EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-06-11 10:47:28 Download EtreCheckPro from https://etrecheck.com Runtime: 9:12 Performance: Below Average Problem: Other problem Description: Time Machine not working Major Issues: Anything that appears on this list needs immediate attention. Hard drive too slow - The hard drive in this computer is too slow. Obsolete hardware - This computer may be considered obsolete. Adobe Flash Player installed - Adobe Flash Player is installed on this computer. This is a security risk and no longer supported. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. More than one antivirus app - This computer has multiple antivirus apps installed. System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall. Configuration profiles found - This computer may have configuration profiles installed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (21.5-inch, Late 2013) Status: Obsolete iMac Model: iMac14,3 2.9 GHz Quad-Core Intel Core i5 (i5-4570S) CPU: 4-core 16 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 Video Information: NVIDIA GeForce GT 750M - VRAM: 1 GB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 742.00 GB disk1 [APFS Virtual drive] 742.00 GB (Shared by 5 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (231.04 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (81 MB used) disk1s3 - Recovery (APFS) [Recovery] (530 MB used) disk1s4 - VM (APFS) [APFS VM] (9.66 GB used) disk1s5 - Macintosh HD (APFS) (11.24 GB used) disk0s3 - B******P (MS-DOS FAT12) 257.45 GB (98.68 GB used) disk0s4 546 MB disk2 - Samsung PSSD T7 2.00 TB (Solid State - TRIM: No) External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - T****e (Mac OS Extended (Case-sensitive, Journaled)) 2.00 TB (88.70 GB used) disk3 - Samsung PSSD T7 2.00 TB (Solid State - TRIM: No) External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - T****y (Mac OS Extended (Case-sensitive, Journaled)) 2.00 TB (228.14 GB used) Mounted Volumes: disk0s3 - B******P Filesystem: MS-DOS FAT12 Mount point: /Volumes/B******P Used: 98.68 GB Size: 257.45 GB Free: 158.76 GB disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 231.04 GB Shared values Size: 742.00 GB Free: 489.25 GB Available: 498.81 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /private/var/vm Used: 9.66 GB Shared values Size: 742.00 GB Free: 489.25 GB disk1s5 - Macintosh HD Filesystem: APFS Mount point: / Read-only: Yes Used: 11.24 GB Shared values Size: 742.00 GB Free: 489.25 GB Available: 498.81 GB disk2s2 - T****e Filesystem: Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/T****e Used: 88.70 GB Size: 2.00 TB Free: 1.91 TB disk3s2 - T****y Filesystem: Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/T****y Used: 228.14 GB Size: 2.00 TB Free: 1.77 TB Network: Interface en0: Ethernet Proxy Auto Discovery Interface en1: Wi-Fi Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 3.07 GB available File sharing: Enabled Printer sharing: Enabled Remote Apple Events: Enabled Remote Management: Enabled Screen sharing: Enabled Remote login: Enabled System Software: macOS Catalina 10.15.7 (19H2026) Time since boot: About 2 days Configuration Profiles: com.apple.mail.managed SMIMEEnabled OutgoingMailServerUseSSL OutgoingPassword PreventAppSheet EmailAccountName EmailAddress IncomingMailServerUseSSL EmailAccountType EmailAccountDescription OutgoingMailServerPortNumber IncomingMailServerHostName IncomingPassword IncomingMailServerAuthentication OutgoingMailServerHostName IncomingMailServerUsername PreventMove OutgoingMailServerAuthentication IncomingMailServerPortNumber OutgoingMailServerUsername Notifications: Things3.app 5 notifications (5 scheduled) Thunderbird.app one notification Gemini 2.app one notification (one scheduled) Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple, CleanMyMac, and Trusteer Security Risk! - Adobe Flash Player installed! File sharing: Enabled Printer sharing: Enabled Remote Apple Events: Enabled Remote Management: Enabled Screen sharing: Enabled Remote login: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.teams.TeamsUpdaterDaemon.plist Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon Details: Restrictive config permissions - possibly malware Launchd: /Library/LaunchAgents/com.intego.backupmanagerpro.agent.plist Command: /Library/StartupItems/Intego Backup Manager Pro/BackupManagerProAgent.app/Contents/MacOS/BackupManagerProAgent --launchd Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.intego.BackupManagerPro.daemon.plist Executable: /Library/StartupItems/Intego Backup Manager