EtreCheck version: 5.5.5 (5111)
Report generated: 2020-07-21 13:55:11
Download EtreCheck from https://etrecheck.com
Runtime: 8:01
Performance: Poor
Sandbox: Enabled
Full drive access: Disabled

Problem: Computer is too slow
Description: 
Suddenly, a few days ago, my computer got very slow.  Changing web pag
es, logging into zoom, even searching in Finder takes much too long â   
something must be wrong.

Major Issues:
  Anything that appears on this list needs immediate attention. 
  No Time Machine backup - Time Machine backup not found.
  Runaway process - A process is using a large percentage of your CPU.
  Poor performance - EtreCheck report shows poor performance. This is unusual.
  Software performance problems - Software seems to be causing performance problems.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Low disk space - This machine is running low on free hard drive space.
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina".
  Limited drive access - More information may be available with Full Drive Access.
  Kernel extensions present - This machine has kernel extensions that may not work in the future.

Hardware Information:
  MacBook Air (11-inch, Early 2015)
  MacBook Air Model: MacBookAir7,1
  1.6 GHz Dual-Core Intel Core i5 (i5-5250U) CPU: 2-core
  4 RAM - Not upgradeable
    BANK 0/DIMM0 - 2 GB DDR3 1600  
    BANK 1/DIMM0 - 2 GB DDR3 1600  
  Battery: Health = Normal - Cycle count = 687

Video Information:
  Intel HD Graphics 6000 - VRAM: 1536 MB
    Color LCD 1366 x 768

Drives:
  disk0 - APPLE SSD AP0128H 121.33 GB (Solid State - TRIM: Yes) 
  Internal PCI-Express 5.0 GT/s x4 NVM Express
    disk0s1 - EFI [EFI] 315 MB
    disk0s2 [APFS Container] 121.02 GB
      disk1 [APFS Virtual drive] 121.02 GB (Shared by 5 volumes)
        disk1s1 - U********  Data (APFS) [APFS Virtual drive] (Shared - 81.92 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
        disk1s3 - Recovery (APFS) [Recovery] (Shared)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
        disk1s5 - Untitled (APFS) (Shared - 10.97 GB used)

Mounted Volumes:
  disk1s1 - U********  Data [APFS Virtual drive]
    121.02 GB (Shared - 81.92 GB used, 27.58 GB available, 24.70 GB free)
    APFS
    Mount point: /System/Volumes/Data

  disk1s4 - VM [APFS VM]
    121.02 GB (Shared - 2.15 GB used, 24.70 GB free)
    APFS
    Mount point: /private/var/vm

  disk1s5 - Untitled
    121.02 GB (Shared - 10.97 GB used, 27.58 GB available, 24.70 GB free)
    APFS
    Mount point: /
    Read-only: Yes

Network:
  Interface en0: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en2: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge

System Software:
  macOS Catalina 10.15.4 (19E266) 
  Time since boot: About an hour

Configuration Files:
  /etc/hosts - Count: 1

Notifications:
  Notifications not available without Full Drive Access.

Security:
  System Status
  Gatekeeper: Enabled
  System Integrity Protection: Enabled

  Antivirus software: Apple

Unsigned Files:
  Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist
    Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/org.macosforge.xquartz.startx.plist
    Executable: /opt/X11/libexec/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist
    Executable: /opt/X11/libexec/privileged_startx -d /opt/X11/lib/X11/xinit/privileged_startx.d
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist
    Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
    Details: Exact match found in the whitelist - probably OK

  Apps: 20

32-bit Applications:
  One 32-bit app

Kernel Extensions:
  /Applications/Parallels Desktop.app
    prl_hypervisor.kext (15.0.0 46967 - SDK 10.9)
    prl_netbridge.kext (15.0.0 46967 - SDK 10.9)
    prl_usb_connect.kext (15.0.0 46967 - SDK 10.9)
    prl_vnic.kext (15.0.0 46967 - SDK 10.9)

System Launch Agents:
  [Not Loaded]  17 Apple tasks
  [Loaded]  178 Apple tasks
  [Running]  118 Apple tasks

