EtreCheckPro version: 6.8.11 (68081) Report generated: 2025-08-06 11:03:55 Download EtreCheckPro from https://etrecheck.com Runtime: 32:15 Performance: Poor Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Failing hard drive - This computer has a hard drive that appears to be failing. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Hardware Information: Status: Supported iMac Model: iMac19,2 3.60 GHz i3-8100 CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2400 BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2400 Video Information: Radeon Pro 555X - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (75.96 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (2.12 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.24 GB used) disk1s4 (APFS) [APFS Container] (10.26 GB used) disk1s4s1 - Macintosh HD (APFS) [APFS Snapshot] (10.26 GB used) disk1s5 - Update (APFS) (2 MB used) disk1s6 - VM (APFS) [APFS VM] (1.07 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 75.96 GB Shared values Size: 1000.00 GB Free: 910.22 GB Available: 954.75 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.12 GB Shared values Size: 1000.00 GB Free: 910.22 GB Available: 954.75 GB disk1s4s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 10.26 GB Shared values Size: 1000.00 GB Free: 910.22 GB Available: 954.75 GB disk1s5 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 2 MB Shared values Size: 1000.00 GB Free: 910.22 GB Available: 954.75 GB disk1s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1.07 GB Shared values Size: 1000.00 GB Free: 910.22 GB Available: 954.75 GB USB: USB 3.1 bus USB 3.1 bus Apple Inc. - FaceTime HD Camera (Built-in) Network: Interface en0: Ethernet Interface bridge0: Thunderbolt Bridge Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: iPhone iCloud is limited without Full Disk Access System Software: macOS Sonoma 14.7.1 (23H222) Installed 2024-11-28 Time since boot: Less than an hour Notifications: EtreCheckPro.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the legitimate list - probably OK System Launch Daemons: [Not Loaded] 44 Apple tasks [Loaded] 192 Apple tasks [Running] 164 Apple tasks [Other] 4 Apple tasks System Launch Agents: [Not Loaded] 23 Apple tasks [Loaded] 216 Apple tasks [Running] 186 Apple tasks Launch Daemons: [Loaded] jp.co.canon.MasterInstaller.plist (Not signed - installed 2025-04-01) Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2025-07-07) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Loaded] us.zoom.updater.login.check.plist (Zoom Video Communications, Inc. - installed 2025-07-07) Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --login-check [Loaded] us.zoom.updater.plist (Zoom Video Communications, Inc. - installed 2025-07-07) Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --update User Login Items: [Running] CIJSULAgent (Canon Inc. - installed 2025-04-01) Modern Login Item /Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility Lite.app/Contents/Library/LoginItems/CIJSULAgent.app [Running] CanonIJExtendedSurveyLaunchAgent (Canon Inc. - installed 2025-04-01) Modern Login Item /Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/MacOS/ESPController.app/Contents/Library/LoginItems/CanonIJExtendedSurveyLaunchAgent.app [Loaded] HPPSDrMonitorHelper (App Store - installed 2025-07-30) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app Applications: 653 Apple apps 37 3rd party apps 5 x86-only apps No unsigned apps App Extensions: Widgets: [Loaded] WordWidgetKit - /Applications/Microsoft Word.app [Loaded] ExcelWidgetKit - /Applications/Microsoft Excel.app QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Backup: Time Machine information is limited without Full Disk Access Performance: System Load: 2.36 (1 min ago) 1.74 (5 min ago) 0.94 (15 min ago) Nominal I/O usage: 2.24 MB/s File system: 76.75 seconds Write speed: 16 MB/s Read speed: 20 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 7 % Idle: 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 16.86 % (Etresoft, Inc.) WindowServer 10.76 % (Apple) Notes 5.00 % (Apple) kernel_task 2.42 % (Apple) spindump 1.24 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 793 MB (Etresoft, Inc.) Microsoft Excel 192 MB (App Store) com.apple.appkit.xpc.openAndSavePanelService (4) 169 MB (Apple) Microsoft Word 159 MB (App Store) Notes 104 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) apsd 40 KB / 501 KB (Apple) mDNSResponder 386 KB / 124 KB (Apple) rapportd 35 KB / 25 KB (Apple) nsurlsessiond 24 KB / 7 KB (Apple) assistantd 6 KB / 4 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) naturallanguaged 3 (Apple) Notes 1 (Apple) AppleSpell 1 (Apple) Safari 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 412 MB Used RAM: 3.43 GB Cached files: 4.17 GB Available RAM: 4.57 GB Swap Used: 512 KB Software Installs (past 60 days): Install Date Name (Version) 2025-06-11 XProtectPlistConfigData (5300) - Software update 2025-06-18 XProtectPlistConfigData (5301) - Software update 2025-06-25 XProtectPlistConfigData (5302) - Software update 2025-07-02 XProtectPlistConfigData (5303) - Software update 2025-07-07 Zoom Workplace (6.4.12.56699) - Installer 2025-07-08 XProtectPayloads (152) - Software update 2025-07-08 XProtectPlistConfigData (5304) - Software update 2025-07-12 Sky Go - Installer 2025-07-16 XProtectPlistConfigData (5305) - Software update 2025-07-23 XProtectPlistConfigData (5308) - Software update 2025-07-30 HP Smart (18.10.1) - App Store Diagnostics Information (past 60 days): 2025-08-05 17:37:09 com.apple.WebKit.WebContent High CPU Use (8 times) First occurrence: 2025-08-01 12:45:17 Details: "com.apple.Safari"(501) 2025-08-03 11:38:34 avconferenced Crash (3 times) First occurrence: 2025-07-30 10:06:21 Executable: /usr/libexec/avconferenced 2025-08-02 17:30:39 knowledgeconstructiond High CPU Use (2 times) First occurrence: 2025-07-30 16:38:50 Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/knowledgeconstructiond 2025-08-01 13:17:27 spotlightknowledged High CPU Use (2 times) First occurrence: 2025-07-30 16:25:47 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2025-07-30 10:05:24 AppleIDSettings Crash Executable: /System/Library/ExtensionKit/Extensions/AppleIDSettings.appex/Contents/MacOS/AppleIDSettings End of report