Da_New_M2 2025-12-08 EtreCheckPro version: 6.8.12 (68084) Report generated: 2025-12-08 20:41:05 Download EtreCheckPro from https://etrecheck.com Runtime: 2:26 Performance: Excellent Problem: Other problem Description: memory pressure yellow sometimes Major Issues: None Minor Issues: ent. These issues do not need immediate attention but they may indicate future problems or opportunities for improvem No Time Machine backup - Time Machine backup not found. Heavy RAM usage - Apps are using a large amount of RAM. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause probl ems. They should be reviewed. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Air (M2, 2022) Status: Supported MacBook Air Model: Mac14,2 Apple M2 (m2) CPU: 8-core 16 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 475 Video Information: Apple M2 Color LCD 2560 x 1664 Drives: disk0 - APPLE SSD AP1024Z 1.00 TB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express S.M.A.R.T. Details: 2% used, 63.72 TB written, 100% health, 57 unsafe shutdowns disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (963 KB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 994.66 GB disk3 [APFS Virtual drive] 994.66 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (11.63 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (11.63 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (14.12 GB used) disk3s3 - Recovery (APFS) [Recovery] (2.10 GB used) disk3s4 - Update (APFS) (737 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (719.31 GB used) disk3s6 - VM (APFS) [APFS VM] (2.15 GB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (1.98 GB used) Page 1 Da_New_M2 2025-12-08 disk2s2 - Update (APFS) (3 MB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 6 MB Shared values Size: 524 MB Free: 506 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 506 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 963 KB Shared values Size: 524 MB Free: 506 MB disk3s1 [APFS Container] Filesystem: APFS Mount point: /System/Volumes/Update/mnt1 Encrypted Used: 11.63 GB Shared values Size: 994.66 GB Free: 244.42 GB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 11.63 GB Shared values Size: 994.66 GB Free: 244.42 GB Available: 337.74 GB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 14.12 GB Shared values Size: 994.66 GB Free: 244.42 GB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Page 2 Da_New_M2 2025-12-08 Used: 737 MB Shared values Size: 994.66 GB Free: 244.42 GB disk3s5 - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 719.31 GB Shared values Size: 994.66 GB Free: 244.42 GB Available: 337.74 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 2.15 GB Shared values Size: 994.66 GB Free: 244.42 GB USB: USB 3.1 bus USB 3.1 bus Network: Interface en3: Ethernet Adapter (en3) Interface en4: Ethernet Adapter (en4) Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax Interface bridge0: Thunderbolt Bridge Interface en5: iPhone iCloud is limited without Full Disk Access Firewall: Blocked apps: None System Software: macOS Sequoia 15.6 (24G84) Installed 2025-08-18 Time since boot: About 13 days Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Secure Boot: Full Security Antivirus software: Apple Unsigned Files: Apps: 2 Page 3 Da_New_M2 2025-12-08 System Extensions: [Running] GlobalProtectExtension - version 6.2.8-317 (Palo Alto Networks - installed 2025-11-30) Application: /Applications/GlobalProtect.app - version 6.2.8-317 (Palo Alto Networks - installed 2025-11-30) Description: System Extensions for GlobalProtect Split Tunnel and Enforcer Kernel Extensions: /Applications/GlobalProtect.app [Not Loaded] gplock.kext - com.paloaltonetworks.GlobalProtect.gplock (Palo Alto Networks, 6.2.8 - SDK 10.10) [Not Loaded] gpsplit.kext - com.paloaltonetworks.GlobalProtect.gpsplit (Palo Alto Networks, 6.2.8 - SDK 