EtreCheckPro version: 6.4 (6E002) Report generated: 2021-02-04 09:15:29 Download EtreCheckPro from https://etrecheck.com Runtime: 6:21 Performance: Below Average Problem: Apps are crashing Major Issues: Anything that appears on this list needs immediate attention. Obsolete hardware - This computer may be considered obsolete. Kernel extensions blocked - There are blocked kernel extensions awaiting user approval. Adobe Flash Player installed - Adobe Flash Player is installed on this computer. This is a security risk and no longer supported. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Small backup drive - Time Machine backup drive is too small. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Low performance - EtreCheck report took an unusually long time to run. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (27-inch, Mid 2011) - Obsolete! iMac Model: iMac12,2 2.7 GHz Intel Core i5 (i5-2500S) CPU: 4-core 24 RAM - At maximum BANK 0/DIMM0 - 4 GB DDR3 1333 BANK 1/DIMM0 - 4 GB DDR3 1333 BANK 0/DIMM1 - 8 GB DDR3 1333 BANK 1/DIMM1 - 8 GB DDR3 1333 Video Information: AMD Radeon HD 6770M - VRAM: 512 MB iMac 2560 x 1440 DELL P2217H 1920 x 1080 Drives: disk0 - ST3000DM001-1ER166 3.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 - Macintosh HD (Journaled HFS+) 3.00 TB (2.12 TB used) disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 784 MB disk1 - WD Elements 107C 3.00 TB External USB 480 Mbit/s USB disk1s1 - EFI [EFI] 315 MB disk1s2 - S**************p (Journaled HFS+) 3.00 TB (2.98 TB used) Mounted Volumes: disk0s2 - Macintosh HD 3.00 TB (2.12 TB used, 1.30 TB available, 883.47 GB free) Journaled HFS+ Mount point: / disk1s2 - S**************p 3.00 TB (2.98 TB used, 17.11 GB free) Journaled HFS+ Mount point: /Volumes/S**************p disk2s2 - T******************s 3.00 TB (2.99 TB used, 10.65 GB free) Mac OS Extended (Case-sensitive, Journaled) Disk Image Mount point: /Volumes/T******************s Network: Interface en0: Ethernet 2 Interface en28: iPhone 21 Interface en26: iPhone 19 Interface en25: iPhone 18 Interface en24: iPhone 17 Interface en21: iPhone 14 Interface en20: iPhone 13 Interface en18: iPhone 11 Interface en16: iPhone 9 Interface en14: iPhone 7 Interface en13: iPhone 6 Interface en11: iPhone 4 Interface en10: iPad Interface en9: iPhone 3 Interface en1: Wi-Fi 802.11 a/b/g/n Interface fw0: FireWire Interface en7: iPhone Interface en8: iPhone 2 Interface en12: iPhone 5 Interface en15: iPhone 8 Interface en17: iPhone 10 Interface en19: iPhone 12 Interface en22: iPhone 15 Interface en23: iPhone 16 Interface en27: iPhone 20 iCloud Quota: 1.24 TB available File sharing: Enabled Printer sharing: Enabled Screen sharing: Enabled System Software: macOS High Sierra 10.13.6 (17G14042) Time since boot: Less than an hour Notifications: Gemini 2.app one notification (one scheduled) Gemini 2.app one notification (one scheduled) Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Security Risk! - Adobe Flash Player installed! File sharing: Enabled Printer sharing: Enabled Screen sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.intego.BackupAssistant.daemon.plist Executable: /Library/StartupItems/Intego Backup Assistant/BackupAssistantDaemon Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.intego.backupassistant.agent.plist Executable: /Library/StartupItems/Intego Backup Assistant/BackupAssistantAgent.app/Contents/MacOS/BackupAssistantAgent --launchd Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.fitbit.galileod.plist Executable: /Library/Application Support/Fitbit Connect/galileod Details: Exact match found in the legitimate list - probably OK Running app: /Library/Printers/Brother/Utilities/Server/USBserver.app/Contents/MacOS/USBserver Running app: /Library/Printers/Brother/Utilities/Server/NETserver.app/Contents/MacOS/NETserver Running app: /Applications/GoPro Quik.app/Contents/Library/LoginItems/goproapp.devicedetection.app Login Item: /Applications/GoPro Quik.app/Contents/Library/LoginItems/goproapp.devicedetection.app Login Item: /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app Login Item: /Applications/Dropbox.app/Contents/Library/LoginItems/loginhelper.app Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin Plugin: /Library/Internet Plug-Ins/Default Browser.plugin Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin Plugin: /Library/Internet Plug-Ins/NP_2020Player_WEB.plugin Plugin: /Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/F5 SSL VPN Plugin.plugin Plugin: ~/Library/Internet Plug-Ins/ZoomUsPlugIn.plugin Preference Pane: /Library/PreferencePanes/HDD Fan Control.prefPane Apps: 11 32-bit Applications: 45 32-bit apps Kernel