EtreCheckPro version: 6.3.3 (6D020) Report generated: 2021-01-24 12:53:06 Download EtreCheckPro from https://etrecheck.com Runtime: 10:14 Performance: Poor Problem: Beachballing Description: Apps not launching, finder gives beachball Major Issues: Anything that appears on this list needs immediate attention. Failing hard drive - This computer has a hard drive that appears to be failing. Safe mode - This computer is running in Safe Mode. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Time Machine auto backup disabled - Time Machine auto backups are disabled. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Vintage hardware - This computer may be considered vintage. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (21.5-inch, Late 2012) - Vintage! iMac Model: iMac13,1 2.7 GHz Quad-Core Intel Core i5 (i5-3330S) CPU: 4-core 8 RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Video Information: NVIDIA GeForce GT 640M - VRAM: 512 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD ST1000LM024 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 313.69 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 28 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 526 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.14 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 1000.00 GB (Shared - 313.69 GB used, 668.36 GB available, 667.91 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 4.30 GB used, 667.91 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 1000.00 GB (Shared - 11.14 GB used, 668.36 GB available, 667.91 GB free) APFS Mount point: / Read-only: Yes Network: Interface usbmodem1a135: Nokia 6350 Interface Bluetooth-Modem: Bluetooth DUN Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.7 (19H15) Time since boot: Less than an hour Safe Mode: Enabled Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.fitbit.galileod.plist Executable: /Library/Application Support/Fitbit Connect/galileod Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin Plugin: /Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin Preference Pane: /Library/PreferencePanes/VersionCueCS3.prefPane Preference Pane: /Library/PreferencePanes/Flip4Mac WMV.prefPane Preference Pane: /Library/PreferencePanes/KeyAccessPref.prefPane 32-bit Applications: 72 32-bit apps System Extensions: [Not Loaded] Cisco AnyConnect Socket Filter Extension - version 4.9.04053 (Cisco - 2020-11-19) Application: /Applications/Cisco/Cisco AnyConnect Socket Filter.app - version 4.9.04053 (Cisco - 2020-12-10) Kernel Extensions: /Applications/Google Drive File Stream.app [Not Loaded] dfsfuse.kext (43.0 - SDK 10.15) /Library/Extensions [Not Loaded] CiscoVPN.kext (2.0.1) [Not Loaded] MacOSXCameraDriver.kext (1.0.0) [Not Loaded] Dropbox.kext (1.8.1 - SDK 10.11) Startup Items: KeyAccess Path: /Library/StartupItems/KeyAccess System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 189 Apple tasks [Running] 108 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 181 Apple tasks [Running] 113 Apple tasks [Other] 3 Apple tasks Launch Agents: [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-11-03) [Not Loaded] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-07-18) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-18) [Not Loaded] com.cisco.anyconnect.gui.plist (Cisco - installed 2020-12-10) [Not Loaded] com.cisco.anyconnect.notification.plist (Cisco - installed 2020-12-10) [Not Loaded] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2020-11-27) [Not Loaded] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2020-11-27) [Not Loaded] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2020-11-27) [Not Loaded] com.citrix.WebLauncher.plist (Citrix Systems, Inc. - installed 2020-11-27) [Not Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-10-25) [Not Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-10-25) [Not Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-11-05) [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-01-13) Launch Daemons: [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-09-25) [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-09-25) [Not Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-07-18) [Not Loaded] com.adobe.versioncueCS3.plist (? e716f322 - installed 2009-03-03) [Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-01-23) [Not Loaded] com.cisco.anyconnect.vpnagentd.plist (Cisco - installed 2020-11-19) [Not Loaded] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2020-11-27) [Not Loaded] com.fitbit.galileod.plist (? 485714a8 - installed 2017-03-23) [Not Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-10-25) [Not Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-11-05) [Not Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-11-05) [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-01-13) [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-10-12) [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (? 0 - installed 2020-11-05) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) User Login Items: [Not Loaded] 1Password Extension Helper (AgileBits Inc. - installed 2020-11-17) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Extension Helper.app [Not Loaded] 1Password Launcher (AgileBits Inc. - installed 2020-11-17) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Launcher.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-11-05) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-11-05) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] StartUpHelper (Spotify - installed 2020-03-04) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] Trello Login Helper (App Store - installed 2020-06-16) Modern Login Item /Applications/Trello.app/Contents/Library/LoginItems/Trello Login Helper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-18) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-11-04) Silverlight: 5.1.20513.0 (? - installed 2013-07-20) AdobePDFViewer: 20.013.20064 (Adobe Systems, Inc. - installed 2020-11-04) Flip4Mac WMV Plugin: 3.2.0.16 (? - installed 2013-07-19) OfficeLiveBrowserPlugin: 12.3.3 (? - installed 2013-07-17) iPhotoPhotocast: 7.0 (Apple - installed 2013-07-17) Safari Extensions: 1Password (AgileBits Inc. - installed 2020-11-17) Honey (App Store - installed 2020-11-11) 3rd Party Preference Panes: Adobe Version Cue CS3 (? - installed 2013-07-17) Flip4Mac WMV (? - installed 2013-03-29) KeyAccess (? - installed 2013-07-17) Backup: Skip System Files: No Auto backup: No Volumes being backed up: Destinations: G******************C [Local] (Last used) Total size: 4.00 TB Total number of backups: 47 Oldest backup: 2020-08-01 23:07:05 Last backup: 2021-01-18 19:20:40 Performance: System Load: 1.74 (1 min ago) 1.38 (5 min ago) 1.23 (15 min ago) Nominal I/O speed: 4.08 MB/s File system: 40.66 seconds Write speed: 69 MB/s Read speed: 73 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 2 % Idle: 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 7.02 % (Etresoft, Inc.) warmd 6.08 % (Apple) WindowServer 4.26 % (Apple) kernel_task 1.00 % (Apple) softwareupdated 0.00 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 502 MB (Etresoft, Inc.) CVMCompiler 125 MB (Apple) iconservicesagent (2) 108 MB (Apple) Finder 86 MB (Apple) WindowServer 74 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 126 KB / 55 KB (Apple) apsd 5 KB / 4 KB (Apple) netbiosd 4 KB / 2 KB (Apple) SystemUIServer 0 B / 96 B (Apple) softwareupdated 0 B / 0 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) CVMCompiler 10 (Apple) warmd 4 (Apple) com.apple.Safari.SafeBrowsing.Service 4 (Apple) WindowServer 2 (Apple) dasd 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 3.89 GB Used RAM: 2.60 GB Cached files: 1.51 GB Available RAM: 5.40 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2021-01-08 Security Update 2020-001 (10.15.7) 2021-01-08 EPSON Printer Software Update (3.3) 2021-01-09 MRTConfigData (1.72) 2021-01-13 Microsoft AutoUpdate (4.31.21011103) 2021-01-13 Microsoft Word (16.45.21011103) 2021-01-13 Microsoft PowerPoint (16.45.21011103) 2021-01-13 Microsoft Outlook (16.45.21011103) 2021-01-13 Microsoft Excel (16.45.21011103) 2021-01-13 Microsoft OneNote (16.45.21011103) Clean up: /Library/LaunchDaemons/com.adobe.versioncueCS3.plist /Library/Application Support/Adobe/Adobe Version Cue CS3/Server/bin/VersionCueCS3d Executable not found Diagnostics Information (past 7-30 days): 2021-01-23 14:26:13 ProtectedCloudKeySyncing Crash Executable: /System/Library/PrivateFrameworks/ProtectedCloudStorage.framework/Helpers/ProtectedCloudKeySyncing Details: dyld3 mode End of report