EtreCheckPro version: 6.6 (66009) Report generated: 2022-04-19 23:59:32 Download EtreCheckPro from https://etrecheck.com Runtime: 2:14 Performance: Excellent Problem: Other problem Description: -HDCP error when viewing purchased iTunes movies with Apple TV app. -Safari will not play DRM content from Apple TV+, Prime Video. No prob lem with Firefox. Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, 2019) iMac Model: iMac19,2 3.2 GHz 6-Core Intel Core i7 (i7-8700) CPU: 6-core 16 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667 Video Information: Radeon Pro Vega 20 - VRAM: 4 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE SSD SM0512L 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s1 - M***** - Data (APFS) [APFS Virtual drive] (Shared - 137.80 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 712 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.11 GB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk1s5 (APFS) [APFS Container] (Shared - 15.19 GB used) disk1s5s1 - M***X (APFS) [APFS Snapshot] (Shared - 15.19 GB used) disk1s6 - Update (APFS) (Shared - 6 MB used) disk2 - Apple Built In SDXC Reader 255.87 GB Internal Secure Digital disk2s1 - S***6 (Journaled HFS+) 255.84 GB (66.67 GB used) disk3 - Micron Crucial X8 SSD 1.00 TB (Solid State - TRIM: No) External USB 10 Gbit/s+ USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 [APFS Container] 1000.00 GB disk5 [APFS Virtual drive] 1000.00 GB (Shared by 1 volumes) disk5s2 - T**********e (APFS) (Shared - 857.12 GB used) disk4 - Samsung Portable SSD T5 500.11 GB (Solid State - TRIM: No) External USB 10 Gbit/s+ USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 [APFS Container] 499.90 GB disk6 [APFS Virtual drive] 499.90 GB (Shared by 1 volumes) disk6s1 - S****d (APFS) (Shared - 154.14 GB used) Mounted Volumes: disk1s1 - M***** - Data [APFS Virtual drive] 499.96 GB (Shared - 137.80 GB used, 362.50 GB available, 344.98 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s2 - Preboot [APFS Preboot] 499.96 GB (Shared - 712 MB used, 344.98 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 499.96 GB (Shared - 1 MB used, 344.98 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - M***X [APFS Snapshot] 499.96 GB (Shared - 15.19 GB used, 362.50 GB available, 344.98 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 499.96 GB (Shared - 6 MB used, 344.98 GB free) APFS Mount point: /System/Volumes/Update disk2s1 - S***6 255.84 GB (66.67 GB used, 189.74 GB available, 189.16 GB free) Journaled HFS+ Mount point: /Volumes/S***6 Owners enabled: No disk5s2 - T**********e 1000.00 GB (Shared - 857.12 GB used, 142.67 GB free) APFS Mount point: /Volumes/T**********e Encrypted disk6s1 - S****d 499.90 GB (Shared - 154.14 GB used, 346.17 GB available, 345.59 GB free) APFS Mount point: /Volumes/S****d Encrypted Owners enabled: No Network: Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en0: Ethernet Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.3.1 (21E258) Time since boot: Less than an hour Notifications: EtreCheckPro.app one notification *** one notification (one scheduled) HandBrake.app 8 notifications TypeIt4Me.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Running app: /Applications/OpenDNSUpdater.app/Contents/MacOS/OpenDNS Updater Login Item: /Applications/OpenDNSUpdater.app Apps: 5 Old Applications: 13 x86-only apps System Extensions: [Running] Little Snitch Network Extension - version 5.3.2 (Objective Development Software GmbH - 2021-11-16) Application: /Applications/Little Snitch.app - version 5.3.2 (Objective Development Software GmbH - 2021-11-16) Description: This system extension enables Little Snitch to filter network traffic. [Not Loaded] Little Snitch Endpoint Security - version 5.3.2 (Objective Development Software GmbH - 2021-11-16) Application: /Applications/Little Snitch.app - version 5.3.2 (Objective Development Software GmbH - 2021-11-16) Description: Little Snitch Endpoint Security Kernel Extensions: ~/Library/Application Support/Transmit/Transmit Disk.app [Not Loaded] transmitdiskfs.kext - com.panic.TransmitDisk.transmitdiskfs (4.0.0 - SDK 10.5) System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 191 Apple tasks [Running] 148 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 186 Apple tasks [Running] 154 Apple tasks [Other] One Apple task Launch Daemons: [Running] at.obdev.littlesnitch.daemon.plist (Objective Development Software GmbH - installed 2021-11-16) [Running] com.backblaze.bzserv.plist (Backblaze - installed 2022-04-15) [Running] com.haystacksoftware.arqagent.plist (PhotoMinds LLC - installed 2022-04-14) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-05-18) Launch Agents: [Running] at.obdev.littlesnitch.agent.plist (Objective Development Software GmbH - installed 2021-11-16) [Running] com.haystacksoftware.ArqMonitor.plist (PhotoMinds LLC - installed 2022-04-14) User Launch Agents: [Running] com.backblaze.bzbmenu.plist (Backblaze - installed 