EtreCheck version: 6.1.9 (6B057) Report generated: 2020-01-03 17:18:20 Download EtreCheck from https://etrecheck.com Runtime: 3:16 Performance: Excellent Problem: Beachballing Description: After upgrading to 10.15.2, when I open the AppStore, all I get is a g rey and black window and a beachball Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Apps hanging - There have been numerous app hangs. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”. Hardware Information: iMac (21.5-inch, Late 2013) iMac Model: iMac14,1 1 2.7 GHz Quad-Core Intel Core i5 (i5-4570R) CPU: 4-core 16 RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 8 GB DDR3 1600  BANK 1/DIMM0 - 8 GB DDR3 1600  Video Information: Intel Iris Pro - VRAM: 1536 MB Acer G245HQ 1920 x 1080 Acer G245HQ 1920 x 1080 iMac 1920 x 1080 Drives: disk0 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 121.12 GB disk2 [APFS Virtual drive] 1.12 TB (Shared by 5 volumes) disk2s1 - M******** Data (APFS) [APFS Virtual drive] (Shared - 504.45 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 84 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 528 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 - M******n (APFS) (Shared - 10.88 GB used) disk1 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.12 TB (Shared by 5 volumes) disk2s1 - M******** Data (APFS) [APFS Virtual drive] (Shared - 504.45 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 84 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 528 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 - M******n (APFS) (Shared - 10.88 GB used) Mounted Volumes: disk2s1 - M******** Data [APFS Virtual drive] 1.12 TB (Shared - 504.45 GB used, 600.51 GB available, 594.14 GB free) APFS Mount point: /System/Volumes/Data disk2s4 - VM [APFS VM] 1.12 TB (Shared - 2.15 GB used, 594.14 GB free) APFS Mount point: /private/var/vm disk2s5 - M******n 1.12 TB (Shared - 10.88 GB used, 600.51 GB available, 594.14 GB free) APFS Mount point: / Read-only: Yes Network: Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en0: Ethernet Interface en2: Bluetooth PAN iCloud Quota: 3.99 GB available System Software: macOS Catalina 10.15.2 (19C57) Time since boot: Less than an hour Configuration Files: /etc/hosts - Count: 2 Notifications: EtreCheckPro.app one notification Amphetamine.app one notification Security: System Status Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: ~/Library/LaunchAgents/local.mount.timemachines.plist Executable: /usr/bin/osascript local.mount.timemachines.scpt Details: Domain name invalid - possibly adware Launchd: /Library/LaunchAgents/org.gpgtools.macgpg2.shutdown-gpg-agent.plist Executable: /usr/local/MacGPG2/libexec/shutdown-gpg-agent Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist Executable: /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/homebrew.mxcl.mongodb.plist Executable: /usr/local/opt/mongodb/bin/mongod --config /usr/local/etc/mongod.conf Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.cloudflare.cloudflared.plist Executable: /usr/local/bin/cloudflared Launchd: ~/Library/LaunchAgents/local.mount.desktoptimemachine.plist Executable: /usr/bin/osascript local.mount.laptoptimemachine.scpt Details: Domain name invalid - possibly adware Launchd: ~/Library/LaunchAgents/com.github.facebook.watchman.plist Executable: /usr/local/Cellar/watchman/4.9.0_3/libexec/bin/watchman --foreground --logfile=/usr/local/var/run/watchman/***-state/log --log-level=1 --sockname=/usr/local/var/run/watchman/***-state/sock --statefile=/usr/local/var/run/watchman/***-state/state --pidfile=/usr/local/var/run/watchman/***-state/pid Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.intel.haxm.plist Executable: /Library/Extensions/intelhaxm.kext/Contents/Resources/haxm_start.sh Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/local.mount.***.plist Executable: /usr/bin/osascript local.mount.