EtreCheckPro version: 6.2.6 (6C020) Report generated: 2020-07-28 21:32:59 Download EtreCheckPro from https://etrecheck.com Runtime: 2:08 Performance: Excellent Problem: Computer is restarting Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics that could be related to 3rd party software. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Kernel extensions present - This machine has kernel extensions that may not work in the future. Sharing enabled - This machine has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, 2017) iMac Model: iMac18,3 4.2 GHz Intel Core i7 (i7-7700K) CPU: 4-core 40 RAM - Upgradeable BANK 0/DIMM0 - 16 GB DDR4 2400 BANK 0/DIMM1 - 4 GB DDR4 2400 BANK 1/DIMM0 - 16 GB DDR4 2400 BANK 1/DIMM1 - 4 GB DDR4 2400 Video Information: Radeon Pro 580 - VRAM: 8 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM1024L 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 5 volumes) disk1s1 - i**************S (APFS) (Shared - 59.19 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 46 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 510 MB used) disk1s4 - i*****************s (APFS) (Shared - 639.83 GB used) disk1s5 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2 - ST4000DM006-2G5107 4.00 TB (Mechanical - 7200 RPM) External Thunderbolt 6 Gigabit Serial ATA disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 30.00 GB disk2s3 - Boot OS X (Journaled HFS+) 134 MB disk2s4 470.00 GB disk2s5 - Boot OS X (Journaled HFS+) 134 MB disk2s6 3.50 TB disk2s7 - Boot OS X (Journaled HFS+) 134 MB disk3 - ST4000DM006-2G5107 4.00 TB (Mechanical - 7200 RPM) External Thunderbolt 6 Gigabit Serial ATA disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 30.00 GB disk3s3 - Boot OS X (Journaled HFS+) 134 MB disk3s4 470.00 GB disk3s5 - Boot OS X (Journaled HFS+) 134 MB disk3s6 3.50 TB disk3s7 - Boot OS X (Journaled HFS+) 134 MB disk4 - ST4000DM006-2G5107 60.00 GB (Mechanical - 7200 RPM) External SATA disk5 - ST8000DM005-2EH112 8.00 TB (Mechanical - 7200 RPM) External Thunderbolt 6 Gigabit Serial ATA disk5s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk5s2 - T**********e (Journaled HFS+) 8.00 TB (4.39 TB used) disk6 - ST8000DM005-2EH112 8.00 TB (Mechanical - 7200 RPM) External Thunderbolt 6 Gigabit Serial ATA disk6s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk6s2 - V***************B (Journaled HFS+) 7.00 TB (4.26 TB used) disk6s3 - O************B (Journaled HFS+) 50.00 GB (27.54 GB used) disk6s4 - B**********************B (Journaled HFS+) 60.00 GB (52.52 GB used) disk6s5 - A********************s (Journaled HFS+) 890.82 GB (520.63 GB used) disk7 - ST4000DM006-2G5107 7.00 TB (Mechanical - 7200 RPM) External SATA disk8 - ST4000DM006-2G5107 940.00 GB (Mechanical - 7200 RPM) External SATA Mounted Volumes: disk1s1 - i**************S 1.00 TB (Shared - 59.19 GB used, 304.04 GB available, 298.32 GB free) APFS Mount point: / disk1s4 - i*****************s 1.00 TB (Shared - 639.83 GB used, 323.84 GB available, 298.32 GB free) APFS Mount point: /Volumes/i*****************s disk1s5 - VM [APFS VM] 1.00 TB (Shared - 2.15 GB used, 298.32 GB free) APFS Mount point: /private/var/vm disk5s2 - T**********e 8.00 TB (4.39 TB used, 3.61 TB free) Journaled HFS+ Mount point: /Volumes/T**********e disk6s2 - V***************B 7.00 TB (4.26 TB used, 2.74 TB free) Journaled HFS+ Mount point: /Volumes/V***************B disk6s3 - O************B 50.00 GB (27.54 GB used, 22.46 GB free) Journaled HFS+ Mount point: /Volumes/O************B disk6s4 - B**********************B 60.00 GB (52.52 GB used, 7.48 GB free) Journaled HFS+ Mount point: /Volumes/B**********************B disk6s5 - A********************s 890.82 GB (520.63 GB used, 370.19 GB free) Journaled HFS+ Mount point: /Volumes/A********************s Network: Interface en0: Ethernet Interface en6: Belkin USB-C LAN Interface fw0: Thunderbolt FireWire Interface en5: iPhone Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 1.76 TB available Printer sharing: Enabled System Software: macOS Mojave 10.14.6 (18G103) Time since boot: Less than an hour Notifications: DDAssist.app 18 notifications SuperDuper!.app 28 notifications Security: System Status Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Printer sharing: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.maintain.ShutDown.plist Executable: /usr/bin/osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to shut down' -e 'end try' -e 'end ignoring' Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.maintain.Restart.plist Executable: /usr/bin/osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to restart' -e 'end try' -e 'end ignoring' Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.maintain.LogOut.plist Executable: /usr/bin/osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to log out' -e 'end try' -e 'end ignoring' Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.maintain.Sleep.plist Executable: /usr/bin/osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to sleep' -e 'end try' -e 'end ignoring' Details: Exact match found in the whitelist - probably OK Running app: /Applications/Drobo Dashboard.app/Contents/Resources/DDAssist.app/Contents/MacOS/DDAssist Login Item: /Applications/Drobo Dashboard.app/Contents/Resources/DDAssist.app Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Audio/Plug-Ins/HAL/InstantOn.driver Apps: 37 32-bit Applications: 585 32-bit apps Kernel Extensions: /Library/Application Support/Citrix Receiver [Not Loaded] CitrixGUSB.kext (20.06.0 - SDK 10.9) /Library/Extensions [Loaded] LogitechHIDDevices.kext (3.9.11 - SDK 10.13) [Loaded] LogitechUnifying.kext (3.9.9 - SDK 10.10) [Not Loaded] TrustedDataSCSIDriver.kext (1.9.0 - SDK 10.10) [Not Loaded] DroboTBT.kext (1.4 - SDK 10.10) [Loaded] MovaviSoundGrabber2.kext (2.0.0) /Volumes/B***********************B/A**********s/U*******s/DiskWarrior.app [Not Loaded] DiskWarriorPreview.kext (5.2 - SDK 10.5) /Volumes/U*********************B/w********n/D*******s/LCC Installer.app [Not Loaded] LogitechHIDDevices.kext (3.9.6 - SDK 10.10) [Not Loaded] LogitechUnifying.kext (1.3.7 - SDK 10.10) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 183 Apple tasks [Running] 101 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 183 Apple tasks [Running] 115 Apple tasks Launch Agents: [Running] com.Logitech.Control Center.Daemon.plist (Logitech Inc. - installed 2019-12-05) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-05-08) [Loaded] com.adobe.ElementsAutoCreator-18.0.plist (Adobe Systems, Inc. - installed 2020-06-10) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-07-17) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-17) [Loaded] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2020-06-22) [Running] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2020-06-22) [Running] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2020-06-22) [Not Loaded] com.maintain.LogOut.plist (? 1d95663e - installed 2019-09-20) [Not Loaded] com.maintain.PurgeInactiveMemory.plist (Apple - installed 2019-09-20) [Not Loaded] com.maintain.Restart.plist (? 5421a7fd - installed 2019-09-20) [Not Loaded] com.maintain.ShutDown.plist (? 9b7e817c - installed 2019-09-20) [Not Loaded] com.maintain.Sleep.plist (? 