EtreCheckPro version: 6.7 (67009)
Report generated: 2022-08-14 11:26:32
Download EtreCheckPro from https://etrecheck.com
Runtime: 12:35
Performance: Poor

Problem: Beachballing
Description: 
Spinning beachball on all applications intermittently.  Hard drive has
 been determined to be ok

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Failing hard drive - This computer has a hard drive that appears to be failing.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Heavy RAM usage - Apps are using a large amount of RAM.
  Apps crashing - There have been numerous app crashes.
  Clean up - There are orphan files that could be removed.
  Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
  Insufficient permissions - EtreCheck running under a standard user. Diagnostic information may not be available.
  x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.
  Sharing enabled - This computer has sharing services enabled that could be a security risk.

Hardware Information:
  iMac (Retina 5K, 27-inch, Late 2015)
  iMac Model: iMac17,1
  3.2 GHz Quad-Core Intel Core i5 (i5-6500) CPU: 4-core
  32 GB RAM - At maximum
    BANK 0/DIMM0 - 8 GB DDR3 1867  
    BANK 0/DIMM1 - 8 GB DDR3 1867  
    BANK 1/DIMM0 - 8 GB DDR3 1867  
    BANK 1/DIMM1 - 8 GB DDR3 1867  

Video Information:
  AMD Radeon R9 M380 - VRAM: 2 GB
    iMac (built-in) 5120 x 2880

Drives:
  disk0 - Hitachi HUS724030ALE641 3.00 TB (Mechanical - 7200 RPM) 
  Internal SATA 6 Gigabit Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Container] 2.77 TB
      disk1 [APFS Virtual drive] 2.77 TB (Shared by 6 volumes)
        disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (767.36 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (845 MB used)
        disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used)
        disk1s4 - VM (APFS) [APFS VM] (8.59 GB used)
        disk1s5 (APFS) [APFS Container] (16.69 GB used)
          disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (16.69 GB used)
        disk1s6 - Update (APFS) (8 MB used)
    disk0s3 - B******P (MS-DOS FAT12) 231.80 GB
    disk0s4 579 MB

  disk2 - G-DRIVE USB 4.00 TB
  External USB 5 Gbit/s USB
    disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk2s2 [APFS Container] 4.00 TB
      disk3 [APFS Virtual drive] 4.00 TB (Shared by 1 volumes)
        disk3s2 - G****************B (APFS) (3.28 TB used)
    disk2s3 - G*********S (MS-DOS FAT32) 4.08 GB (460 MB used)

Mounted Volumes:
  disk0s3 - B******P
    Filesystem: MS-DOS FAT12
    Mount point: /Volumes/B******P
    Size: 231.80 GB

  disk1s1 - Macintosh HD - Data [APFS Virtual drive]
    Filesystem: APFS
    Mount point: /System/Volumes/Data
    Used: 767.36 GB
    Shared values
      Size: 2.77 TB
      Free: 1.97 TB
      Available: 2.03 TB

  disk1s2 - Preboot [APFS Preboot]
    Filesystem: APFS
    Mount point: /System/Volumes/Preboot
    Used: 845 MB
    Shared values
      Size: 2.77 TB
      Free: 1.97 TB

  disk1s3 - Recovery [Recovery]
    Filesystem: APFS
    Mount point: /Volumes/Recovery
    Used: 1.12 GB
    Shared values
      Size: 2.77 TB
      Free: 1.97 TB

  disk1s4 - VM [APFS VM]
    Filesystem: APFS
    Mount point: /System/Volumes/VM
    Used: 8.59 GB
    Shared values
      Size: 2.77 TB
      Free: 1.97 TB

  disk1s5s1 - Macintosh HD [APFS Snapshot]
    Filesystem: APFS
    Mount point: /
    Read-only: Yes
    Used: 16.69 GB
    Shared values
      Size: 2.77 TB
      Free: 1.97 TB
      Available: 2.03 TB

  disk1s6 - Update
    Filesystem: APFS
    Mount point: /System/Volumes/Update
    Used: 8 MB
    Shared values
      Size: 2.77 TB
      Free: 1.97 TB

  disk2s3 - G*********S
    Filesystem: MS-DOS FAT32
    Mount point: /Volumes/G*********S
    Used: 460 MB
    Size: 4.08 GB
    Free: 3.62 GB

  disk3s2 - G****************B
    Filesystem: APFS
    Mount point: /Volumes/G****************B
    Used: 3.28 TB
    Shared values
      Size: 4.00 TB
      Free: 720.16 GB

Network:
  Interface en0: Ethernet
  Interface en1: Wi-Fi
    802.11 a/b/g/n/ac
  Interface bridge0: Thunderbolt Bridge

  Screen sharing: Enabled

System Software:
  macOS Monterey 12.5 (21G72) 
  Time since boot: About 11 hours

