EtreCheckPro version: 6.6 (66014)
Report generated: 2022-04-28 07:15:33
Download EtreCheckPro from https://etrecheck.com
Runtime: 4:43
Performance: Good

Problem: Beachballing
Description: 
Once in a while (i.e. yesterday at 07:00) when starting up my MBP (16â  
 2019) it slows to a complete crawl after loading the desktop backgrou
nd and menu. It will not recover until it is shut down and started aga
in.

Major Issues: None

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Small backup drive - Time Machine backup drive is too small.
  Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
  Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
  System modifications - There are a large number of system modifications running in the background.
  x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.
  Sharing enabled - This computer has sharing services enabled that could be a security risk.

Hardware Information:
  MacBook Pro (16-inch, 2019)
  MacBook Pro Model: MacBookPro16,1
  2.6 GHz 6-Core Intel Core i7 (i7-9750H) CPU: 6-core
  16 GB RAM - Not upgradeable
    BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667  
    BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667  
  Battery: Health = Normal - Cycle count = 49

Video Information:
  Intel UHD Graphics 630 - VRAM: 1536 MB
  AMD Radeon Pro 5300M - VRAM: 4 GB
    ASUS PB287Q 3840 x 2160

Drives:
  disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) 
  Internal PCI-Express 8.0 GT/s x4 NVM Express
    disk0s1 - EFI [EFI] 315 MB
    disk0s2 [APFS Container] 498.89 GB
      disk1 [APFS Virtual drive] 498.89 GB (Shared by 6 volumes)
        disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 397.31 GB used)
        disk1s2 (APFS) [APFS Container] (Shared - 15.19 GB used)
          disk1s2s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.19 GB used)
        disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 433 MB used)
        disk1s4 - Recovery (APFS) [Recovery] (Shared - 1.11 GB used)
        disk1s5 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
        disk1s6 - Update (APFS) (Shared - 10 MB used)
    disk0s3 1.07 GB

Mounted Volumes:
  disk1s1 - Macintosh HD - Data [APFS Virtual drive]
    498.89 GB (Shared - 397.31 GB used, 116.77 GB available, 83.60 GB free)
    APFS
    Mount point: /System/Volumes/Data
    Encrypted

  disk1s2s1 - Macintosh HD [APFS Snapshot]
    498.89 GB (Shared - 15.19 GB used, 116.77 GB available, 83.60 GB free)
    APFS
    Mount point: /
    Read-only: Yes

  disk1s3 - Preboot [APFS Preboot]
    498.89 GB (Shared - 433 MB used, 83.60 GB free)
    APFS
    Mount point: /System/Volumes/Preboot

  disk1s5 - VM [APFS VM]
    498.89 GB (Shared - 1.07 GB used, 83.60 GB free)
    APFS
    Mount point: /System/Volumes/VM

  disk1s6 - Update
    498.89 GB (Shared - 10 MB used, 83.60 GB free)
    APFS
    Mount point: /System/Volumes/Update

Network:
  Interface usbmodemL2000CB81: USB ACM
  Interface usbmodemL2000CB84: USB ACM 2
  Interface usbmodemL2000ERT1: USB ACM 3
  Interface usbmodemL2000ERT4: USB ACM 4
  Interface usbserial: USB-Serial Controller D
  Interface usbserial7: USB-Serial Controller
  Interface usbserial-FTAML5TE: TTL232R-3V3
  Interface usbmodem14300: MT65xx Preloader
  Interface usbmodemL2000LAI1: USB ACM 5
  Interface usbmodemL2000LAI4: USB ACM 6
  Interface en10: Belkin USB-C LAN
  Interface en7: USB 10/100/1000 LAN
  Interface en0: Wi-Fi
    802.11 a/b/g/n/ac
  Interface bridge0: Thunderbolt Bridge

  Screen sharing: Enabled

System Software:
  macOS Monterey 12.3.1 (21E258) 
  Time since boot: Less than an hour