10.10) [Not Loaded] pangpd.kext - com.paloaltonetworks.kext.pangpd (Palo Alto Networks, 6.2.8 - SDK 10.10) /Library/Extensions [Not Loaded] hp_ io enabler _ _compound.kext - com.hp.kext.io.enabler.compound (HP Inc., 3.4.0) System Launch Daemons: [Not Loaded] 45 Apple tasks [Loaded] 212 Apple tasks [Running] 159 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 24 Apple tasks [Loaded] 215 Apple tasks [Running] 210 Apple tasks Launch Daemons: [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2025-11-12) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneU pdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2025-11-12) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdat erDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-11-11) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-11-11) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-10-19) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2023-10-10) Executable: /Applications/Microsoft Teams classic.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/Tea msUpdaterDaemon [Not Loaded] com.paloaltonetworks.gp.pangpsd.plist (Palo Alto Networks - installed 2025-11-30) Executable: /Applications/GlobalProtect.app/Contents/Resources/PanGPS [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2025-09-11) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2025-11-12) Page 4 Da_New_M2 2025-12-08 Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandalone Updater [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2025-12-05) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-11-10) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-11-11) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Running] com.paloaltonetworks.gp.pangpa.plist (Palo Alto Networks - installed 2025-11-30) Executable: /Applications/GlobalProtect.app/Contents/MacOS/GlobalProtect [Running] com.paloaltonetworks.gp.pangps.plist (Palo Alto Networks - installed 2025-11-30) Executable: /Applications/GlobalProtect.app/Contents/Resources/PanGPS User Launch Agents: [Loaded] com.dropbox.DropboxUpdater.wake.plist (Dropbox, Inc. - installed 2025-12-03) Command: ~/Library/Application Support/Dropbox/DropboxUpdater/Current/DropboxUpdater.app/Contents/MacO S/DropboxUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.dropbox.dropboxmacupdate.agent.plist (Not signed - installed 2025-03-07) [Not Loaded] com.dropbox.dropboxmacupdate.xpcservice.plist (Not signed - installed 2025-03-07) [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2025-12-02) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/G oogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_compani on/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-06) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-06) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2025-12-05) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Loaded] OneDrive Launcher (Microsoft Corporation - installed 2025-12-05) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2022-12-24) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manage r.app/Contents/Library/LoginItems/HP Device Monitor.app Page 5 Da_New_M2 2025-12-08 [Not Loaded] HP Product Research (HP Inc. - installed 2022-12-24) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Resea rch Manager.app/Contents/Library/LoginItems/HP Product Research.