EtreCheck version: 5.1 (5A022) Report generated: 2019-01-20 00:01:26 Download EtreCheck from https://etrecheck.com Runtime: 9:10 Performance: Below Average Problem: Computer is too slow Description: After installing CleanMyMac, my mac began to slow down a lot. I have uninstalled it, as well as remainders from the Library. The speed has much improved. At the same time, its not fully back to normal Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Runaway kernel_task - kernel_task is using a large percentage of your CPU. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Kernel panics - This system has experienced kernel panics that could be related to 3rd party software. More than one antivirus app - This machine has multiple antivirus apps installed. Minor Issues: These issues do not need immediate attention but they may indicate future problems. High battery cycle count - Your battery may be losing capacity. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Low performance - EtreCheck report took over 5 minutes to run. This is unusual. Vintage hardware - This machine may be considered vintage. 32-bit Apps - This machine has 32-bits apps that may have problems in the future. Hardware Information: MacBook Pro (15-inch, Early 2011) - Vintage! MacBook Pro Model: MacBookPro8,2 1 2.2 GHz Intel Core i7 (i7-2720QM) CPU: 4-core 8 RAM - At maximum BANK 0/DIMM0 - 4 GB DDR3 1333 ok BANK 1/DIMM0 - 4 GB DDR3 1333 ok Battery: Health = Replace Soon - Cycle count = 2033 Video Information: Intel HD Graphics 3000 - VRAM: 512 MB AMD Radeon HD 6750M - VRAM: 1024 MB Color LCD 1280 x 800 Drives: disk0 - APPLE SSD TS256C 251.00 GB (Solid State - TRIM: Yes) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [Core Storage Container] 250.14 GB disk1 - Macintosh HD (Journaled HFS+) 249.78 GB (173.38 GB used) disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB Mounted Volumes: disk1 - Macintosh HD 249.78 GB (76.13 GB free) Journaled HFS+ Mount point: / Network: Interface SAMSUNG_MDM: SAMSUNG Modem Interface en0: Ethernet Interface en4: iPad Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Sierra 10.12.6 (16G1710) Time since boot: Less than an hour Security: System Status Gatekeeper Enabled System Integrity Protection Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.f-secure.relauncher.plist Executable: /usr/local/f-secure/bin/relaunch Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguardmonitor.plist Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bundle/Contents/Resources/launch.sh Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguard9.uninstall.plist Executable: /bin/sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard9/condUninstall.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.f-secure.fsavd-suppressor.plist Executable: /usr/local/f-secure/bin/fsavd-suppressor Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguard10.plist Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard10/VideoGuard10.bundle/Contents/Resources/setupServer.sh Launchd: /Library/LaunchDaemons/com.f-secure.fsavd.plist Executable: /usr/local/f-secure/bin/fsavdwrapper --nodaemon --logfile=on --oas=incoming --pidfile=/tmp/.com.f-secure.fsav/pidfile Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguard7.uninstall.plist Executable: /bin/sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard7/condUninstall.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.f-secure.orspclient.plist Executable: /usr/local/f-secure/bin/orspwrapper.sh --daas2-data ./orspclient/etc --http-port 0 Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguard7.plist Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard7/VideoGuard7.bundle/Contents/Resources/setupServer.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguard10.uninstall.plist Executable: /bin/sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard10/condUninstall.sh Launchd: /Library/LaunchDaemons/com.f-secure.fsmac.guts2downloader.plist Executable: /usr/local/f-secure/bin/fsupdated_guts2 --download Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguard9.plist Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard9/VideoGuard9.bundle/Contents/Resources/setupServer.sh Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguard8.plist Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard8/VideoGuard8.bundle/Contents/Resources/setupServer.