Extensions: /Applications/LaCie Desktop Manager.app [Not Loaded] LaCieScsiType00.kext - com.LaCie.ScsiType00 (1.2.13 - SDK 10.5) [Not Loaded] jmPeripheralDevice.kext - com.jmicron.driver.jmPeripheralDevice (2.0.4) [Not Loaded] LaCie_RemoteComms.kext - com.lacie.driver.LaCie_RemoteComms (1.0.1 - SDK 10.5) [Not Loaded] OxsemiDeviceType00.kext - com.oxsemi.driver.OxsemiDeviceType00 (1.28.13 - SDK 10.5) /Library/Extensions [Blocked] HueSync.kext - com.lighting.huesync (1.0 - SDK 10.12) /System/Library/Extensions [Not Loaded] FitbitUSBCable.kext - com.fitbit.galileo.FitbitUSBCable (1.0 - SDK 10.10) [Not Loaded] LfEtherConfig.kext - com.leapfrog.codeless.kext (2.0) [Not Loaded] LfConnectDriver.kext - com.leapfrog.driver.LfConnectDriver (1.12.0 - SDK 10.10) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 170 Apple tasks [Running] 108 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 183 Apple tasks [Running] 118 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-11-04) [Running] com.brother.LOGINserver.plist (? a1772de2 - installed 2015-03-12) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-10-20) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-10-20) [Loaded] com.intego.backupassistant.agent.plist (? f2f62dfd - installed 2013-06-13) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2021-01-20) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-10-12) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-01-14) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2017-08-10) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2017-08-10) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-09-25) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-09-25) [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-11-25) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-10-31) [Running] com.crystalidea.macsfancontrol.smcwrite.plist (Ilya Parniuk - installed 2020-01-19) [Running] com.fitbit.galileod.plist (? 485714a8 - installed 2016-08-09) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-10-20) [Running] com.intego.BackupAssistant.daemon.plist (? f4eb85c2 - installed 2013-06-13) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-02-01) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2021-01-29) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2021-01-20) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-12) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-04-19) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-01-14) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-04-13) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-01-28) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-05-23) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2017-08-10) User Launch Agents: [Other] com.expressvpn.ExpressVPN.agent.plist (? 0 - installed 2020-05-28) [Loaded] com.skype.skype.shareagent.plist (? 0 - installed 2018-07-13) User Login Items: [Not Loaded] CCC User Agent (? - installed 2015-02-05) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app [Not Loaded] Dropbox Login Helper (? - installed 2016-09-03) Modern Login Item /Applications/Dropbox.app/Contents/Library/LoginItems/loginhelper.app [Not Loaded] Garmin Express Service (Garmin International - installed 2018-07-16) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Not Loaded] crashreporter (Garmin International - installed 2018-07-16) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/MacOS/crashreporter.app [Not Loaded] ApplicationUpdater (Garmin International - installed 2018-07-16) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/Resources/ApplicationUpdater.app [Not Loaded] Gemini Menu Launcher AppStore (App Store - installed 2021-01-29) Modern Login Item /Applications/Gemini 2.localized/Gemini 2.app/Contents/Library/LoginItems/Gemini Menu Launcher AppStore.app [Running] goproapp.devicedetection (? - installed 2020-10-13) Modern Login Item /Applications/GoPro Quik.app/Contents/Library/LoginItems/goproapp.devicedetection.app [Running] Macs Fan Control (Ilya Parniuk - installed 2020-10-13) Application /Applications/Macs Fan Control.app [Not Loaded] MailTabOutlookHelper (App Store - installed 2017-02-19) Modern Login Item /Applications/MailTab for Outlook.app/Contents/Library/LoginItems/MailTabOutlookHelper.app [Running] OneDrive (Microsoft Corporation - installed 2020-10-12) Application /Applications/OneDrive.