EtreCheck version: 5.6.2 (5220) Report generated: 2020-11-04 09:24:14 Download EtreCheck from https://etrecheck.com Runtime: 3:37 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Description: After upgrading from Mojave to Catalina my iMac has become slower than before. Is there anything I should do to restore the speed ? Thank y ou ! Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) iMac Model: iMac18,2 3 GHz Quad-Core Intel Core i5 (i5-7400) CPU: 4-core 8 RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 555 - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - M*****************i (APFS) [APFS Virtual drive] (Shared - 142.60 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.19 GB used) Mounted Volumes: disk1s1 - M*****************i [APFS Virtual drive] 1000.00 GB (Shared - 142.60 GB used, 843.96 GB available, 841.10 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 4.30 GB used, 841.10 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 1000.00 GB (Shared - 11.19 GB used, 843.96 GB available, 841.10 GB free) APFS Mount point: / Read-only: Yes Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Printer sharing: Enabled System Software: macOS Catalina 10.15.6 (19G2021) Time since boot: About an hour Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Printer sharing: Enabled Unsigned Files: Launchd: /Library/LaunchAgents/com.epson.ews.launcher.plist Executable: /Applications/Epson Software/Epson Web Support.app/Contents/MacOS/Epson Web Support -NAV:AGNT Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.myheritage.familytreebuilder.checkupdates.plist Executable: com.myheritage.familytreebuilder.checkupdates Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin Apps: 1 32-bit Applications: 18 32-bit apps System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 174 Apple tasks [Running] 123 Apple tasks System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 181 Apple tasks [Running] 121 Apple tasks [Other] One Apple task Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-08-13) [Other] com.epson.ews.launcher.plist (? d9ab2448 - installed 2010-01-07) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-10-20) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-10-20) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-07-15) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-07-15) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-06-03) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-10-20) User Launch Agents: [Other] com.adobe.ARM.***.plist (? 0 - installed 2014-08-05) [Loaded] com.myheritage.familytreebuilder.checkupdates.plist (? 0 - installed 2015-01-10) [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-11-23) User Login Items: [Not Loaded] ConvertIt Login (App Store - installed 2020-09-18) Modern Login Item /Applications/Convert It.app/Contents/Library/LoginItems/ConvertIt Login.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-09-26) Silverlight: 5.1.41105.0 (? - installed 2016-01-05) AdobePDFViewer: 20.012.20048 (Adobe Systems, Inc. - installed 2020-09-26) OfficeLiveBrowserPlugin: 12.3.6 (? - installed 2013-03-14) JavaAppletPlugin: 15.0.1 (Apple - installed 2012-06-15) iPhotoPhotocast: 7.0 (Apple - installed 2012-04-03) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Backup: Time Machine information not available without Full Drive Access. 9 local snapshots Oldest local snapshot: 2020-11-03 08:18:42 Last local snapshot: 2020-11-04 08:35:49 Performance: System Load: 1.10 (1 min ago) 0.85 (5 min ago) 0.92 (15 min ago) Nominal I/O speed: 1.18 MB/s File system: 32.91 seconds Write speed: 91 MB/s Read speed: 92 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 6 % Idle: 92 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheck 22.12 % (App Store) Other processes 8.60 % (?) Dock 0.11 % (Apple) AXVisualSupportAgent 0.10 % (Apple) com.apple.geod 0.05 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 589 MB (App Store) Safari 198 MB (Apple) Mail 153 MB (Apple) Finder 77 MB (Apple) AppleSpell 73 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 429 KB / 425 KB (?) Mail 53 KB / 20 KB (Apple) rapportd 1 KB / 917 B (Apple) SystemUIServer 0 B / 192 B (Apple) spindump_agent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 202 MB Used RAM: 5.46 GB Cached files: 2.34 GB Available RAM: 2.54 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-10-13 Adobe Flash Player 2020-10-21 MRTConfigData (1.68) 2020-10-29 EtreCheck (5.6.2) 2020-10-30 XProtectPlistConfigData (2134) 2020-10-30 Gemini 2 (2.6.12) Clean up: ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report