EtreCheckPro version: 6.7.3 (67033)
Report generated: 2022-11-28 18:06:37
Download EtreCheckPro from https://etrecheck.com
Runtime: 3:09
Performance: Excellent

Problem: Other problem
Description: 
Messages app not displaying images.

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Heavy RAM usage - Apps are using a large amount of RAM.
  Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
  System modifications - There are a large number of system modifications running in the background.
  x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system.
  Limited permissions - More information may be available with Full Disk Access.

Hardware Information:
  iMac (Retina 5K, 27-inch, 2017)
    Status: Supported
  iMac Model: iMac18,3
  4.2 GHz Quad-Core Intel Core i7 (i7-7700K) CPU: 4-core
  40 GB RAM - Upgradeable
    BANK 0/DIMM0 - 16 GB DDR4 SO-DIMM 2400  
    BANK 0/DIMM1 - 16 GB DDR4 SO-DIMM 2400  
    BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400  
    BANK 1/DIMM1 - 4 GB DDR4 SO-DIMM 2400  

Video Information:
  Radeon Pro 580 - VRAM: 8 GB
    iMac (built-in) 5120 x 2880

Drives:
  disk0 - APPLE SSD SM0128L 121.33 GB (Solid State - TRIM: Yes) 
  Internal PCI-Express 8.0 GT/s x4 NVM Express
    disk0s1 - EFI [EFI] 315 MB
    disk0s2 [APFS Fusion Drive] 121.02 GB
      disk2 [APFS Virtual drive] 2.12 TB (Shared by 6 volumes)
        disk2s1 (APFS) [APFS Container] (8.83 GB used)
          disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (8.83 GB used)
        disk2s2 - Preboot (APFS) [APFS Preboot] (1.81 GB used)
        disk2s3 - Recovery (APFS) [Recovery] (1.12 GB used)
        disk2s4 - VM (APFS) [APFS VM] (2.15 GB used)
        disk2s6 - Update (APFS) (8 MB used)
        disk2s7 - Macintosh HD - Data (APFS) [APFS Virtual drive] (1.02 TB used)

  disk1 - APPLE HDD ST2000DM001 2.00 TB (Mechanical - 7200 RPM) 
  Internal SATA 6 Gigabit Serial ATA
    disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk1s2 [APFS Fusion Drive] 2.00 TB
      disk2 [APFS Virtual drive] 2.12 TB (Shared by 6 volumes)
        disk2s1 (APFS) [APFS Container] (8.83 GB used)
          disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (8.83 GB used)
        disk2s2 - Preboot (APFS) [APFS Preboot] (1.81 GB used)
        disk2s3 - Recovery (APFS) [Recovery] (1.12 GB used)
        disk2s4 - VM (APFS) [APFS VM] (2.15 GB used)
        disk2s6 - Update (APFS) (8 MB used)
        disk2s7 - Macintosh HD - Data (APFS) [APFS Virtual drive] (1.02 TB used)

Mounted Volumes:
  disk2s1s1 - Macintosh HD [APFS Snapshot]
    Filesystem: APFS
    Mount point: /
    Fusion drive
    Read-only: Yes
    Used: 8.83 GB
    Shared values
      Size: 2.12 TB
      Free: 1.08 TB
      Available: 1.10 TB

  disk2s2 - Preboot [APFS Preboot]
    Filesystem: APFS
    Mount point: /System/Volumes/Preboot
    Fusion drive
    Used: 1.81 GB
    Shared values
      Size: 2.12 TB
      Free: 1.08 TB

  disk2s3 - Recovery [Recovery]
    Filesystem: APFS
    Mount point: /Volumes/Recovery
    Fusion drive
    Used: 1.12 GB
    Shared values
      Size: 2.12 TB
      Free: 1.08 TB

  disk2s4 - VM [APFS VM]
    Filesystem: APFS
    Mount point: /System/Volumes/VM
    Fusion drive
    Used: 2.15 GB
    Shared values
      Size: 2.12 TB
      Free: 1.08 TB

  disk2s6 - Update
    Filesystem: APFS
    Mount point: /System/Volumes/Update
    Fusion drive
    Used: 8 MB
    Shared values
      Size: 2.12 TB
      Free: 1.08 TB

  disk2s7 - Macintosh HD - Data [APFS Virtual drive]
    Filesystem: APFS
    Mount point: /System/Volumes/Data
    Fusion drive
    Used: 1.02 TB
    Shared values
      Size: 2.12 TB
      Free: 1.08 TB
      Available: 1.10 TB

