EtreCheck version: 5.4.6 (5073) Report generated: 2019-12-16 08:17:06 Download EtreCheck from https://etrecheck.com Runtime: 2:31 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: The computer fails to wake from sleep, requiring a hard boot to get wo rking again. Even then it takes multiple tries for the computer to rea d the SSD, getting the flashing folder icon until I hard reboot again. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Pro (13-inch, Mid 2012) MacBook Pro Model: MacBookPro9,2 1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core 8 RAM - At maximum BANK 0/DIMM0 - 4 GB DDR3 1600  BANK 1/DIMM0 - 4 GB DDR3 1600  Battery: Health = Normal - Cycle count = 30 Video Information: Intel HD Graphics 4000 - VRAM: 1536 MB Color LCD 1280 x 800 Drives: disk0 - SanDisk SSD PLUS 1000GB 1.00 TB (Solid State - TRIM: Yes) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 - M***********n (Journaled HFS+) 127.53 GB (42.19 GB used) disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB disk0s4 [APFS Container] 771.33 GB disk1 [APFS Virtual drive] 771.33 GB (Shared by 4 volumes) disk1s1 - M****e (APFS) (Shared - 95.52 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk0s5 - M*******s (Journaled HFS+) 100.35 GB (7.94 GB used) Mounted Volumes: disk0s2 - M***********n 127.53 GB (42.19 GB used, 87.36 GB available, 85.34 GB free) Journaled HFS+ Mount point: /Volumes/M***********n disk0s5 - M*******s 100.35 GB (7.94 GB used, 94.41 GB available, 92.41 GB free) Journaled HFS+ Mount point: /Volumes/M*******s disk1s1 - M****e 771.33 GB (Shared - 95.52 GB used, 679.01 GB available, 674.01 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 771.33 GB (Shared - 1.07 GB used, 674.01 GB free) APFS Mount point: /private/var/vm Network: Interface en0: Ethernet Interface en4: iPhone Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.6 (18G2022) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the whitelist - probably OK 32-bit Applications: 11 32-bit apps Kernel Extensions: /Library/Application Support/VirtualBox VBoxDrv.kext (6.0.14) VBoxNetAdp.kext (6.0.14) VBoxNetFlt.kext (6.0.14) VBoxUSB.kext (6.0.14) System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 175 Apple tasks [Running] 110 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 188 Apple tasks [Running] 110 Apple tasks Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-12-04) [Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2019-10-31) User Launch Agents: [Loaded] com.google.keystone.agent.plist (? 0 - installed 2019-12-04) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2019-12-04) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-09-20) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2019-12-12) AirPlay: 2.0 (Apple - installed 2019-12-12) AppleAVBAudio: 760.6 (Apple - installed 2019-09-20) BridgeAudioSP: 5.52 (Apple - installed 2019-12-12) iSightAudio: 7.7.3 (Apple - installed 2019-09-20) Time Machine: Time Machine information not available without Full Drive Access. One local snapshot Oldest local snapshot: 2019-12-14 12:42:28 Last local snapshot: 2019-12-14 12:42:28 Performance: System Load: 1.67 (1 min ago) 9.16 (5 min ago) 7.81 (15 min ago) Nominal I/O speed: 5.67 MB/s File system: 34.38 seconds Write speed: 225 MB/s Read speed: 262 MB/s CPU Usage Snapshot: Type Overall System 5 % User 5 % Idle 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 29.99 % (?) EtreCheck 6.09 % (App Store) Google Chrome 2.80 % (Google, Inc.) rapportd 0.31 % (Apple) callservicesd 0.15 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 533 MB (App Store) Google Chrome 295 MB (Google, Inc.) App Store 149 MB (Apple) Messages 110 MB (Apple) Mail 101 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 158 MB / 80 KB (?) Mail 76 KB / 29 KB (Apple) SystemUIServer 0 B / 72 B (Apple) mdworker_shared 0 B / 0 B (Apple) spindump_agent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 136 MB Used RAM: 5.64 GB Cached files: 2.22 GB Available RAM: 2.36 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-11-18 JDK 13.0.1 2019-12-04 Security Update 2019-001 (10.14.6) 2019-12-12 XProtectPlistConfigData (2110) 2019-12-12 MRTConfigData (1.51) 2019-12-12 Safari (13.0.4) 2019-12-12 Security Update (10.14.6) 2019-12-16 EtreCheck (5.4.6) Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report