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-07-18) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Not Loaded] WeatherMenu (Apple - installed 2025-07-18) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app [Not Loaded] CCC User Agent (Bombich Software, Inc. - installed 2024-04-09) Modern Login Item ~/Library/Mobile Documents/com~apple~CloudDocs/Eric Stuff/House/computer electronics etc/Carbon Copy Clon er/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app Applications: 737 Apple apps 117 3rd party apps 31 x86-only apps 2 unsigned apps App Extensions: Widgets: [Loaded] PowerPointWidgetKit - /Applications/Microsoft PowerPoint.app [Loaded] CalendarWidgetExtension - /Applications/Microsoft Outlook.app [Loaded] WordWidgetKit - /Applications/Microsoft Word.app [Loaded] ExcelWidgetKit - /Applications/Microsoft Excel.app Plugins: [Loaded] Intents - /Applications/WhatsApp.app Safari extensions: [Loaded] Downie Extension New - /Applications/Downie 4.app [Loaded] Downie - /Applications/Downie 4.app Notification providers: [Loaded] ServiceExtension - /Applications/WhatsApp.app File providers: [Loaded] OneDrive File Provider - /Applications/OneDrive.app [Loaded] Dropbox - /Applications/Dropbox.app [Loaded] OneDrive File Provider - /Applications/OneDrive.localized/OneDrive.app Share services: [Loaded] Dropbox Transfer - /Applications/Dropbox.app [Loaded] OneNote - /Applications/Microsoft OneNote.app [Loaded] Send to Downie - /Applications/Downie 4.app Finder sync extensions: [Loaded] OneDrive Finder Integration - /Applications/OneDrive.localized/OneDrive.app [Not Loaded] OneDrive Finder Integration - /Applications/OneDrive.app [Loaded] Dropbox Finder Extension - /Applications/Dropbox.app QuickLook Previews: Page 6 Da_New_M2 2025-12-08 [Loaded] EtreCheckQuickLook - /Applications/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck MSTeamsAudioDevice: 2023.31.01.2 (Microsoft Corporation - installed 2023-08-07) Audio Plug-ins: Backup: Time Machine information is limited without Full Disk Access Performance: System Load: 3.09 (1 min ago) 3.26 (5 min ago) 2.86 (15 min ago) Nominal I/O usage: 1.48 MB/s File system: 9.68 seconds Write speed: 1684 MB/s Read speed: 2797 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 13 % Idle: 84 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) com.apple.WebKit.WebContent (21) 67.08 % (Apple) WindowServer 24.02 % (Apple) EtreCheckPro 19.02 % (Etresoft, Inc.) kernel _task 12.77 % (Apple) corespotlightd 9.30 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (21) 4.84 GB (Apple) Google Chrome Helper (Renderer) (6) 614 MB (Google LLC) Google Chrome Helper (4) 244 MB (Google LLC) Google Chrome 189 MB (Google LLC) EtreCheckPro 187 MB (Etresoft, Inc.) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) com.apple.WebKit.Networking 166 MB / 25 MB (Apple) mDNSResponder 143 MB / 41 MB (Apple) apsd 544 KB / 1 MB (Apple) netbiosd 214 KB / 113 KB (Apple) helpd 72 KB / 4 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) com.apple.WebKit.WebContent (21) 40 (Apple) WindowServer 6 (Apple) coreaudiod 3 (Apple) com.apple.WebKit.GPU (3) 2 (Apple) com.apple.WebKit.Networking (2) 2 (Apple) Virtual Memory Information: Physical RAM: 16 GB Page 7 Da_New_M2 2025-12-08 Free RAM: 67 MB Used RAM: 13.42 GB Cached files: 2.52 GB Available RAM: 2.58 GB Swap Used: 744 MB Software Installs (past 60 days): Install Date Name (Version) 2025-10-10 Microsoft AutoUpdate (4.81.25111027) - Installer 2025-10-10 Microsoft Word (16.103.25113013) - Installer 2025-10-14 Tag Editor 2 (2.0.1) - App Store 2025-10-14 Microsoft Excel (16.103.25113013) - Installer 2025-10-14 Microsoft OneNote (16.103.25113013) - Installer 2025-10-14 Microsoft Outlook (16.103.25113013) - Installer 2025-10-14 Microsoft PowerPoint (16.103.25113013) - Installer 2025-10-14 Microsoft Word (16.103.25113013) - Installer 2025-10-14 Microsoft OneDrive (25.216.1104) - Installer 2025-10-16 XProtectCloudKitUpdate (5319) - XProtectUpdateService 2025-10-16 XProtectPlistConfigData (5319) - Software update 2025-10-18 Microsoft AutoUpdate (4.81.25111027) - Installer 2025-10-18 OneDrive (25.184.0921) - App Store 2025-10-20 Microsoft Excel (16.103.25113013) - Installer 2025-10-20 Microsoft OneNote (16.103.25113013) - Installer 2025-10-20 Microsoft Outlook (16.103.25113013) - Installer 2025-10-20 