EtreCheckPro version: 6.8.6 (68057) Report generated: 2024-09-27 18:12:14 Download EtreCheckPro from https://etrecheck.com Runtime: 3:50 Performance: Good Problem: Apps are crashing Description: routined crashed on boot up Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Time Machine auto backup disabled - Time Machine auto backups are disabled. High battery cycle count - Your battery may be losing capacity. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Vintage hardware - This computer may be considered vintage. Hardware Information: MacBook Pro (15-inch, 2017) Status: Vintage MacBook Pro Model: MacBookPro14,3 2.9 GHz Quad-Core Intel Core i7 (i7-7820HQ) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/DIMM0 - 8 GB LPDDR3 2133 BANK 1/DIMM0 - 8 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 1127 Video Information: Intel HD Graphics 630 - VRAM: 1536 MB Color LCD (built-in) 3360 x 2100 Radeon Pro 560 - VRAM: 4 GB Drives: disk0 - APPLE SSD SM0512L 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (335.13 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (2.19 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.15 GB used) disk1s4 (APFS) [APFS Container] (9.35 GB used) disk1s4s1 - Macintosh HD (APFS) [APFS Snapshot] (9.35 GB used) disk1s5 - VM (APFS) [APFS VM] (1 MB used) disk1s6 - Update (APFS) (17 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 335.13 GB Shared values Size: 499.96 GB Free: 151.96 GB Available: 155.61 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.19 GB Shared values Size: 499.96 GB Free: 151.96 GB disk1s4s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.35 GB Shared values Size: 499.96 GB Free: 151.96 GB Available: 155.61 GB disk1s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1 MB Shared values Size: 499.96 GB Free: 151.96 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 17 MB Shared values Size: 499.96 GB Free: 151.96 GB USB: USB 3.0 bus Apple Inc. - Apple T1 Controller USB 3.1 bus USB 3.1 bus Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: macOS Ventura 13.7 (22H123) Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Apps: 6 Startup Items: noip2 Path: /Library/StartupItems/noip2 System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 203 Apple tasks [Running] 149 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 212 Apple tasks [Running] 168 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-03-13) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-03-13) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Not Loaded] com.google.GoogleUpdater.wake.system.plist (Google LLC - installed 2023-11-13) Command: /Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 --system [Not Loaded] com.google.keystone.daemon.plist (Not signed - installed 2023-11-10) [Not Loaded] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2023-11-23) Command: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app/Contents/MacOS/RTProtectionDaemon -i Malwarebytes-Mac-4.21.9.5141.pkg [Not Loaded] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2023-09-15) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Contents/MacOS/SettingsDaemon [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-09-15) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-03-13) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-11-10) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-11-10) [Not Loaded] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2023-09-15) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.app/Contents/MacOS/FrontendAgent User Launch Agents: [Not Loaded] com.DigiDNA.iMazing2Mac.Mini.plist (DigiDNA SARL - installed 2021-08-08) Executable: /Applications/iMazing.app/Contents/MacOS/iMazing Mini.app/Contents/MacOS/iMazing Mini [Running] com.amazon.music.plist (AMZN Mobile LLC - installed 2024-04-26) Executable: /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper [Not Loaded] com.amazon.music.startup.plist (Not signed - installed 2024-04-26) [Running] com.coconut-flavour.coconutBattery-Menu.plist (Christoph Sinai - installed 2021-03-16) Executable: /Applications/coconutBattery.app/Contents/Resources/coconutBattery Menu.app/Contents/MacOS/coconutBattery Menu [Not Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-07-04) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2024-07-04) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2024-07-04) [Not Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2020-05-06) Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpload [Not Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2020-05-06) Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate User Login Items: [Not Loaded] AdGuard Login Helper (App Store - installed 2024-08-26) Modern Login Item /Applications/AdGuard for Safari.app/Contents/Library/LoginItems/AdGuard Login Helper.app [Not Loaded] LoginHelper (App Store - installed 2022-02-22) Modern Login Item /Applications/Battery Health 2.app/Contents/Library/LoginItems/LoginHelper.app [Not Loaded] BatteryHealthHelper (App Store - installed 2019-03-25) Modern Login Item /Applications/Battery Health.app/Contents/Library/LoginItems/BatteryHealthHelper.app [Not Loaded] start_enpass (App Store - installed 2024-09-20) Modern Login Item /Applications/Enpass.app/Contents/Library/LoginItems/start_enpass.app [Not Loaded] Evernote Login Helper (App Store - installed 2024-09-26) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/Evernote Login Helper.app [Not Loaded] Garmin Express Service (Garmin International - installed 2024-06-03) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Not Loaded] crashreporter (Garmin International - installed 2024-06-03) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/MacOS/crashreporter.app [Not Loaded] ApplicationUpdater (Garmin International - installed 2024-06-03) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/Resources/ApplicationUpdater.app [Loaded] GetPlainTextHelper (App Store - installed 2018-02-09) Modern Login Item /Applications/Get Plain Text.app/Contents/Library/LoginItems/GetPlainTextHelper.app [Not Loaded] ivacyLauncher (PMG Pte. Ltd. - installed 2021-12-28) Modern Login Item /Applications/Ivacy.app/Contents/Library/LoginItems/ivacyLauncher.app [Loaded] Lockdown (App Store - installed 2022-03-02) Application /Applications/Lockdown.app [Not Loaded] LockdownMacLauncher (App Store - installed 2022-03-02) Modern Login Item /Applications/Lockdown.app/Contents/Library/LoginItems/LockdownMacLauncher.app [Not Loaded] MessengerHelper (App Store - installed 2024-09-25) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/MessengerHelper.app [Not Loaded] MessengerLoginHelper (App Store - installed 2024-09-25) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/MessengerLoginHelper.app [Loaded] NextDNSHelper (App Store - installed 2022-10-13) Modern Login Item /Applications/NextDNS.app/Contents/Library/LoginItems/NextDNSHelper.app [Not Loaded] No-IP DUC Helper (Vitalwerks Internet Solutions, LLC - installed 2018-05-24) Modern Login Item /Applications/No-IP DUC.app/Contents/Library/LoginItems/No-IP DUC Helper.app [Running] OverSight (Objective-See, LLC - installed 2024-09-24) Application /Applications/OverSight.app [Not Loaded] StartUpHelper (Spotify - installed 2024-04-03) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app Applications: 538 Apple apps 209 3rd party apps 77 x86-only apps 2 unsigned apps App Extensions: Safari extensions: [Loaded] PiPifier Button - /Applications/PiPifier.app [Loaded] Snip - Remove HTML Elements Extension - /Applications/Snip - Remove HTML Elements.app [Loaded] PayPal Honey - /Applications/PayPal Honey.app [Loaded] FakespotSafari Extension - /Applications/Fakespot.app [Loaded] ABP Control Panel - /Applications/Adblock Plus.app [Loaded] AdGuard for Safari - /Applications/AdGuard for Safari.app [Loaded] Grammarly for Safari - /Applications/Grammarly for Safari.app [Loaded] Enpass Extension - /Applications/Enpass.app Plugins: [Loaded] Intents - /Applications/WhatsApp.localized/WhatsApp.app Notification providers: [Loaded] ServiceExtension - /Applications/WhatsApp.localized/WhatsApp.app [Loaded] TwitterNotificationServiceExtension - /Applications/Twitter.app Widgets: [Loaded] Battery Health - /Applications/Battery Health.app [Loaded] Battery Health 2 - /Applications/Battery Health 2.app Share services: [Loaded] Twitter - /Applications/Twitter.app [Loaded] Evernote - /Applications/Evernote.app VPNs: [Loaded] Lockdown Mac Tunnel - /Applications/Lockdown.app [Loaded] NextDNSProxy - /Applications/NextDNS.app Ad-blockers: [Loaded] AdGuard Security - /Applications/AdGuard for Safari.app [Loaded] AdGuard General - /Applications/AdGuard for Safari.app [Loaded] AdGuard Social - /Applications/AdGuard for Safari.app [Loaded] AdGuard Custom - /Applications/AdGuard for Safari.app [Loaded] AdGuard Other - /Applications/AdGuard for Safari.app [Loaded] AdGuard Privacy - /Applications/AdGuard for Safari.app [Loaded] ABP - /Applications/Adblock Plus.app QuickLook Previews: [Loaded] EtreCheckQuickLook - /Applications/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Internet Plug-ins: AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-15) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-15) Backup: Auto backup: No Destinations: B******M [Network] (Last used) Total size: 949.55 GB Total number of backups: 57 Oldest backup: 2023-11-06 04:45:31 Last backup: 2024-09-17 16:29:34 Performance: System Load: 2.16 (1 min ago) 8.30 (5 min ago) 10.56 (15 min ago) Nominal I/O usage: 0.60 MB/s File system: 33.37 seconds Write speed: 1540 MB/s Read speed: 2319 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 4 % Idle: 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 17.92 % (Etresoft, Inc.) WindowServer 12.14 % (Apple) kernel_task 2.55 % (Apple) WhatsApp 1.32 % (App Store) analyticsd 1.32 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (5) 974 MB (Apple) EtreCheckPro 813 MB (Etresoft, Inc.) Quicken 492 MB (Quicken Inc.) plugin-container (7) 456 MB (Mozilla Corporation) Safari 423 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) diagnosticd 2 MB / 134 B (Apple) mDNSResponder 2 MB / 121 KB (Apple) Mail 565 KB / 125 KB (Apple) biometrickitd 227 KB / 144 KB (Apple) apsd 12 KB / 210 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 7 (Apple) WhatsApp 1 (App Store) Messages 1 (Apple) launchd 0 (Apple) trustd (4) 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 56 MB Used RAM: 8.48 GB Cached files: 7.46 GB Available RAM: 7.52 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2024-08-06 WhatsApp (2.2430.53) 2024-08-07 macOS 13.6.9 (13.6.9) 2024-08-13 Adobe Acrobat Reader (24.002.21005) (24.002.21005) 2024-08-26 AdGuard for Safari (1.11.19) 2024-09-02 Adblock Plus (2.2.16) 2024-09-03 XProtectPayloads (145) 2024-09-10 ‎WhatsApp (24.18.77) 2024-09-12 Adobe Acrobat Reader (24.003.20112) (24.003.20112) 2024-09-17 Mobile Device (1.0.0.0) 2024-09-19 Adobe Acrobat Reader (24.003.20121) (24.003.20121) 2024-09-20 XProtectPlistConfigData (5274) 2024-09-20 Enpass (6.11.3) 2024-09-24 Safari (18.0) 2024-09-24 macOS 13.7 (13.7) 2024-09-25 Messenger (220.1) 2024-09-26 MRTConfigData (1.93) 2024-09-26 Evernote (10.107.3) Diagnostics Information (past 60 days): 2024-09-27 17:58:43 routined Crash (22 times) First occurrence: 2024-09-24 10:42:46 Executable: /usr/libexec/routined Details: libsystem_c.dylib: abort() called 2024-09-25 15:12:01 bluetoothd Crash (2 times) Executable: /usr/sbin/bluetoothd Details: libsystem_c.dylib: abort() called 2024-09-24 10:25:56 accountsd Crash Executable: /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd 2024-09-23 09:40:52 knowledge-agent High CPU Use Executable: /usr/libexec/knowledge-agent 2024-08-10 11:06:52 /Library/Logs/DiagnosticReports/.com.apple.WebKit.WebContent_2024-08-10-110652_B*******************8.cpu_resource.diag High CPU Use 2024-08-10 07:24:22 /Library/Logs/DiagnosticReports/.com.apple.WebKit.WebContent_2024-08-10-072422_B*******************8.cpu_resource.diag High CPU Use 2024-08-09 10:57:07 /Library/Logs/DiagnosticReports/.com.apple.WebKit.WebContent_2024-08-09-105707_B*******************8.cpu_resource.diag High CPU Use End of report