EtreCheck version: 5.6.5 (5229) Report generated: 2021-01-26 17:59:59 Download EtreCheck from https://etrecheck.com Runtime: 2:32 Performance: Excellent Sandbox: Enabled Full drive access: Enabled Problem: Computer is too slow Description: Its always been slow but every time I upgrade the OS X it slows down e ven more. After Big Sur it is beyond slow, it took 12 minutes for my m ail to open. 16 minutes for Chrome to open and load. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Configuration profiles found - This computer may have configuration profiles installed. These are sometimes used by adware and malware. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Hardware Information: iMac (Retina 4K, 21.5-inch, 2019) iMac Model: iMac19,2 3 GHz 6-Core Intel Core i5 (i5-8500) CPU: 6-core 8 RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2667 Video Information: Radeon Pro 560X - VRAM: 4 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 27.55 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 491.22 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 301 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used) disk2s5 (APFS) [APFS Container] (Shared) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk2s6 - Update (APFS) (Shared - 336 KB used) disk1 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 491.22 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 301 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used) disk2s5 (APFS) [APFS Container] (Shared) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk2s6 - Update (APFS) (Shared - 336 KB used) disk3 - Seagate BUP Slim Mac SL 2.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - S***********************e (Journaled HFS+) 2.00 TB (819.86 GB used) disk4 - Seagate BUP BK 4.00 TB External USB 5 Gbit/s USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 - T*******p (Journaled HFS+) 4.00 TB (1.74 TB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] 1.03 TB (Shared - 491.22 GB used, 528.89 GB available, 512.62 GB free) APFS Mount point: /System/Volumes/Data disk2s2 - Preboot [APFS Preboot] 1.03 TB (Shared - 301 MB used, 512.62 GB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 1.03 TB (Shared - 3.22 GB used, 512.62 GB free) APFS Mount point: /System/Volumes/VM disk2s5s1 - Macintosh HD [APFS Snapshot] 1.03 TB (Shared - 15.05 GB used, 528.89 GB available, 512.62 GB free) APFS Mount point: / Read-only: Yes disk2s6 - Update 1.03 TB (Shared - 336 KB used, 512.62 GB free) APFS Mount point: /System/Volumes/Update disk3s2 - S***********************e 2.00 TB (819.86 GB used, 1.18 TB free) Journaled HFS+ Mount point: /Volumes/S***********************e Owners enabled: No disk4s2 - T*******p 4.00 TB (1.74 TB used, 2.26 TB free) Journaled HFS+ Mount point: /Volumes/T*******p Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Big Sur 11.1 (20C69) Time since boot: About 3 hours Configuration Profiles: This computer may have configuration profiles installed. Notifications: EtreCheck.app 3 notifications Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Apps: 2 System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 170 Apple tasks [Running] 144 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 187 Apple tasks [Running] 135 Apple tasks [Other] 2 Apple tasks User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-11-14) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-10-19) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-10-19) User Login Items: [Running] 2BUA8C4S2C.com.agilebits.onepassword-osx-helper (App Store - installed 2020-01-13) Modern Login Item /Applications/1Password.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword-osx-helper.app [Running] Dropbox (Dropbox, Inc. - installed 2021-01-25) Application /Applications/Dropbox.app [Not Loaded] Evernote Login Helper (App Store - installed 2021-01-21) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/Evernote Login Helper.app [Not Loaded] SnagitHelper2019 (TechSmith Corporation - installed 2021-01-16) Modern Login Item /Applications/Snagit 2019.app/Contents/Library/LoginItems/SnagitHelper2019.app [Not Loaded] SnagitAppleScriptExecutor2019 (TechSmith Corporation - installed 2020-12-01) Modern Login Item /Applications/Snagit 2019.app/Contents/Library/LoginItems/SnagitHelper2019.app/Contents/MacOS/SnagitAppleScriptExecutor2019.app [Not Loaded] SnagitRecorder2019 (TechSmith Corporation - installed 2020-12-01) Modern Login Item /Applications/Snagit 