EtreCheckPro version: 6.6.1 (66021)
Report generated: 2022-07-05 20:00:02
Download EtreCheckPro from https://etrecheck.com
Runtime: 8:26
Performance: Good

Problem: Other problem
Description: 
upgraded to Monterey 12.4 and Finder continues to fully operate only i
ntermittently i.e. does not load all desktop items particularly all 5 
(4 external) drives, will not shut down or restart computer, fails to 
switch users nor will it relaunch.  Iâ  ve installed 12.4 about 6 times 
and the problems appear with my other user and also occur in SafeMode.
  Was previously using Big Sur 11.6.

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Time Machine backup out-of-date - The last Time Machine backup is over 10 days old.
  Hard drive too slow - The hard drive in this computer is too slow.
  Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Apps hanging - There have been numerous app hangs.
  Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
  Clean up - There are orphan files that could be removed.
  Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
  x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.

Hardware Information:
  iMac (Retina 4K, 21.5-inch, 2019)
  iMac Model: iMac19,2
  3.6 GHz Quad-Core Intel Core i3 (i3-8100) CPU: 4-core
  8 GB RAM - Upgradeable by an Apple Authorized Service Provider
    BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2400  
    BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2400  

Video Information:
  Radeon Pro 555X - VRAM: 2 GB
    iMac (built-in) 4096 x 2304

Drives:
  disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) 
  Internal SATA 3 Gigabit Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Container] 1000.00 GB
      disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes)
        disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 428.75 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 402 MB used)
        disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.12 GB used)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used)
        disk1s5 (APFS) [APFS Container] (Shared - 15.23 GB used)
          disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.23 GB used)
        disk1s6 - Update (APFS) (Shared - 5 MB used)

  disk2 - Hitachi HDT721010SLA360 1.00 TB
  External USB 480 Mbit/s USB
    disk2s1 [Partition Map] 32 KB
    disk2s3 - s***********e (Journaled HFS+) 113.82 GB (79.06 GB used)
    disk2s5 - o*********p (Journaled HFS+) 886.12 GB (602.75 GB used)

  disk3 - WD My Passport 0839 1.00 TB
  External USB 5 Gbit/s USB
    disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk3s2 - P****s (Journaled HFS+) 999.83 GB (361.83 GB used)

  disk4 - WD My Passport 25E4 3.00 TB
  External USB 5 Gbit/s USB
    disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk4s2 - n********p (Journaled HFS+) 3.00 TB (2.04 TB used)

Mounted Volumes:
  disk1s1 - Macintosh HD - Data [APFS Virtual drive]
    1000.00 GB (Shared - 428.75 GB used, 559.94 GB available, 549.99 GB free)
    APFS
    Mount point: /System/Volumes/Data

  disk1s2 - Preboot [APFS Preboot]
    1000.00 GB (Shared - 402 MB used, 549.99 GB free)
    APFS
    Mount point: /System/Volumes/Preboot

  disk1s4 - VM [APFS VM]
    1000.00 GB (Shared - 4.30 GB used, 549.99 GB free)
    APFS
    Mount point: /System/Volumes/VM

  disk1s5s1 - Macintosh HD [APFS Snapshot]
    1000.00 GB (Shared - 15.23 GB used, 559.94 GB available, 549.99 GB free)
    APFS
    Mount point: /
    Read-only: Yes

  disk1s6 - Update
    1000.00 GB (Shared - 5 MB used, 549.99 GB free)
    APFS
    Mount point: /System/Volumes/Update

  disk2s3 - s***********e
    113.82 GB (79.06 GB used, 34.77 GB available, 34.76 GB free)
    Journaled HFS+
    Mount point: /Volumes/s***********e
    Owners enabled: No

  disk2s5 - o*********p
    886.12 GB (602.75 GB used, 283.39 GB available, 283.37 GB free)
    Journaled HFS+
    Mount point: /Volumes/o*********p
    Owners enabled: No

  disk3s2 - P****s
    999.83 GB (361.83 GB used, 638.02 GB available, 638.00 GB free)
    Journaled HFS+
    Mount point: /Volumes/P****s
    Owners enabled: No

  disk4s2 - n********p
    3.00 TB (2.04 TB used, 960.81 GB available, 960.80 GB free)
    Journaled HFS+
    Mount point: /Volumes/n********p

Network:
  Interface en0: Ethernet
  Interface en1: Wi-Fi
    802.11 a/b/g/n/ac
  Interface bridge0: Thunderbolt Bridge

System Software:
  macOS Monterey 12.4 (21F79) 
  Time since boot: About an hour

Notifications:
  EtreCheckPro.app
    one notification

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple and Malwarebytes

Unsigned Files:
  Launchd: /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist
    Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac
    Details: Exact match found in the legitimate list - probably OK

  Launchd: ~/Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist
    Executable: /Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyncClient --sync com.apple.Safari --entitynames com.apple.bookmarks.Bookmark,com.apple.bookmarks.Folder
    Details: Exact match found in the legitimate list - probably OK