94f768ba - installed 2019-09-20) [Running] com.maintain.SystemEvents.plist (Apple - installed 2019-09-20) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-04-21) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-06-10) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-07-17) [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-06-23) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-20) [Running] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2020-06-19) [Loaded] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2020-06-22) [Running] com.datarobotics.ddservice64d.plist (Drobo, Inc. - installed 2018-09-26) [Not Loaded] com.maintain.HideSpotlightMenuBarIcon.plist (Apple - installed 2019-09-20) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-05-07) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-04-21) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2015-06-04) [Running] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2020-04-30) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2020-06-10) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-17) [Other] com.adobe.ccxprocess.plist (Apple - installed 2020-01-29) [Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2020-05-22) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-21) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-11) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-11) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2020-07-10) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2020-07-10) [Loaded] com.shirtpocket.backupbytime.plist (Bruce Lacey - installed 2019-12-10) User Login Items: [Running] 2BUA8C4S2C.com.agilebits.onepassword-osx-helper (App Store - installed 2018-03-17) Modern Login Item /Applications/1Password.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword-osx-helper.app [Running] AdobeResourceSynchronizer (Adobe Systems, Inc. - installed 2020-07-17) Application /Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app [Not Loaded] PhotoStreamAgent (App Store - installed 2017-06-25) Modern Login Item /Applications/Aperture.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Not Loaded] CCC User Agent (Bombich Software, Inc. - installed 2020-06-19) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app [Running] DDAssist (? - installed 2018-10-25) Application /Applications/Drobo Dashboard.app/Contents/Resources/DDAssist.app [Running] Dropbox (Dropbox, Inc. - installed 2020-07-21) Application /Applications/Dropbox.app [Not Loaded] Movavi Screen Capture Studio 5 (Movavi Software Inc - installed 2020-03-28) Modern Login Item /Applications/Movavi Screen Capture Studio 5.app/Contents/Library/LoginItems/Movavi Screen Capture Studio 5.app [Running] SMARTUtilityMenuItem (Volitans Software - installed 2017-06-29) Modern Login Item /Applications/SMART Utility.app/Contents/Library/LoginItems/SMARTUtilityMenuItem.app [Loaded] DiskWarriorStarter (Alsoft, Inc - installed 2018-09-28) Application /Applications/Utilities/DiskWarrior.app/Contents/Helpers/DiskWarriorStarter.app [Running] Audio Hijack 3 Schedule Helper (Rogue Amoeba Software, LLC - installed 2018-08-08) Application /Library/Application Support/Audio Hijack/Audio Hijack 3 Schedule Helper.app [Not Loaded] HDXCastHelper (Citrix Systems, Inc. - installed 2020-07-06) Modern Login Item /Library/Application Support/Citrix Receiver/Citrix Casting.app/Contents/Library/LoginItems/HDXCastHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2017-11-05) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2017-11-05) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-07-17) FlashPlayer-10.6: 32.0.0.403 (Adobe Inc. - installed 2020-07-14) AdobePDFViewer: 20.009.20074 (Adobe Systems, Inc. - installed 2020-07-17) Flash Player: 32.0.0.403 (Adobe Inc. - installed 2020-07-14) SharePointBrowserPlugin: 14.7.7 (? - installed 2017-11-29) Audio Plug-ins: AirPlay: 2.0 (Apple - installed 2019-09-20) BridgeAudioSP: 5.52 (Apple - installed 2019-09-20) iSightAudio: 7.7.3 (Apple - installed 2019-09-20) ACE: 11.1.4 (Rogue Amoeba Software, LLC - installed 2020-05-20) AppleAVBAudio: 760.6 (Apple - installed 2019-09-20) InstantOn: 