Notifications:
  BBEdit.app
    2 notifications

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple and Sophos

  Screen sharing: Enabled

Unsigned Files:
  Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/org.wireshark.ChmodBPF.plist
    Executable: /Library/Application Support/Wireshark/ChmodBPF/ChmodBPF
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.bjango.istatmenus.installerhelper.plist
    Executable: /Library/PrivilegedHelperTools/com.bjango.istatmenus.installerhelper
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
    Details: Exact match found in the legitimate list - probably OK

  Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd

  Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
  Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
  Plugin: ~/Library/Internet Plug-Ins/Folx3Plugin.plugin

  Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane

  Apps: 30

Old Applications:
  33 x86-only apps

System Extensions:
  [Running] networkextension - version 10.3.1 (Sophos - 2022-02-23)
    Application: /Applications/Sophos/Sophos Network Extension.app - version 10.3.1 (Sophos - 2022-02-23)

  [Running] com.sophos.endpoint.scanextension - version 10.3.1 (Sophos - 2022-04-01)
    Application: /Applications/Sophos/Sophos Scan.app - version 10.3.1 (Sophos - 2022-04-01)
    Description: Scanning Services

Kernel Extensions:
  /Applications/Parallels Desktop.app
    [Not Loaded] prl_hypervisor.kext - com.parallels.kext.hypervisor (17.1.2 51548 - SDK 10.11)
    [Not Loaded] prl_netbridge.kext - com.parallels.kext.netbridge (17.1.2 51548 - SDK 10.9)
    [Not Loaded] prl_usb_connect.kext - com.parallels.kext.usbconnect (17.1.2 51548 - SDK 10.9)
    [Not Loaded] prl_vnic.kext - com.parallels.kext.vnic (17.1.2 51548 - SDK 10.9)

  /Applications/Tunnelblick.app
    [Not Loaded] tap-notarized.kext - net.tunnelblick.tap (20141104 (Tunnelblick tap kext version 5.0; Tunnelblick build 5622))
    [Not Loaded] tun-notarized.kext - net.tunnelblick.tun (20141104 (Tunnelblick tun kext version 5.0; Tunnelblick build 5622))

  /Library/Extensions
    [Not Loaded] Dropbox.kext - com.getdropbox.dropbox.kext (1.13.0 - SDK 10.14)
    [Loaded] ufsd_ExtFS.kext - com.paragon-software.filesystems.extfs (11.5.108 - SDK 10.10)
    [Loaded] ufsd_NTFS.kext - com.paragon-software.filesystems.ntfs (15.5.106 - SDK 10.10)
    [Loaded] lvm_for_mac.kext - com.paragon-software.lvm-for-mac (1.0 - SDK 10.7)
    [Not Loaded] usbserial.kext - com.wch.usbserial (1.1.1 - SDK 10.9)

System Launch Daemons:
  [Not Loaded]  35 Apple tasks
  [Loaded]  188 Apple tasks
  [Running]  157 Apple tasks
  [Other]  One Apple task

System Launch Agents:
  [Not Loaded]  16 Apple tasks
  [Loaded]  188 Apple tasks
  [Running]  152 Apple tasks

Launch Daemons:
  [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2022-04-13)
  [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2021-12-10)
  [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-08-21)
  [Loaded] com.bjango.istatmenus.installerhelper.plist (Not signed - installed 2018-02-05)
  [Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2022-03-22)
  [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2022-04-08)
  [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2022-04-08)
  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-04-22)
  [Loaded] com.microsoft.office.licensing.helper.plist (Not signed - installed 2021-11-07)
  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-04-19)
  [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed 2021-12-15)
  [Loaded] com.paragon-software.extfs.loader.plist (Apple - installed 2022-03-26)
  [Running] com.paragon-software.extfsd.plist (Paragon Software GmbH - installed 2021-11-07)
  [Running] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2021-11-07)
  [Loaded] com.paragon-software.ntfs.loader.plist (Apple - installed 2022-03-26)
  [Running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2021-11-07)
  [Loaded] com.parallels.toolbox.CleanDriveHelper.plist (Parallels International GmbH - installed 2021-11-07)
  [Loaded] com.parallels.toolbox.UninstallAppsHelper.plist (Parallels International GmbH - installed 2021-11-07)
  [Running] com.sophos.common.servicemanager.plist (Sophos - installed 2021-11-07)
  [Not Loaded] com.sophos.sophoscbr.plist (Sophos - installed 2021-09-22)
  [Loaded] net.tunnelblick.tunnelblick.tunnelblickd.plist (Jonathan Bullard - installed 2021-11-30)
  [Loaded] org.wireshark.ChmodBPF.plist (Not signed - installed 2021-11-07)