  Plugin: /Library/Internet Plug-Ins/CitrixICAClientPlugIn.plugin
  Plugin: ~/Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin
  Plugin: ~/Library/Internet Plug-Ins/Move_Media_Player.plugin

  Apps: 4

Old Applications:
  14 x86-only apps

Kernel Extensions:
  /Library/Extensions
    [Not Loaded] CiscoVPN.kext - com.cisco.nke.ipsec (2.0.1)
    [Not Loaded] hp_qc_io_enabler.kext - com.hp.hpio.hp_psa530_630_io_enabler (1.1.0)
    [Not Loaded] hp_psa640_io_enabler.kext - com.hp.hpio.hp_psa640_io_enabler (1.1.0)
    [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.11.0 - SDK 10.8)
    [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.2.0)
    [Not Loaded] hp_designjet_series.kext - com.hp.print.hpio.Designjet.kext (2.4.0 - SDK 10.8)
    [Not Loaded] hp_Deskjet_io_enabler.kext - com.hp.print.hpio.Deskjet.kext (4.0.4 - SDK 10.8)
    [Not Loaded] hp_Inkjet_io_enabler.kext - com.hp.print.hpio.Inkjet.kext (4.0.4 - SDK 10.8)
    [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (3.2.1 - SDK 10.8)
    [Not Loaded] hp_Inkjet2_io_enabler.kext - com.hp.print.hpio.Inkjet2.kext (4.0.4 - SDK 10.8)
    [Not Loaded] hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (3.3.3 - SDK 10.8)
    [Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (4.1.2 - SDK 10.8)
    [Not Loaded] hp_Inkjet5_io_enabler.kext - com.hp.print.hpio.Inkjet5.kext (3.0.4 - SDK 10.8)
    [Not Loaded] hp_Inkjet9_io_enabler.kext - com.hp.print.hpio.Inkjet9.kext (2.3.1 - SDK 10.8)
    [Not Loaded] hp_Laserjet_io_enabler.kext - com.hp.print.hpio.Laserjet.kext (2.0.3 - SDK 10.8)
    [Not Loaded] hp_Officejet_io_enabler.kext - com.hp.print.hpio.Officejet.kext (4.0.6 - SDK 10.8)
    [Not Loaded] hp_Photosmart_io_enabler.kext - com.hp.print.hpio.Photosmart.kext (5.0.4 - SDK 10.8)
    [Not Loaded] hp_PhotosmartPro_io_enabler.kext - com.hp.print.hpio.PhotosmartPro.kext (4.0.3 - SDK 10.8)
    [Not Loaded] hp_Inkjet7_io_enabler.kext - com.hp.print.hpio.inkjet7.kext (2.0.4 - SDK 10.8)
    [Not Loaded] hp_Inkjet8_io_enabler.kext - com.hp.print.hpio.inkjet8.kext (4.2.4 - SDK 10.8)
    [Not Loaded] LexmarkUSBMerge.kext - com.lexmark.print.usbmerge (1.16.11)
    [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8)
    [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9)

System Launch Daemons:
  [Not Loaded]  40 Apple tasks
  [Loaded]  186 Apple tasks
  [Running]  153 Apple tasks
  [Other]  One Apple task

System Launch Agents:
  [Not Loaded]  15 Apple tasks
  [Loaded]  184 Apple tasks
  [Running]  158 Apple tasks

Launch Daemons:
  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-08)
  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-08)
  [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2022-05-31)
  [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2022-04-27)

Launch Agents:
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-08)
  [Loaded] com.citrix.AuthManager_Mac.plist (Not signed - installed 2013-10-22)
  [Other] com.citrix.ReceiverHelper.plist (Not signed - installed )
  [Other] com.citrix.ServiceRecords.plist (Not signed - installed 2013-10-22)
  [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2022-04-27)

User Launch Agents:
  [Other] com.adobe.ARM.***.plist (Not signed - installed )
  [Loaded] com.apple.SafariBookmarksSyncer.plist (Not signed - installed 2009-11-10)
  [Other] com.epicgames.launcher.plist (Not signed - installed 2019-08-17)
  [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2021-03-30)

User Login Items:
  [Not Loaded] SpeedTestHelper (App Store - installed 2022-06-14)
    Modern Login Item
    /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app

  [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-18)
    Modern Login Item
    /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app

Internet Plug-ins:
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-13)
  CitrixICAClientPlugIn: 11.8.2 (? - installed 2020-03-15)
  AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-13)
  iPhotoPhotocast: 7.0 (Apple - installed 2020-03-15)
  ZoomUsPlugIn: 5.0.1 (23508.0430) (Zoom Video Communications, Inc. - installed 2020-05-04)