***.scpt Details: Domain name invalid - possibly adware Launchd: /Library/LaunchDaemons/org.wireshark.ChmodBPF.plist Executable: /Library/Application Support/Wireshark/ChmodBPF/ChmodBPF Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/org.gpgtools.macgpg2.fix.plist Executable: /usr/local/MacGPG2/libexec/fixGpgHome Details: Exact match found in the whitelist - probably OK 32-bit Applications: One 32-bit app Kernel Extensions: /Library/Application Support/VirtualBox [Loaded] VBoxDrv.kext (6.0.14) [Loaded] VBoxNetAdp.kext (6.0.14) [Loaded] VBoxNetFlt.kext (6.0.14) [Loaded] VBoxUSB.kext (6.0.14) /Library/Extensions [Loaded] intelhaxm.kext (7.5.1 - SDK 10.9) [Not Loaded] lgandroid_mdmcontrol.kext (5.2 - SDK 10.9) [Not Loaded] lgandroid_mdmdata.kext (5.2 - SDK 10.9) [Not Loaded] lgandroid_ndiscontrol.kext (5.2 - SDK 10.9) [Not Loaded] lgandroid_ndisdata.kext (5.2 - SDK 10.9) [Not Loaded] lgandroid_rndis.kext (5.2 - SDK 10.9) [Not Loaded] lgandroid_serial.kext (5.2 - SDK 10.9) [Not Loaded] lgandroid_usbbus.kext (5.2 - SDK 10.9) [Not Loaded] ProlificUsbSerial.kext (1.6.3 - SDK 10.10) [Not Loaded] Plser.kext (2.0.1 - SDK 10.10) ~/Documents/Hackintosh/Hackintool.app [Not Loaded] AppleIntelInfo.kext (3.0 - SDK 10.14) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 184 Apple tasks [Running] 111 Apple tasks System Launch Daemons: [Not Loaded] 30 Apple tasks [Loaded] 180 Apple tasks [Running] 127 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-08-08) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2019-11-18) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-11-13) [Running] com.realvnc.vncserver.peruser.plist (RealVNC Limited - installed 2019-09-19) [Not Loaded] com.realvnc.vncserver.prelogin.plist (RealVNC Limited - installed 2019-09-19) [Loaded] org.gpgtools.Libmacgpg.xpc.plist (Lukas Pitschl - installed 2019-08-21) [Loaded] org.gpgtools.macgpg2.fix.plist (? d7ac5146 - installed 2019-08-21) [Running] org.gpgtools.macgpg2.shutdown-gpg-agent.plist (? df7bd0cf - installed 2019-08-21) [Loaded] org.gpgtools.updater.plist (Lukas Pitschl - installed 2019-08-24) [Loaded] org.macosforge.xquartz.startx.plist (Apple - installed 2016-10-26) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-08) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-08) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-11-22) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19) [Running] com.cloudflare.cloudflared.plist (? ddbbf1f1 - installed 2018-09-19) [Loaded] com.daisydiskapp.DaisyDiskStandAlone.AdminHelper.plist (Software Ambience Corp. - installed 2019-11-29) [Running] com.docker.vmnetd.plist (Docker Inc - installed 2019-12-23) [Loaded] com.intel.haxm.plist (? 42f307e7 - installed 2019-05-27) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2019-11-30) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2019-11-18) [Not Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (? 0 - installed 2018-12-11) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-11-13) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-09-09) [Running] com.realvnc.vncserver.plist (RealVNC Limited - installed 2019-09-19) [Running] info.filesmanager.Files.PrivilegedIOHelperV2.plist (Mikhail Kazakov - installed 2019-08-25) [Loaded] org.macosforge.xquartz.privileged_startx.plist (Apple - installed 2016-10-26) [Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2019-10-19) [Loaded] org.wireshark.ChmodBPF.plist (? d4207e05 - installed 2018-08-30) User Launch Agents: [Running] com.github.facebook.watchman.plist (? 0 - installed 2019-11-30) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-12-03) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-12-03) [Running] com.jetbrains.toolbox.plist (JetBrains s.r.o. - installed 2020-01-03) [Running] homebrew.mxcl.mongodb.plist (? 0 - installed 2018-10-03) [Other] local.mount.desktoptimemachine.plist (? 0 - installed 2019-12-05) [Loaded] local.mount.***.plist (? 0 - installed 2019-12-05) [Loaded] local.mount.timemachines.plist (? 0 - installed 2019-12-05) [Not Loaded] org.virtualbox.vboxwebsrv.plist (? 0 - installed 2019-10-19) User Login Items: [Loaded] AmphetamineLoginHelper (App Store - installed 2019-06-11) Modern Login Item /Applications/Amphetamine.app/Contents/Library/LoginItems/AmphetamineLoginHelper.app [Not Loaded] LaunchHelper (App Store - installed 2018-08-27) Modern Login Item /Applications/DeskApp for YouTube.app/Contents/Library/LoginItems/LaunchHelper.app [Loaded] DockerHelper (Docker Inc - installed 2019-12-23) Modern Login Item /Applications/Docker.app/Contents/Library/LoginItems/DockerHelper.app [Not Loaded] JobWatch (Robby Pahlig - installed 2019-10-04) Modern Login Item /Applications/LaunchControl.app/Contents/Library/LoginItems/JobWatch.app [Not Loaded] QuickLaunch (Robby Pahlig - installed 2019-10-04) Modern Login Item /Applications/LaunchControl.app/Contents/Library/LoginItems/QuickLaunch.