EtreCheck version: 5.4.4 (5063) Report generated: 2019-11-10 13:48:33 Download EtreCheck from https://etrecheck.com Runtime: 6:38 Performance: Below Average Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. Low performance - EtreCheck report took an unusually long time to run. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (21.5-inch, Late 2015) iMac Model: iMac16,1 1 1.6 GHz Intel Core i5 (i5-5250U) CPU: 2-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM0 - 4 GB DDR3 1867 Video Information: Intel HD Graphics 6000 - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 582.76 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.29 GB used) Mounted Volumes: disk1s1 - Macintosh HD 1000.00 GB (Shared - 582.76 GB used - 412.14 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 4.29 GB used - 412.14 GB free) APFS Mount point: /private/var/vm Network: Interface en0: Ethernet Interface en6: TomTom Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en5: iPhone Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.5 (18F132) Time since boot: About an hour Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: ~/Library/LaunchAgents/com.cisco.videoguard10.uninstall.plist Executable: /bin/sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard10/condUninstall.sh Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguardmonitor.plist Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bundle/Contents/Resources/launch.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguard10.plist Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard10/VideoGuard10.bundle/Contents/Resources/setupServer.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/net.culater.SIMBL.Agent.plist Executable: /Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app/Contents/MacOS/SIMBL Agent Details: Exact match found in the whitelist - probably OK 32-bit Applications: 9 32-bit apps System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 166 Apple tasks [Running] 119 Apple tasks System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 179 Apple tasks [Running] 119 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-08-21) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-08-06) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-08-21) [Running] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-09-12) [Not Loaded] com.oracle.java.Java-Updater.plist (? 7a5bf0a2 - installed 2016-10-27) [Not Loaded] net.culater.SIMBL.Agent.plist (? 850e6250 - installed 2017-03-09) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-06) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-06) [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-08-21) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-02-06) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-09-24) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-05-04) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-09-12) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-09-10) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2016-10-27) [Running] com.prosoftnet.idrivedaemon.plist (IDrive Incorporated - installed 2019-01-02) [Other] com.prosoftnet.idsyncdaemon.plist (IDrive Incorporated - installed 2019-01-02) [Running] com.prosoftnet.idwifimanager.plist (IDrive Incorporated - installed 2019-01-02) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-11-22) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2019-08-21) [Loaded] com.cisco.videoguard10.plist (? 0 - installed 2018-10-23) [Loaded] com.cisco.videoguard10.uninstall.plist (? 0 - installed 2018-10-23) [Running] com.cisco.videoguardmonitor.plist (? 0 - installed 2018-10-23) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-11-09) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-11-09) User Login Items: HP Device Monitor (Hewlett Packard - installed 2017-01-10) (Modern Login Item - /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app) Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-08-21) FlashPlayer-10.6: 32.0.0.270 (Adobe Systems, Inc. - installed 2019-10-13) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-10-30) AdobePDFViewer: 19.021.20049 (Adobe Systems, Inc. - installed 2019-10-30) Flash Player: 32.0.0.270 (Adobe Systems, Inc. - installed 2019-10-13) PepperFlashPlayer: 32.0.0.270 (Adobe Systems, Inc. - installed 2019-10-13) JavaAppletPlugin: Java 8 Update 111 build 14 (? - installed 2016-10-27) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-06-09) BluetoothAudioPlugIn: 6.0.12 (Apple - installed 2019-06-09) AirPlay: 2.0 (Apple - installed 2019-06-09) AppleAVBAudio: 740.1 (Apple - installed 2019-06-09) BridgeAudioSP: 5.46 (Apple - installed 2019-06-09) iSightAudio: 7.7.3 (Apple - installed 2019-06-09) 3rd Party Preference Panes: Flash Player (installed 2019-09-24) Java (installed 2016-09-22) Time Machine: Time Machine Not Configured! Performance: System Load: 1.80 (1 min ago) 2.12 (5 min ago) 2.06 (15 min ago) Nominal I/O speed: 2.29 MB/s File system: 56.71 seconds Write speed: 57 MB/s Read speed: 49 MB/s CPU Usage Snapshot: Type Overall System 7 % User 7 % Idle 85 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 42.93 % (?) App Store 9.24 % (Apple) EtreCheck 3.95 % (App Store) IDriveFinderSync 1.25 % (IDrive Incorporated) Adobe CEF Helper 0.38 % (Adobe Systems, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 535 MB (App Store) App Store 215 MB (Apple) Google Chrome 188 MB (Google, Inc.) Google Chrome Helper (GPU) 104 MB (Google, Inc.) Finder 100 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 697 MB / 92 KB (?) Mail 2 MB / 24 KB (Apple) SystemUIServer 0 B / 128 B (Apple) com.apple.siri.ClientFlow.ClientScripter 0 B / 0 B (Apple) routined 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 943 MB Used RAM: 4.64 GB Cached files: 2.44 GB Available RAM: 3.36 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-10-13 Keynote (9.0) 2019-10-13 Pages (8.0) 2019-10-13 Adobe Flash Player 2019-10-13 Adobe Pepper Flash Player 2019-10-30 XProtectPlistConfigData (2107) 2019-10-30 Adobe Acrobat DC (19.021.20049) 2019-11-10 EtreCheck (5.4.4) Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report