) Application /Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app [Not Loaded] AlarmClockHelper (App Store - installed 2019-05-16) Modern Login Item /Applications/Alarm Clock.app/Contents/Library/LoginItems/AlarmClockHelper.app [Not Loaded] AppCleaner Helper (Julien Ramseier - installed 2019-12-18) Modern Login Item /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner Helper.app [Running] Google Chrome (Google LLC - installed 2019-05-16) Application /Applications/Google Chrome.app [Running] Google Drive (Google LLC - installed 2022-04-25) Application /Applications/Google Drive.app [Not Loaded] ShazamHelper (App Store - installed 2019-09-09) Modern Login Item /Applications/Shazam.app/Contents/Library/LoginItems/ShazamHelper.app [Not Loaded] StartUpHelper (Spotify - installed 2019-05-16) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] SyncFoldersProStartAtLogin (App Store - installed 2022-03-05) Modern Login Item /Applications/Sync Folders.app/Contents/Library/LoginItems/SyncFoldersProStartAtLogin.app [Loaded] handyPrint (Bernard Maltais - installed 2020-08-10) Application /Applications/handyPrint.app/Contents/Library/LoginItems/handyPrintUserDaemon.app [Not Loaded] handyPrintUserDaemon (Bernard Maltais - installed 2020-08-10) Modern Login Item /Applications/handyPrint.app/Contents/Library/LoginItems/handyPrintUserDaemon.app [Not Loaded] PhotoStreamAgent (App Store - installed 2019-05-16) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Not Loaded] iPullHelper (App Store - installed 2019-05-16) Modern Login Item /Applications/iPull.app/Contents/Library/LoginItems/iPullHelper.app [Running] iTunes (Apple - installed 2021-05-01) Application /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app [Running] EyeTV Helper (Elgato Systems GmbH - installed 2014-10-20) Application /Library/Application Support/EyeTV/EyeTV Helper.app [Running] SpeechSynthesisServer (Apple - installed 2019-05-16) Application /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app [Running] Macs Fan Control (Ilya Parniuk - installed 2020-01-15) Application ~/Applications/Macs Fan Control.app [Running] Android File Transfer Agent (Google, Inc. - installed 2019-05-29) Application ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app Internet Plug-ins: Silverlight: 5.1.50901.0 (? - installed 2019-05-16) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-03-24) AdobePDFViewer: 21.001.20155 (Adobe Systems, Inc. - installed 2020-03-24) SharePointBrowserPlugin: 14.7.7 (? - installed 2019-05-16) Audio Plug-ins: AirPlay: 2.0 (Apple - installed 2020-09-30) BridgeAudioSP: 4.69.2 (Apple - installed 2020-11-20) iSightAudio: 7.7.3 (Apple - installed 2020-09-30) AppleAVBAudio: 683.1 (Apple - installed 2020-09-30) ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-04-11) BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2020-09-30) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2020-09-30) CoreMediaIO Plug-ins: AppleCamera: 400.6.01 (Apple - installed 2019-05-16) iOSScreenCapture: 814.0 (Apple - installed 2019-05-16) Backup: Skip System Files: No Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 274.85 GB - Disk used: 239.01 GB Destinations: B********c [Local] (Last used) Total size: 999.86 GB Total number of backups: 15 Oldest backup: 2019-03-27 19:41:08 Last backup: 2021-08-27 20:53:51 14 local snapshots Oldest local snapshot: 2022-05-07 18:07:55 Last local snapshot: 2022-05-08 17:44:09 Performance: System Load: 3.60 (1 min ago) 5.07 (5 min ago) 2.54 (15 min ago) Nominal I/O speed: 0.13 MB/s File system: 23.67 seconds Write speed: 172 MB/s Read speed: 448 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 4 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 16.10 % (Etresoft, Inc.) com.apple.WebKit.WebContent 8.96 % (Apple) WindowServer 5.06 % (Apple) com.apple.SpeechRecognitionCore.speechrecognitiond 4.82 % (Apple) hidd 4.20 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 727 MB (Etresoft, Inc.) kernel_task 672 MB (Apple) com.apple.SpeechRecognitionCore.speechrecognitiond 620 MB (Apple) Google Chrome Helper (Renderer) (5) 499 MB (Google LLC) Google Chrome 279 MB (Google LLC) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 327 KB / 115 KB (Apple) apsd 11 KB / 12 KB (Apple) netbiosd 3 KB / 2 KB (Apple) rapportd 3 KB / 378 B (Apple) EyeConnect 0 B / 3 KB (Elgato Systems GmbH) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) mdworker (2) 8 (Not signed) com.apple.WebKit.WebContent 7 (Apple) mds 3 (Apple) trustd (4) 3 (Apple) DictationIM 3 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 16 MB Used RAM: 4.54 GB Cached files: 3.44 GB Available RAM: 3.46 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-03-09 Apache NetBeans IDE 12.4 (0) 2022-03-09 Java 8 Update 321 2022-03-10 JDK 14.0.1 (14.0.1.0.) 2022-03-10 JS Runner (1.4) 2022-03-11 JDK 8 Update 321 (1.8.321.07) 2022-03-11 Apache NetBeans IDE 12.1 (0) 2022-03-11 Oracle JDK and NetBeans IDE (1.1) 2022-03-11 JDK 11.0.14 (11.0.14.0.) 2022-03-11 Apache NetBeans IDE 11.2 (0) 2022-03-18 XProtectPlistConfigData (2158) 2022-03-23 MAMP & MAMP PRO 6.6 (Intel/x86) (6.6) 2022-04-03 MediaInfo (22.03) 2022-04-12 TinyPDF (2.6) 2022-04-12 Lightweight PDF (1.0.5) 2022-04-13 FileZilla Pro (3.59.0) 2022-04-25 Google Drive (1.3.16.180) 2022-04-26 Fotor Photo Editor (4.3.3) 2022-05-01 MRTConfigData (1.93) 2022-05-03 Voice Update - Alex (2.0.36) Clean up: ~/Library/LaunchAgents/org.ioBroker.LaunchAtLogin.plist /usr/local/iobroker/node_modules/iobroker.js-controller/iobroker.js Executable not found Diagnostics Information (past 7-30 days): 2022-05-08 12:39:34 Google Drive.app Crash (10 times) Executable: /Applications/Google Drive.app Details: *** Terminating app due to uncaught exception 'NSGenericException', re ason: '*** Collection <__NSSetM: 0x6080000280e0> was mutated while bei ng enumerated.' abort() called terminating with uncaught exception of type NSException 2022-05-08 05:51:26 ClamXav.app High CPU Use Executable: /Applications/ClamXav.app End of report