Backup:
  Skip System Files: No
  Mobile backups: No
  Auto backup: Yes
  Destinations: 
    n********p [Local] (Last used)
      Total size: 3.00 TB
      Total number of backups: 265
      Oldest backup: 2017-06-06 21:45:42
      Last backup: 2022-06-23 09:24:27
  2 local snapshots
  Oldest local snapshot: 2022-07-05 18:43:37
  Last local snapshot: 2022-07-05 19:02:33

Performance:
  System Load: 2.62 (1 min ago) 2.80 (5 min ago) 2.44 (15 min ago)
  Nominal I/O usage: 2.54 MB/s
  File system: 76.37 seconds
  Write speed: 46 MB/s
  Read speed: 49 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 9 %
  User: 15 %
  Idle: 76 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  mds_stores 22.58 % (Apple)
  mdworker_shared (17) 21.05 % (Apple)
  EtreCheckPro 13.50 % (Etresoft, Inc.)
  backupd 12.82 % (Apple)
  kernel_task 9.14 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheckPro 644 MB (Etresoft, Inc.)
  mds_stores 274 MB (Apple)
  MTLCompilerService (8) 253 MB (Apple)
  mdworker_shared (25) 168 MB (Apple)
  Dock 130 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  mDNSResponder 822 KB / 146 KB (Apple)
  rapportd 19 KB / 24 KB (Apple)
  apsd 8 KB / 8 KB (Apple)
  netbiosd 5 KB / 3 KB (Apple)
  ThumbnailExtension_macOS 0 B / 0 B (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  mdworker_shared (25) 6 (Apple)
  mdworker_shared (17) 4 (Not signed)
  backupd 4 (Apple)
  mds_stores 4 (Apple)
  WindowServer 3 (Apple)

Virtual Memory Information:
  Physical RAM: 8 GB

  Free RAM: 504 MB
  Used RAM: 4.14 GB
  Cached files: 3.37 GB

  Available RAM: 3.86 GB
  Swap Used: 0 B

Software Installs (past 60 days):
  Install Date Name (Version)
  2022-05-31 Malwarebytes for Mac (1.0)
  2022-06-12 Safari (15.5)
  2022-06-12 macOS 11.6.7 (11.6.7)
  2022-06-13 macOS Monterey (12.4)
  2022-06-14 Speedtest (1.25)
  2022-06-14 PhotoSweeper (4.4.0)
  2022-06-14 iMovie (10.3.3)
  2022-06-21 Numbers (12.1)
  2022-06-21 Pages (12.1)
  2022-06-21 Keynote (12.1)
  2022-06-28 Adobe Acrobat Reader DC (22.001.20142) (22.001.20142)
  2022-07-05 macOS 12.4 (12.4)
  2022-07-05 MRTConfigData (1.93)
  2022-07-05 XProtectPlistConfigData (2161)
  2022-07-05 XProtectPayloads (64)

Clean up:
  ~/Library/LaunchAgents/com.adobe.ARM.***.plist
    /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper
    Executable not found
  ~/Library/LaunchAgents/com.epicgames.launcher.plist
    /Applications/Epic Games Launcher.app
    Executable not found
  /Library/LaunchAgents/com.citrix.ServiceRecords.plist
    /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords
    Executable not found
  /Library/LaunchAgents/com.citrix.ReceiverHelper.plist
    /usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper
    Executable not found

Diagnostics Information (past 7-30 days):
  2022-07-05 16:13:55 Finder.app Hang (6 times)
    Executable: /System/Library/CoreServices/Finder.app

  2022-07-04 17:02:10 Firefox.app Hang (3 times)
    Executable: /Applications/Firefox.app

  2022-07-03 09:23:23 photoanalysisd High CPU Use
    Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd

  2022-07-02 17:31:58 Kernel Panic (4 times)
    Details:
      panic(cpu 1 caller 0xffffff800dd67978): watchdog timeout: no checkins 
      from watchdogd in 306 seconds (159 totalcheckins since monitoring last
       enabled), shutdown in progress
      Panicked task 0xffffff9bc802c670: 196 threads: pid 0: kernel_task


  2022-07-01 16:22:56 Solitaire Forever II.app High CPU Use
    Executable: /Applications/Solitaire Forever II.app

  2022-07-01 14:07:42 triald High CPU Use (2 times)
    Executable: /usr/libexec/triald

  2022-07-01 11:46:09 AMPLibraryAgent Crash
    Executable: /System/Library/PrivateFrameworks/AMPLibrary.framework/Versions/A/Support/AMPLibraryAgent
    Details:
      libsystem_c.dylib: abort() called

  2022-06-30 16:17:54 GeForceNOW Crash
    Executable: /Applications/GeForceNOW.app

  2022-06-30 13:18:11 App Store.app Hang
    Executable: /System/Applications/App Store.app

  2022-06-29 18:22:40 OtherUsersStorageExtension High CPU Use (3 times)
    Executable: /System/Library/PrivateFrameworks/StorageManagement.framework/PlugIns/OtherUsersStorageExtension.appex/Contents/MacOS/OtherUsersStorageExtension


End of report