EtreCheck version: 5.5.5 (5111) Report generated: 2020-07-26 18:06:59 Download EtreCheck from https://etrecheck.com Runtime: 1:58 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Beachballing Description: Starts to run very slow when using SketchUp and sometimes Adobe Acroba t DC. And I get these â Sharingd wants to use the â loginâ keychainâ pro mpts from many other programs all day. Started when I updated to Catalina Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Sharing enabled - This machine has sharing services enabled that could be a security risk. Hardware Information: iMac Pro (2017) iMac Pro Model: iMacPro1,1 3.2 GHz 8-Core Intel Xeon W (W-2140B) CPU: 8-core 64 RAM - Not upgradeable NODE 1/CPU1_DIMM_A0 - 16 GB DDR4 2666 NODE 1/CPU1_DIMM_B0 - 16 GB DDR4 2666 NODE 1/CPU1_DIMM_C0 - 16 GB DDR4 2666 NODE 1/CPU1_DIMM_D0 - 16 GB DDR4 2666 Video Information: Radeon Pro Vega 56 - VRAM: 8 GB iMac (built-in) 5120 x 2880 LG UltraFine 5120 x 2880 Drives: disk0 - APPLE SSD AP1024M 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 5 volumes) disk1s1 - P****** Data (APFS) [APFS Virtual drive] (Shared - 695.80 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 20 KB used) disk1s5 - P****D (APFS) (Shared - 10.80 GB used) disk2 - LaCie d2 Thunderbolt 3 8.00 TB External USB 480 Mbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - L*****8 (Journaled HFS+) 8.00 TB (2.30 TB used) Mounted Volumes: disk1s1 - P****** Data [APFS Virtual drive] 1.00 TB (Shared - 695.80 GB used, 398.95 GB available, 292.82 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s4 - VM [APFS VM] 1.00 TB (Shared - 20 KB used, 292.82 GB free) APFS Mount point: /private/var/vm Encrypted disk1s5 - P****D 1.00 TB (Shared - 10.80 GB used, 398.95 GB available, 292.82 GB free) APFS Mount point: / Encrypted Read-only: Yes disk2s2 - L*****8 8.00 TB (2.30 TB used, 5.70 TB free) Journaled HFS+ Mount point: /Volumes/L*****8 Network: Interface en1: Wi-Fi Interface en0: Ethernet Interface en7: Display Ethernet Interface fw0: Display FireWire Interface en9: iPhone Interface en6: Bluetooth PAN 2 Interface bridge0: Thunderbolt Bridge Interface en11: iPad Interface bridge0: Thunderbolt Bridge 2 Interface en8: Thunderbolt Ethernet Slot 1 File sharing: Enabled Printer sharing: Enabled Remote Management: Enabled Screen sharing: Enabled Remote login: Enabled System Software: macOS Catalina 10.15.2 (19C57) Time since boot: About a day Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple File sharing: Enabled Printer sharing: Enabled Remote Management: Enabled Screen sharing: Enabled Remote login: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.intego.BackupAssistant.daemon.plist Executable: /Library/StartupItems/Intego Backup Assistant/BackupAssistantDaemon Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.sonos.smbbump.plist Executable: /Library/Application Support/Sonos/smb_touch Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.logmein.GoToMeeting.G2MAIRUploader.plist Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpload Details: Executable file is not accessible without Full Drive Access Launchd: ~/Library/LaunchAgents/com.logmein.GoToMeeting.G2MUpdate.plist Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.intego.backupassistant.agent.plist Executable: /Library/StartupItems/Intego Backup Assistant/BackupAssistantAgent.app/Contents/MacOS/BackupAssistantAgent --launchd Details: Exact match found in the whitelist - probably OK Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Details: Executable file is not accessible without Full Drive Access Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Apps: 2 32-bit Applications: 25 32-bit apps Kernel Extensions: /Library/Extensions FTDIKext.kext (1.0 - SDK 10.14) Dropbox.kext (1.12.2 - SDK 10.14) Wacom Tablet.kext (Wacom Tablet 6.3.11-3 - SDK 10.10) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 157 Apple tasks [Running] 138 Apple tasks System Launch Daemons: [Not Loaded] 31 Apple tasks [Loaded] 171 Apple tasks [Running] 133 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-23) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-05-07) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2020-06-26) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-07-17) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-17) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-06-24) [Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2018-02-07) [Loaded] com.epson.ecrp.launcher.plist (Seiko Epson Corporation - installed 2017-07-24) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2019-07-24) [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2019-10-03) [Loaded] com.epson.pma.launcher.plist (Seiko Epson Corporation - installed 