EtreCheckPro version: 6.2.5 (6C016) Report generated: 2020-04-15 08:06:03 Download EtreCheckPro from https://etrecheck.com Runtime: 3:51 Performance: Good Problem: Apps are crashing Description: Applications that use the camera crash when trying to access the camer a - Skype, FaceTime, PhotoBoth, OBS. Google chrome also crashes random ly. Zoom did this too however i updated it and it now works. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Kernel extensions present - This machine has kernel extensions that may not work in the future. Sharing enabled - This machine has sharing services enabled that could be a security risk. Hardware Information: iMac (21.5-inch, Mid 2011) iMac Model: iMac12,1 2.7 GHz Intel Core i5 (i5-2500S) CPU: 4-core 20 RAM - At maximum BANK 0/DIMM0 - 2 GB DDR3 1333 BANK 1/DIMM0 - 2 GB DDR3 1333 BANK 0/DIMM1 - 8 GB DDR3 1333 BANK 1/DIMM1 - 8 GB DDR3 1333 Video Information: AMD Radeon HD 6770M - VRAM: 512 MB iMac (built-in) 1920 x 1080 Drives: disk0 - WDC WD30EZRX-00DC0B0 3.00 TB (Mechanical) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 - Macintosh HD (Journaled HFS+) 3.00 TB (944.12 GB used) disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB Mounted Volumes: disk0s2 - Macintosh HD 3.00 TB (944.12 GB used, 2.06 TB free) Journaled HFS+ Mount point: / Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n Interface Bluetooth-Modem: Bluetooth DUN File sharing: Enabled Printer sharing: Enabled Screen sharing: Enabled Remote login: Enabled System Software: OS X El Capitan 10.11.6 (15G31) Time since boot: About 14 hours Security: System Status Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes File sharing: Enabled Printer sharing: Enabled Screen sharing: Enabled Remote login: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.surteesstudios.hddfancontroldaemon.plist Executable: /Library/Application Support/HDD Fan Control/HDDFanControlDaemon Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.ea.origin.ESHelper.plist Executable: /Library/PrivilegedHelperTools/com.ea.origin.ESHelper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist Executable: /Applications/TeamViewer 6/TeamViewer.app/Contents/Resources/TeamViewer_Desktop --agent Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.teamviewer.teamviewer.plist Executable: /Applications/TeamViewer 6/TeamViewer.app/Contents/MacOS/TeamViewer --agent Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist Executable: /Applications/TeamViewer 6/TeamViewer.app/Contents/Resources/TeamViewer_Service Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.ARM.***.plist Executable: /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-auto Details: Close match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Running app: /Library/Printers/Brother/Utilities/Server/USBserver.app/Contents/MacOS/USBserver Running app: /Library/Printers/Brother/Utilities/Server/NETserver.app/Contents/MacOS/NETserver Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Details: Restrictive app permissions - possibly adware Login Item: ~/.Trash/Origin.app Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/Flash Player.plugin Plugin: /Library/Internet Plug-Ins/GameTreeDM_NPAPI.plugin Plugin: /Library/Internet Plug-Ins/NP_2020Player_IKEA.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/GameTreeDM.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: ~/Library/Internet Plug-Ins/WebEx64.plugin Plugin: ~/Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin Plugin: ~/Library/Internet Plug-Ins/NPRoblox.plugin Plugin: ~/Library/Internet Plug-Ins/RealPlayer Plugin.plugin Preference Pane: /Library/PreferencePanes/Flash Player.prefPane Preference Pane: /Library/PreferencePanes/HDD Fan Control.prefPane Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 127 Kernel Extensions: /Applications/zoom.us.app [Not Loaded] ZoomAudioDevice.kext (1.1 - SDK 10.8) /Library/Application Support/WDSmartWare [Not Loaded] WD1394HPDriver.kext (1.0.7) [Not Loaded] WDUSBHPDriver.kext (1.0.6) /Library/Extensions [Loaded] Dropbox.kext (1.10.3 - SDK 10.14) /System/Library/Extensions [Not Loaded] fxASPIDriver.kext (1.0 - SDK 10.5) [Not Loaded] EyeTVCinergy450AudioBlock.kext (1.1) [Not Loaded] EyeTVClassicDontSeize.kext (1.1.2) [Not Loaded] MicrosoftMouse.kext (8.0) /System/Library/Extensions/MicrosoftMouse.kext/Contents/PlugIns [Not Loaded] MicrosoftMouseBluetooth.kext (8.0) [Not Loaded] MicrosoftMouseUSB.kext (8.0) ~/Desktop/Applications/EyeTV.app [Not Loaded] ElgatoSCMCardBusDVBT.kext (1.1) System Launch Agents: [Not Loaded] 7 Apple tasks [Loaded] 152 Apple tasks [Running] 80 Apple tasks System Launch Daemons: [Not Loaded] 42 Apple tasks [Loaded] 161 Apple tasks [Running] 88 Apple tasks [Other] 2 Apple tasks Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-10-29) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-02-13) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-10-29) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-04-14) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-14) [Running] com.brother.LOGINserver.plist (? a1772de2 - installed 2018-05-31) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2017-11-07) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-04-09) [Not Loaded] com.oracle.java.Java-Updater.plist (? e4c2412 - installed 2017-03-15) [Not Loaded] com.teamviewer.teamviewer.plist (? 