EtreCheckPro version: 6.6.1 (66021) Report generated: 2022-06-25 10:56:44 Download EtreCheckPro from https://etrecheck.com Runtime: 10:47 Performance: Below Average Problem: Computer is too slow Description: Imac has become more and more slow, and has become very painful to use , but I cant upgrade at this time and really want to try and improve i t. Opening programs, using them, doing anything, on any app is very ve ry slow and sometimes unresponsive at all. I felt this became signific antly worse after last upgrade, and is getting progressivly worse. I h ave some graphics software on the system and am lately trying to use C orel Draw (often have to force it to quit or find it unusable so slow) . There may be old apps etc as I have moved from mac to mac over many years but I am not sure what I need to delete etc Major Issues: Anything that appears on this list needs immediate attention. Hard drive too slow - The hard drive in this computer is too slow. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Small backup drive - Time Machine backup drive is too small. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) iMac Model: iMac18,2 3 GHz Quad-Core Intel Core i5 (i5-7400) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 555 - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 488.75 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 361 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.12 GB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk1s5 (APFS) [APFS Container] (Shared - 15.24 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.24 GB used) disk1s6 - Update (APFS) (Shared - 3 MB used) disk3 - StoreJet Transcend 1.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - T*******d (Mac OS Extended (Case-sensitive, Journaled)) 999.86 GB (614.03 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 1000.00 GB (Shared - 488.75 GB used, 529.01 GB available, 494.32 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 1000.00 GB (Shared - 361 MB used, 494.32 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 1 MB used, 494.32 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 1000.00 GB (Shared - 15.24 GB used, 529.01 GB available, 494.32 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 1000.00 GB (Shared - 3 MB used, 494.32 GB free) APFS Mount point: /System/Volumes/Update disk3s2 - T*******d 999.86 GB (614.03 GB used, 385.84 GB free) Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/T*******d Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge iCloud Status: one pending file System Software: macOS Monterey 12.4 (21F79) Time since boot: About an hour Notifications: Microsoft Outlook.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Trusteer Unsigned Files: Launchd: /Library/LaunchDaemons/org.wireshark.ChmodBPF.plist Executable: /Library/Application Support/Wireshark/ChmodBPF/ChmodBPF Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.divx.agent.postinstall.plist Executable: /Library/Internet Plug-Ins/DivXBrowserPlugin.plugin/Contents/Resources/extensions-installer install safari DivXHTML5 '/Library/Internet Plug-Ins/DivXBrowserPlugin.plugin/Contents/Resources/DivXHTML5.safariextz' Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/de.novamedia.VodafoneDeviceObserver.plist Executable: /Library/Application Support/Vodafone/NML2NDeviceObserver.app/Contents/MacOS/NML2NDeviceObserver 'de.novamedia.Vodafone Mobile Broadband' None -AllowedDeviceRules '/Library/Application Support/Vodafone/Filters/' Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.lexmark.hostregister.plist Executable: /Library/Printers/Lexmark/Utilities.localized/AppHostRegister.app/Contents/MacOS/AppHostRegister Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: ~/Library/Internet Plug-Ins/WebEx64.plugin Plugin: /Library/Audio/Plug-Ins/HAL/EcammAudioLoader.plugin/Contents/Plugins/CallRecorder.plugin Plugin: /Library/Audio/Plug-Ins/HAL/EcammAudioLoader.plugin Preference Pane: /Library/PreferencePanes/CepstralVoices.prefPane Apps: 6 Old Applications: 8 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] DeckLink_Driver.kext - com.blackmagic-design.desktopvideo.iokit.driver (10.3.5 - SDK 10.9) [Not Loaded] DeckLinkFrameBufferDriver.kext - com.blackmagic-design.desktopvideo.iokit.framebufferdriver (10.3.5 - SDK 10.9) [Not Loaded] Blackmagic_Multibridge_Driver.kext - com.blackmagic-design.desktopvideo.multibridge.iokit.driver (10.3.5 - SDK 10.9) [Not Loaded] BlackmagicIO.kext - com.blackmagic-design.driver.BlackmagicIO (10.3.5 - SDK 10.9) [Not Loaded] BlackmagicUsbIO.kext - com.blackmagic-design.driver.BlackmagicUsbIO (10.3.5 - SDK 10.9) System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 200 Apple tasks [Running] 142 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 189 Apple tasks [Running] 150 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-08) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-08) [Not Loaded] com.apple.installer.cleanupinstaller.plist (Not signed - installed 2022-02-08) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-10-29) [Running] com.blackmagic-design.DesktopVideoHelper.plist (Blackmagic Design Inc - installed 2019-01-02) [Loaded] com.blackmagic-design.desktopvideo.XPCService.plist (Blackmagic Design Inc - installed 2015-01-22) [Running] com.blackmagic-design.streaming.BMDStreamingServer.plist (Blackmagic Design Inc - installed 2015-01-22) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-05-19) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-06-01) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-09-25) [Other] com.rim.BBDaemon.plist (Not signed - installed 2011-10-06) [Running] com.trusteer.rooks.rooksd.plist (Trusteer LTD - installed 2021-06-01) [Loaded] jp.co.canon.MasterInstaller.plist (Not signed - installed 2019-10-28) [Loaded] org.wireshark.ChmodBPF.plist (Not signed - installed 2019-10-28) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-08) [Other] com.blackmagic-design.DesktopVideoFirmwareUpdater.plist (Blackmagic Design Inc - installed 2015-01-22) [Loaded] com.corel.CorelUpdateHelperTask.agent.plist (Corel Corporation. - installed 2021-12-03) [Other] com.investintech.Able2ExtractPro.PrnDisp.plist (Not signed - installed 2018-10-06) [Other] com.lexmark.hbnlistener.plist (Not signed - installed 2010-10-22) [Other] com.lexmark.hostinfoupdater.plist (Not signed - installed 2010-10-22) [Loaded] com.lexmark.hostregister.plist (Not signed - installed 2010-10-22) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-05-19) [Other] com.rim.BBAlbumArtCacher.plist (Not signed - installed 2011-10-06) [Other] com.rim.BBLaunchAgent.plist (Not signed - installed 2011-10-06) [Running] com.trusteer.rapport.rapportd.plist (Trusteer LTD - installed 2021-04-05) [Not Loaded] de.novamedia.VodafoneDeviceObserver.plist (Not signed - installed 2010-05-27) User Launch Agents: [Loaded] com.divx.agent.postinstall.plist (Not signed - installed 2012-09-05) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2022-06-18) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-18) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-18) User Login Items: [Running] CIJSULAgent (Canon Inc. - installed 2019-10-22) Modern Login Item /Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility Lite.app/Contents/Library/LoginItems/CIJSULAgent.app [Running] Dropbox (Dropbox, Inc. - installed 2022-06-24) Application /Applications/Dropbox.app [Loaded] SpeechSynthesisServer (Apple - installed 2022-05-09) Application /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app Internet Plug-ins: OfficeLiveBrowserPlugin: 12.2.0 (? - installed 2009-06-05) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-05-12) AdobePDFViewer: 21.001.20155 (Adobe Systems, Inc. - installed 2021-05-12) iPhotoPhotocast: 7.0 (Apple - installed 2011-04-04) JavaAppletPlugin: (?) Audio Plug-ins: CallRecorder: v2.5.14 (? - installed 2015-05-27) EcammAudioLoader: 1.0.3 (? - installed 2022-02-08) BlackmagicAudio: 1.0 (Blackmagic Design Inc - installed 2015-07-08) CoreMediaIO Plug-ins: DeckLinkCMIO: 1.0 (Blackmagic Design Inc - installed 2015-01-22) DeckLinkFcpxCMIO: 1.0 (Blackmagic Design Inc - installed 