EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-06-16 08:41:13 Download EtreCheckPro from https://etrecheck.com Runtime: 29:40 Performance: Poor Problem: Computer is too slow Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. SSD too slow - SSD is showing poor performance. No Time Machine backup - Time Machine backup not found. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (15-inch, 2016) MacBook Pro Model: MacBookPro13,3 2.7 GHz Quad-Core Intel Core i7 (i7-6820HQ) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/DIMM0 - 8 GB LPDDR3 2133 BANK 1/DIMM0 - 8 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 84 Video Information: Intel HD Graphics 530 - VRAM: 1536 MB AMD Radeon Pro 455 - VRAM: 2 GB Color LCD (built-in) 3840 x 2400 PL2451 1920 x 1080 Drives: disk0 - APPLE SSD SM1024L 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 920.46 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 449 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 625 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.33 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.33 GB used) disk1s6 - Update (APFS) (Shared - 3 MB used) disk2 - LaCie Rugged USB-C 4.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - L***e (Mac OS Extended (Case-sensitive, Journaled)) 4.00 TB (3.56 TB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 1.00 TB (Shared - 920.46 GB used, 67.01 GB available, 62.09 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s2 - Preboot [APFS Preboot] 1.00 TB (Shared - 449 MB used, 62.09 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 1.00 TB (Shared - 1.07 GB used, 62.09 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 1.00 TB (Shared - 15.33 GB used, 67.01 GB available, 62.09 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 1.00 TB (Shared - 3 MB used, 62.09 GB free) APFS Mount point: /System/Volumes/Update disk2s2 - L***e 4.00 TB (3.56 TB used, 437.34 GB free) Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/L***e Network: Interface usbmodem14412: MBED CMSIS-DAP Interface lpss-serial1: LPSS Serial Adapter (1) Interface lpss-serial2: LPSS Serial Adapter (2) Interface wchusbserial14410: USB2.0-Serial Interface wchusbserial1450: USB2.0-Serial 2 Interface wchusbserial14120: USB2.0-Serial 3 Interface wchusbserial14130: USB2.0-Serial 4 Interface usbserial-A50285BI: FT232R USB UART Interface wchusbserial14510: USB2.0-Serial 5 Interface usbserial-14130: USB2.0-Serial 6 Interface usbserial-14120: USB2.0-Serial 7 Interface wchusbserial14610: USB2.0-Serial 8 Interface usbserial-14610: USB2.0-Serial 9 Interface wchusbserial14110: USB2.0-Serial 10 Interface usbserial-14110: USB2.0-Serial 11 Interface en7: USB 10/100/1000 LAN Interface en10: Mendel Interface en11: Lenovo USB-C Hub Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en8: iPhone Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 24.36 GB available System Software: macOS Big Sur 11.4 (20F71) Time since boot: Less than an hour Configuration Files: /etc/hosts - Count: 1 Notifications: Slack.app 16 notifications EtreCheckPro.app 2 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.cisco.anyconnect.ciscod.plist Executable: /opt/cisco/hostscan/bin/ciscod -d Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist Executable: /opt/cisco/anyconnect/bin/vpnagentd -execv_instance Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.cisco.anyconnect.gui.plist Executable: /Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.cisco.anyconnect.aciseagentd.plist Executable: /opt/cisco/anyconnect/bin/aciseagentd -d Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: /Library/Internet Plug-Ins/MeetingJoinPlugin.plugin Plugin: ~/Library/Internet Plug-Ins/CWSAssistantPlugin.plugin Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 15 Kernel Extensions: /Library/Application Support/VirtualBox [Loaded] VBoxDrv.kext - org.virtualbox.kext.VBoxDrv (6.1.22) [Loaded] VBoxNetAdp.kext - org.virtualbox.kext.VBoxNetAdp (6.1.22) [Loaded] VBoxNetFlt.kext - org.virtualbox.kext.VBoxNetFlt (6.1.22) [Loaded] VBoxUSB.kext - org.virtualbox.kext.VBoxUSB (6.1.22) /Library/Extensions [Not Loaded] dfsfuse.kext - com.google.drivefs.filesystems.dfsfuse (45.2 - SDK 10.16) [Not Loaded] SiLabsUSBDriver.kext - com.silabs.driver.CP210xVCPDriver (5.0.10 - SDK 10.14) [Not Loaded] usbserial.kext - com.wch.usbserial (1.1.1 - SDK 10.9) System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 192 Apple tasks [Running] 127 Apple tasks System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 190 Apple tasks [Running] 134 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-05-31) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-06-15) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-04-15) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-15) [Loaded] com.adobe.ccxprocess.plist (Adobe Systems, Inc. - installed 2021-06-15) [Loaded] com.cisco.anyconnect.gui.plist (? 40bd3462 - installed 2017-11-01) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-03) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-03) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-06-16) [Not Loaded] com.oracle.java.Java-Updater.plist (? 