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2018-12-11) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2018-12-11) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] QBO Launcher (App Store - installed 2018-08-27) Modern Login Item /Applications/QuickBooks.app/Contents/Library/LoginItems/QBO Launcher.app [Not Loaded] SpeedTestHelper (App Store - installed 2019-06-16) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] StartUpHelper (Spotify - installed 2019-12-28) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Loaded] helper (App Store - installed 2018-12-28) Modern Login Item /Applications/UnderTheWX.app/Contents/Library/LoginItems/helper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2019-10-09) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Running] owncloud (ownCloud GmbH - installed 2020-01-02) Application /Applications/owncloud.app [Running] pCloud Drive (PCLOUD LTD - installed 2019-10-19) Application /Applications/pCloud Drive.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-12-21) FlashPlayer-10.6: 32.0.0.303 (Adobe Systems, Inc. - installed 2019-12-10) Flash Player: 32.0.0.303 (Adobe Systems, Inc. - installed 2019-12-10) AdobePDFViewer: 19.021.20061 (Adobe Systems, Inc. - installed 2019-12-21) User Internet Plug-ins: thinkorswim plugin_x86_64: thinkorswim_x86_64 1.0.0.0 (? - installed 2019-06-28) tossc plugin_x86_64: TOS Sharing Center plugin_x86_64 1.0.0.0 (? - installed 2019-06-28) Audio Plug-ins: AirBeamTVAudio: 2.2 (AirBeamTV BV - installed 2018-11-02) Safari Extensions: Bear Safari Extension - App Store (installed 2019-10-01) 3rd Party Preference Panes: Flash Player (installed 2019-11-22) FUSE (installed 2019-09-15) GPG Suite (installed 2019-08-21) Time Machine: Skip System Files: No Auto backup: Yes Volumes being backed up: Destinations: D****************e [Local] (Last used) Total size: 1.00 TB Total number of backups: 20 Oldest backup: 2019-10-01 19:03:52 Last backup: 2019-10-19 12:05:20 2 local snapshots Oldest local snapshot: 2020-01-03 14:50:25 Last local snapshot: 2020-01-03 15:51:26 Performance: System Load: 66.27 (1 min ago) 29.27 (5 min ago) 11.72 (15 min ago) Nominal I/O speed: 17.95 MB/s File system: 21.46 seconds Write speed: 218 MB/s Read speed: 638 MB/s CPU Usage Snapshot: Type Overall System 8 % User 29 % Idle 62 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) accountsd 61.14 % (Apple) secd (2) 50.56 % (Apple) WindowServer 11.26 % (Apple) kernel_task 5.08 % (Apple) EtreCheckPro 3.50 % (Etresoft, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) plugin-container (9) 2.25 GB (Mozilla Corporation) EtreCheckPro 763 MB (Etresoft, Inc.) MTLCompilerService (10) 418 MB (Apple) mdworker_shared (29) 369 MB (Apple) firefox 347 MB (Mozilla Corporation) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) firefox 12 MB / 552 KB (Mozilla Corporation) mDNSResponder 202 KB / 107 KB (Apple) cloudd 12 KB / 8 KB (Apple) apsd 5 KB / 9 KB (Apple) RTProtectionDaemon 12 KB / 1 KB (Malwarebytes Corporation) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) accountsd 26 (Apple) secd (2) 24 (Apple) firefox 22 (Mozilla Corporation) WindowServer 5 (Apple) mds 5 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 5.85 GB Used RAM: 7.69 GB Cached files: 2.46 GB Available RAM: 8.31 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-12-10 Microsoft Excel (16.32.19120802) 2019-12-10 Microsoft OneNote (16.32.19120802) 2019-12-10 Microsoft Outlook (16.32.19120802) 2019-12-10 Microsoft PowerPoint (16.32.19120802) 2019-12-10 Microsoft Word (16.32.19120802) 2019-12-10 Adobe Flash Player (32.0.0.303) 2019-12-12 Adobe Acrobat Reader DC (19.021.20058) (19.021.20058) 2019-12-13 XProtectPlistConfigData (2110) 2019-12-21 Adobe Acrobat Reader DC (19.021.20061) (19.021.20061) 2019-12-24 PL2303HXD_G_Driver_Package (2.0.1) 2020-01-01 Python (0) 2020-01-02 ownCloud Client (2.6.0.12703) 2020-01-03 MRTConfigData (1.51) Diagnostics Information (past 7-30 days): 2020-01-03 17:04:20 App Store.app Hang Executable: /System/Applications/App Store.app 2020-01-03 14:49:44 EncFSMP.app Crash Executable: /Applications/EncFSMP.app 2020-01-03 13:22:20 CalendarAgent Crash Executable: /System/Library/PrivateFrameworks/CalendarAgent.framework/Executables/CalendarAgent Details: dyld3 mode *** Terminating app due to uncaught exception 'ISyncServerUnavailableE xception', reason: 'Can't connect to the sync server: NSInvalidReceive PortException: connection is invalid ((null))' terminating with uncaught exception of type NSException abort() called End of report