EtreCheck version: 5.3.3 (5036) Report generated: 2019-10-01 00:23:30 Download EtreCheck from https://etrecheck.com Runtime: 2:57 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Description: Mac very slow to open or do anything meaning almost impossible to use. Tried re-install macOS Mojave version 10.14.6 but no change or improv ement. Almost nothing on my internal HD, all data was stored on two ex ternal HDs which disconnected. Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (21.5-inch, Late 2013) iMac Model: iMac14,1 1 2.7 GHz Intel Core i5 (i5-4570R) CPU: 4-core 8 RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 ok BANK 1/DIMM0 - 4 GB DDR3 1600 ok Video Information: Intel Iris Pro - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes) disk1s1 - O****************2 (APFS) (Shared - 52.91 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.29 GB used) Mounted Volumes: disk1s1 - O****************2 1000.00 GB (Shared - 52.91 GB used - 942.03 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 4.29 GB used - 942.03 GB free) APFS Mount point: /private/var/vm Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.6 (18G103) Time since boot: About a day Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled 32-bit Applications: None System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 168 Apple tasks [Running] 117 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 171 Apple tasks [Running] 124 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-21) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-07-29) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2019-07-29) AirPlay: 2.0 (Apple - installed 2019-07-29) AppleAVBAudio: 760.6 (Apple - installed 2019-07-29) BridgeAudioSP: 5.52 (Apple - installed 2019-09-29) iSightAudio: 7.7.3 (Apple - installed 2019-07-29) Time Machine: Time Machine Not Configured! Performance: System Load: 1.25 (1 min ago) 1.24 (5 min ago) 1.13 (15 min ago) Nominal I/O speed: 0.09 MB/s File system: 26.65 seconds Write speed: 95 MB/s Read speed: 94 MB/s CPU Usage Snapshot: Type Overall System 2 % User 2 % Idle 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 11.70 % (?) EtreCheck 3.16 % (App Store) accountsd 0.37 % (Apple) ContactsAccountsService 0.15 % (Apple) Activity Monitor 0.07 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 466 MB (App Store) com.apple.WebKit.WebContent (2) 190 MB (Apple) App Store 144 MB (Apple) Dock 102 MB (Apple) Safari 93 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 1 MB / 113 KB (?) Mail 147 KB / 98 KB (Apple) SystemUIServer 0 B / 320 B (Apple) com.apple.siri.ClientFlow.ClientScripter 0 B / 0 B (Apple) routined 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 222 MB Used RAM: 3.71 GB Cached files: 4.07 GB Available RAM: 4.29 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-09-10 ViewNX-i 2019-09-28 MRTConfigData (1.49) 2019-09-29 Safari (13.0.1) 2019-10-01 EtreCheck (5.3.3) Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report