EtreCheck version: 5.3.3 (5036)
Report generated: 2019-09-15 18:11:12
Download EtreCheck from https://etrecheck.com
Runtime: 2:00
Performance: Excellent
Sandbox: Enabled
Full drive access: Disabled

Problem: Other problem
Description: 
Various Apple apps cannot connect to the internet while other apps can
.

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Configuration profiles present - This machine has configuration profiles. These are sometimes used by adware and malware.
  32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”.
  Limited drive access - More information may be available with Full Drive Access.

Hardware Information:
  MacBook Pro (Retina, 15-inch, Mid 2015)
  MacBook Pro Model: MacBookPro11,4
  1 2.2 GHz Intel Core i7 (i7-4770HQ) CPU: 4-core
  16 RAM - Not upgradeable
    BANK 0/DIMM0 - 8 GB DDR3 1600  ok
    BANK 1/DIMM0 - 8 GB DDR3 1600  ok
  Battery: Health = Normal - Cycle count = 108

Video Information:
  Intel Iris Pro - VRAM: 1536 MB
    Color LCD 2880 x 1800

Drives:
  disk0 - APPLE SSD SM1024G 1.00 TB (Solid State - TRIM: Yes) 
  Internal PCI 8.0 GT/s x4 Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Container] 1.00 TB
      disk1 [APFS Virtual drive] 1.00 TB (Shared by 4 volumes)
        disk1s1 - Macintosh HD (APFS) (Shared - 490.34 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
        disk1s3 - Recovery (APFS) [Recovery] (Shared)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used)

Mounted Volumes:
  disk1s1 - Macintosh HD
    1.00 TB (Shared - 490.34 GB used - 506.02 GB free)
    APFS
    Mount point: /

  disk1s4 - VM [APFS VM]
    1.00 TB (Shared - 3.22 GB used - 506.02 GB free)
    APFS
    Mount point: /private/var/vm

  disk2s2 - T******************s
    2.00 TB (1.68 TB used - 319.22 GB free)
    Mac OS Extended (Case-sensitive, Journaled)
    Disk Image
    Mount point: /Volumes/T******************s

Network:
  Interface en3: Thunderbolt Ethernet
  Interface en5: iPhone
  Interface en0: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en4: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge

System Software:
  macOS Mojave 10.14.6 (18G95) 
  Time since boot: About 3 days

Configuration Profiles:
  This computer has configuration profiles installed.

Notifications:
  Notifications not available without Full Drive Access.

Security:
  System Status
  Gatekeeper: Enabled
  System Integrity Protection: Enabled

Unsigned Files:
  Launchd: /Library/LaunchAgents/com.coupons.coupond.plist
    Executable: /Library/Application Support/Coupons/coupond launchd
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.fitbit.galileod.plist
    Executable: /usr/local/bin/galileod
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.iobit.AMCDaemon.plist
    Executable: /Library/Application Support/AMC/AMCDaemon -load

  Launchd: /Library/LaunchDaemons/com.lifescan.usb-helper.plist
    Executable: /Library/PrivilegedHelperTools/com.lifescan.usb-helper.sh
    Details: Exact match found in the whitelist - probably OK

  Login Item: /Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app

32-bit Applications:
  43 32-bit apps

Kernel Extensions:
  /Library/Application Support/SweetSpotFetch/SweetSpot Fetch.app
    FTDIUSBSerialDriver.kext (2.2.18 - SDK 10.6)
    DexComUSB.kext (1.0.0 - SDK 10.6)
    DexComUSBCDCACMControl.kext (1.0.1 - SDK 10.6)
    DexComUSBCDCACMData.kext (1.0.1 - SDK 10.6)
    ProlificUsbSerial.kext (1.5.1 - SDK 10.6)
    sweetspot.FTDIUSBSerialDriver.kext (1.0.0 - SDK 10.6)
    sweetspot.DexComUSB.kext (1.0.0 - SDK 10.6)
    sweetspot.SiLabsUSBDriver64.kext (1.0.0)
    sweetspot.TIVCPSerial.kext (1.0.0 - SDK 10.10)
    TIVCPSerial.kext (1.2.2)

  /System/Library/Extensions
    TandemComPort.kext (1.0)

System Launch Agents:
  [Not Loaded]  15 Apple tasks
  [Loaded]  155 Apple tasks
  [Running]  130 Apple tasks

System Launch Daemons:
  [Not Loaded]  36 Apple tasks
  [Loaded]  164 Apple tasks
  [Running]  136 Apple tasks

Launch Agents:
  [Loaded] com.coupons.coupond.plist (? f6a15e5e  - installed 2014-10-16)
  [Loaded] com.dexcom.ClarityUploaderLaunch.plist (DexCom, Inc. - installed 2016-12-05)
  [Other] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-09-12)

