EtreCheckPro version: 6.8.3 (68032) Report generated: 2023-12-13 18:47:40 Download EtreCheckPro from https://etrecheck.com Runtime: 4:22 Performance: Good Problem: Computer is too slow Description: Typing is very slow and some times toggling between windows is slow to o. Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Heavy RAM usage - Apps are using a large amount of RAM. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports) Status: Supported MacBook Pro Model: MacBookPro16,2 2 GHz Quad-Core Intel Core i5 (i5-1038NG7) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB LPDDR4X 3733 BANK 2/ChannelB-DIMM0 - 8 GB LPDDR4X 3733 Battery: Health = Normal - Cycle count = 537 Video Information: Intel Iris Plus Graphics - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 EM2FPAB27B 1920 x 1080 Drives: disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (10.12 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (10.12 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (323.55 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (2.14 GB used) disk1s4 - Recovery (APFS) [Recovery] (1.23 GB used) disk1s5 - VM (APFS) [APFS VM] (1.07 GB used) disk1s6 - Update (APFS) (11 MB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 10.12 GB Shared values Size: 499.96 GB Free: 161.68 GB Available: 174.11 GB disk1s2 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 323.55 GB Shared values Size: 499.96 GB Free: 161.68 GB Available: 174.11 GB disk1s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.14 GB Shared values Size: 499.96 GB Free: 161.68 GB Available: 174.11 GB disk1s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1.07 GB Shared values Size: 499.96 GB Free: 161.68 GB Available: 174.11 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 11 MB Shared values Size: 499.96 GB Free: 161.68 GB Available: 174.11 GB Network: Interface en6: USB 10/100/1000 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge Interface en5: iPhone Interface en9: iPhone 2 Screen sharing: Enabled System Software: macOS Sonoma 14.2 (23C64) Time since boot: About 6 hours Notifications: Slack.app 28 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Screen sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.EdgeUpdater.update.system.plist Command: /Library/Microsoft/EdgeUpdater/109.0.1518.107/EdgeUpdater.app/Contents/MacOS/EdgeUpdater --server --service=update --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 --system Applications: 613 apps 61 x86-only apps One unsigned app Kernel Extensions: /Library/Extensions [Not Loaded] hp_io_printerclassdriver_enabler.kext - com.hp.hpio.hp-io-printerclassdriver-enabler (19.31.0 - SDK 10.14) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.31.0 - SDK 10.13) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) System Launch Daemons: [Not Loaded] 42 Apple tasks [Loaded] 173 Apple tasks [Running] 182 Apple tasks [Other] 4 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 195 Apple tasks [Running] 208 Apple tasks Launch Daemons: [Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2023-09-04) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2023-09-04) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Other] com.focusrite.ControlServer.plist (Not signed - installed 2020-06-02) Command: /Applications/Focusrite Control.app/Contents/Library/LoginItems/FocusriteControlServer.app/Contents/MacOS/FocusriteControlServer daemon [Loaded] com.google.GoogleUpdater.wake.system.plist (Google LLC - installed 2023-12-06) Command: /Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 --system [Not Loaded] com.google.keystone.daemon.plist (Not signed - installed 2023-12-06) [Loaded] com.microsoft.EdgeUpdater.update.system.plist (Not signed - installed 2023-09-27) Command: /Library/Microsoft/EdgeUpdater/109.0.1518.107/EdgeUpdater.app/Contents/MacOS/EdgeUpdater --server --service=update --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 --system [Loaded] com.microsoft.EdgeUpdater.wake.system.plist (Microsoft Corporation - installed 2023-11-03) Command: /Library/Application Support/Microsoft/EdgeUpdater/Current/EdgeUpdater.app/Contents/MacOS/EdgeUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 --system [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-12-08) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.AdobeCreativeCloud.plist (Not signed - installed 2023-09-04) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2023-09-04) Command: /Library/Application Support/Adobe/AdobeGCClient/Adobe Genuine Software Monitor Service -mode=logon [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-09-04) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2023-09-04) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-06) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-06) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-09-07) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Other] com.grammarly.ProjectLlama.Shepherd.plist (Not signed - installed 2023-12-08) Executable: /Applications/Grammarly Desktop.app/Contents/Library/LaunchAgents/Grammarly Desktop Helper.app/Contents/MacOS/Grammarly Desktop Helper User Login Items: [Not Loaded] Slack Login Helper (App Store - installed 2023-11-26) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2020-08-26) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2020-08-26) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app App Extensions: Finder sync extensions: Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app Plugins: Intents - /Applications/WhatsApp.app TestFlightServiceExtension - /Applications/TestFlight.app Notification providers: NotificationService - /Applications/Prime Video.app ServiceExtension - /Applications/WhatsApp.app Widgets: Microsoft Edge Widgets - /Applications/Microsoft Edge.