EtreCheckPro version: 6.8.4 (68040) Report generated: 2024-04-22 20:04:59 Download EtreCheckPro from https://etrecheck.com Runtime: 3:06 Performance: Excellent Problem: Computer is restarting Description: Kernel panic during sleep Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Limited permissions - More information may be available with Full Disk Access. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) Status: Supported iMac Model: iMac18,2 3 GHz Quad-Core Intel Core i5 (i5-7400) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 555 - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 520.00 GB disk1 [APFS Virtual drive] 520.00 GB (Shared by 1 volumes) disk1s2 - B****p (APFS) (90.71 GB used) disk0s3 [APFS Container] 480.00 GB disk2 [APFS Virtual drive] 480.00 GB (Shared by 1 volumes) disk2s1 - Data (APFS) (778 KB used) disk3 - Realtek RTL9210 NVME 500.11 GB (Solid State - TRIM: No) External USB 10 Gbit/s+ USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 [APFS Container] 499.90 GB disk4 [APFS Virtual drive] 499.90 GB (Shared by 6 volumes) disk4s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (80.42 GB used) disk4s2 - Update (APFS) (3 MB used) disk4s3 (APFS) [APFS Container] (9.33 GB used) disk4s3s1 - Macintosh HD (APFS) [APFS Snapshot] (9.33 GB used) disk4s4 - Preboot (APFS) [APFS Preboot] (2.14 GB used) disk4s5 - Recovery (APFS) [Recovery] (1.16 GB used) disk4s6 - VM (APFS) [APFS VM] (1.07 GB used) Mounted Volumes: disk1s2 - B****p Filesystem: APFS Mount point: /Volumes/B****p Used: 90.71 GB Shared values Size: 520.00 GB Free: 429.12 GB disk2s1 - Data Filesystem: APFS Mount point: /Volumes/Data Used: 778 KB Shared values Size: 480.00 GB Free: 479.84 GB disk4s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 80.42 GB Shared values Size: 499.90 GB Free: 405.62 GB Available: 428.85 GB disk4s2 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 3 MB Shared values Size: 499.90 GB Free: 405.62 GB disk4s3s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.33 GB Shared values Size: 499.90 GB Free: 405.62 GB Available: 428.85 GB disk4s4 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.14 GB Shared values Size: 499.90 GB Free: 405.62 GB disk4s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1.07 GB Shared values Size: 499.90 GB Free: 405.62 GB USB: USB31Bus Realtek - RTL9210 USB30Bus Broadcom Corp. - Bluetooth USB Host Controller Apple Inc. - FaceTime HD Camera (Built-in) Network: Interface en0: Ethernet Interface bridge0: Thunderbolt Bridge Interface en1: Wi-Fi 802.11 a/b/g/n/ac System Software: macOS Ventura 13.6.6 (22G630) Time since boot: About a day Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Apps: 2 System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 184 Apple tasks [Running] 165 Apple tasks [Other] 3 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 180 Apple tasks [Running] 197 Apple tasks Launch Daemons: [Loaded] com.teamviewer.Helper.plist (TeamViewer Germany GmbH - installed 2024-03-12) Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper [Loaded] com.teamviewer.UninstallerHelper.plist (TeamViewer Germany GmbH - installed 2024-03-12) Executable: /Library/PrivilegedHelperTools/com.teamviewer.UninstallerHelper [Loaded] com.teamviewer.UninstallerWatcher.plist (TeamViewer Germany GmbH - installed 2024-03-12) Command: /Library/Application Support/TeamViewer/TeamViewerUninstaller.app/Contents/Helpers/com.teamviewer.UninstallerStarter --module Full [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-03-19) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Applications: 441 apps 11 x86-only apps 4 unsigned apps App Extensions: Ad-blockers: ABP - /Applications/Adblock Plus.app Safari extensions: ABP Control Panel - /Applications/Adblock Plus.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Previews (legacy): OESaveStateQLPlugin - /Applications/OpenEmu.app org.openemu.savestate *.oesavestate XCFQuickLook - /Applications/Seashore.app org.gimp.xcf *.xcf Audio Plug-ins: TVRemoteAudio: 1.0.1 (TeamViewer Germany GmbH - installed 2024-02-19) Backup: Time Machine information is limited without Full Disk Access Destinations: B****p [Local] (Last used) 2 local snapshots Oldest local snapshot: 2024-04-20 20:55:24 Last local snapshot: 2024-04-22 07:21:53 Performance: System Load: 1.91 (1 min ago) 1.82 (5 min ago) 1.86 (15 min ago) Nominal I/O usage: 0.08 MB/s File system: 24.86 seconds Write speed: 942 MB/s Read speed: 971 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 5 % Idle: 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 15.58 % (Etresoft, Inc.) WindowServer 5.40 % (Apple) kernel_task 1.75 % (Apple) com.apple.WebKit.GPU 0.30 % (Apple) bluetoothd 0.06 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (30) 4.36 GB (Apple) EtreCheckPro 484 MB (Etresoft, Inc.) Safari 156 MB (Apple) com.apple.appkit.xpc.openAndSavePanelService (3) 91 MB (Apple) kernel_task 69 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 2 MB / 1 MB (Apple) mDNSResponder 1 MB / 671 KB (Apple) apsd 8 KB / 38 KB (Apple) rapportd 6 KB / 4 KB (Apple) netbiosd 6 KB / 3 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) com.apple.WebKit.GPU 1 (Apple) tccd (2) 0 (Apple) Safari 0 (Apple) bluetoothd 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 14 MB Used RAM: 6.44 GB Cached files: 1.54 GB Available RAM: 1.56 GB Swap Used: 163 MB Software Installs (past 60 days): Install Date Name (Version) 2024-02-29 macOS 13.6.4 (13.6.4) 2024-02-29 MRTConfigData (1.93) 2024-02-29 PhotoScape X (4.2.1) 2024-02-29 iMovie (10.4) 2024-03-01 TeamViewer (15.51.5) 2024-03-12 macOS 13.6.5 (13.6.5) 2024-03-19 Zoom (5.17.11.31580) 2024-03-26 XProtectPlistConfigData (2191) 2024-03-29 PerformanceTest (11.0.1003) 2024-03-29 GarageBand (10.4.11) 2024-04-08 XProtectPayloads (130) 2024-04-08 Adblock Plus (2.2.13) 2024-04-08 Asphalt 9 (46007) 2024-04-11 Safari (17.4.1) 2024-04-11 macOS 13.6.6 (13.6.6) 2024-04-22 Seashore (3.34) Diagnostics Information (past 60 days): 2024-04-22 06:49:44 com.apple.WebKit.WebContent High CPU Use (13 times) First occurrence: 2024-04-17 14:43:08 Executable: /Volumes/VOLUME/*/W**************k/V******s/A/X*********s/c*****************************c/C******s/M***S/c*************************t 2024-04-19 19:34:08 Kernel Panic Details: panic(cpu 3 caller 0xffffff800f9b4243): Kernel trap at 0xffffff800f501 296, type 14=page fault, registers: Panicked task 0xffffff9b84151698: 5 threads: pid 635: remindd 2024-04-18 07:51:36 Kernel Panic Details: panic(cpu 1 caller 0xffffff801e323a4e): initproc exited -- exit reaso n namespace 2 subcode 0xa description: none End of report