Launch Agents:
  [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2022-04-13)
  [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2021-12-10)
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-12-10)
  [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2022-04-26)
  [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2022-04-08)
  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-04-22)
  [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2021-12-15)
  [Running] com.paragon-software.extfs.notification-agent.plist (Paragon Software GmbH - installed 2020-12-07)
  [Running] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2020-03-17)
  [Running] com.sophos.agent.plist (Sophos - installed 2021-11-07)
  [Running] com.sophos.home.ui.plist (Sophos - installed 2022-02-23)

User Launch Agents:
  [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2021-11-07)
  [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-12-10)
  [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2022-02-17)
  [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-14)
  [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-14)
  [Loaded] net.tunnelblick.tunnelblick.LaunchAtLogin.plist (Jonathan Bullard - installed 2021-11-30)

User Login Items:
  [Not Loaded] CCC Dashboard (Bombich Software, Inc. - installed 2022-03-22)
    Modern Login Item
    /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC Dashboard.app

  [Running] Dropbox (Dropbox, Inc. - installed 2022-04-14)
    Application
    /Applications/Dropbox.app

  [Not Loaded] Folx Schedule Helper (Electronic Team, Inc. - installed 2021-12-06)
    Modern Login Item
    /Applications/Folx.app/Contents/Library/LoginItems/FolxScheduleHelper.app

  [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2022-04-08)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

  [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2022-04-08)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

  [Not Loaded] PCalc Widget (App Store - installed 2022-03-31)
    Modern Login Item
    /Applications/PCalc.app/Contents/Library/LoginItems/PCalc Widget.app

  [Not Loaded] ScreenSharingMenuletHelper (App Store - installed 2021-04-03)
    Modern Login Item
    /Applications/ScreenSharingMenulet.app/Contents/Library/LoginItems/ScreenSharingMenuletHelper.app

  [Not Loaded] FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2021-02-09)
    Modern Login Item
    /Applications/extFS for Mac.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app

Internet Plug-ins:
  SharePointBrowserPlugin: 14.7.7 (? - installed 2018-04-27)
  AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2022-04-13)
  JavaAppletPlugin: Java 8 Update 321 build 07 (? - installed 2022-01-20)

3rd Party Preference Panes:
  ParagonExtFS (Paragon Software GmbH - installed 2020-12-07)
  Java (? - installed 2021-12-16)
  ParagonNTFS (Paragon Software GmbH - installed 2020-03-17)

Backup:
  Skip System Files: No
  Auto backup: Yes
  Volumes being backed up: 
    Macintosh HD: Disk size: 498.89 GB - Disk used: 415.29 GB 
  Destinations: 
    J**n [Network] (Last used)
      Total size: 509.71 GB
      Total number of backups: 1
      Oldest backup: 2022-04-21 07:48:18
      Last backup: 2022-04-21 07:48:18
  8 local snapshots
  Oldest local snapshot: 2022-04-26 15:50:26
  Last local snapshot: 2022-04-27 15:46:23