Network:
  Interface en0: Ethernet
  Interface en1: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en5: iPhone
  Interface bridge0: Thunderbolt Bridge

System Software:
  macOS Ventura 13.0.1 (22A400) 
  Time since boot: About an hour

Notifications:
  AntivirusforMac.app
    3 notifications

  Microsoft To Do.app
    100 notifications (100 scheduled)

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple and Bitdefender

Unsigned Files:
  Launchd: ~/Library/LaunchAgents/com.grammarly.ProjectLlama.UninstallAgent.plist
    Executable: ~/Library/Application Support/com.grammarly.ProjectLlama/Scripts/Grammarly Uninstaller

  Launchd: /Users/***/Library/LaunchAgents/com.grammarly.ProjectLlama.UninstallAgent.plist
    Executable: ~/Library/Application Support/com.grammarly.ProjectLlama/Scripts/Grammarly Uninstaller

  Apps: 2

Old Applications:
  61 x86-only apps

System Extensions:
  [Running] Bitdefender.SPSE - version 1.5.6 (Bitdefender SRL - 2022-09-05)
    Application: /Applications/Bitdefender/BitdefenderAgent.app - version 1.5.6 (Bitdefender SRL - 2022-09-05)

  [Not Loaded] com.bitdefender.vpn.neprovider - version 4.2.0 (Bitdefender SRL - 2022-09-28)
    Application: /Applications/Bitdefender/Bitdefender VPN.app - version 4.2.0 (Bitdefender SRL - 2022-04-19)

System Launch Daemons:
  [Not Loaded]  37 Apple tasks
  [Loaded]  191 Apple tasks
  [Running]  155 Apple tasks
  [Other]  2 Apple tasks

System Launch Agents:
  [Not Loaded]  19 Apple tasks
  [Loaded]  186 Apple tasks
  [Running]  185 Apple tasks

Launch Daemons:
  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-06)
  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-06)
  [Running] com.backblaze.bzserv.plist (Backblaze - installed 2022-10-20)
  [Not Loaded] com.bitdefender.agent.plist (Bitdefender SRL - installed 2022-09-05)
  [Loaded] com.bitdefender.upgrade.plist (Bitdefender SRL - installed 2022-10-24)
  [Not Loaded] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2022-10-31)
  [Not Loaded] com.citrix.ctxworkspaceupdater.plist (Citrix Systems, Inc. - installed 2022-10-31)
  [Running] pc-mobility-print.plist (PaperCut Software International Pty Ltd - installed 2021-10-26)
  [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-06-11)

Launch Agents:
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-06)
  [Running] com.backblaze.bzbmenu.plist (Backblaze - installed 2022-10-20)
  [Running] com.bitdefender.antivirusformac.plist (Bitdefender SRL - installed 2022-10-30)
  [Loaded] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2022-10-14)
  [Not Loaded] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2022-10-14)
  [Not Loaded] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2022-10-14)
  [Not Loaded] com.citrix.safariadapter.plist (Citrix Systems, Inc. - installed 2022-10-14)
  [Running] com.fujitsu.pfu.ScanSnap.AOUMonitor.plist (PFU LIMITED - installed 2022-07-17)
  [Running] com.fujitsu.pfu.SshRegister.plist (PFU LIMITED - installed 2022-08-11)
  [Running] com.fujitsu.pfu.SshResident.plist (PFU LIMITED - installed 2022-08-11)
  [Running] com.fujitsu.pfu.SshSCloudWatch.plist (PFU LIMITED - installed 2022-08-11)
  [Loaded] com.grammarly.ProjectLlama.UninstallAgent.plist (Not signed - installed 2022-11-15)

User Launch Agents:
  [Not Loaded] com.backblaze.bzbmenu.plist (Backblaze - installed 2022-11-28)
  [Not Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-10-09)
  [Not Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-10-09)
  [Not Loaded] com.grammarly.ProjectLlama.UninstallAgent.plist (Not signed - installed 2022-11-15)
  [Not Loaded] com.synology.SynologyDrive.plist (Synology Inc. - installed 2022-04-30)

User Login Items:
  [Running] 1Password Browser Helper (AgileBits Inc. - installed 2022-11-01)
    Modern Login Item
    /Applications/1Password.app/Contents/Library/LoginItems/1Password Browser Helper.app