2017-10-19) [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2019-08-18) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-11) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-11) [Loaded] com.intego.backupassistant.agent.plist (? f2f62dfd - installed 2014-08-27) [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2019-10-07) [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2019-10-07) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-04-21) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-06-26) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-07-17) [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-06-23) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-03-11) [Running] com.intego.BackupAssistant.daemon.plist (? f4eb85c2 - installed 2014-08-27) [Loaded] com.microsoft.autoupdate.helpertool.plist (Microsoft Corporation - installed 2016-08-03) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2015-06-04) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-02-12) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-04-10) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Running] com.sonos.SonosLibraryServer.plist (Sonos, Inc. - installed 2020-07-06) [Other] com.sonos.smbbump.plist (? 25deed1f - installed 2015-04-03) [Running] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2019-10-07) [Loaded] com.wacom.displayhelper.plist (Apple - installed 2019-12-05) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2018-07-13) [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-07-13) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-15) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (? 0 - installed 2020-07-16) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (? 0 - installed 2020-07-16) User Login Items: [Not Loaded] Evernote Helper (App Store - installed 2019-08-06) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app [Not Loaded] EvernoteLauncher (App Store - installed 2019-08-06) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteLauncher.app [Not Loaded] RSSBotLoginHelper (App Store - installed 2019-08-01) Modern Login Item /Applications/RSS Bot.app/Contents/Library/LoginItems/RSSBotLoginHelper.app [Not Loaded] StartUpHelper (Spotify - installed 2020-05-17) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] StartupHelper (Seiko Epson Corporation - installed 2020-05-13) Modern Login Item /Library/Printers/EPSON/Fax/Utility/Fax Receive Monitor.app/Contents/Library/LoginItems/StartupHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2018-01-21) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2020-06-26) FlashPlayer-10.6: 32.0.0.403 (Adobe Inc. - installed 2020-07-14) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-07-08) AdobePDFViewer: 20.009.20074 (Adobe Systems, Inc. - installed 2020-07-08) Flash Player: 32.0.0.403 (Adobe Inc. - installed 2020-07-14) SharePointBrowserPlugin: 14.6.0 (? - installed 2016-02-10) PepperFlashPlayer: 32.0.0.403 (Adobe Inc. - installed 2020-07-14) Silverlight: 5.1.50901.0 (? - installed 2018-12-20) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: AnyList Recipe Import (Purple Cover, Inc. - installed 2020-01-22) 3rd Party Preference Panes: Flash Player (Adobe Inc. - installed 2020-06-23) FUSE (Benjamin Fleischer - installed 2017-07-18) WacomTablet (Wacom Technology Corp. - installed 2019-10-07) Time Machine: Time Machine information not available without Full Drive Access. 20 local snapshots Oldest local snapshot: 2020-07-25 17:38:58 Last local snapshot: 2020-07-26 17:36:28 Performance: System Load: 1.71 (1 min ago) 1.60 (5 min ago) 1.65 (15 min ago) Nominal I/O speed: 0.38 MB/s File system: 18.51 seconds Write speed: 3202 MB/s Read speed: 2556 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 3 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 70.90 % (?) EtreCheck 8.04 % (App Store) Activity Monitor 4.50 % (Apple) deleted 2.47 % (Apple) Safari 1.97 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) SketchUp 4.18 GB (Trimble Navigation Limited) Disk Utility 683 MB (Apple) EtreCheck 620 MB (App Store) App Store 579 MB (Apple) Dropbox 576 MB (Dropbox, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 7 MB / 8 MB (?) Dropbox 3 MB / 5 MB (Dropbox, Inc.) rapportd 104 KB / 29 KB (Apple) homed 0 B / 0 B (Apple) NotificationCenter 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 64 GB Free RAM: 26.43 GB Used RAM: 24.17 GB Cached files: 13.40 GB Available RAM: 39.83 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-07-08 Adobe Acrobat DC (20.009.20074) 2020-07-14 Adobe Flash Player 2020-07-14 Adobe Pepper Flash Player 2020-07-24 XProtectPlistConfigData (2127) 2020-07-24 MRTConfigData (1.64) 2020-07-26 EtreCheck (5.5.5) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report