  3rd party backup: Carbon Copy Cloner

Performance:
  System Load: 2.60 (1 min ago) 3.21 (5 min ago) 1.94 (15 min ago)
  Nominal I/O speed: 0.07 MB/s
  File system: 56.58 seconds
  Write speed: 2004 MB/s
  Read speed: 2443 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 3 %
  User: 6 %
  Idle: 91 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  WindowServer 17.00 % (Apple)
  com.apple.WebKit.WebContent (8) 10.79 % (Apple)
  Mail 7.62 % (Apple)
  EtreCheckPro 3.56 % (Etresoft, Inc.)
  kernel_task 3.40 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  Adobe CEF Helper (Renderer) 762 MB (Adobe Inc.)
  EtreCheckPro 737 MB (Etresoft, Inc.)
  Dropbox (3) 585 MB (Dropbox, Inc.)
  com.apple.WebKit.WebContent (9) 579 MB (Apple)
  SophosScanD 346 MB (Not signed)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  corespeechd 2 KB / 9 MB (Apple)
  Mail 996 KB / 137 KB (Apple)
  SophosWebIntelligence 1 MB / 20 KB (Not signed)
  Dropbox 24 KB / 161 KB (Dropbox, Inc.)
  mDNSResponder 89 KB / 67 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  WindowServer 7 (Apple)
  suggestd 2 (Apple)
  mobileassetd 2 (Apple)
  Adobe CEF Helper (GPU) 1 (Adobe Inc.)
  com.apple.WebKit.WebContent (9) 1 (Apple)

Virtual Memory Information:
  Physical RAM: 16 GB

  Free RAM: 721 MB
  Used RAM: 7.45 GB
  Cached files: 7.84 GB

  Available RAM: 8.55 GB
  Swap Used: 0 B

Software Installs (past 60 days):
  Install Date Name (Version)
  2022-03-02 Mobile Device (1.0.0.0)
  2022-03-03 FE File Explorer Pro (3.2.1)
  2022-03-04 The Unarchiver (4.3.4)
  2022-03-15 GarageBand (10.4.6)
  2022-03-17 BBEdit (14.1.1)
  2022-03-18 XProtectPlistConfigData (2158)
  2022-03-21 macOS Monterey (12.3)
  2022-03-24 Safari (15.4)
  2022-03-26 macOS 12.3 (12.3)
  2022-03-26 MRTConfigData (1.91)
  2022-03-31 PCalc (4.10.3)
  2022-04-01 macOS 12.3.1 (12.3.1)
  2022-04-08 Keynote (12.0)
  2022-04-08 Pages (12.0)
  2022-04-08 Numbers (12.0)
  2022-04-08 Microsoft Office (16.60.22041000)
  2022-04-08 Microsoft Office 2021 Volume License Serializer (16.52.21080801)
  2022-04-13 Microsoft Excel (16.60.22041000)
  2022-04-13 Microsoft OneNote (16.60.22041000)
  2022-04-13 Microsoft Outlook (16.60.22041000)
  2022-04-13 Microsoft PowerPoint (16.60.22041000)
  2022-04-13 FileZilla Pro (3.59.0)
  2022-04-13 Microsoft Word (16.60.22041000)
  2022-04-13 iMovie (10.3.2)
  2022-04-19 Microsoft Office Licensing Helper (0)
  2022-04-22 Microsoft AutoUpdate (4.46.22042001)
  2022-04-25 Cuprum (2.2.3)
  2022-04-27 Notary.Foxit PhantomPDF.4.1.3.0129.update_all_ml (4.1)

Diagnostics Information (past 7-30 days):
  2022-04-27 12:55:30 prl_vm_app Crash
    Executable: /Applications/Parallels Desktop.app

  2022-04-27 09:04:58 Sophos Scan.app High CPU Use
    Executable: /Applications/Sophos/Sophos Scan.app

  2022-04-25 15:38:47 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-04-25-153847.ips Crash

  2022-04-25 13:46:05 photoanalysisd High CPU Use (3 times)
    Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd

  2022-04-25 13:21:03 Mail Crash
    Executable: /System/Applications/Mail.app
    Details:
      libsystem_c.dylib: abort() called
      libsystem_malloc.dylib: Mail(744,0x70000d718000) malloc: entry for poi
      nter 0x7fbf5071c000 being freed from death-row vanished

  2022-04-25 09:23:29 Installer.app Hang
    Executable: /System/Library/CoreServices/Installer.app

  2022-04-24 14:38:53 mdsync High CPU Use (7 times)
    Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync

  2022-04-22 14:41:51 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-04-22-144151.ips Crash

  2022-04-22 07:02:53 prl_client_app Crash
    Executable: /Applications/Parallels Desktop.app
    Details:
      libsystem_c.dylib: abort() called


End of report