WORKING EtreCheck version: 5.4.3 (5052) Report generated: 2019-10-20 18:11:09 Download EtreCheck from https://etrecheck.com Runtime: 1:35 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: Intermittent internet access. Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. Insufficient permissions - EtreCheck running under a standard user. Diagnostic information may not be available. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Pro (Retina, 15-inch, Mid 2015) MacBook Pro Model: MacBookPro11,5 1 2.5 GHz Quad-Core Intel Core i7 (i7-4870HQ) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 Battery: Health = Normal - Cycle count = 304 Video Information: AMD Radeon R9 M370X - VRAM: 2 GB Intel Iris Pro - VRAM: 1536 MB Color LCD 2880 x 1800 Drives: disk0 - APPLE SSD SM0512G 500.28 GB (Solid State - TRIM: Yes) Internal PCI 8.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 452.00 GB disk1 [APFS Virtual drive] 452.00 GB (Shared by 5 volumes) disk1s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 327.76 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 10.73 GB used) disk0s3 - B******P (MS-DOS FAT12) 48.07 GB (42.72 GB used) Mounted Volumes: disk0s3 - B******P 48.07 GB (42.72 GB used - 5.34 GB free) MS-DOS FAT12 Mount point: /Volumes/B******P disk1s1 - M************ Data [APFS Virtual drive] 452.00 GB (Shared - 327.76 GB used - 111.67 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 452.00 GB (Shared - 1.07 GB used - 111.67 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 452.00 GB (Shared - 10.73 GB used - 111.67 GB free) APFS Mount point: / Read-only: Yes Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en4: iPhone Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15 (19A602) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled 32-bit Applications: 11 32-bit apps System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 196 Apple tasks [Running] 97 Apple tasks System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 190 Apple tasks [Running] 112 Apple tasks Time Machine: Time Machine Not Configured! Performance: System Load: 2.49 (1 min ago) 0.82 (5 min ago) 0.32 (15 min ago) Nominal I/O speed: 15.39 MB/s File system: 22.09 seconds Write speed: 1361 MB/s Read speed: 1991 MB/s CPU Usage Snapshot: Type Overall System 3 % User 7 % Idle 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) com.apple.WebKit.WebContent.xpc (4) 29.03 % (Apple) Other processes 23.68 % (?) EtreCheck 21.71 % (App Store) Safari 0.85 % (Apple) iconservicesagent 0.83 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 568 MB (App Store) com.apple.WebKit.WebContent.xpc (4) 529 MB (Apple) Dock 96 MB (Apple) Safari 77 MB (Apple) accountsd 47 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) com.apple.WebKit.Networking.xpc 2 MB / 728 KB (Apple) Other processes 13 KB / 10 KB (?) SystemUIServer 0 B / 64 B (Apple) mdworker_shared 0 B / 0 B (Apple) TextEdit 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 10.68 GB Used RAM: 3.59 GB Cached files: 1.73 GB Available RAM: 12.41 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-09-30 Microsoft Office for Mac License Removal Tool 2.1 2019-09-30 Microsoft Office 2019-09-30 Safari (13.0.1) 2019-10-05 Microsoft Word 2019-10-05 Microsoft PowerPoint 2019-10-05 Microsoft Excel 2019-10-09 Adobe Flash Player 2019-10-09 Adobe Pepper Flash Player 2019-10-12 Numbers (6.0) 2019-10-12 Keynote (9.0) 2019-10-12 Pages (8.0) 2019-10-12 MovieMator Video Editor Pro (2.8.0) 2019-10-19 EtreCheck (5.4.3) Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. Run as an administrator account to see more information. End of report NONWORKING After surfing for a bit, internet stopped working: EtreCheck version: 5.4.3 (5052) Report generated: 2019-10-20 19:27:41 Download EtreCheck from https://etrecheck.com Runtime: 1:31 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: Internet stopped working Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Insufficient permissions - EtreCheck running under a standard user. Diagnostic information may not be available. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Pro (Retina, 15-inch, Mid 2015) MacBook Pro Model: MacBookPro11,5 1 2.5 GHz Quad-Core Intel Core i7 (i7-4870HQ) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 Battery: Health = Normal - Cycle count = 304 Video Information: AMD Radeon R9 M370X - VRAM: 2 GB Intel Iris Pro - VRAM: 1536 MB Color LCD 2880 x 1800 Drives: disk0 - APPLE SSD SM0512G 500.28 GB (Solid State - TRIM: Yes) Internal PCI 8.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 452.00 GB disk1 [APFS Virtual drive] 452.00 GB (Shared by 5 volumes) disk1s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 328.01 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 10.73 GB used) disk0s3 - B******P (MS-DOS FAT12) 48.07 GB (42.72 GB used) Mounted Volumes: disk0s3 - B******P 48.07 GB (42.72 GB used - 5.34 GB free) MS-DOS FAT12 Mount point: /Volumes/B******P disk1s1 - M************ Data [APFS Virtual drive] 452.00 GB (Shared - 328.01 GB used - 111.42 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 452.00 GB (Shared - 1.07 GB used - 111.42 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 452.00 GB (Shared - 10.73 GB used - 111.42 GB free) APFS Mount point: / Read-only: Yes Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en4: iPhone Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15 (19A602) Time since boot: About an hour Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled 32-bit Applications: 11 32-bit apps System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 189 Apple tasks [Running] 104 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 191 Apple tasks [Running] 110 Apple tasks Time Machine: Time Machine Not Configured! Performance: System Load: 1.43 (1 min ago) 1.73 (5 min ago) 1.74 (15 min ago) Nominal I/O speed: 1.88 MB/s File system: 21.44 seconds Write speed: 1063 MB/s Read speed: 1983 MB/s CPU Usage Snapshot: Type Overall System 3 % User 5 % Idle 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheck 27.73 % (App Store) Other processes 25.96 % (?) iconservicesagent 1.61 % (Apple) WiFiAgent 0.39 % (Apple) SystemUIServer 0.37 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 546 MB (App Store) Dock 205 MB (Apple) Safari 147 MB (Apple) com.apple.WebKit.Networking.xpc 113 MB (Apple) com.apple.WebKit.WebContent.xpc (6) 96 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) com.apple.WebKit.Networking.xpc 4 MB / 1 MB (Apple) Other processes 76 KB / 27 KB (?) NEIKEv2Provider.appex 568 B / 908 B (Apple) SystemUIServer 0 B / 64 B (Apple) mdworker_shared 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 5.64 GB Used RAM: 6.41 GB Cached files: 3.95 GB Available RAM: 9.59 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-09-30 Microsoft Office for Mac License Removal Tool 2.1 2019-09-30 Microsoft Office 2019-09-30 Safari (13.0.1) 2019-10-05 Microsoft Word 2019-10-05 Microsoft PowerPoint 2019-10-05 Microsoft Excel 2019-10-09 Adobe Flash Player 2019-10-09 Adobe Pepper Flash Player 2019-10-12 Numbers (6.0) 2019-10-12 Keynote (9.0) 2019-10-12 Pages (8.0) 2019-10-12 MovieMator Video Editor Pro (2.8.0) 2019-10-19 EtreCheck (5.4.3) Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. Run as an administrator account to see more information. End of report