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.f-secure.fsmac.fsupdated_guts2.plist Executable: /usr/local/f-secure/bin/fsupdated_guts2 Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguard8.uninstall.plist Executable: /bin/sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard8/condUninstall.sh Details: Exact match found in the whitelist - probably OK 32-bit Applications: 13 32-bit apps Kernel Extensions: /Applications/Smart Switch/SmartSwitch.app [Not Loaded] ssudmdmcontrol.kext (1.4.45 - SDK 10.6) [Not Loaded] ssudmdmdata.kext (1.4.45 - SDK 10.6) [Not Loaded] ssuddrv.kext (1.4.45 - SDK 10.6) [Not Loaded] ssudmtp.kext (1.4.45 - SDK 10.5) [Not Loaded] ssudserial.kext (1.4.45 - SDK 10.6) [Not Loaded] ssdumdrv.kext (1.3) /Library/Extensions [Loaded] fsauth.kext (0.5.0 - SDK 10.9) System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 183 Apple tasks [Running] 88 Apple tasks System Launch Daemons: [Not Loaded] 43 Apple tasks [Loaded] 179 Apple tasks [Running] 96 Apple tasks [Other] 2 Apple tasks Launch Agents: [Loaded] com.f-secure.relauncher.plist (? 828eee6e - installed 2018-12-18) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-10-24) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2018-11-09) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-12-07) [Other] com.f-secure.fsmac.gui.plist (? b403e6cf - installed 2018-12-18) Launch Daemons: [Running] com.f-secure.fsavd.plist (? 1f81e8aa - installed 2018-12-18) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2019-01-18) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-12-17) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2015-05-15) [Loaded] com.f-secure.fsmac.firewall.plist (F-Secure Corporation - installed 2018-12-18) [Not Loaded] com.apple.installer.cleanupinstaller.plist (Apple - installed 2017-08-20) [Running] com.f-secure.fscsafeadmind.plist (F-Secure Corporation - installed 2018-12-18) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-12-07) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-11-09) [Loaded] com.f-secure.fsmac.fsupdated_guts2.plist (? 9d885777 - installed 2018-12-18) [Running] com.f-secure.fscsafesettingsd.plist (F-Secure Corporation - installed 2018-12-18) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (? 0 - installed 2018-08-03) [Loaded] com.f-secure.fsavd-suppressor.plist (? 8abefaf6 - installed 2018-12-18) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-10-24) [Running] com.f-secure.orspclient.plist (? 4d2e8df8 - installed 2018-12-18) [Running] com.f-secure.fsctelemetryd.plist (F-Secure Corporation - installed 2018-12-18) [Loaded] com.f-secure.fsmac.licensetool.plist (F-Secure Corporation - installed 2018-12-18) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-07-10) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-11-09) [Loaded] com.f-secure.fsmac.guts2downloader.plist (? bb54cf35 - installed 2018-12-18) [Loaded] com.f-secure.fsavd.dbhelper.plist (F-Secure Corporation - installed 2018-12-18) User Launch Agents: [Loaded] com.cisco.videoguard9.uninstall.plist (? 0 - installed 2018-07-29) [Loaded] com.cisco.videoguard8.uninstall.plist (? 0 - installed 2017-08-31) [Loaded] com.cisco.videoguard7.uninstall.plist (? 0 - installed 2017-07-15) [Loaded] com.cisco.videoguard7.plist (? 0 - installed 2017-07-15) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18) [Loaded] com.skype.skype.shareagent.plist (? 0 - installed 2018-07-06) [Loaded] com.bittorrent.uTorrent.plist (Apple - installed 2017-07-15) [Loaded] com.cisco.videoguard8.plist (? 0 - installed 2017-08-31) [Loaded] com.cisco.videoguard10.uninstall.plist (? 0 - installed 2018-08-26) [Running] com.cisco.videoguardmonitor.plist (? 0 - installed 2018-08-26) [Loaded] com.cisco.videoguard10.plist (? 0 - installed 2018-08-26) [Loaded] com.cisco.videoguard9.plist (? 