2022-02-08) 3rd Party Preference Panes: Blackmagic Desktop Video (Blackmagic Design Inc - installed 2015-01-22) CepstralVoices (? - installed 2012-02-11) Trusteer Endpoint Protection (Trusteer LTD - installed 2021-06-01) Backup: Auto backup: Yes Volumes being backed up: Macintosh HD - Data: Disk size: 1000.00 GB - Disk used: 505.68 GB Destinations: T*********D [Local] Total size: 998.81 GB Total number of backups: 0 T*******d [Local] (Last used) Total size: 999.86 GB Total number of backups: 90 Oldest backup: 2021-02-14 12:20:50 Last backup: 2022-06-25 10:42:14 23 local snapshots Oldest local snapshot: 2022-06-24 10:23:32 Last local snapshot: 2022-06-25 09:45:26 Performance: System Load: 1.39 (1 min ago) 1.55 (5 min ago) 1.55 (15 min ago) Nominal I/O usage: 0.72 MB/s File system: 71.65 seconds Write speed: 46 MB/s Read speed: 66 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 5 % Idle: 92 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 12.88 % (Etresoft, Inc.) WindowServer 5.08 % (Apple) mds_stores 2.94 % (Apple) firefox 1.94 % (Mozilla Corporation) kernel_task 1.92 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) plugin-container (9) 570 MB (Mozilla Corporation) firefox 445 MB (Mozilla Corporation) Dropbox (3) 349 MB (Dropbox, Inc.) EtreCheckPro 315 MB (Etresoft, Inc.) Dropbox Helper (Renderer) (2) 215 MB (Dropbox, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) firefox 3 MB / 161 KB (Mozilla Corporation) mDNSResponder 2 MB / 173 KB (Apple) Dropbox 60 KB / 108 KB (Dropbox, Inc.) apsd 7 KB / 34 KB (Apple) rapportd 14 KB / 14 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) mds_stores 5 (Apple) WindowServer 4 (Apple) firefox 2 (Mozilla Corporation) rapporthelper 2 (Trusteer LTD) plugin-container (9) 1 (Mozilla Corporation) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 67 MB Used RAM: 5.22 GB Cached files: 2.71 GB Available RAM: 2.78 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-05-02 MRTConfigData (1.93) 2022-05-11 CorelDRAW Graphics Suite (24.0) 2022-05-19 Microsoft AutoUpdate (4.47.22050700) 2022-06-01 Microsoft Office Licensing Helper (0) 2022-06-07 macOS 12.4 (12.4) 2022-06-10 XProtectPlistConfigData (2160) 2022-06-17 XProtectPayloads (62) Clean up: /Library/LaunchAgents/com.lexmark.hostinfoupdater.plist /Library/Printers/Lexmark/Utilities.localized/AppHostInfoUpdater.app/Contents/MacOS/AppHostInfoUpdater Executable not found /Library/LaunchDaemons/com.apple.installer.cleanupinstaller.plist /macOS Install Data/Locked Files/cleanup_installer Executable not found /Library/LaunchDaemons/com.rim.BBDaemon.plist BBDaemon Executable not found /Library/LaunchAgents/com.rim.BBAlbumArtCacher.plist RimAlbumArtDaemon Executable not found /Library/LaunchAgents/com.rim.BBLaunchAgent.plist BBLaunchAgent Executable not found /Library/LaunchAgents/com.investintech.Able2ExtractPro.PrnDisp.plist /Applications/Able2Extract Professional.app/Contents/Library/LoginItems/Able2ExtractPro.PrnDisp.app/Contents/MacOS/Able2ExtractPro.PrnDisp Executable not found /Library/LaunchAgents/com.lexmark.hbnlistener.plist /Library/Printers/Lexmark/Utilities.localized/AppHBN3Listener.app/Contents/MacOS/AppHBN3Listener Executable not found Diagnostics Information (past 7-30 days): 2022-06-23 16:49:09 Kernel Panic Details: panic(cpu 1 caller 0xffffff8007967978): watchdog timeout: no checkins from watchdogd in 303 seconds (1018 totalcheckins since monitoring las t enabled), shutdown in progress Panicked task 0xffffff86896c4670: 195 threads: pid 0: kernel_task 2022-06-23 13:53:27 Kernel Panic Details: panic(cpu 2 caller 0xffffff8020d6799f): userspace watchdog timeout: no successful checkins from WindowServer in 120 seconds Panicked task 0xffffff952897b090: 4 threads: pid 116: watchdogd 2022-06-21 11:23:49 Microsoft Word.app Hang Executable: /Applications/Microsoft Office /Microsoft Word.app 2022-06-21 11:23:49 Numbers.app Hang Executable: /Applications/Numbers.app 2022-06-20 16:01:23 Finder Crash Executable: /System/Library/CoreServices/Finder.app Details: libsystem_c.dylib: abort() called End of report