System Launch Daemons:
  [Not Loaded]  35 Apple tasks
  [Loaded]  188 Apple tasks
  [Running]  115 Apple tasks

Launch Agents:
  [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-07-18)
  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-07-15)
  [Running] com.pharos.notify.plist (Pharos Systems International - installed 2018-02-19)
  [Loaded] com.pharos.popup.plist (Pharos Systems International - installed 2018-02-19)
  [Loaded] org.macosforge.xquartz.startx.plist (? 8c13f787  - installed 2016-10-26)

Launch Daemons:
  [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-01-23)
  [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-07-18)
  [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-07-18)
  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-07-15)
  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-07-15)
  [Running] com.pharos.psnotifyd.plist (Pharos Systems International - installed 2020-03-03)
  [Loaded] org.macosforge.xquartz.privileged_startx.plist (? e9b47e8e  - installed 2016-10-26)

User Launch Agents:
  [Loaded] com.google.keystone.agent.plist (? 0  - installed 2020-03-11)
  [Loaded] com.google.keystone.xpcservice.plist (? 0  - installed 2020-03-11)

User Login Items:
  [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-07-18)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

  [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-07-18)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

  [Not Loaded] WhatsApp Login Helper (WhatsApp Inc. - installed 2020-03-30)
    Modern Login Item
    /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app

  [Not Loaded] HP Device Monitor (HP Inc. - installed 2020-03-03)
    Modern Login Item
    /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app

  [Not Loaded] HP Product Research (HP Inc. - installed 2020-03-03)
    Modern Login Item
    /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app

Internet Plug-ins:
  ZoomUsPlugIn: 5.0.2 (24030.0508) (Zoom Video Communications, Inc. - installed 2020-05-15)

User Internet Plug-ins:
  User Internet Plug-ins need Full Drive Access

User Audio Plug-ins:
  User Audio Plug-ins need Full Drive Access

User iTunes Plug-ins:
  User iTunes Plug-ins need Full Drive Access

Safari Extensions:
  "Open In" button for Internet Explorer (Parallels International GmbH - installed 2019-08-01)

Time Machine:
  Time Machine Not Configured!

Performance:
  System Load: 3.78 (1 min ago) 71.10 (5 min ago) 79.47 (15 min ago)
  Nominal I/O speed: 1.15 MB/s
  File system: 120.27 seconds (timed out)
  Write speed: 135 MB/s
  Read speed: 875 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 33 %
  User: 28 %
  Idle: 39 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  Other processes 179.40 % (?)
  trustd 25.50 % (Apple)
  Music 16.86 % (Apple)
  EtreCheck 12.88 % (App Store)
  Activity Monitor 2.53 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheck 211 MB (App Store)
  Music 111 MB (Apple)
  Finder 92 MB (Apple)
  Google Chrome 82 MB (Google, Inc.)
  AMPLibraryAgent 78 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  Other processes 3 MB / 85 KB (?)
  SystemUIServer 0 B / 64 B (Apple)
  mdworker_shared 0 B / 0 B (Apple)
  backgroundtaskmanagementagent 0 B / 0 B (Apple)
  Notify 0 B / 0 B (Pharos Systems International)

Virtual Memory Information:
  Physical RAM: 4 GB

  Free RAM: 26 MB
  Used RAM: 3.15 GB
  Cached files: 845 MB

  Available RAM: 871 MB
  Swap Used: 186 MB

Software Installs (past 30 days):
  Install Date Name (Version)
  2020-06-26 MRTConfigData (1.63)
  2020-07-14 XProtectPlistConfigData (2126)
  2020-07-15 Microsoft AutoUpdate
  2020-07-15 Microsoft PowerPoint
  2020-07-15 Microsoft Word
  2020-07-15 Microsoft Outlook
  2020-07-15 Microsoft OneNote
  2020-07-15 Microsoft Excel
  2020-07-19 EtreCheck (5.5.5)

Diagnostics Information (past 7-30 days):
  Directory /Library/Logs/DiagnosticReports is not accessible.
  Enable Full Drive Access to see more information.

End of report