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-10-12) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-10-12) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Running] YTD Helper (Greentree Applications SRL - installed 2017-01-05) Modern Login Item /Applications/YTD.app/Contents/Library/LoginItems/YTD Helper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2015-03-21) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Running] iTunesHelper (Apple - installed 2020-10-06) Application /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app [Loaded] ExpressVPN Launcher (ExprsVPN LLC - installed 2020-05-28) Application ~/.Trash/ExpressVPN.app/Contents/Library/LoginItems/ExpressVPN Launcher.app Internet Plug-ins: FlashPlayer-10.6: 32.0.0.465 (? - installed 2020-12-08) Default Browser: (? - installed 2019-10-18) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-01-04) AdobePDFViewer: 20.013.20074 (Adobe Systems, Inc. - installed 2021-01-04) Flash Player: 32.0.0.465 (? - installed 2020-12-08) NP_2020Player_WEB: 5.0.94.0 (? - installed 2011-10-27) OfficeLiveBrowserPlugin: 12.2.0 (? - installed 2009-06-06) F5 SSL VPN Plugin: 7140.2017.0414.1 (? - installed 2019-03-30) Audio Plug-ins: BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2020-10-16) iSightAudio: 7.7.3 (Apple - installed 2020-10-16) AirPlay: 2.0 (Apple - installed 2020-10-16) AppleAVBAudio: 683.1 (Apple - installed 2020-10-16) BridgeAudioSP: 4.69.2 (Apple - installed 2020-11-23) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2020-10-16) Safari Extensions: Qantas Shopping Points Prompter (App Store - installed 2020-12-25) 3rd Party Preference Panes: Flash Player (Adobe Inc. - installed 2020-11-25) HDD Fan Control (? - installed 2016-06-25) Backup: Skip System Files: No Mobile backups: No Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 3.00 TB - Disk used: 2.12 TB Destinations: S**************p [Local] Total size: 3.00 TB Total number of backups: 58 Oldest backup: 2020-06-08 07:52:57 Last backup: 2021-02-03 23:20:11 Data [Network] (Last used) Total size: 3.00 TB Total number of backups: 86 Oldest backup: 2019-12-23 01:42:03 Last backup: 2021-02-03 15:05:12 Performance: System Load: 2.21 (1 min ago) 3.13 (5 min ago) 2.14 (15 min ago) Nominal I/O speed: 5.38 MB/s File system: 89.21 seconds Write speed: 97 MB/s Read speed: 121 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 6 % Idle: 89 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) com.apple.SpeechRecognitionCore.speechrecognitiond 6.96 % (Apple) kernel_task 6.68 % (Apple) EtreCheckPro 5.88 % (Etresoft, Inc.) mdworker (5) 3.30 % (Apple) WindowServer 2.60 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) kernel_task 1.29 GB (Apple) Google Chrome Helper (Renderer) (12) 1.22 GB (Google, Inc.) EtreCheckPro 594 MB (Etresoft, Inc.) com.apple.SpeechRecognitionCore.speechrecognitiond 496 MB (Apple) mds_stores 477 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 845 KB / 164 KB (Apple) CalendarAgent 50 KB / 12 KB (Apple) netbiosd 28 KB / 8 KB (Apple) usbmuxd 16 KB / 13 KB (Apple) apsd 9 KB / 20 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) coreaudiod 3 (Apple) com.apple.SpeechRecognitionCore.speechrecognitiond 2 (Apple) mdworker (5) 2 (Apple) WindowServer 2 (Apple) diskimages-helper 1 (Apple) Virtual Memory Information: Physical RAM: 24 GB Free RAM: 12.75 GB Used RAM: 5.90 GB Cached files: 5.35 GB Available RAM: 18.10 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2021-01-14 Microsoft AutoUpdate (4.31.21011103) 2021-01-27 XProtectPlistConfigData (2138) 2021-01-28 Microsoft Teams (1.00.333671) 2021-01-29 Gemini 2 (2.8.1) 2021-01-29 Malwarebytes for Mac (1.0) Clean up: ~/Library/LaunchAgents/com.expressvpn.ExpressVPN.agent.plist /Applications/ExpressVPN.app/Contents/MacOS/expressvpnd Executable not found Diagnostics Information (past 7-30 days): 2021-02-04 09:07:50 Safari.app Crash (6 times) Executable: /Applications/Safari.app Details: dyld: in dlopen() /System/Library/PrivateFrameworks/CoreSuggestionsInternals.framework/C oreSuggestionsInternals 2021-02-04 09:00:48 MRT.app Memory (2 times) Executable: /System/Library/CoreServices/MRT.app 2021-02-04 08:56:58 com.apple.Safari.SafeBrowsing.Service Crash (20 times) Executable: /System/Library/PrivateFrameworks/SafariSafeBrowsing.framework/Versions/A/com.apple.Safari.SafeBrowsing.Service 2021-02-04 00:54:24 quicklookd.app Crash Executable: /System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd.app Details: quicklookd seems struck trying to quit, crashing abort() called 2021-02-02 20:08:42 com.apple.WebKit.WebContent High CPU Use (3 times) Executable: /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2021-02-02 07:55:02 Photos.app Crash Executable: /Applications/Photos.app Details: abort() called *** error for object 0x7fdaf707a200: incorrect checksum for freed obje ct - object was probably modified after being freed. End of report