2019.app/Contents/Library/LoginItems/SnagitHelper2019.app/Contents/MacOS/SnagitRecorder2019.app [Not Loaded] SnagitLaunchAtLogin (TechSmith Corporation - installed 2021-01-16) Modern Login Item /Applications/Snagit 2019.app/Contents/Library/LoginItems/SnagitLaunchAtLogin.app [Not Loaded] Trello Login Helper (App Store - installed 2021-01-20) Modern Login Item /Applications/Trello.app/Contents/Library/LoginItems/Trello Login Helper.app [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2018-11-18) Modern Login Item ~/Desktop/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app Backup: Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 1.03 TB - Disk used: 514.93 GB Destinations: T*******p [Local] (Last used) Total size: 4.00 TB Total number of backups: 95 Oldest backup: 2020-01-24 19:34:17 Last backup: 2021-01-26 17:14:21 16 local snapshots Oldest local snapshot: 2021-01-25 17:40:26 Last local snapshot: 2021-01-26 17:06:57 Performance: System Load: 1.39 (1 min ago) 1.39 (5 min ago) 1.34 (15 min ago) Nominal I/O speed: 0.34 MB/s File system: 22.28 seconds Write speed: 881 MB/s Read speed: 1423 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 3 % Idle: 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 16.60 % (?) EtreCheck 10.36 % (App Store) Google Chrome 0.91 % (Google, Inc.) Dropbox 0.11 % (Dropbox, Inc.) sharingd 0.06 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 560 MB (App Store) Google Chrome 231 MB (Google, Inc.) Pages 168 MB (App Store) Mail 92 MB (Apple) AppleSpell 92 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Mail 19 MB / 82 KB (Apple) Other processes 2 MB / 494 KB (?) Dropbox 487 KB / 199 KB (Dropbox, Inc.) IMRemoteURLConnectionAgent.xpc 12 KB / 848 B (Apple) routined 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 126 MB Used RAM: 5.61 GB Cached files: 2.27 GB Available RAM: 2.39 GB Swap Used: 62 MB Software Installs (past 30 days): Install Date Name (Version) 2020-12-29 Zoom (5.4.59780.1220) 2021-01-15 Keynote (10.0) 2021-01-15 Pages (10.0) 2021-01-15 Numbers (10.0) 2021-01-19 Art Text 4 (4.0.6) 2021-01-20 Trello (2.11.9) 2021-01-21 Evernote (10.6.9) 2021-01-26 EtreCheck (5.6.5) Diagnostics Information (past 7-30 days): 2021-01-26 15:56:11 Mail.app Hang Executable: /System/Applications/Mail.app 2021-01-26 14:41:32 TrashStorageExtension High CPU Use Executable: /System/Library/PrivateFrameworks/StorageManagement.framework/PlugIns/TrashStorageExtension.appex/Contents/MacOS/TrashStorageExtension 2021-01-26 14:41:32 System Information.app High CPU Use Executable: /System/Applications/Utilities/System Information.app 2021-01-26 14:24:53 Google Chrome.app Hang Executable: /Applications/Google Chrome.app 2021-01-24 13:08:47 corespotlightd Crash (2 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/corespotlightd Details: dyld3 mode [0x70000927c000] CIMerging.c:925: failed assertion 'firstOffset < 1<<2 7' ~/Library/Metadata/CoreSpotlight/index.spotlightV3 (apfs, t: 0x1a, st: 0x1, f: 0x4909000) [0x7000090f3000] Unpalatable ranking query: whole* dog* [0x7000090f3000] Unpalatable ranking query: whole dog [0x7000092ff000] Unpalatable ranking query: whole* dog* [0x7000092ff000] Unpalatable ranking query: whole dog [0x700009382000] Unpalatable ranking query: whole dog [0x7000090f3000] *warn* queryFromCFString failed for (((kMDItemAccount Identifier = '1594355F-1E66-4F91-8F2F-777451EDD49C') || (kMDItemAccoun tIdentifier = 'EA016311-04D7-4BE5-BCF3-0E8CC05E0ACB') || (kMDItemAccou ntIdentifier = '5FC8DAF6-AA1C-4C47-A85D-86E56F8BAFF9') || (kMDItemAcco untIdentifier = '7B670435-6953-42EF-9263-064B5C4B0ECB') || (kMDItemAcc ountIdentifier = '59D30F57-F63F-4125-8CF0-695AB139951E')) && (((()) && com_apple_mail_read == 0 && kMDItemContentType == 'public.email-messa ge'))) [0x7000090f3000] *warn* queryFromCFString failed for (((kMDItemAccount Identifier = '1594355F-1E66-4F91-8F2F-777451EDD49C') || (kMDItemAccoun tIdentifier = 'EA016311-04D7-4BE5-BCF3-0E8CC05E0ACB') || (kMDItemAccou ntIdentifier = '5FC8DAF6-AA1C-4C47-A85D-86E56F8BAFF9') || (kMDItemAcco untIdentifier = '7B670435-6953-42EF-9263-064B5C4B0ECB') || (kMDItemAcc ountIdentifier = '59D30F57-F63F-4125-8CF0-695AB139951E')) && ((()) && (kMDItemContentType == 'public.email-message'))) Initializing 2021-01-24 10:02:06 News.app Crash (2 times) Executable: /System/Applications/News.app Details: dyld3 mode 2021-01-21 08:40:43 Calendar.app Crash Executable: /System/Applications/Calendar.app Details: dyld3 mode End of report