EtreCheck version: 5.3.3 (5036) Report generated: 2019-09-02 20:49:27 Download EtreCheck from https://etrecheck.com Runtime: 1:37 Performance: Excellent Sandbox: Enabled Full drive access: Enabled Problem: Other problem Description: Start Speaking in the Edit drop down menu, does not work. Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. 32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”. Hardware Information: MacBook Pro (13-inch, 2018-2019, Four Thunderbolt 3 ports) MacBook Pro Model: MacBookPro15,2 1 2.4 GHz Intel Core i5 (i5-8279U) CPU: 4-core 8 RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 4 GB LPDDR3 2133  ok BANK 2/ChannelB-DIMM0 - 4 GB LPDDR3 2133  ok Battery: Health = Normal - Cycle count = 58 Video Information: Intel Iris Plus Graphics 655 - VRAM: 1536 MB Color LCD 2880 x 1800 Drives: disk0 - APPLE SSD AP0512M 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 4 volumes) disk1s1 - M**************************************H (APFS) (Shared - 276.49 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) Mounted Volumes: disk1s1 - M**************************************H 499.96 GB (Shared - 276.49 GB used - 221.68 GB free) APFS Mount point: / Encrypted disk1s4 - VM [APFS VM] 499.96 GB (Shared - 1.07 GB used - 221.68 GB free) APFS Mount point: /private/var/vm Encrypted Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.6 (18G95) Time since boot: About 10 hours Configuration Files: /etc/hosts - Count: 112710 Notifications: /Applications/Brother iPrint&Scan.app 2 notifications /Applications/Safari.app 24 notifications Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus apps: MalwareBytes Unsigned Files: Launchd: /Library/LaunchAgents/com.coupons.coupond.plist Executable: /Library/Application Support/Coupons/coupond launchd Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.seagate.TBDecorator.plist Executable: /Library/Application Support/Seagate/TBLoopDriveParams Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.amazon.music.plist Executable: /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver Details: Exact match found in the whitelist - probably OK 32-bit Applications: 6 32-bit apps Kernel Extensions: /Library/Application Support/Malwarebytes/MBAM/Kext MB_MBAM_Protection.kext (3.9 - SDK 10.10) /Library/Extensions Seagate Storage Driver.kext (5.2.7 (26995) - SDK 10.4) /Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns SeagateLeafPowSecDriver_10_4.kext (5.2.7 (26995) - SDK 10.4) SeagateLeafPowSecDriver_10_5.kext (5.2.7 (26995) - SDK 10.5) SeagateDriveIcons.kext (5.2.7 (26995) - SDK 10.4) System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 161 Apple tasks [Running] 124 Apple tasks System Launch Daemons: [Not Loaded] 29 Apple tasks [Loaded] 182 Apple tasks [Running] 123 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-08-08) [Running] com.brother.LOGINserver.plist (? a1772de2 - installed 2018-10-18) [Loaded] com.coupons.coupond.plist (? d6de63d4 - installed 2015-06-02) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-09) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-09) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2019-07-31) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-08) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-08) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-07-29) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-08-23) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-05-09) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-02-09) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2019-08-05) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2019-07-31) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Running] com.seagate.TBDecorator.plist (? 595582c - installed 2015-11-02) [Loaded] com.smithmicro.netwise.osx.helper.plist (Smith Micro Software, Inc.; Consumer Division - installed 2016-09-14) User Launch Agents: [Running] com.amazon.music.plist (? 0 - installed 2019-06-26) [Not Loaded] com.amazon.music.startup.plist (? 0 - installed 2019-01-15) [Not Loaded] com.google.Chrome.framework.plist (? 