EtreCheckPro version: 6.5.5 (6F024) Report generated: 2021-12-19 14:06:17 Download EtreCheckPro from https://etrecheck.com Runtime: 3:13 Performance: Excellent Problem: Other problem Description: After 10.14.4 update Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Hardware Information: MacBook Pro (13-inch, 2017, Four Thunderbolt 3 ports) MacBook Pro Model: MacBookPro14,2 3.1 GHz Dual-Core Intel Core i5 (i5-7267U) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB LPDDR3 2133 BANK 1/DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 609 Video Information: Intel Iris Plus Graphics 650 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 48.31 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 626 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.10 GB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.75 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.75 GB used) disk1s6 - Update (APFS) (Shared - 6 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 250.69 GB (Shared - 48.31 GB used, 188.54 GB available, 183.68 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s2 - Preboot [APFS Preboot] 250.69 GB (Shared - 626 MB used, 183.68 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 250.69 GB (Shared - 1.07 GB used, 183.68 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 250.69 GB (Shared - 15.75 GB used, 188.54 GB available, 183.68 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 250.69 GB (Shared - 6 MB used, 183.68 GB free) APFS Mount point: /System/Volumes/Update Network: Interface lpss-serial1: LPSS Serial Adapter (1) Interface lpss-serial2: LPSS Serial Adapter (2) Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Interface bridge0: Thunderbolt Bridge 2 System Software: macOS Monterey 12.1 (21C52) Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Old Applications: 5 x86-only apps System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 187 Apple tasks [Running] 149 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 14 Apple tasks [Loaded] 185 Apple tasks [Running] 150 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-11-21) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-12-19) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-12-19) Launch Agents: [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-12-19) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-12-19) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-12-19) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] StartUpHelper (Spotify - installed 2021-12-19) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2021-06-19) Backup: Time Machine Not Configured! Performance: System Load: 6.32 (1 min ago) 26.00 (5 min ago) 24.85 (15 min ago) Nominal I/O speed: 0.00 MB/s File system: 30.29 seconds Write speed: 1259 MB/s Read speed: 2831 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 7 % Idle: 89 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) DocumentPopoverViewService 46.80 % (Apple) EtreCheckPro 22.06 % (Etresoft, Inc.) WindowServer 16.60 % (Apple) MTLCompilerService (38) 4.64 % (Apple) kernel_task 3.85 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (6) 821 MB (Apple) MTLCompilerService (38) 733 MB (Apple) kernel_task 408 MB (Apple) EtreCheckPro 406 MB (Etresoft, Inc.) Safari 147 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 1 MB / 147 KB (Apple) biometrickitd 291 KB / 175 KB (Apple) EmbeddedOSInstallService 157 KB / 215 KB (Apple) mDNSResponder 75 KB / 61 KB (Apple) apsd 28 KB / 54 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 9 (Apple) com.apple.WebKit.WebContent (6) 2 (Apple) Safari 1 (Apple) TouchBarServer 1 (Apple) launchd 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 66 MB Used RAM: 5.62 GB Cached files: 2.32 GB Available RAM: 2.38 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-11-15 Zoom (5.8.4.2421) 2021-11-17 Microsoft Office Licensing Helper (0) 2021-11-20 iMovie (10.3.1) 2021-11-26 Grammarly for Safari (9.45) 2021-11-29 Safari (15.1) 2021-11-29 macOS 11.6.1 (11.6.1) 2021-11-29 Device Support Update (1.0.0.0.1.1632960232) 2021-11-29 macOS Monterey (12.0.1) 2021-11-30 macOS 12.0.1 (12.0.1) 2021-11-30 MRTConfigData (1.85) 2021-12-10 GarageBand (10.4.5) 2021-12-14 Core Services Application Configuration Data 12.0 (120.73) 2021-12-15 Microsoft AutoUpdate (4.42.21121100) 2021-12-15 Microsoft Excel (16.56.21121100) 2021-12-15 Microsoft OneNote (16.56.21121100) 2021-12-15 Microsoft Outlook (16.56.21121100) 2021-12-15 Microsoft PowerPoint (16.56.21121100) 2021-12-15 Microsoft Word (16.56.21121100) 2021-12-17 XProtectPlistConfigData (2153) 2021-12-19 macOS 12.1 (12.1) Diagnostics Information (past 7-30 days): 2021-12-18 20:17:43 mobileactivationd Crash (14 times) Executable: /usr/libexec/mobileactivationd Details: libsystem_c.dylib: Error Domain=com.apple.MobileActivation.ErrorDomain Code=-1 "Data migration failed." UserInfo={NSLocalizedDescription=Dat a migration failed., NSUnderlyingError=0x7fb54c70b540 {Error Domain=co m.apple.MobileActivation.ErrorDomain Code=-1 "Failed to retrieve bridg eOS buildVersion." UserInfo={NSLocalizedDescription=Failed to retrieve bridgeOS buildVersion., NSUnderlyingError=0x7fb54c70b440 {Error Domai n=com.apple.MobileActivation.ErrorDomain Code=-1 "Failed to connect to bridgeOS." UserInfo={NSLocalizedDescription=Failed to connect to brid geOS.}}}}} 2021-12-17 04:01:30 suggestd High CPU Use Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd 2021-12-16 19:20:36 com.apple.WebKit.WebContent High CPU Use Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2021-12-16 13:00:04 VDCAssistant Crash Executable: /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/Resources/VDC.plugin 2021-12-15 17:06:15 Photos Crash Executable: /System/Applications/Photos.app Details: AppKit: Crashing on exception: 0x6000034b2080: index (13) beyond bound s (13) End of report