Configuration Files:
  /etc/hosts - Count: 1

Notifications:
  EtreCheckPro.app
    2 notifications

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple

  Screen sharing: Enabled

Unsigned Files:
  Launchd: /Library/LaunchDaemons/net.exirion.ssdfanctrl.plist
    Executable: /Library/StartupItems/SSDFanControl/ssdfanctrl
    Details: Exact match found in the legitimate list - probably OK

  Running app: ~/Applications (Parallels)/{c4d42cd1-566b-47fb-9ca4-64363d1b0f41} Applications.localized/Procare.app/Contents/MacOS/WinAppHelper --ivmid 1
  Running app: ~/Parallels/Imported My Boot Camp.pvm/Imported My Boot Camp.app/Contents/MacOS/WinAppHelper --fakestub --ivmid 0
  Running app: ~/Parallels/Imported My Boot Camp.pvm/Imported My Boot Camp.app/Contents/MacOS/WinAppHelper --ivmid 0

  Apps: 5

Old Applications:
  9 x86-only apps

Kernel Extensions:
  /Applications/Parallels Desktop.app
    [Not Loaded] prl_hypervisor.kext - com.parallels.kext.hypervisor (18.0.0 53049 - SDK 10.11)
    [Not Loaded] prl_netbridge.kext - com.parallels.kext.netbridge (18.0.0 53049 - SDK 10.9)
    [Not Loaded] prl_usb_connect.kext - com.parallels.kext.usbconnect (18.0.0 53049 - SDK 10.9)
    [Not Loaded] prl_vnic.kext - com.parallels.kext.vnic (18.0.0 53049 - SDK 10.9)

  /Library/Extensions
    [Not Loaded] CanonCUPSFAXUSBClassDriver.kext - com.canon.cups.fax.print.kext.usbprintclass (4.15.2 - SDK 10.14)
    [Not Loaded] hp_io_printerclassdriver_enabler.kext - com.hp.hpio.hp-io-printerclassdriver-enabler (19.35.00 - SDK 10.15)
    [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.32.0 - SDK 10.15)
    [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0)

System Launch Daemons:
  [Not Loaded]  36 Apple tasks
  [Loaded]  191 Apple tasks
  [Running]  153 Apple tasks
  [Other]  One Apple task

System Launch Agents:
  [Not Loaded]  15 Apple tasks
  [Loaded]  170 Apple tasks
  [Running]  171 Apple tasks

Launch Daemons:
  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-07)
  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-07)
  [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-02-25)
  [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2022-06-02)
  [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-08-20)
  [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2022-07-22)
  [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2022-07-22)
  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-07-12)
  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-26)
  [Running] net.exirion.ssdfanctrl.plist (Not signed - installed 2019-07-15)

Launch Agents:
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-07)
  [Other] com.adobe.AdobeCreativeCloud.plist (Not signed - installed 2019-07-18)
  [Loaded] com.adobe.ElementsAutoCreator-18.0.plist (Adobe Systems, Inc. - installed 2020-02-25)
  [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2022-06-02)
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-06-02)
  [Running] com.fujitsu.pfu.ScanSnap.AOUMonitor.plist (PFU LIMITED - installed 2022-04-21)
  [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2022-07-22)
  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-07-12)

User Launch Agents:
  [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2020-02-25)
  [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-06-02)
  [Other] com.adobe.ccxprocess.plist (Not signed - installed 2019-08-21)
  [Running] com.google.keystone.agent.plist (Google LLC - installed 2022-04-18)
  [Running] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-18)
  [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2022-08-13)
  [Running] com.hp.productresearch.plist (HP Inc. - installed 2022-08-13)
  [Not Loaded] com.logmein.rescue.be.f229526d-7d4c-77cf-cdeb-933072c3f94a.plist (Not signed - installed 2022-06-03)

User Login Items:
  [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2022-08-12)
    Modern Login Item
    /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app

  [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2022-07-22)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

  [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2022-07-22)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

  [Not Loaded] WeatherDockFreeHelper (App Store - installed 2021-10-03)
    Modern Login Item
    /Applications/Weather Dock free.app/Contents/Library/LoginItems/WeatherDockFreeHelper.app

  [Running] HP Device Monitor (HP Inc. - installed 2022-07-04)
    Modern Login Item
    /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app

  [Running] HP Product Research (HP Inc. - installed 2022-07-04)
    Modern Login Item
    /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app

  [Not Loaded] HP Data Uploader (HP Inc. - installed 2022-07-04)
    Modern Login Item
    /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/Resources/HP Data Uploader.app

  [Not Loaded] GRLoginHelper (Grammarly, Inc - installed 2022-08-12)
    Modern Login Item
    ~/Applications/Grammarly Desktop.app/Contents/Library/LoginItems/GRLoginHelper.app