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2023-09-04) Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2021-02-25) Backup: Time Machine Not Configured! Performance: System Load: 2.82 (1 min ago) 3.26 (5 min ago) 3.18 (15 min ago) Nominal I/O usage: 0.69 MB/s File system: 20.34 seconds Write speed: 1753 MB/s Read speed: 2255 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 9 % Idle: 87 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 32.90 % (Apple) EtreCheckPro 21.50 % (Etresoft, Inc.) Slack Helper (GPU) 7.72 % (App Store) Slack Helper (Renderer) 5.42 % (App Store) Slack 3.76 % (App Store) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (17) 2.18 GB (Google LLC) MTLCompilerService (50) 1.10 GB (Apple) EtreCheckPro 882 MB (Etresoft, Inc.) Google Chrome 406 MB (Google LLC) com.apple.WebKit.WebContent (4) 405 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 4 MB / 1 MB (Apple) apsd 258 KB / 2 MB (Apple) SubmitDiagInfo 544 KB / 2 KB (Apple) remoted 154 KB / 210 KB (Apple) zoom.us 189 KB / 121 KB (Zoom Video Communications, Inc.) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 15 (Apple) Slack Helper (GPU) 3 (App Store) Slack Helper (Renderer) 2 (App Store) Slack 2 (App Store) Google Chrome Helper (Renderer) (17) 1 (Google LLC) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 45 MB Used RAM: 11.11 GB Cached files: 4.84 GB Available RAM: 4.89 GB Swap Used: 15 MB Software Installs (past 60 days): Install Date Name (Version) 2023-11-17 macOS 14.1.1 (14.1.1) 2023-11-26 Mimeo Photos (5.5.1) 2023-11-26 Slack (4.35.126) 2023-11-30 iMovie (10.4) 2023-12-05 Prime Video (10.11) 2023-12-05 GarageBand (10.4.10) 2023-12-08 XProtectPlistConfigData (2176) 2023-12-08 XProtectPayloads (120) 2023-12-08 macOS 14.1.2 (14.1.2) 2023-12-08 Zoom (5.16.10.25689) 2023-12-13 Command Line Tools for Xcode (15.1) 2023-12-13 macOS 14.2 (14.2) Clean up: /Library/LaunchDaemons/com.focusrite.ControlServer.plist /Applications/Focusrite Control.app/Contents/Library/LoginItems/FocusriteControlServer.app/Contents/MacOS/FocusriteControlServer Executable not found /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud Executable not found ~/Library/LaunchAgents/com.grammarly.ProjectLlama.Shepherd.plist /Applications/Grammarly Desktop.app/Contents/Library/LaunchAgents/Grammarly Desktop Helper.app/Contents/MacOS/Grammarly Desktop Helper Executable not found Diagnostics Information (past 7-30 days): 2023-12-13 20:04:40 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-12-13-200440.ips Crash (2 times) 2023-12-13 20:04:12 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-12-13-200412.ips Crash (2 times) 2023-12-13 20:03:59 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-12-13-200359.ips Crash (2 times) 2023-12-13 20:03:47 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-12-13-200347.ips Crash (2 times) 2023-12-13 20:03:03 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-12-13-200303.ips Crash (2 times) 2023-12-13 15:41:10 spotlightknowledged High CPU Use (3 times) Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2023-12-13 12:19:50 knowledgeconstructiond High CPU Use (4 times) Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/knowledgeconstructiond 2023-12-13 10:00:21 Google Chrome.app High CPU Use (4 times) Executable: /Applications/Google Chrome.app 2023-12-13 07:21:30 signpost_reporter High CPU Use (4 times) Executable: /usr/libexec/signpost_reporter 2023-12-13 00:39:56 Kernel Panic (2 times) Details: panic(cpu 0 caller 0xfffffff022a3df60): macOS panic detected Panicked task 0xffffffe1d9c15ff0: 0 pages, 233 threads: pid 0: kernel_ task 2023-12-11 08:51:47 IntelligencePlatformComputeService High CPU Use Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCompute.framework/Versions/A/XPCServices/IntelligencePlatformComputeService.xpc/Contents/MacOS/IntelligencePlatformComputeService 2023-12-11 06:52:52 iOSScreenCaptureAssistant Crash (4 times) Executable: /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/Resources/iOSScreenCapture.plugin Details: libdispatch.dylib: API MISUSE: Resurrection of an object 2023-12-10 14:18:38 WindowServer High CPU Use Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer 2023-12-10 14:16:58 zoom.us.app High CPU Use Executable: /Applications/zoom.us.app 2023-12-08 15:10:29 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-12-08-151029.ips Crash (2 times) 2023-12-08 15:10:16 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-12-08-151016.ips Crash (2 times) 2023-12-08 15:10:01 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-12-08-151001.ips Crash (2 times) 2023-12-08 15:09:33 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-12-08-150933.ips Crash (2 times) 2023-12-08 15:09:20 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-12-08-150920.ips Crash (2 times) End of report