0 - installed 2019-08-21) User Login Items: Calendar.app (Apple - installed 2019-07-25) (Application - /Applications/Calendar.app) Bluetooth File Exchange.app (Apple - installed 2019-07-25) (Application - /Applications/Utilities/Bluetooth File Exchange.app) WunderlistHelper (App Store - installed 2019-08-27) (Modern Login Item - /Applications/Wunderlist.app/Contents/Library/LoginItems/WunderlistHelper.app) Internet Plug-ins: FlashPlayer-10.6: 32.0.0.238 (Adobe Systems, Inc. - installed 2019-08-13) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-08-23) AdobePDFViewer: 19.012.20040 (Adobe Systems, Inc. - installed 2019-08-23) Flash Player: 32.0.0.238 (Adobe Systems, Inc. - installed 2019-08-13) CouponPrinter-FireFox_v2: 5.2.0 (? - installed 2015-06-02) PepperFlashPlayer: 32.0.0.238 (Adobe Systems, Inc. - installed 2019-08-13) Silverlight: 5.1.41212.0 (? - installed 2016-01-22) DirectorShockwave: 12.2.4r194 (? - installed 2016-02-23) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-04) iSightAudio: 7.7.3 (Apple - installed 2019-07-25) BridgeAudioSP: 5.52 (Apple - installed 2019-08-30) AppleAVBAudio: 760.6 (Apple - installed 2019-07-25) AirBeamTVAudio: 2.2 (AirBeamTV BV - installed 2018-11-02) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2019-07-25) AirPlay: 2.0 (Apple - installed 2019-07-25) 3rd Party Preference Panes: Flash Player (installed 2019-07-29) Paragon NTFS for Mac OS X (installed 2017-10-09) Seagate Dashboard for Mac OSX (installed 2017-10-10) Time Machine: Skip System Files: No Mobile backups: Yes Auto backup: Yes Volumes being backed up: M**************************************H: Disk size: 499.96 GB - Disk used: 278.28 GB Destinations: S**D [Local] (Last used) Total size: 2.00 TB Total number of backups: 2 Oldest backup: 2019-08-17 16:18:46 Last backup: 2019-08-17 20:17:44 15 local snapshots Oldest local snapshot: 2019-08-17 20:14:53 Last local snapshot: 2019-09-02 20:13:42 Performance: System Load: 2.04 (1 min ago) 2.06 (5 min ago) 1.73 (15 min ago) Nominal I/O speed: 0.65 MB/s File system: 17.42 seconds Write speed: 1837 MB/s Read speed: 3046 MB/s CPU Usage Snapshot: Type Overall System 1 % User 1 % Idle 98 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 10.39 % (?) EtreCheck 6.38 % (App Store) Google Chrome 1.10 % (Google, Inc.) assistantd 0.16 % (Apple) bird 0.13 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 721 MB (App Store) Google Chrome 316 MB (Google, Inc.) Google Chrome Helper (GPU) 234 MB (Google, Inc.) Messages 139 MB (Apple) Finder 122 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 20 MB / 10 MB (?) SystemUIServer 0 B / 616 B (Apple) PowerChime 284 B / 289 B (Apple) USBserver 0 B / 0 B (? - /Library/Printers/Brother/Utilities/Server/USBserver.app) com.apple.siri.ClientFlow.ClientScripter 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 1.11 GB Used RAM: 5.11 GB Cached files: 1.78 GB Available RAM: 2.89 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-08-04 EtreCheck (5.3.3) 2019-08-08 ARMDC Agent Installer (1.0.0) 2019-08-08 iFax (4.8) 2019-08-13 Adobe Flash Player (32.0.0.238) 2019-08-13 Adobe Pepper Flash Player (32.0.0.238) 2019-08-13 Adobe Acrobat Reader DC (19.012.20036) (19.012.20036) 2019-08-16 MRTConfigData (1.48) 2019-08-16 LibreOffice Vanilla (6.2.6002) 2019-08-22 Sync Folders (3.5.0) 2019-08-23 Adobe Acrobat Reader DC (19.012.20040) (19.012.20040) 2019-08-27 Gatekeeper Configuration Data (181) 2019-08-27 Wunderlist (3.4.12) Clean up: ~/Library/LaunchAgents/com.google.Chrome.framework.plist /Applications/Google Chrome.app/Contents/Versions/74.0.3729.108/Google Chrome Helper.app/Contents/MacOS/Google Chrome Helper Executable not found Diagnostics Information (past 7 days): 2019-09-02 15:33:46 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter 2019-08-29 20:19:34 universalaccessd Crash Executable: /usr/sbin/universalaccessd Details: dyld3 mode *** Terminating app due to uncaught exception 'NSInvalidArgumentExcept ion', reason: '*** -[__NSPlaceholderArray initWithObjects:count:]: att empt to insert nil object from objects[1]' terminating with uncaught exception of type NSException abort() called 2019-08-29 20:03:16 LibreOffice Vanilla.app Crash Executable: /Applications/LibreOffice Vanilla.app 2019-08-29 19:56:05 NG Player.app Crash Executable: /Applications/NG Player.app Details: dyld: launch, loading dependent libraries 2019-08-29 08:21:28 Amazon Music.app High CPU Use Executable: /Applications/Amazon Music.app 2019-08-27 13:05:56 syspolicyd High CPU Use Executable: /usr/libexec/syspolicyd End of report