Launch Daemons:
  [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-08-26)
  [Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-08-23)
  [Running] com.fitbit.galileod.plist (? 7ad1c5c  - installed 2014-10-29)
  [Running] com.iobit.AMCDaemon.plist (? ce7f599b  - installed 2014-08-10)
  [Other] com.lifescan.usb-helper.plist (? 3cf94f9b  - installed 2016-03-01)
  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-09-12)
  [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e  - installed 2012-04-02)
  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-02-10)

User Launch Agents:
  [Other] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-21)
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-09)
  [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-09)

User Login Items:
  Dropbox.app (Dropbox, Inc. - installed 2019-09-06)
    (Application - /Applications/Dropbox.app)

  Fitbit Connect Menubar Helper.app (? - installed 2014-11-21)
    (Application - /Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)

  AirPort Utility.app (Apple - installed 2019-08-21)
    (Application - /Applications/Utilities/AirPort Utility.app)

Internet Plug-ins:
  FlashPlayer-10.6: 32.0.0.255 (Adobe Systems, Inc. - installed 2019-09-12)
  EPPEX Plugin: 10.0 (? - installed 2018-09-19)
  NP_2020Player_IKEA: 5.0.94.1 (? - installed 2012-09-28)
  Flash Player: 32.0.0.255 (Adobe Systems, Inc. - installed 2019-09-12)
  CouponPrinter-FireFox_v2: 5.0.5 (? - installed 2014-10-16)
  SharePointBrowserPlugin: 14.7.7 (? - installed 2018-11-16)
  Silverlight: 5.1.41212.0 (? - installed 2016-06-10)
  SweetSpotFetch: SweetSpotFetch 1.1.1.0 (SweetSpot Diabetes Care, Inc - installed 2015-01-29)

Audio Plug-ins:
  AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-26)
  BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2019-08-21)
  AirPlay: 2.0 (Apple - installed 2019-08-21)
  AppleAVBAudio: 760.6 (Apple - installed 2019-08-21)
  BridgeAudioSP: 5.52 (Apple - installed 2019-09-07)
  iSightAudio: 7.7.3 (Apple - installed 2019-08-21)

3rd Party Preference Panes:
  Flash Player (installed 2019-08-26)

Time Machine:
  Time Machine information not available without Full Drive Access.
  3 local snapshots
  Oldest local snapshot: 2019-05-04 02:40:49
  Last local snapshot: 2019-09-12 12:04:02

Performance:
  System Load: 2.18 (1 min ago) 2.39 (5 min ago) 1.94 (15 min ago)
  Nominal I/O speed: 0.28 MB/s
  File system: 38.54 seconds
  Write speed: 1130 MB/s
  Read speed: 1943 MB/s

CPU Usage Snapshot:
  Type Overall
  System 3 %
  User 2 %
  Idle 95 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  Other processes 28.04 % (?)
  EtreCheck 6.48 % (App Store)
  Fitbit Connect Menubar Helper 1.75 % (? - /Applications/Fitbit Connect.app)
  Activity Monitor 1.44 % (Apple)
  suggestd 0.20 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheck 673 MB (App Store)
  firefox 104 MB (Mozilla Corporation)
  Dropbox 96 MB (Dropbox, Inc.)
  assistant_service 84 MB (Apple)
  AppleSpell 65 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  Other processes 29 MB / 55 MB (?)
  Dropbox 1 MB / 687 KB (Dropbox, Inc.)
  firefox 2 KB / 1 KB (Mozilla Corporation)
  SystemUIServer 3 KB / 120 B (Apple)
  com.apple.siri.ClientFlow.ClientScripter 0 B / 0 B (Apple)

Virtual Memory Information:
  Physical RAM: 16 GB

  Free RAM: 10.24 GB
  Used RAM: 4.56 GB
  Cached files: 1.20 GB

  Available RAM: 11.44 GB
  Swap Used: 880 MB

Software Installs (past 30 days):
  Install Date Name (Version)
  2019-08-31 Gatekeeper Configuration Data (181)
  2019-09-09 Disk Doctor (4.2)
  2019-09-12 Microsoft AutoUpdate
  2019-09-12 Microsoft PowerPoint
  2019-09-12 Microsoft Excel
  2019-09-12 Microsoft Outlook
  2019-09-12 Microsoft Word
  2019-09-12 Adobe Flash Player
  2019-09-14 HP Smart
  2019-09-14 MRTConfigData (1.49)
  2019-09-14 EtreCheck (5.3.3)

Diagnostics Information (past 7 days):
  Directory /Library/Logs/DiagnosticReports is not accessible.
  Enable Full Drive Access to see more information.

End of report