EtreCheckPro version: 6.4.2 (6E007) Report generated: 2021-03-11 10:47:13 Download EtreCheckPro from https://etrecheck.com Runtime: 2:26 Performance: Excellent Problem: Computer is restarting Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, 2019) iMac Model: iMac19,1 3.7 GHz Intel Core i5 (i5-9600K) CPU: 6-core 96 GB RAM - At maximum BANK 0/ChannelA-DIMM0 - 32 GB DDR4 2667 BANK 1/ChannelA-DIMM1 - 32 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 16 GB DDR4 2667 BANK 3/ChannelB-DIMM1 - 16 GB DDR4 2667 Video Information: Radeon Pro 580X - VRAM: 8 GB iMac (built-in) 5120 x 2880 Drives: disk0 - Samsung SSD 860 EVO 4TB 4.00 TB (Solid State - TRIM: Yes) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 4.00 TB disk2 [APFS Virtual drive] 4.00 TB (Shared by 4 volumes) disk2s1 - S*********************D (APFS) (Shared - 1.82 TB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 46 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 523 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1 - APPLE SSD SM0128L 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Container] 121.02 GB disk3 - Verbatim STORE N GO 15.62 GB External USB 480 Mbit/s USB disk3s1 - S********O (MS-DOS FAT32) 15.62 GB (7.48 GB used) Mounted Volumes: disk2s1 - S*********************D 4.00 TB (Shared - 1.82 TB used, 2.24 TB available, 2.18 TB free) APFS Mount point: / disk2s4 - VM [APFS VM] 4.00 TB (Shared - 2.15 GB used, 2.18 TB free) APFS Mount point: /private/var/vm disk3s1 - S********O 15.62 GB (7.48 GB used, 8.13 GB free) MS-DOS FAT32 Mount point: /Volumes/S********O Network: Interface en0: Ethernet Interface en1: Wi-Fi Interface en5: iPhone Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 0 B available iCloud Status: 3 pending files System Software: macOS Mojave 10.14.4 (18E2034) Time since boot: Less than an hour Configuration Files: File /etc/sysctl.conf exists but not expected Notifications: EtreCheckPro.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.adobe.agsservice.plist Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/9ZTHPRB4MV.com.soundradix.TTLWrapperAgent.SL.plist Executable: /Applications/32 Lives.app/Contents/Resources/32 Lives Agent.app/Contents/MacOS/32 Lives Agent mach_service 9ZTHPRB4MV.com.soundradix.TTLWrapperAgent.SL Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.bombich.ccchelper.plist Executable: /Library/PrivilegedHelperTools/com.bombich.ccchelper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.Arturia.UpdaterHelper.plist Executable: /Library/PrivilegedHelperTools/com.Arturia.UpdaterHelper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.ApogeePopup.plist Executable: /Library/Application Support/Apogee/ApogeePopup.bundle/Contents/ApogeePopup.app/Contents/MacOS/ApogeePopup Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/9ZTHPRB4MV.com.soundradix.TTLWrapperSandbox.plist Executable: /Applications/32 Lives.app/Contents/Resources/32 Lives Agent.app/Contents/MacOS/32 Lives Agent mach_service 9ZTHPRB4MV.com.soundradix.TTLWrapperSandbox Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/9ZTHPRB4MV.com.soundradix.TTLWrapperSandbox.SL.plist Executable: /Applications/32 Lives.app/Contents/Resources/32 Lives Agent.app/Contents/MacOS/32 Lives Agent mach_service 9ZTHPRB4MV.com.soundradix.TTLWrapperSandbox.SL Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/9ZTHPRB4MV.com.soundradix.TTLWrapperAgent.plist Executable: /Applications/32 Lives.app/Contents/Resources/32 Lives Agent.app/Contents/MacOS/32 Lives Agent mach_service 9ZTHPRB4MV.com.soundradix.TTLWrapperAgent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.DuetDaemon.plist Executable: /Library/Audio/Plug-Ins/HAL/Apogee/DuetFW/DuetPlugIn.bundle/Contents/MacOS/duetDaemon Details: Exact match found in the legitimate list - probably OK Login Item: /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app Apps: 12 32-bit Applications: 74 32-bit apps Kernel Extensions: /Applications/SaferVPN.app [Not Loaded] tap.kext - net.tunnelblick.tap (20141104 (Tunnelblick build 4265)) [Not Loaded] tun.kext - net.tunnelblick.tun (20141104 (Tunnelblick build 4265)) /Applications/Toast 17 Titanium/MultiCam Capture and Editing.app [Not Loaded] Soundflower.kext - com.Cycling74.driver.Soundflower (1.6.7 - SDK 10.7) /Applications/Toast 17 Titanium/Toast Titanium.app [Not Loaded] TDIXController64.kext - com.roxio.TDIXController (2.0) /Applications/VMware Fusion.app [Not Loaded] vmioplug.kext - com.vmware.kext.vmioplug.18.7.0 (18.7.0) [Not Loaded] vmnet.kext - com.vmware.kext.vmnet (11.5.3) [Not Loaded] vmmon.kext - com.vmware.kext.vmx86 (11.5.3) /Library/Extensions [Not Loaded] DuetFWOverideDriver.kext - com.Apogee.driver.DuetFWOverideDriver (1.4.4 - SDK 10.9) [Not Loaded] Sonarworks.kext - com.Sonarworks.driver.Sonarworks (1.8.11 - SDK 10.14) [Not Loaded] NIUSBTraktorKontrolX1.kext - com.caiaq.driver.NIUSBTraktorKontrolX1Driver (2.8.0 (R36) - SDK 10.9) [Not Loaded] Dropbox.kext - com.getdropbox.dropbox.kext (1.13.0 - SDK 10.14) [Not Loaded] MOTUFireWireAudio.kext - com.motu.driver.FireWireAudio (1.6 73220 - SDK 10.6) [Not Loaded] MOTUMicroBookAudio.kext - com.motu.driver.MicroBookAudio (1.6 73220 - SDK 10.6) [Not Loaded] MOTUPCIAudio.kext - com.motu.driver.PCIAudio (1.6 73220 - SDK 10.6) [Not Loaded] Motu MIDI Driver.kext - com.motu.driver.USBMidiKext (1.6 73220 - SDK 10.6) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (21.4.10 - SDK 10.9) [Not Loaded] TelestreamAudio.kext - net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8) System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 175 Apple tasks [Running] 108 Apple tasks System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 184 Apple tasks [Running] 114 Apple tasks Launch Agents: [Loaded] 9ZTHPRB4MV.com.soundradix.TTLWrapperAgent.SL.plist (? 2ff475b9 - installed 2015-04-01) [Loaded] 9ZTHPRB4MV.com.soundradix.TTLWrapperAgent.plist (? 5fd02013 - installed 2015-04-01) [Loaded] 9ZTHPRB4MV.com.soundradix.TTLWrapperSandbox.SL.plist (? 75cd1866 - installed 2015-04-01) [Loaded] 9ZTHPRB4MV.com.soundradix.TTLWrapperSandbox.plist (? fc8634a3 - installed 2015-04-01) [Not Loaded] com.ApogeePopup.plist (? cea60555 - installed 2020-11-13) [Loaded] com.Arturia.ArturiaSoftwareCenterAgent.plist (Arturia - installed 2020-12-07) [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-08-28) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-12) [Other] com.adobe.ccxprocess.plist (Apple - installed 2020-06-24) [Running] com.canon.usa.EOSWebcamUtility.plist (Canon U.S.A., Inc. - installed 2020-09-06) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-05) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-05) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-02-25) [Running] com.motu.MOTULauncher.plist (MOTU - installed 2017-07-21) [Loaded] com.paceap.eden.licensed.agent.plist (PACE Anti-Piracy, Inc. - installed 2020-03-27) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2020-08-19) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2020-08-19) [Other] org.chromium.chromoting.plist (Google, Inc. - installed 2021-01-28) [Loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) Launch Daemons: [Loaded] com.Arturia.InstallHelper.plist (Arturia - installed 2020-12-29) [Loaded] com.Arturia.UpdaterHelper.plist (? 35ee0a24 - installed 2016-12-24) [Running] com.DuetDaemon.plist (? 2568eb02 - installed 2020-11-13) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-03-05) [Running] com.adobe.agsservice.plist (? 