  [Running] Messenger Helper (Facebook, Inc. - installed 2022-07-22)
    Modern Login Item
    ~/Applications/Messenger.app/Contents/Library/LoginItems/Messenger Helper.app

  [Not Loaded] Messenger Login Helper (Facebook, Inc. - installed 2022-07-22)
    Modern Login Item
    ~/Applications/Messenger.app/Contents/Library/LoginItems/Messenger Login Helper.app

Internet Plug-ins:
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-16)
  AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-07-22)
  AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-16)

Backup:
  Auto backup: Yes
  Destinations: 
    G****************B [Local] (Last used)
      Total size: 4.00 TB
      Total number of backups: 53
      Oldest backup: 2021-12-24 09:41:02
      Last backup: 2022-08-14 08:16:30
  7 local snapshots
  Oldest local snapshot: 2022-08-13 18:05:07
  Last local snapshot: 2022-08-14 09:56:00

Performance:
  System Load: 1.74 (1 min ago) 1.80 (5 min ago) 1.81 (15 min ago)
  Nominal I/O usage: 4.66 MB/s
  File system: 134.49 seconds (timed out)
  Write speed: 42 MB/s
  Read speed: 41 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 8 %
  User: 6 %
  Idle: 86 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  photoanalysisd 28.58 % (Apple)
  EtreCheckPro 14.00 % (Etresoft, Inc.)
  WindowServer 6.82 % (Apple)
  kernel_task 3.62 % (Apple)
  prl_vm_app 2.94 % (Parallels International GmbH)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  prl_vm_app 11.38 GB (Parallels International GmbH)
  EtreCheckPro 937 MB (Etresoft, Inc.)
  Mail 520 MB (Apple)
  AMPLibraryAgent 433 MB (Apple)
  com.apple.WebKit.WebContent (6) 386 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  Mail 14 MB / 529 KB (Apple)
  mDNSResponder 2 MB / 1 MB (Apple)
  prl_naptd 2 MB / 14 KB (Parallels International GmbH)
  apsd 147 KB / 128 KB (Apple)
  rapportd 78 KB / 61 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  prl_vm_app 19 (Parallels International GmbH)
  WindowServer 4 (Apple)
  neagent 2 (Apple)
  com.apple.Safari.SafeBrowsing.Service 2 (Apple)
  Mail 1 (Apple)

Virtual Memory Information:
  Physical RAM: 32 GB

  Free RAM: 3.47 GB
  Used RAM: 17.62 GB
  Cached files: 10.91 GB

  Available RAM: 14.38 GB
  Swap Used: 0 B

Software Installs (past 60 days):
  Install Date Name (Version)
  2022-06-21 Numbers (12.1)
  2022-06-21 Keynote (12.1)
  2022-06-21 Pages (12.1)
  2022-07-02 XProtectPlistConfigData (2161)
  2022-07-08 Brother P-touch Editor (5.3.11)
  2022-07-12 Microsoft AutoUpdate (4.49.22070801)
  2022-07-12 Microsoft Outlook (16.63.22070801)
  2022-07-13 Adobe Acrobat Reader DC (22.001.20169) (22.001.20169)
  2022-07-16 Microsoft OneNote (16.63.22071301)
  2022-07-16 Microsoft PowerPoint (16.63.22071401)
  2022-07-22 Microsoft Excel (16.63.22071301)
  2022-07-22 macOS 12.5 (12.5)
  2022-07-28 Microsoft Word (16.63.22071301)
  2022-08-04 XProtectPayloads (68)
  2022-08-05 Grammarly for Safari (9.60)
  2022-08-12 HP Smart (13.8.0.1497)

Clean up:
  ~/Library/LaunchAgents/com.adobe.ccxprocess.plist
    /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app
    Executable not found
  ~/Library/LaunchAgents/com.logmein.rescue.be.f229526d-7d4c-77cf-cdeb-933072c3f94a.plist
    /var/tmp/LogMeIn Rescue - 35D5/Support-LogMeInRescue.app/Contents/MacOS/Support-LogMeInRescue
    Executable not found
  /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist
    /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud
    Executable not found

Diagnostics Information (past 7-30 days):
  2022-08-14 02:00:06 UpdaterStartupUtility Crash (2 times)
    Executable: /Applications/Utilities/Adobe Application Manager/*/UpdaterStartupUtility
    Details:
      libsystem_c.dylib: abort() called

  2022-08-13 18:06:37 Adobe Desktop Service.app Crash (7 times)
    Executable: /Library/Application Support/Adobe/Adobe Desktop Common/ADS/Adobe Desktop Service.app
    Details:
      libsystem_c.dylib: abort() called

  Directory /Library/Logs/DiagnosticReports is not accessible.
  Run as an administrator account to see more information.

End of report