Pro/BackupManagerProDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.skype.skypeinstaller.plist Executable: /Library/PrivilegedHelperTools/com.skype.skypeinstaller Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/Flash Player.plugin Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Preference panel: /Library/PreferencePanes/Flash Player.prefPane Preference panel: /Library/PreferencePanes/OSXFUSE.prefPane Apps: 1 Applications: 399 apps 380 x86-only apps 5 unsigned apps System Extensions: [Running] ProtonVPN OpenVPN - version 3.0.18 (ProtonVPN AG - 2023-04-26) Application: /Applications/ProtonVPN.app - version 3.0.18 (ProtonVPN AG - 2022-12-27) [Running] ProtonVPN WireGuard - version 3.0.18 (ProtonVPN AG - 2023-04-26) Application: /Applications/ProtonVPN.app - version 3.0.18 (ProtonVPN AG - 2022-12-27) Kernel Extensions: /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.2.3) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.11.0 - SDK 10.8) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.2.0) [Not Loaded] hp_Inkjet7_io_enabler.kext - com.hp.print.hpio.inkjet7.kext (2.0.4 - SDK 10.8) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) [Loaded] SamsungPortableSSDDriver.kext - com.samsung.portablessd.driver (1.6.0 - SDK 10.12) System Launch Daemons: [Not Loaded] 32 Apple tasks [Loaded] 174 Apple tasks [Running] 133 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 167 Apple tasks [Running] 129 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-04-01) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-04-01) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Other] com.adobe.fpsaud.plist (Not signed - installed 2022-04-01) Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud [Running] com.intego.BackupManagerPro.daemon.plist (Not signed - installed 2022-04-01) Executable: /Library/StartupItems/Intego Backup Manager Pro/BackupManagerProDaemon [Running] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2023-05-22) Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac4.Agent [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Not signed - installed 2020-02-07) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-05-16) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensing.helper.plist (Not signed - installed 2022-04-01) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-06-01) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2022-08-16) Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed ) [Loaded] com.skype.skypeinstaller.plist (Not signed - installed 2022-04-01) Executable: /Library/PrivilegedHelperTools/com.skype.skypeinstaller [Loaded] com.transcend.RxRecoveryHelper.plist (Transcend Information, Inc. - installed 2022-04-01) Executable: /Library/PrivilegedHelperTools/com.transcend.RxRecoveryHelper [Running] com.trusteer.rooks.rooksd.plist (Trusteer LTD - installed 2022-04-01) Executable: /Library/Rapport/bin/rooksd [Loaded] com.wuala.WualaFS.KextLoaderHelper.plist (Benjamin Fleischer - installed 2022-04-01) Executable: /Library/PrivilegedHelperTools/com.wuala.WualaFS.KextLoaderHelper [Running] de.devolo.networkservice.plist (devolo AG - installed 2022-07-12) Executable: /opt/devolo/bin/devolonetsvc [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-03-22) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-04-01) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.brother.LOGINserver.plist (Brother Industries, LTD. - installed 2022-04-01) Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver [Loaded] com.intego.backupmanagerpro.agent.plist (Not signed - installed 2022-04-01) Command: /Library/StartupItems/Intego Backup Manager Pro/BackupManagerProAgent.app/Contents/MacOS/BackupManagerProAgent --launchd [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-05-16) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Other] com.paragon.updater.plist (Paragon Software GmbH - installed 2022-04-01) Command: /Library/Application Support/Paragon Updater/Paragon Updater.app/Contents/MacOS/Paragon Updater --check --delay=30 [Running] com.trusteer.rapport.rapportd.plist (Trusteer LTD - installed 2022-04-01) Executable: /Library/Rapport/bin/rapportd.app/Contents/MacOS/rapportd [Loaded] de.devolo.networkservice.notify.plist (devolo AG - installed 2022-07-12) Command: /opt/devolo/bin/devolo Cockpit Notifier.app/Contents/MacOS/plcnotify /opt/devolo/share/devolonetsvc/trigger/notify User Launch Agents: [Running] Proton Mail Bridge.plist (Proton Technologies AG - installed 2023-06-06) Command: /Applications/Proton Mail Bridge.app/Contents/MacOS/Proton Mail Bridge --no-window [Running] co.iristech.Iris.plist (Daniel Georgiev - installed 2023-06-09) Executable: /Applications/Iris.app/Contents/MacOS/Iris [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2023-05-22) Executable: ~/Library/Application Support/CleanMyMac X/CleanMyMac X Updater.app/Contents/MacOS/CleanMyMac X Updater [Running] com.samsung.portablessdplus.mon.plist (Samsung Electronics - installed 2022-03-14) Executable: ~/Library/Application Support/Portable_SSD/SamsungPortableSSD_1.0.app/Contents/Resources/SamsungPortableSSDMon_1.0 [Loaded] com.spotify.webhelper.plist (Spotify - installed 2015-09-05) Executable: ~/Library/Application Support/Spotify/SpotifyWebHelper User Login Items: [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2022-12-30) Modern Login Item /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app [Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2023-05-22) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Running] CleanMyMac X Menu (MacPaw Inc. - installed 2023-05-22) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Running] Desktop Clock XL (App Store - installed 2017-03-24) Application /Applications/Desktop Clock XL.app [Not Loaded] Gemini Menu Launcher Site (MacPaw Inc. - installed 2023-05-23) Modern Login Item /Applications/Gemini 2.app/Contents/Library/LoginItems/Gemini Menu Launcher Site.app [Not Loaded] ProtonVPNStarter (ProtonVPN AG - installed 2022-12-27) Modern Login Item /Applications/ProtonVPN.app/Contents/Library/LoginItems/ProtonVPNStarter.app [Not Loaded] HP Device Monitor (Hewlett Packard - installed 2016-09-22) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app App Extensions: Widgets: Things - /Applications/Things3.app Ad-blockers: Rapport Content Blocker - /Library/Rapport/bin/rapportd.app Share services: OneNote - /Applications/Microsoft OneNote.app Add to Things - /Applications/Things3.app Safari extensions: Rapport Extension - /Library/Rapport/bin/rapportd.app eWallet AutoPass - /Applications/eWallet.app Internet Plug-ins: Silverlight: 5.1.20913.0 (? - installed 2022-04-01) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2022-04-01) AdobePDFViewer: 20.012.20048 (Adobe Systems, Inc. - installed 2022-04-01) Flash Player: 24.0.0.221 (? - installed 2022-04-01) FlashPlayer-10.6: 24.0.0.221 (? - installed 2017-02-24) SharePointBrowserPlugin: 14.7.3 (? - installed 2022-04-01) Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-03-23) MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-13) Safari Extensions: Rapport Content Blocker (Trusteer LTD - installed 2014-02-13) Rapport Extension (Trusteer LTD - installed 2014-02-13) eWallet AutoPass (App Store - installed 2023-05-22) 3rd Party Preference panels: Flash Player (? - installed 2022-04-01) FUSE for OS X (OSXFUSE) (? - installed 2022-04-01) Paragon NTFS for Mac OS X (Paragon Software GmbH - installed 2022-04-01) Trusteer Endpoint Protection (Trusteer LTD - installed 2022-04-01) Backup: Time Machine information is limited without Full Disk Access Destinations: T****e [Local] (Last used) Performance: System Load: 1.88 (1 min ago) 1.71 (5 min ago) 1.65 (15 min ago) Nominal I/O usage: 1.03 MB/s File system: 31.66 seconds Write speed: 46 MB/s Read speed: 57 MB/s CPU Usage Snapshot: Type Overall System: 7 % User: 9 % Idle: 84 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) mdworker_shared (17) 67.39 % (Apple) mds 15.18 % (Apple) backupd 14.82 % (Apple) WindowServer 5.90 % (Apple) mds_stores 5.72 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 639 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (18) 538 MB (Apple) CleanMyMac X HealthMonitor.app 431 MB (MacPaw Inc.) Brave Browser Helper (Renderer) (4) 386 MB (Brave Software, Inc.) mds_stores 386 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 2 MB / 911 KB (Apple) bridge 2 MB / 661 KB (Proton Technologies AG) netbiosd 657 KB / 11 KB (Apple) Mail 279 KB / 11 KB (Apple) apsd 20 KB / 179 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) bridge 11 (Proton Technologies AG) mdworker_shared (22) 6 (Apple) WindowServer 5 (Apple) backupd 4 (Apple) mds_stores 3 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 3.94 GB Used RAM: 7.92 GB Cached files: 4.14 GB Available RAM: 8.08 GB Swap Used: 3 MB Software Installs (past 60 days): Install Date Name (Version) 2023-05-16 Microsoft AutoUpdate (4.59.23051401) 2023-05-22 eWallet (8.11) 2023-05-22 Things (3.17.7) 2023-05-22 Pages (11.1) 2023-06-01 Samsung Portable SSD Software 1.0 (1.7.4.3) 2023-06-01 Samsung Portable SSD Software 1.0 Setup (1.7.4.3) 2023-06-09 XProtectPayloads (99) Diagnostics Information (past 7-30 days): End of report