0 - installed 2018-07-29) User Login Items: Flux.app (Michael Herf - installed 2018-04-25) (/Applications/Flux.app) Google Chrome.app (Google, Inc. - installed 2018-12-14) (/Applications/Google Chrome.app) ZoomOpener.app (Zoom Video Communications, Inc. - installed 2018-12-17) (~/.zoomus/ZoomOpener.app) fuspredownloader.app (? - installed 2016-01-26) (~/Library/Application Support/.FUS/fuspredownloader.app) iTunesHelper.app (Apple - installed 2018-11-24) (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app) Internet Plug-ins: FlashPlayer-10.6: 32.0.0.114 (installed 2019-01-08) QuickTime Plugin: 7.7.3 (installed 2018-12-26) AdobePDFViewerNPAPI: 17.012.20098 (installed 2019-01-05) AdobePDFViewer: 19.010.20069 (installed 2019-01-05) Flash Player: 32.0.0.114 (installed 2019-01-08) SharePointBrowserPlugin: 14.6.1 (installed 2016-03-03) Silverlight: 5.1.50901.0 (installed 2016-11-12) iPhotoPhotocast: 7.0 (installed 2015-03-25) User Internet Plug-ins: ZoomUsPlugIn: 4.1.35374.1217 (installed 2018-12-19) CWSAssistantPlugin: 100 (installed 2018-08-07) WebEx64: 1.1.0 (installed 2018-09-27) Safari Extensions: AdBlock.safariextz - BetaFish, Inc. - https://getadblock.com (installed 2018-10-06) Player for YouTube™ (Flash version).safariextz - James Fray - http://add0n.com/youtube-tools.html?from=flash (installed 2017-06-09) Adblock Plus.safariextz - Eyeo GmbH - https://adblockplus.org/ (installed 2016-12-23) DuckDuckGo Private Search.safariextz - DuckDuckGo - http://duckduckgo.com (installed 2018-09-11) Translate.safariextz - SideTree.com - http://SideTree.com/extensions.html#Translate (installed 2018-07-28) Grammarly for Safari.safariextz - Grammarly - https://www.grammarly.com (installed 2018-09-20) 3rd Party Preference Panes: Flash Player (installed 2018-12-17) FUSE for OS X (OSXFUSE) (installed 2014-10-19) Safe Anywhere Mac Settings (installed 2018-12-23) Time Machine: Time Machine Not Configured! Performance: System Load: 6.18 (1 min ago) 12.97 (5 min ago) 14.68 (15 min ago) Nominal I/O speed: 3.61 MB/s File system: 81.59 seconds Write speed: 153 MB/s Read speed: 156 MB/s Top Processes by CPU: Process (count) CPU (Source - Location) kernel_task 259.38 % (Apple) EtreCheckPro 44.36 % (Etresoft, Inc.) WindowServer 10.92 % (Apple) Google Chrome 3.46 % (Google, Inc.) mds 0.80 % (Apple) Top Processes by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (9) 902 MB (Google, Inc.) kernel_task 627 MB (Apple) fsavd (18) 554 MB (F-Secure Corporation) EtreCheckPro 428 MB (Etresoft, Inc.) Google Chrome 305 MB (Google, Inc.) Top Processes by Network Use: Process Input / Output (Source - Location) mDNSResponder 23 KB / 6 KB (Apple) apsd 9 KB / 18 KB (Apple) assistantd 4 KB / 1 KB (Apple) netbiosd 4 KB / 1 KB (Apple) OrspService 3 KB / 1 KB (F-Secure Corporation) Virtual Memory Information: Available RAM 3.74 GB Free RAM 921 MB Used RAM 4.26 GB Cached files 2.84 GB Swap Used 0 B Software Installs (past 30 days): Install Date Name (Version) 2018-12-23 TalkTalk SuperSafe (1) 2018-12-26 Safari (12.0.2) 2018-12-26 Security Update 2018-006 (10.12.6) 2019-01-05 Adobe Acrobat Reader DC (19.010.20069) (19.010.20069) 2019-01-08 Adobe Flash Player (32.0.0.114) 2019-01-09 Gatekeeper Configuration Data (158) 2019-01-17 Kindle (1.25.2) 2019-01-18 Malwarebytes for Mac (1.0) Clean up: /Library/LaunchAgents/com.f-secure.fsmac.gui.plist com.f-secure.fsmac.gui Executable not found Diagnostics Information (past 7 days): 2019-01-19 23:25:55 Spotlight.app Crash /System/Library/CoreServices/Spotlight.app XPC API Misuse: Release of last reference on a suspended connection. 2019-01-19 22:52:15 Google Chrome.app CPU /Applications/Google Chrome.app 2019-01-19 22:49:42 com.apple.SafariServices.ExtensionHelper Crash /System/Library/Frameworks/SafariServices.framework/Versions/A/XPCServices/com.apple.SafariServices.ExtensionHelper.xpc/Contents/MacOS/com.apple.SafariServices.ExtensionHelper 2019-01-19 18:53:51 Firefox.app CPU /Applications/Firefox.app 2019-01-18 21:11:23 WindowServer CPU /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer 2019-01-17 18:30:46 cfprefsd Memory /usr/sbin/cfprefsd 2019-01-17 18:28:12 akd Memory /System/Library/PrivateFrameworks/AuthKit.framework/Versions/A/Support/akd 2019-01-16 22:31:03 opendirectoryd Memory /usr/libexec/opendirectoryd 2019-01-16 22:30:53 fmfd Memory /usr/libexec/fmfd 2019-01-16 22:27:13 iconservicesagent Crash /System/Library/CoreServices/iconservicesagent objc_msgSend() selector name: retain 2019-01-16 22:24:19 Kernel Panic 3rd party kernel extensions: com.malwarebytes.mbam.rtprotection 3.3.32 com.f-secure.kext.fsauth 1.0.0d1 2019-01-15 17:26:35 logkextloadsd Memory /usr/libexec/logkextloadsd 2019-01-13 23:13:54 cloudd Memory /System/Library/PrivateFrameworks/CloudKitDaemon.framework/Support/cloudd End of report