EtreCheckPro version: 6.2.6 (6C020) Report generated: 2020-05-24 09:47:01 Download EtreCheckPro from https://etrecheck.com Runtime: 2:17 Performance: Excellent Problem: Beachballing Description: Beachballing inside of Final Cut Pro with simple projects Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Hardware Information: MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports) MacBook Pro Model: MacBookPro16,2 2 GHz Quad-Core Intel Core i5 (i5-1038NG7) CPU: 4-core 16 RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB LPDDR4 3733 BANK 2/ChannelB-DIMM0 - 8 GB LPDDR4 3733 Battery: Health = Normal - Cycle count = 4 Video Information: Intel Iris Plus Graphics - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 5 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 10.98 GB used) disk1s2 - M************ Data (APFS) [APFS Virtual drive] (Shared - 108.17 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 182 MB used) disk1s4 - Recovery (APFS) [Recovery] (Shared - 530 MB used) disk1s5 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) Mounted Volumes: disk1s1 - Macintosh HD 499.96 GB (Shared - 10.98 GB used, 381.92 GB available, 378.88 GB free) APFS Mount point: / Encrypted Read-only: Yes disk1s2 - M************ Data [APFS Virtual drive] 499.96 GB (Shared - 108.17 GB used, 381.92 GB available, 378.88 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s5 - VM [APFS VM] 499.96 GB (Shared - 1.07 GB used, 378.88 GB free) APFS Mount point: /private/var/vm Encrypted Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 114.02 GB available System Software: macOS Catalina 10.15.4 (19E2269) Time since boot: About 3 hours Notifications: EtreCheckPro.app one notification Security: System Status Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.sharpcast.xfsmond.plist Executable: /Library/Application Support/SugarSync/scxfsmond -log error -launchd Details: Exact match found in the whitelist - probably OK Running app: /Applications/Final Cut Pro Trial.app/Contents/MacOS/Final Cut Pro Trial Plugin: /Library/Audio/Plug-Ins/HAL/InstantOn.driver Apps: 1 System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 162 Apple tasks [Running] 135 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 172 Apple tasks [Running] 128 Apple tasks [Other] 2 Apple tasks Launch Daemons: [Running] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2020-04-30) [Loaded] com.sharpcast.xfsmond.plist (? 6e0d52bd - installed 2020-05-22) [Loaded] com.sugarsync.Helper.plist (SugarSync, Inc. - installed 2020-05-22) User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-05-21) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-05-21) User Login Items: [Running] Itsycal (Sanjay Madan - installed 2020-05-22) Application /Applications/Itsycal.app [Not Loaded] Launcher Disabler (App Store - installed 2020-05-22) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (App Store - installed 2020-05-22) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] SugarSync (SugarSync, Inc. - installed 2020-05-22) Application /Applications/SugarSync.app Audio Plug-ins: ACE: 11.1.4 (Rogue Amoeba Software, LLC - installed 2020-05-21) InstantOn: 11.1.4 (? - installed 2020-05-21) Safari Extensions: LastPass (Marvasol, Inc DBA LastPass - installed 2020-05-08) Save to Pocket (App Store - installed 2020-05-21) Time Machine: Time Machine Not Configured! One other local snapshot Performance: System Load: 1.42 (1 min ago) 1.80 (5 min ago) 2.03 (15 min ago) Nominal I/O speed: 2.06 MB/s File system: 16.84 seconds Write speed: 2212 MB/s Read speed: 2428 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 4 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 27.10 % (Apple) EtreCheckPro 11.92 % (Etresoft, Inc.) kernel_task 5.80 % (Apple) bluetoothaudiod 2.94 % (Apple) coreaudiod 2.28 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (27) 2.43 GB (Apple) com.apple.preference.security.remoteservice 579 MB (Apple) EtreCheckPro 537 MB (Etresoft, Inc.) opendirectoryd 530 MB (Apple) Mail 360 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 2 MB / 475 KB (Apple) Mail 2 MB / 48 KB (Apple) apsd 364 KB / 233 KB (Apple) biometrickitd 350 KB / 222 KB (Apple) lskdd 1 KB / 86 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 8 (Apple) coreaudiod 2 (Apple) bluetoothaudiod 2 (Apple) hidd 1 (Apple) Finder 1 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 1.12 GB Used RAM: 12.45 GB Cached files: 2.43 GB Available RAM: 3.55 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-05-21 MRTConfigData (1.60) 2020-05-21 XProtectPlistConfigData (2121) 2020-05-21 Gatekeeper Configuration Data (181) 2020-05-21 Voice Update - Nora (1.3.2) 2020-05-21 Final Cut Pro X Trial (10.4.8) 2020-05-21 Save to Pocket (1.1) 2020-05-22 Numbers (10.0) 2020-05-22 Pages (10.0) 2020-05-22 Keynote (10.0) 2020-05-22 SugarSync (0) 2020-05-22 OneDrive (20.052.0311) 2020-05-22 Mini Calendar (1.5.5) 2020-05-22 Pro Video Formats (2.1.1) 2020-05-23 Notability (4.2.5) Diagnostics Information (past 7-30 days): 2020-05-24 09:19:21 com.apple.WebKit.Networking High CPU Use Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.Networking.xpc/Contents/MacOS/com.apple.WebKit.Networking 2020-05-24 09:03:40 SugarSync.app Crash (9 times) Executable: /Applications/SugarSync.app Details: *** Terminating app due to uncaught exception 'NSObjectInaccessibleExc eption', reason: 'NSDistantObject (0x7f9914f19b70) is invalid (no conn ection)' abort() called terminating with uncaught exception of type NSException 2020-05-24 01:59:08 photoanalysisd High CPU Use (4 times) Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2020-05-23 23:44:35 syspolicyd High CPU Use (2 times) Executable: /usr/libexec/syspolicyd 2020-05-23 15:34:17 Final Cut Pro Trial.app Hang (2 times) Executable: /Applications/Final Cut Pro Trial.app 2020-05-22 08:42:48 Mail.app High CPU Use (3 times) Executable: /System/Applications/Mail.app 2020-05-21 14:09:19 CalendarAgent High CPU Use Executable: /System/Library/PrivateFrameworks/CalendarAgent.framework/Executables/CalendarAgent End of report