  [Running] 1Password Launcher (AgileBits Inc. - installed 2022-11-01)
    Modern Login Item
    /Applications/1Password.app/Contents/Library/LoginItems/1Password Launcher.app

  [Not Loaded] Bitdefender VPN Helper (Bitdefender SRL - installed 2022-04-19)
    Modern Login Item
    /Applications/Bitdefender/Bitdefender VPN.app/Contents/Library/LoginItems/Bitdefender VPN Helper.app

  [Loaded] GRLoginHelper (Grammarly, Inc - installed 2022-11-20)
    Modern Login Item
    /Applications/Grammarly Desktop.app/Contents/Library/LoginItems/GRLoginHelper.app

  [Not Loaded] Launcher Disabler (App Store - installed 2022-11-28)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

  [Not Loaded] OneDrive Launcher (App Store - installed 2022-11-28)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

  [Not Loaded] StartUpHelper (Spotify - installed 2021-09-20)
    Modern Login Item
    /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app

  [Not Loaded] HDXCastHelper (Citrix Systems, Inc. - installed 2022-10-31)
    Modern Login Item
    /Library/Application Support/Citrix Receiver/Citrix Casting.app/Contents/Library/LoginItems/HDXCastHelper.app

3rd Party Preference panels:
  Backblaze Settings Launcher (Backblaze - installed 2022-10-20)

Backup:
  Time Machine information is limited without Full Disk Access
  Destinations: 
    T*****************p [Network] (Last used)
  6 local snapshots
  Oldest local snapshot: 2022-11-28 11:08:36
  Last local snapshot: 2022-11-28 16:48:29

Performance:
  System Load: 1.11 (1 min ago) 1.66 (5 min ago) 1.91 (15 min ago)
  Nominal I/O usage: 0.00 MB/s
  File system: 30.03 seconds
  Write speed: 316 MB/s
  Read speed: 2765 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 1 %
  User: 2 %
  Idle: 98 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  EtreCheckPro 9.50 % (Etresoft, Inc.)
  WindowServer 4.48 % (Apple)
  kernel_task 1.20 % (Apple)
  com.apple.WebKit.WebContent (13) 0.40 % (Apple)
  TLL 0.30 % (Bitdefender SRL)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  MTLCompilerService (25) 2.49 GB (Apple)
  com.apple.WebKit.WebContent (13) 1.49 GB (Apple)
  BDLDaemon 1.03 GB (Bitdefender SRL)
  EtreCheckPro 949 MB (Etresoft, Inc.)
  mds_stores 368 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  data -pclog.dev 4 MB / 4 MB (Not signed - v2022-10-19-1436/mobility-print -dataDir=/Applications/PaperCut Mobility Print)
  mDNSResponder 6 MB / 1 MB (Apple)
  apsd 467 KB / 946 KB (Apple)
  com.apple.WebKit.Networking 580 KB / 76 KB (Apple)
  Mail 297 KB / 81 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  WindowServer 4 (Apple)
  mdbulkimport (3) 1 (Apple)
  launchd 1 (Apple)
  TLL 1 (Bitdefender SRL)
  Extension 0 (App Store)

Virtual Memory Information:
  Physical RAM: 40 GB

  Free RAM: 20.42 GB
  Used RAM: 12.61 GB
  Cached files: 6.97 GB

  Available RAM: 27.39 GB
  Swap Used: 0 B

Software Installs (past 60 days):
  Install Date Name (Version)
  2022-10-17 Adobe Acrobat Reader (22.003.20258) (22.003.20258)
  2022-10-26 Pages (12.1)
  2022-10-26 Keynote (12.1)
  2022-10-26 iMovie (10.3.5)
  2022-10-26 Numbers (12.1)
  2022-10-30 macOS 13.0 (13.0)
  2022-10-31 1Password for Safari (2.4.1)
  2022-10-31 Citrix Workspace (22.10.0)
  2022-11-01 MRTConfigData (1.93)
  2022-11-01 GarageBand (10.4.7)
  2022-11-13 XProtectPayloads (84)
  2022-11-13 XProtectPlistConfigData (2165)
  2022-11-15 macOS 13.0.1 (13.0.1)
  2022-11-15 Microsoft To Do (2.83)
  2022-11-28 PayPal Honey (15.6.2)
  2022-11-28 Adobe Acrobat Reader (22.003.20281) (22.003.20281)
  2022-11-28 OneDrive (22.227.1030)

Diagnostics Information (past 7-30 days):
  2022-11-28 17:28:40 photoanalysisd High CPU Use
    Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd


End of report