2022-04-19) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-18) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-18) User Login Items: [Running] 1Password Extension Helper (AgileBits Inc. - installed 2022-04-09) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Extension Helper.app [Loaded] 1Password Launcher (AgileBits Inc. - installed 2022-04-09) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Launcher.app [Not Loaded] AmphetamineLoginHelper (App Store - installed 2021-05-30) Modern Login Item /Applications/Amphetamine.app [Running] Deliveries Express (App Store - installed 2021-02-13) Modern Login Item /Applications/Deliveries.app/Contents/Library/LoginItems/Deliveries Express.app [Running] DriveDx (Kirill Luzanov - installed 2021-06-17) Application /Applications/DriveDx.app [Loaded] DriveDxLoginItemHelper (Kirill Luzanov - installed 2021-06-17) Modern Login Item /Applications/DriveDx.app/Contents/Library/LoginItems/DriveDxLoginItemHelper.app [Not Loaded] FBProAppKitApp (App Store - installed 2021-12-10) Modern Login Item /Applications/FileBrowser Pro.app/Contents/Library/LoginItems/FBProAppKitApp.app [Running] GBP3Launcher (Belight Software, ltd - installed 2022-02-18) Modern Login Item /Applications/Get Backup Pro 3.app/Contents/Library/LoginItems/GBP3Launcher.app [Running] OpenDNSUpdater (Not signed - installed 2018-09-27) Application /Applications/OpenDNSUpdater.app [Not Loaded] SpeedTestHelper (App Store - installed 2021-12-11) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Running] TypeIt4Me (Riccardo Ettore - installed 2021-02-19) Application /Applications/TypeIt4Me.app [Running] Yoink (App Store - installed 2022-04-15) Application /Applications/Yoink.app [Loaded] Yoink Widget (App Store - installed 2022-04-15) Modern Login Item /Applications/Yoink.app/Contents/Library/LoginItems/Yoink Widget.app [Not Loaded] yoinkLoginStarterHelper (App Store - installed 2022-04-15) Modern Login Item /Applications/Yoink.app/Contents/Library/LoginItems/yoinkLoginStarterHelper.app [Running] iClip (Irradiated Software, LLC - installed 2022-04-19) Application /Applications/iClip.app 3rd Party Preference Panes: Backblaze Backup (Backblaze - installed 2022-04-15) Backup: Auto backup: Yes Destinations: T**********e [Local] (Last used) Total size: 999.79 GB Total number of backups: 75 Oldest backup: 2021-01-17 17:01:43 Last backup: 2022-04-19 23:18:45 2 local snapshots Oldest local snapshot: 2022-04-19 23:13:22 Last local snapshot: 2022-04-19 23:17:03 Performance: System Load: 1.47 (1 min ago) 1.86 (5 min ago) 2.42 (15 min ago) Nominal I/O speed: 0.04 MB/s File system: 14.37 seconds Write speed: 2030 MB/s Read speed: 2547 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 1 % Idle: 98 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 12.38 % (Etresoft, Inc.) WindowServer 3.82 % (Apple) kernel_task 0.94 % (Apple) iClip 0.34 % (Irradiated Software, LLC) bluetoothd 0.06 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 738 MB (Etresoft, Inc.) mds_stores 224 MB (Apple) iClip 190 MB (Irradiated Software, LLC) TV 174 MB (Apple) DriveDx 123 MB (Kirill Luzanov) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 2 MB / 213 KB (Apple) apsd 14 KB / 33 KB (Apple) rapportd 27 KB / 14 KB (Apple) netbiosd 15 KB / 3 KB (Apple) geodMachServiceBridge 0 B / 0 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) iClip 1 (Irradiated Software, LLC) bluetoothd 0 (Apple) AXVisualSupportAgent 0 (Apple) apsd 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 59 MB Used RAM: 5.24 GB Cached files: 10.70 GB Available RAM: 10.76 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-02-19 Remote Desktop (3.9.5) 2022-03-01 Mobile Device (1.0.0.0) 2022-03-15 GarageBand (10.4.6) 2022-03-17 XProtectPlistConfigData (2158) 2022-03-30 macOS 11.6.5 (11.6.5) 2022-04-07 Safari (15.4) 2022-04-07 Pages (12.0) 2022-04-08 Numbers (12.0) 2022-04-15 macOS Monterey (12.3.1) 2022-04-15 Arq Backup (7.19) 2022-04-15 MRTConfigData (1.91) 2022-04-15 Safari Technology Preview (143) 2022-04-15 Yoink (3.6.81) 2022-04-15 Prime Video (9.8.3) 2022-04-19 macOS 12.3.1 (12.3.1) 2022-04-19 Telegram (8.7) Diagnostics Information (past 7-30 days): 2022-04-19 23:18:36 mdsync High CPU Use (4 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync 2022-04-19 18:52:40 TV Crash Executable: /System/Applications/TV.app 2022-04-19 16:25:02 Kernel Panic Details: panic(cpu 4 caller 0xffffff8000a2c081): AMDFramebufferVega10::setPower State(0xffffff94fb3a3000 : 0xffffff7f99358892, 0 -> 1) timed out after 45222 ms @IOServicePM.cpp:5524 Panicked task 0xffffff869548d670: 236 threads: pid 0: kernel_task 2022-04-18 14:21:49 HandBrake.app High CPU Use (3 times) Executable: /Applications/HandBrake.app 2022-04-18 03:16:31 signpost_reporter High CPU Use (4 times) Executable: /usr/libexec/signpost_reporter 2022-04-15 02:29:30 syspolicyd High CPU Use Executable: /usr/libexec/syspolicyd 2022-04-14 22:29:27 com.apple.WebKit.WebContent High CPU Use Executable: /Library/Apple/*/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent End of report