EtreCheck version: 5.5.1 (5096) Report generated: 2020-03-23 13:43:37 Download EtreCheck from https://etrecheck.com Runtime: 2:17 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Other problem Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (15-inch, 2016) MacBook Pro Model: MacBookPro13,3 1 2.9 GHz Quad-Core Intel Core i7 (i7-6920HQ) CPU: 4-core 16 RAM - Not upgradeable BANK 0/DIMM0 - 8 GB LPDDR3 2133 BANK 1/DIMM0 - 8 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 311 Video Information: Intel HD Graphics 530 - VRAM: 1536 MB AMD Radeon Pro 460 - VRAM: 4 GB Color LCD (built-in) 3360 x 2100 ROG PG279Q 2560 x 1440 Drives: disk0 - APPLE SSD SM1024L 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 925.00 GB disk1 [APFS Virtual drive] 925.00 GB (Shared by 5 volumes) disk1s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 697.00 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.00 GB used) disk0s3 - B******P 74.68 GB (59.93 GB used) disk0s4 561 MB Mounted Volumes: disk0s3 - B******P 74.68 GB (59.93 GB used, 14.74 GB free) Mount point: /Volumes/B******P disk1s1 - M************ Data [APFS Virtual drive] 925.00 GB (Shared - 697.00 GB used, 218.13 GB available, 215.11 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 925.00 GB (Shared - 1.07 GB used, 215.11 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 925.00 GB (Shared - 11.00 GB used, 218.13 GB available, 215.11 GB free) APFS Mount point: / Read-only: Yes Network: Interface lpss-serial1: LPSS Serial Adapter (1) Interface lpss-serial2: LPSS Serial Adapter (2) Interface usbmodem14401: Arduino Leonardo Interface usbmodem14601: Arduino Leonardo 2 Interface en9: TomTom Interface en8: iPhone Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en10: iPad Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.3 (19D76) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Unsigned files are hidden. 44 unsigned apps 32-bit Applications: 21 32-bit apps Kernel Extensions: /Library/Application Support/Logitech.localized/Logitech Options.localized LogiMgrDriver.kext (8.10.1 - SDK 10.13) /Library/Extensions AmbrosiaAudioSupport.kext (4.2 - SDK 10.9) Soundflower.kext (1.6.6 - SDK 10.6) SteamInput.kext (4357.73.42 - SDK 10.13) SteamInput-DS4v1.kext (4357.73.42 - SDK 10.9) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 178 Apple tasks [Running] 117 Apple tasks System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 176 Apple tasks [Running] 126 Apple tasks Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-19) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2020-03-20) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-10-17) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-17) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-12) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-12) [Running] com.logitech.manager.daemon.plist (Logitech Inc. - installed 2019-12-06) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-03-20) [Not Loaded] com.oracle.java.Java-Updater.plist (? 828c12e0 - installed 2019-04-02) [Loaded] org.macosforge.xquartz.startx.plist (? 8c13f787 - installed 2016-10-26) Launch Daemons: [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-03-20) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-10-17) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-02-26) [Loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist (Valve Corporation - installed 2019-04-25) [Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-03-21) [Loaded] com.ea.origin.ESHelper.plist (EA Swiss Sarl - installed 2019-05-30) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-03-12) [Running] com.mice.360Daemon.plist (Drew Mills - installed 2018-10-10) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-03-20) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-01-07) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2019-04-02) [Loaded] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2019-10-14) [Loaded] jp.co.canon.MasterInstaller.plist (? d0637166 - installed 2020-02-23) [Loaded] org.macosforge.xquartz.privileged_startx.plist (? e9b47e8e - installed 2016-10-26) [Not Loaded] org.virtualbox.startup.plist (? 