11.1.4 (? - installed 2020-05-20) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2019-09-20) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-09-20) Safari Extensions: 1Password Safari Extension Companion (App Store - installed 2018-03-17) 3rd Party Preference Panes: Flash Player (Adobe Inc. - installed 2020-06-23) Logitech Control Center (Logitech Inc. - installed 2020-02-11) Time Machine: Skip System Files: No Auto backup: Yes Volumes being backed up: i**************S: Disk size: 1.00 TB - Disk used: 701.92 GB Destinations: 8***************e [Local] (Last used) Total size: 8.00 TB Total number of backups: 154 Oldest backup: 2017-08-11 12:44:46 Last backup: 2020-07-28 20:20:51 6 local snapshots Oldest local snapshot: 2020-07-28 10:19:43 Last local snapshot: 2020-07-28 21:25:03 Performance: System Load: 2.03 (1 min ago) 1.20 (5 min ago) 0.54 (15 min ago) Nominal I/O speed: 14.00 MB/s File system: 14.41 seconds Write speed: 1960 MB/s Read speed: 2589 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 5 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) mdworker_shared (41) 32.36 % (Apple) WindowServer 3.88 % (Apple) mds 3.56 % (Apple) mds_stores 3.22 % (Apple) EtreCheckPro 2.82 % (Etresoft, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) mdworker_shared (41) 1.10 GB (Apple) EtreCheckPro 904 MB (Etresoft, Inc.) mds_stores 669 MB (Apple) Dropbox (3) 521 MB (Dropbox, Inc.) Dropbox Web Helper (3) 313 MB (Dropbox, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Dropbox 238 KB / 237 KB (Dropbox, Inc.) mDNSResponder 200 KB / 31 KB (Apple) RTProtectionDaemon 34 KB / 8 KB (Malwarebytes Corporation) apsd 5 KB / 19 KB (Apple) cloudd 12 KB / 4 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) mdworker_shared (41) 11 (Apple) WindowServer 2 (Apple) mds_stores 1 (Apple) mds 1 (Apple) DDService64d 1 (Drobo, Inc.) Virtual Memory Information: Physical RAM: 40 GB Free RAM: 23.39 GB Used RAM: 7.48 GB Cached files: 9.13 GB Available RAM: 32.52 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-07-06 Adobe Acrobat DC (20.009.20067) (20.009.20067) 2020-07-06 Citrix Workspace (20.06.0) 2020-07-13 Security Update 2020-003 (10.14.6) 2020-07-14 Adobe Flash Player (32.0.0.403) 2020-07-15 Kindle (1.29.0) 2020-07-15 Pages (10.0) 2020-07-15 Numbers (10.0) 2020-07-15 Keynote (10.0) 2020-07-17 Adobe Acrobat Reader DC (20.009.20074) (20.009.20074) 2020-07-23 MacFamilyTree 9 (9.1.1) 2020-07-23 GarageBand (10.3.2) 2020-07-24 XProtectPlistConfigData (2127) 2020-07-27 Adobe Acrobat DC (20.009.20074) (20.009.20074) 2020-07-27 Safari (13.1.2) 2020-07-27 Security Update 2020-004 (10.14.6) 2020-07-28 SU_TITLE (10.14.6.1.1.1569030045) 2020-07-28 CompatibilityNotificationData (1.0.6) 2020-07-28 MRTConfigData (1.64) Diagnostics Information (past 7-30 days): 2020-07-28 21:27:24 Kernel Panic (11 times) Details: panic(cpu 6 caller 0xffffff801c2dbadd): Kernel trap at 0xffffff801c27c c66, type 14=page fault, registers: 3rd party kernel extensions: com.Logitech.ControlCenter.HIDDriver com.Logitech.Unifying.HIDDriver com.movavi.driver.soundgrabber 2020-07-28 21:06:26 kextd Crash Executable: /usr/libexec/kextd Details: dyld3 mode 2020-07-28 20:44:18 ManagedClient.app Crash Executable: /System/Library/CoreServices/ManagedClient.app 2020-07-28 19:19:00 WindowServer Crash Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer Details: StartTime:2020-07-28 19:12:40 GPU:AMD MetalDevice for accelerator(0x3107): 0x7ff7f740ef98 (MTLDevice: 0x7ff8 007c8000) IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/PEG0@1/IOPP/GFX 0@0/ATY,Florin@0/AMDFramebufferVIB 2020-07-28 14:51:59 Cocktail.app Hang Executable: /Applications/Utilities/Cocktail.app 2020-07-28 10:19:01 SMART Utility.app Crash Executable: /Applications/SMART Utility.app End of report