65a236ba - installed 2017-02-26) [Loaded] com.bombich.ccchelper.plist (? bc948f55 - installed 2020-11-26) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-05) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-01-16) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-05-23) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-02-25) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-08-04) [Running] com.native-instruments.NativeAccess.Helper2.plist (Native Instruments GmbH - installed 2020-11-05) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Running] com.paceap.eden.licensed.plist (PACE Anti-Piracy, Inc. - installed 2019-11-04) [Loaded] com.safervpn.HelperTool.plist (Safer Social Ltd. - installed 2019-04-24) [Running] com.spitfireaudio.LibraryManagerHelper.plist (Spitfire Audio LLP - installed 2020-10-10) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2020-08-19) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2020-08-19) [Loaded] com.tunabellysoftware.TGFanHelper.plist (Tunabelly Software Inc. - installed 2020-10-13) [Loaded] com.wdc.WDPrivilegedHelper.plist (? 9f7f4405 - installed 2019-08-20) [Loaded] jp.co.canon.MasterInstaller.plist (? d0637166 - installed 2021-02-07) [Loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) User Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-08-20) [Not Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-11-17) [Not Loaded] com.lminhtm.tempmonitor.helper.plist (? 0 - installed 2020-01-03) [Not Loaded] com.lminhtm.tempmonitor.menu.plist (? 0 - installed 2020-01-03) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2020-04-22) User Login Items: [Running] AdobeResourceSynchronizer (Adobe Systems, Inc. - installed 2021-03-10) Application /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app [Not Loaded] App Cleaner Helper (Sergiy Savenko - installed 2020-02-06) Modern Login Item /Applications/App Cleaner.app/Contents/Library/LoginItems/App Cleaner Helper.app [Not Loaded] CIJSULAgent (Canon Inc. - installed 2021-02-07) Modern Login Item /Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility Lite.app/Contents/Library/LoginItems/CIJSULAgent.app [Not Loaded] CIJSUAgent (Canon Inc. - installed 2021-02-07) Modern Login Item /Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility2.app/Contents/Library/LoginItems/CIJSUAgent.app [Not Loaded] CCC User Agent (? - installed 2018-12-28) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app [Not Loaded] CompressorHelper (App Store - installed 2017-09-18) Modern Login Item /Applications/Compressor.app/Contents/Library/LoginItems/CompressorHelper.app [Loaded] Dropbox (Dropbox, Inc. - installed 2021-03-11) Application /Applications/Dropbox.app [Not Loaded] Find Any File Hotkey (Thomas Tempelmann - installed 2020-09-07) Modern Login Item /Applications/Find Any File.app/Contents/Library/LoginItems/Find Any File Hotkey.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2019-05-23) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2019-05-23) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] ScreenFlowHelper (App Store - installed 2015-06-22) Modern Login Item /Applications/ScreenFlow.app/Contents/Library/LoginItems/ScreenFlowHelper.app [Running] Slack (Slack Technologies, Inc. - installed 2021-03-07) Application /Applications/Slack.app [Not Loaded] StartUpHelper (Spotify - installed 2021-03-07) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] TGProLaunchHelper (Tunabelly Software Inc. - installed 2020-12-09) Modern Login Item /Applications/TG Pro.app/Contents/Library/LoginItems/TGProLaunchHelper.app [Running] Trello (App Store - installed 2021-02-22) Application /Applications/Trello.app [Not Loaded] Trello Login Helper (App Store - installed 2021-02-22) Modern Login Item /Applications/Trello.app/Contents/Library/LoginItems/Trello Login Helper.app [Running] NIHardwareAgent (Native Instruments GmbH - installed 2020-12-03) Application /Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app [Running] NIHostIntegrationAgent (Native Instruments GmbH - installed 2020-12-03) Application /Library/Application Support/Native Instruments/Hardware/NIHostIntegrationAgent.app [Running] NTKDaemon (Native Instruments GmbH - installed 2020-12-03) Application /Library/Application Support/Native Instruments/NTK/NTKDaemon.app [Running] LogMeIn Client (LogMeIn, Inc. - installed 2020-12-15) Application ~/Applications/LogMeIn Client.app Internet Plug-ins: AdobePDFViewer: 21.001.20145 (Adobe Systems, Inc. - installed 2021-03-10) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-03-10) Audio Plug-ins: AirPlay: 2.0 (Apple - installed 2019-03-15) BridgeAudioSP: 5.39 (Apple - installed 2019-03-15) iSightAudio: 7.7.3 (Apple - installed 2019-03-15) AppleAVBAudio: 740.1 (Apple - installed 2019-03-15) ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-03-26) BluetoothAudioPlugIn: 6.0.11 (Apple - installed 2019-03-15) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-03-15) 3rd Party Preference Panes: Native Instruments USB Audio (Native Instruments GmbH - installed 2015-09-18) Backup: Skip System Files: No Mobile backups: No Auto backup: Yes Destinations: B**********e [Local] (Last used) Total size: 2.00 TB Total number of backups: 22 Oldest backup: 2020-11-27 13:33:29 Last backup: 2021-03-10 11:38:47 8 local snapshots Oldest local snapshot: 2021-03-10 22:07:03 Last local snapshot: 2021-03-11 10:37:15 3rd party backup: Carbon Copy Cloner Performance: System Load: 2.22 (1 min ago) 1.90 (5 min ago) 1.38 (15 min ago) Nominal I/O speed: 0.29 MB/s File system: 11.99 seconds Write speed: 491 MB/s Read speed: 528 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 5 % Idle: 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Google Chrome Helper (Renderer) (12) 9.52 % (Google, Inc.) EtreCheckPro 6.72 % (Etresoft, Inc.) Google Chrome 5.30 % (Google, Inc.) Google Chrome Helper (GPU) 4.34 % (Google, Inc.) WindowServer 3.82 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (12) 1.21 GB (Google, Inc.) EtreCheckPro 706 MB (Etresoft, Inc.) Trello Helper (Renderer) (8) 676 MB (App Store) Google Chrome 280 MB (Google, Inc.) mdworker_shared (14) 265 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 315 KB / 72 KB (Apple) apsd 5 KB / 15 KB (Apple) netbiosd 9 KB / 4 KB (Apple) cloudd 7 KB / 2 KB (Apple) NTKDaemon 6 KB / 2 KB (Native Instruments GmbH) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) diagnosticd 3 (Apple) Google Chrome 2 (Google, Inc.) Console 2 (Apple) EWCService 2 (Canon U.S.A., Inc.) Virtual Memory Information: Physical RAM: 96 GB Free RAM: 83.95 GB Used RAM: 8.70 GB Cached files: 3.35 GB Available RAM: 87.30 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2021-03-10 SU_TITLE (10.14.4.1.1.1552634279) 2021-03-10 TCC Configuration Data (17.0) 2021-03-10 Gatekeeper Configuration Data (181) 2021-03-10 MRTConfigData (1.75) 2021-03-10 XProtectPlistConfigData (2141) 2021-03-10 CompatibilityNotificationData (1.0.6) 2021-03-10 Adobe Acrobat DC (21.001.20145) (21.001.20145) Clean up: ~/Library/LaunchAgents/com.lminhtm.tempmonitor.helper.plist ~/Applications/Temp Monitor.app/Contents/Components/Temp Monitor Helper.app/Contents/MacOS/Temp Monitor Helper Executable not found ~/Library/LaunchAgents/com.lminhtm.tempmonitor.menu.plist ~/Applications/Temp Monitor.app/Contents/Components/Temp Monitor Menu.app/Contents/MacOS/Temp Monitor Menu Executable not found Diagnostics Information (past 7-30 days): 2021-03-11 10:24:15 Kernel Panic (5 times) Details: panic(cpu 0 caller 0xffffff801a07a2b7): "vm_page_queues_remove - bad p age q_state (0xffffff805b5c0c50, 4)\n"@/BuildRoot/Library/Caches/com.a pple.xbs/Sources/xnu/xnu-4903.251.3/osfmk/vm/vm_resident.c:8500 2021-03-10 22:37:54 uTorrent.app Crash Executable: /Applications/uTorrent.app Details: dyld: launch, loading dependent libraries 2021-03-10 21:57:13 AGSService Crash Executable: /Library/Application Support/Adobe/*/AGSService Details: *** Terminating app due to uncaught exception 'NSInvalidArgumentExcept ion', reason: '*** -[NSFileManager fileSystemRepresentationWithPath:]: nil or empty path argument' abort() called terminating with uncaught exception of type NSException 2021-03-05 08:34:45 Adobe InDesign 2020.app Crash Executable: /Applications/Adobe InDesign 2020/Adobe InDesign 2020.app Details: abort() called *** error for object 0x60c014226040: pointer being freed was not alloc ated End of report