0 - installed ) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-01-30) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2019-10-07) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-22) [Loaded] com.ea.origin.WebHelper.plist (EA Swiss Sarl - installed 2019-06-17) [Running] com.tunnelbear.mac.tbeara.plist (? 0 - installed 2017-03-02) [Loaded] com.valvesoftware.steamclean.plist (? 0 - installed 2020-02-24) User Login Items: [Not Loaded] Activity Timer Helper (App Store - installed 2017-01-30) Modern Login Item /Applications/ActivityTimer.app/Contents/Library/LoginItems/Activity Timer Helper.app [Not Loaded] LaunchHelper (App Store - installed 2020-02-10) Modern Login Item /Applications/Battery Monitor.app/Contents/Library/LoginItems/LaunchHelper.app [Not Loaded] CanonIJExtendedSurveyLaunchAgent (Canon Inc. - installed 2020-02-23) Modern Login Item /Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/MacOS/ESPController.app/Contents/Library/LoginItems/CanonIJExtendedSurveyLaunchAgent.app [Not Loaded] Jolt of Caffeine Helper (App Store - installed 2019-07-29) Modern Login Item /Applications/Jolt of Caffeine.app/Contents/Library/LoginItems/Jolt of Caffeine Helper.app [Not Loaded] Launcher Disabler (App Store - installed 2020-03-22) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Loaded] OneDrive Launcher (App Store - installed 2020-03-22) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] StartUpHelper (Spotify - installed 2019-11-05) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] TunnelBearHelper (TunnelBear, Inc. - installed 2019-10-04) Modern Login Item /Applications/TunnelBear.app/Contents/Library/LoginItems/TunnelBearHelper.app [Not Loaded] AppCleaner SmartDelete (X85ZX835W9 - installed 2018-11-18) Modern Login Item ~/Documents/Clean Up Apps/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app Internet Plug-ins: FlashPlayer-10.6: 32.0.0.344 (Adobe Systems, Inc. - installed 2020-03-12) Flash Player: 32.0.0.344 (Adobe Systems, Inc. - installed 2020-03-12) JavaAppletPlugin: Java 8 Update 211 build 12 (? - installed 2019-06-02) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2020-03-20) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2020-02-26) Java (? - installed 2019-06-02) Xbox 360 Controllers (Drew Mills - installed 2018-10-10) Time Machine: Time Machine Not Configured! Performance: System Load: 3.80 (1 min ago) 11.44 (5 min ago) 6.65 (15 min ago) Nominal I/O speed: 11.92 MB/s File system: 29.00 seconds Write speed: 1880 MB/s Read speed: 2540 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 5 % Idle: 92 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 32.43 % (?) Dock 15.08 % (Apple) EtreCheck 11.12 % (App Store) Google Chrome 0.38 % (Google, Inc.) Dropbox 0.27 % (Dropbox, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 559 MB (App Store) Dock 383 MB (Apple) Dropbox 283 MB (Dropbox, Inc.) Google Chrome 215 MB (Google, Inc.) App Store 132 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 852 KB / 4 MB (?) Dropbox 158 KB / 210 KB (Dropbox, Inc.) CalendarAgent 17 KB / 6 KB (Apple) OneDrive 8 KB / 3 KB (App Store) rapportd 2 KB / 888 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 479 MB Used RAM: 9.30 GB Cached files: 6.24 GB Available RAM: 6.70 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-02-23 Logitech Options 2020-02-23 Inkjet Extended Survey Program 2020-03-04 macOS 10.15.3 Update 2020-03-04 Gatekeeper Compatibility Data (1.0) 2020-03-10 The Unarchiver (4.2.0) 2020-03-10 Xcode (11.3.1) 2020-03-11 Microsoft Outlook 2020-03-11 Microsoft PowerPoint 2020-03-11 Microsoft OneNote 2020-03-11 Microsoft Excel 2020-03-12 Adobe Flash Player 2020-03-20 Microsoft AutoUpdate 2020-03-22 XProtectPlistConfigData (2116) 2020-03-22 MRTConfigData (1.57) 2020-03-22 Microsoft Word 2020-03-22 Paint S (5.7.9) 2020-03-22 OneDrive (19.232.1124) 2020-03-23 EtreCheck (5.5.1) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report