56e83ea8 - installed 2013-10-11) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (? e6fa1fa9 - installed 2013-10-11) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-02-07) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-02-07) [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-10-29) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-04-14) [Loaded] com.adobe.fpsaud.plist (? 2afb3af7 - installed 2016-04-16) [Loaded] com.allocinit.camtwistassistant.plist (Stephen Green - installed 2019-05-08) [Loaded] com.ea.origin.ESHelper.plist (? bf03fe3b - installed 2015-08-21) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2019-08-23) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-04-14) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-04-09) [Running] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-14) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2018-07-23) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-03-15) [Running] com.surteesstudios.hddfancontroldaemon.plist (? 750580a6 - installed 2014-06-04) [Not Loaded] com.teamviewer.teamviewer_service.plist (? bc8a75e2 - installed 2013-10-11) User Launch Agents: [Other] com.adobe.ARM.***.plist (? 0 - installed 2012-10-24) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-14) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2019-10-29) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-22) [Other] com.google.keystone.agent.plist (Google, Inc. - installed 2020-04-15) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-04-15) User Login Items: [Loaded] AdobeResourceSynchronizer (Adobe Systems, Inc. - installed 2020-04-14) Application /Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app [Loaded] Dropbox (Dropbox, Inc. - installed 2020-04-02) Application /Applications/Dropbox.app [Running] PhotoStreamAgent (App Store - installed 2038-01-19) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Loaded] iTunesHelper (Apple - installed 2020-04-13) Application /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app [Loaded] Origin (? - installed 2020-04-12) Application ~/.Trash/Origin.app [Not Loaded] OverSight Helper (Objective-See, LLC - installed 2017-09-25) Modern Login Item ~/Desktop/Applications/OverSight_Installer.app/Contents/Resources/OverSight.app/Contents/Library/LoginItems/OverSight Helper.app [Not Loaded] SMARTUtilityMenuItem (Volitans Software - installed 2019-06-29) Modern Login Item ~/Desktop/Desktop Apr 2020/SMART Utility/SMART Utility.app/Contents/Library/LoginItems/SMARTUtilityMenuItem.app Internet Plug-ins: Default Browser: 601 (Apple - installed 2016-07-09) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-10-29) FlashPlayer-10.6: 21.0.0.226 (? - installed 2016-04-22) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-04-14) Silverlight: 5.1.41212.0 (? - installed 2016-03-07) Flash Player: 21.0.0.226 (? - installed 2016-04-22) GameTreeDM_NPAPI: 1.11 (? - installed 2013-03-24) iPhotoPhotocast: 7.0 (Apple - installed 2013-04-18) NP_2020Player_IKEA: 5.0.94.1 (? - installed 2012-09-28) AdobePDFViewer: 19.010.20099 (Adobe Systems, Inc. - installed 2020-04-14) SharePointBrowserPlugin: 14.7.1 (? - installed 2017-01-03) GameTreeDM: 1.4 (? - installed 2013-03-24) JavaAppletPlugin: Java 8 Update 131 build 11 (? - installed 2017-04-23) Audio Plug-ins: BluetoothAudioPlugIn: 4.4.6 (Apple - installed 2016-07-09) AirPlay: 2.0 (Apple - installed 2016-07-09) AppleAVBAudio: 403.4 (Apple - installed 2016-07-09) iSightAudio: 7.7.3 (Apple - installed 2016-07-09) 3rd Party Preference Panes: Flash Player (? - installed 2016-04-16) HDD Fan Control (? - installed 2014-11-06) Java (? - installed 2017-04-23) Time Machine: Skip System Files: No Mobile backups: No Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 3.00 TB - Disk used: 944.38 GB Destinations: 3********p [Local] (Last used) Total size: 3.00 TB Total number of backups: 164 Oldest backup: 2014-09-16 20:15:29 Last backup: 2020-04-13 16:38:17 Performance: System Load: 1.35 (1 min ago) 1.20 (5 min ago) 1.22 (15 min ago) Nominal I/O speed: 0.25 MB/s File system: 24.97 seconds Write speed: 124 MB/s Read speed: 126 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 3 % Idle: 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 11.44 % (Etresoft, Inc.) WindowServer 2.36 % (Apple) kernel_task 0.86 % (Apple) Adobe CEF Helper (3) 0.26 % (Adobe Systems, Inc.) HDDFanControlDaemon 0.26 % (? - /Library/Application Support/HDD Fan Control) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) kernel_task 1.27 GB (Apple) softwareupdated 502 MB (Apple) EtreCheckPro 455 MB (Etresoft, Inc.) Dropbox Web Helper (4) 353 MB (Dropbox, Inc.) Dropbox (3) 347 MB (Dropbox, Inc.) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 2 (Apple) HDDFanControlDaemon 1 (? - /Library/Application Support/HDD Fan Control) CalendarAgent 1 (Apple) Adobe CEF Helper (3) 0 (Adobe Systems, Inc.) Dropbox Web Helper (4) 0 (Dropbox, Inc.) Virtual Memory Information: Physical RAM: 20 GB Free RAM: 10.97 GB Used RAM: 5.37 GB Cached files: 3.66 GB Available RAM: 14.63 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-04-10 CamTwist (3.4.3) 2020-04-10 OBS (1.0) 2020-04-13 Disk Speed Test (3.2) 2020-04-13 The Unarchiver (4.2.0) 2020-04-13 OS X (10.11.6.1.1.1468031924) 2020-04-13 CompatibilityNotificationData (1.0.5) 2020-04-13 Chinese Word List Update (4.22) 2020-04-13 Core Suggestions Configuration Data (1.0) 2020-04-13 MRTConfigData (1.58) 2020-04-13 CoreLSKD Configuration Data (8) 2020-04-13 XProtectPlistConfigData (2118) 2020-04-13 Incompatible Kernel Extension Configuration Data (11.6.1) 2020-04-13 Voice Update - Karen (5.0.7) 2020-04-13 iTunes (12.8.2) 2020-04-13 Digital Camera RAW Compatibility Update (6.21) 2020-04-13 Remote Desktop Client Update (3.9.3) 2020-04-14 Adobe Acrobat Reader DC (19.010.20099) (19.010.20099) 2020-04-14 Malwarebytes for Mac (1.0) Clean up: /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist /Applications/TeamViewer 6/TeamViewer.app/Contents/Resources/TeamViewer_Service Executable not found /Library/LaunchAgents/com.teamviewer.teamviewer.plist /Applications/TeamViewer 6/TeamViewer.app/Contents/MacOS/TeamViewer Executable not found ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist /Applications/TeamViewer 6/TeamViewer.app/Contents/Resources/TeamViewer_Desktop Executable not found Diagnostics Information (past 7-30 days): 2020-04-15 04:03:27 Google Chrome.app Crash Executable: /Applications/Google Chrome.app 2020-04-14 18:02:42 system_profiler Crash Executable: /usr/sbin/system_profiler Details: arguments: ( "/usr/sbin/system_profiler", "-nospawn", "-xml", SPCameraDataType, "-detailLevel", full ), dataType: SPCameraDataType 2020-04-14 17:18:19 Skype.app Crash Executable: /Applications/Skype.app 2020-04-14 17:16:36 Photo Booth.app Crash Executable: /Applications/Photo Booth.app 2020-04-14 17:13:34 OBS.app Crash Executable: /Applications/OBS.app 2020-04-14 17:07:16 FaceTime.app Crash Executable: /Applications/FaceTime.app 2020-04-14 17:00:26 Finder.app Crash Executable: /System/Library/CoreServices/Finder.app Details: objc_msgSend() selector name: isKindOfClass: 2020-04-14 16:52:35 OverSight Helper.app Crash Executable: ~/Desktop/Applications/OverSight_Installer.app/Contents/Resources/OverSight.app/Contents/Library/LoginItems/OverSight Helper.app 2020-04-14 16:41:48 CamTwist.app Crash Executable: /Applications/CamTwist/CamTwist.app 2020-04-14 15:10:38 Skype 2.app Crash Executable: /Applications/Skype 2.app 2020-04-14 12:21:14 dbkextd Crash Executable: /Library/DropboxHelperTools/*/dbkextd 2020-04-13 21:08:56 Dropbox.app Crash Executable: /Applications/Dropbox.app 2020-04-13 18:52:47 Creative Cloud.app Crash Executable: /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app 2020-04-13 18:50:26 Adobe Desktop Service.app Crash Executable: /Library/Application Support/Adobe/*/Adobe Desktop Service.app 2020-04-13 18:10:15 Software Update.app Crash Executable: /System/Library/CoreServices/Software Update.app Details: abort() called *** error for object 0x900007fd8618988c: pointer being freed was not a llocated 2020-04-13 16:34:21 photolibraryd Crash Executable: /System/Library/PrivateFrameworks/PhotoLibraryPrivate.framework/Versions/A/Support/photolibraryd Details: Assertion failure in -[LiSqliteDb submit:cancelable:cancelHandler:], / SourceCache/PhotoApp/PhotoApp-215.65/lib/lithium/lithiumd/storage/sqli te/LiSqliteDb.m:294 Attempted executeAsync on closed(yes) or no sqlite3(0x0) abort() called 2020-04-12 16:23:04 GameTreeDM.app Crash Executable: /Applications/GameTreeDM.app Details: *** Terminating app due to uncaught exception 'NSInvalidArgumentExcept ion', reason: '-[__NSCFBoolean objectForKey:]: unrecognized selector s ent to instance 0xa10491f0' 2020-04-12 16:12:23 callservicesd Crash Executable: /System/Library/PrivateFrameworks/TelephonyUtilities.framework/callservicesd 2020-04-10 17:20:45 Origin.app Crash Executable: /Applications/Origin.app Details: dyld: launch, loading dependent libraries End of report