Microsoft PowerPoint (16.103.25113013) - Installer 2025-10-20 Microsoft Word (16.103.25113013) - Installer 2025-10-21 XProtectPlistConfigData (5320) - Software update 2025-10-22 Microsoft OneDrive (25.216.1104) - Installer 2025-10-22 XProtectCloudKitUpdate (5321) - XProtectUpdateService 2025-10-22 XProtectPlistConfigData (5321) - Software update 2025-10-27 Microsoft OneDrive (25.216.1104) - Installer 2025-10-29 Microsoft Excel (16.103.25113013) - Installer 2025-10-29 Microsoft OneNote (16.103.25113013) - Installer 2025-10-29 Microsoft Outlook (16.103.25113013) - Installer 2025-10-29 Microsoft PowerPoint (16.103.25113013) - Installer 2025-10-29 Microsoft Word (16.103.25113013) - Installer 2025-10-29 Microsoft OneDrive (25.216.1104) - Installer 2025-10-29 Tag Editor 2 (2.0.2) - App Store 2025-11-03 Microsoft OneDrive (25.216.1104) - Installer 2025-11-04 Microsoft Excel (16.103.25113013) - Installer 2025-11-04 Microsoft OneNote (16.103.25113013) - Installer 2025-11-04 Microsoft Outlook (16.103.25113013) - Installer 2025-11-04 Microsoft Word (16.103.25113013) - Installer 2025-11-05 XProtectPlistConfigData (5322) - Software update 2025-11-05 XProtectPayloads (156) - Software update 2025-11-11 Microsoft AutoUpdate (4.81.25111027) - Installer 2025-11-11 Microsoft OneNote (16.103.25113013) - Installer 2025-11-11 Microsoft Outlook (16.103.25113013) - Installer 2025-11-11 XProtectCloudKitUpdate (5323) - XProtectUpdateService 2025-11-12 XProtectPlistConfigData (5323) - Software update 2025-11-12 Microsoft Excel (16.103.25113013) - Installer 2025-11-12 Microsoft PowerPoint (16.103.25113013) - Installer 2025-11-12 Microsoft Word (16.103.25113013) - Installer 2025-11-12 Microsoft OneDrive (25.216.1104) - Installer 2025-11-14 Microsoft Word (16.103.25113013) - Installer 2025-11-18 OneDrive (25.206.1021) - App Store Page 8 Da_New_M2 2025-12-08 2025-11-18 Microsoft OneDrive (25.216.1104) - Installer 2025-11-19 Microsoft Excel (16.103.25113013) - Installer 2025-11-19 Microsoft OneNote (16.103.25113013) - Installer 2025-11-19 Microsoft PowerPoint (16.103.25113013) - Installer 2025-11-25 Microsoft Excel (16.103.25113013) - Installer 2025-11-25 Microsoft OneNote (16.103.25113013) - Installer 2025-11-25 Microsoft Outlook (16.103.25113013) - Installer 2025-11-25 Microsoft PowerPoint (16.103.25113013) - Installer 2025-11-25 Microsoft Word (16.103.25113013) - Installer 2025-11-26 Microsoft Word (16.103.25113013) - Installer 2025-11-30 GlobalProtect (6.2.8-317) - Installer 2025-12-02 Microsoft Excel (16.103.25113013) - Installer 2025-12-02 Microsoft OneNote (16.103.25113013) - Installer 2025-12-02 Microsoft Outlook (16.103.25113013) - Installer 2025-12-02 Microsoft PowerPoint (16.103.25113013) - Installer 2025-12-02 Microsoft Word (16.103.25113013) - Installer 2025-12-03 Tag Editor 2 (2.0.3) - App Store 2025-12-05 OneDrive (25.216.1104) - App Store 2025-12-05 Microsoft OneDrive (25.216.1104) - Installer Diagnostics Information (past 60 days): 2025-12-08 11:23:02 com.apple.WebKit.WebContent - High CPU Use (9 times) First occurrence: 2025-12-02 21:44:16 Details: 479 2025-12-08 03:58:22 media-indexer - High CPU Use (7 times) First occurrence: 2025-12-01 07:53:59 Executable: /System/Library/PrivateFrameworks/AssistantServices.framework/Versions/A/XPCServices/media-inde xer.xpc/Contents/MacOS/media-indexer 2025-12-07 02:07:05 photoanalysisd - High CPU Use (6 times) First occurrence: 2025-12-01 08:04:44 Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2025-12-06 14:19:18 cloudd - High CPU Use Executable: /System/Library/PrivateFrameworks/CloudKitDaemon.framework/Support/cloudd 2025-12-05 23:50:38 fileproviderd - High CPU Use Executable: /System/Library/Frameworks/FileProvider.framework/Support/fileproviderd 2025-12-02 17:17:13 Firefox.app - High CPU Use Executable: /Applications/Firefox.app End of report Page 9