814b28f - installed 2018-01-26) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2021-06-03) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2021-06-03) [Loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) Launch Daemons: [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-06-15) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-04-15) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2020-03-26) [Loaded] com.cisco.anyconnect.aciseagentd.plist (? edfa2e07 - installed 2017-08-21) [Other] com.cisco.anyconnect.ciscod.plist (? d78c2ec9 - installed 2017-08-21) [Other] com.cisco.anyconnect.vpnagentd.plist (? f363637f - installed 2017-08-21) [Running] com.docker.vmnetd.plist (Docker Inc - installed 2021-05-05) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-03) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-06-16) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-05-11) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-01-26) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2021-05-28) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2021-06-03) [Loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) [Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2021-05-27) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-05-31) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-15) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2021-04-19) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2021-04-19) [Loaded] com.skype.skype.shareagent.plist (? 0 - installed 2017-11-09) [Other] homebrew.mxcl.grafana.plist (? 0 - installed 2020-01-16) [Not Loaded] org.virtualbox.vboxwebsrv.plist (Oracle America, Inc. - installed 2021-05-27) User Login Items: [Not Loaded] Slack Login Helper (App Store - installed 2021-06-14) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Not Loaded] TeamViewerMeetingLoginItem (TeamViewer GmbH - installed 2021-06-03) Modern Login Item /Applications/TeamViewer.app/Contents/Library/LoginItems/TeamViewerMeetingLoginItem.app Internet Plug-ins: JavaAppletPlugin: Java 8 Update 161 build 12 (? - installed 2020-09-09) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-06-15) MeetingJoinPlugin: 1.0 (? - installed 2019-06-05) Audio Plug-ins: TVRemoteAudio: 1.0.1 (TeamViewer GmbH - installed 2021-06-03) 3rd Party Preference Panes: Java (? - installed 2017-12-20) Backup: Time Machine information not available without Full Drive Access. 8 local snapshots Oldest local snapshot: 2021-06-14 19:24:16 Last local snapshot: 2021-06-15 16:07:11 Performance: System Load: 11.43 (1 min ago) 15.88 (5 min ago) 8.96 (15 min ago) Nominal I/O speed: 0.68 MB/s File system: 120.67 seconds (timed out) Write speed: 235 MB/s Read speed: 328 MB/s CPU Usage Snapshot: Type Overall System: 74 % User: 19 % Idle: 7 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Google Chrome Helper (Renderer) (4) 31.76 % (Google, Inc.) WindowServer 31.06 % (Apple) Activity Monitor 30.30 % (Apple) EtreCheckPro 23.50 % (Etresoft, Inc.) kernel_task 19.57 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) MTLCompilerService (53) 1.26 GB (Apple) com.apple.WebKit.WebContent (9) 1.15 GB (Apple) MRT 863 MB (Apple) EtreCheckPro 614 MB (Etresoft, Inc.) Google Chrome Helper (Renderer) (4) 609 MB (Google, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 8 MB / 146 KB (Apple) Mail 5 MB / 144 KB (Apple) biometrickitd 65 KB / 114 KB (Apple) homed 67 KB / 7 KB (Apple) apsd 12 KB / 12 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 12 (Apple) VDCAssistant 4 (Apple) Activity Monitor 4 (Apple) coreaudiod 3 (Apple) Google Chrome Helper (Plugin) 3 (Google, Inc.) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 2.89 GB Used RAM: 8.01 GB Cached files: 5.10 GB Available RAM: 7.99 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-04-29 macOS 11.3 (11.3) 2021-05-01 The Unarchiver (4.3.3) 2021-05-04 Microsoft Remote Desktop (10.6.6) 2021-05-07 macOS 11.3.1 (11.3.1) 2021-05-11 Microsoft Teams (1.00.408872) 2021-05-14 Xcode (12.5) 2021-05-19 Google Drive (1.3.16.173) 2021-05-25 Malwarebytes for Mac 2021-05-27 macOS 11.4 (11.4) 2021-05-27 Oracle VM VirtualBox (6.1.22) 2021-05-28 MRTConfigData (1.79) 2021-06-01 Numbers (11.1) 2021-06-01 Keynote (11.1) 2021-06-01 Pages (11.1) 2021-06-03 TeamViewer (15.18.5) 2021-06-12 Skype for Business (16.29.57) 2021-06-14 XProtectPlistConfigData (2148) 2021-06-14 "Malwarebytes for Mac Uninstaller" (1.0) 2021-06-14 Slack (4.17.0) 2021-06-16 Microsoft AutoUpdate (4.36.21061301) Clean up: ~/Library/LaunchAgents/homebrew.mxcl.grafana.plist /usr/local/opt/grafana/bin/grafana-server Executable not found Diagnostics Information (past 7-30 days): 2021-06-15 18:04:48 UpdaterStartupUtility Crash (10 times) Executable: /Applications/Utilities/Adobe Application Manager/*/UpdaterStartupUtility Details: abort() called UpdaterStartupUtility(19519,0x1054abe00) malloc: Incorrect checksum fo r freed object 0x7fa502307570: probably modified after being freed. Corrupt value: 0x4d55545a 2021-06-14 17:17:40 Adobe CEF Helper.app Crash Executable: /Library/Application Support/Adobe/*/Adobe CEF Helper.app 2021-06-10 00:52:02 syspolicyd High CPU Use Executable: /usr/libexec/syspolicyd End of report